G2 reviewers report that Paychex offers a clean, user-friendly interface that includes everything needed for a standard payroll experience. Users appreciate the ability to see their paycheck in real time and have a central location for pay and benefits, which enhances their overall experience.
Users say that Roll by ADP excels in ease of use, with many finding its simple interface intuitive. One reviewer highlighted how the software alerts them when it's payroll time and handles all tax-related tasks, making it a great choice for small businesses.
According to verified reviews, Paychex shines in its customization options, allowing users to tailor dashboards and reports to their specific needs. This flexibility is particularly appreciated by those who require detailed reporting capabilities.
Reviewers mention that Roll by ADP provides responsive customer service, with users able to text support directly through the app. This level of accessibility is a significant advantage for small business owners who need quick assistance.
G2 reviewers highlight that while Paychex has a robust feature set, it sometimes faces challenges in implementation, with some users noting that the initial setup can be complex. However, once set up, the platform is praised for its smooth payroll processing.
Users report that both platforms have their strengths, but Roll by ADP's affordability at $39.00 makes it particularly appealing for small businesses. This competitive pricing, combined with its ease of use, positions it as a strong contender in the market.
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
Could you gear the instructions to the CLIENT instead of the PayChex representative?
2 Comments
EG
Paychex provided a printout that we give to employees that tells them how to set up their accounts. When I set up the company's online account a few years...Read more
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