# Paychex vs Roll by ADP Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Paychex excels in customer support, with users highlighting the ease of reaching representatives for assistance with payroll issues and regulatory questions. This level of support is particularly beneficial for small businesses navigating complex payroll requirements.
- **Users say** that Roll by ADP offers a **simple interface** that is easy to navigate, making it a great choice for small businesses looking for straightforward payroll management. Reviewers appreciate the alerts for payroll deadlines and the automated tax handling, which simplifies their workflow.
- **According to verified reviews** , Paychex provides robust reporting features, including a user-level dashboard that allows for timely and automated employee tax return filing. This capability is praised by users who value detailed insights into their payroll processes.
- **Reviewers mention** that Roll by ADP's pricing structure is appealing for small businesses, with a clear entry-level price point that makes budgeting easier. Users appreciate the value it brings, especially when combined with its responsive customer service.
- **G2 reviewers highlight** that while Paychex has a strong overall rating, some users find it challenging to configure the software to meet their specific needs. This can lead to a steeper learning curve compared to Roll by ADP, which is noted for its intuitive setup process.
- **Users report** that both platforms have strengths in payroll processing, but Paychex stands out with its direct deposit and tax calculation features, receiving high marks for reliability. In contrast, Roll by ADP is recognized for its ease of use and mobile functionality, making payroll management accessible on the go.



| | Paychex | Roll by ADP | 
|---|---|---|
| **Star Rating** | 4.1 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 1,691 | 22 | 
| **Largest Market Segment** | Small-Business (75.1% of reviews) | Small-Business (100.0% of reviews) | 
| **Entry Level Price** | Contact Vendor for Pricing  | $39.00 Per Month | 

---
## Top Pros & Cons

### Paychex

Pros:
- Ease of Use (76 reviews)
- Payroll Management (58 reviews)

Cons:
- Poor Customer Support (48 reviews)
- Payroll Issues (30 reviews)

### Roll by ADP


Cons:
- Inefficient Chat Support (1 reviews)
- Lack of Mobile App (1 reviews)

---
## Ratings Comparison
| Rating | Paychex | Roll by ADP | 
|---|---|---|
  | **Meets Requirements** | 8.7 (1348 reviews) | 9.4 (18 reviews) | 
  | **Ease of Use** | 8.4 (1412 reviews) | 9.3 (20 reviews) | 
  | **Ease of Setup** | 8.3 (1018 reviews) | 9.2 (17 reviews) | 
  | **Ease of Admin** | 8.5 (997 reviews) | 9.6 (14 reviews) | 
  | **Quality of Support** | 8.3 (1301 reviews) | 9.2 (18 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.5 (995 reviews) | 9.3 (14 reviews) | 
  | **Product Direction (% positive)** | 7.5 (1321 reviews) | 9.4 (18 reviews) | 

---
## Pricing

### Paychex

#### Entry-Level Pricing

Plan: Contact Vendor

Price: Contact Vendor for Pricing 


[Learn more about Paychex](https://www.g2.com/products/paychex/reviews)

#### Free Trial

No

### Roll by ADP

#### Entry-Level Pricing

Plan: Get the first 3 months FREE!

Price: $39.00 Per Month

Description: Get the first 3 months free. After that, pay $39/per month + $5 per employee

Key Features:
- Taxes calculated, deducted, and paid for you
- Pay W-2 and 1099 workers
- Payroll in all 50 states. Pay workers who live and work in different states too!

[Learn more about Roll by ADP](https://www.g2.com/products/roll-by-adp/reviews)

#### Free Trial

Yes

---
## Features Comparison By Category

### Core HR

| Product | Score | Reviews |
|---|---|---|
| **Paychex** | 7.6/10 | 510 |
| **Roll by ADP** | N/A | N/A |

#### Core HR

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Organization Management** | 8.1 (113 reviews) | Not enough data | 
| **Time, Attendance, and PTO** | 7.8 (106 reviews) | Not enough data | 
| **Expense Management** | 7.8 (52 reviews) | Not enough data | 
| **Salary Structures** | 8.1 (76 reviews) | Not enough data | 
| **Compliance** | 8.4 (113 reviews) | Not enough data | 
| **Benefits Administration** | 7.7 (114 reviews) | Not enough data | 

#### Generative AI

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **AI Text Summarization** | 4.3 (5 reviews) | Not enough data | 

#### Platform

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Customization ** | 7.5 (312 reviews) | Not enough data | 
| **Integration APIs** | 7.4 (165 reviews) | Not enough data | 
| **Internationalization** | Feature Not Available | Not enough data | 
| **User, Role, and Access Management** | 8.3 (400 reviews) | Not enough data | 
| **Performance** | 8.5 (409 reviews) | Not enough data | 
| **Mobility** | 8.0 (292 reviews) | Not enough data | 
| **Reporting** | 8.2 (401 reviews) | Not enough data | 
| **Dashboards** | 8.4 (423 reviews) | Not enough data | 

### Expense Management

| Product | Score | Reviews |
|---|---|---|
| **Paychex** | 8.1/10 | 303 |
| **Roll by ADP** | N/A | N/A |

#### Expense Reports

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Ease of Creating Expense Reports** | 8.4 (40 reviews) ✓ Verified | Not enough data | 
| **Bank / Credit Card Integration** | 8.2 (32 reviews) ✓ Verified | Not enough data | 
| **Smart Categorization** | Feature Not Available | Not enough data | 
| **Digital Receipt Management** | 8.1 (26 reviews) ✓ Verified | Not enough data | 
| **Employee Reimbursement** | 8.8 (37 reviews) ✓ Verified | Not enough data | 
| **Currency Conversions** | Feature Not Available | Not enough data | 
| **Credit Card Integration** | 7.4 (19 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Expense Management

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 

#### Travel Management

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Ease of Booking** | Feature Not Available | Not enough data | 
| **Itinerary Management** | Feature Not Available | Not enough data | 
| **Trip Notifications** | Feature Not Available | Not enough data | 
| **Advanced Integrations** | 7.5 (16 reviews) ✓ Verified | Not enough data | 

#### Client Invoicing

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Invoice Creation and Delivery** | Feature Not Available | Not enough data | 
| **Electronic Payments** | Feature Not Available | Not enough data | 
| **Project Accounting / Revenue Recognition** | 8.2 (75 reviews) ✓ Verified | Not enough data | 

#### Generative AI - Expense Management

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Image-to-Text** | Not enough data | Not enough data | 
| **Text Generation** | Not enough data | Not enough data | 
| **Text Summarization** | Not enough data | Not enough data | 

#### Mobile

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Receipt Capture** | 7.6 (25 reviews) ✓ Verified | Not enough data | 
| **Mileage Tracking** | 7.5 (21 reviews) ✓ Verified | Not enough data | 
| **Travel Itinerary and Flight Status Updates** | Feature Not Available | Not enough data | 

#### Platform

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Embedded AI / Machine Learning** | 7.7 (13 reviews) | Not enough data | 
| **Complex Approval Workflow** | 7.8 (24 reviews) ✓ Verified | Not enough data | 

#### Administration

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **PCI Regulation Compliant** | 8.5 (26 reviews) ✓ Verified | Not enough data | 

#### Administration

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Business Tool Integration** | 8.0 (134 reviews) ✓ Verified | Not enough data | 
| **Workflow** | 7.9 (136 reviews) ✓ Verified | Not enough data | 
| **Automated Reminders** | 8.1 (140 reviews) ✓ Verified | Not enough data | 
| **Policy Compliance Management** | 7.9 (130 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 8.3 (198 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Reporting** | 8.2 (216 reviews) ✓ Verified | Not enough data | 
| **APIs / Integration** | 7.7 (98 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | 6.9 (34 reviews) | Not enough data | 
| **Performance and Reliability** | 8.2 (207 reviews) ✓ Verified | Not enough data | 
| **Mobile User Support** | 8.0 (148 reviews) ✓ Verified | Not enough data | 
| **Offline** | 7.5 (75 reviews) ✓ Verified | Not enough data | 

### Payroll

| Product | Score | Reviews |
|---|---|---|
| **Paychex** | 8.5/10 | 1088 |
| **Roll by ADP** | 8.6/10 | 19 |

#### Employee Self Service

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Web Portal** | 8.6 (857 reviews) ✓ Verified | 7.9 (18 reviews) | 
| **Benefits Manager** | 8.0 (548 reviews) ✓ Verified | Feature Not Available | 
| **Mobile** | 8.3 (529 reviews) ✓ Verified | 9.4 (18 reviews) | 

#### Administration

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Payroll Entry** | 8.7 (881 reviews) ✓ Verified | 9.6 (19 reviews) | 
| **Time Off Accrual** | 7.9 (564 reviews) ✓ Verified | Feature Not Available | 
| **Direct Deposit** | 9.3 (935 reviews) ✓ Verified | 9.7 (19 reviews) | 
| **Expense Reimbursement** | 8.5 (407 reviews) ✓ Verified | Feature Not Available | 
| **Pre-tax Deductions** | 8.9 (783 reviews) ✓ Verified | 9.2 (18 reviews) | 
| **Wage Garnishment** | 8.7 (564 reviews) ✓ Verified | 7.7 (16 reviews) | 
| **Approvals** | 8.6 (456 reviews) ✓ Verified | Feature Not Available | 
| **Check/W-2 Printing** | 9.2 (783 reviews) ✓ Verified | 7.5 (17 reviews) | 
| **Check/W-2 Delivery** | 9.1 (833 reviews) ✓ Verified | Feature Not Available | 

#### Taxes

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Tax Calculation** | 9.1 (885 reviews) ✓ Verified | 8.9 (18 reviews) | 
| **Tax Filing** | 9.0 (840 reviews) ✓ Verified | 8.2 (18 reviews) | 
| **Automatic Tax Payment** | 9.1 (831 reviews) ✓ Verified | 9.1 (18 reviews) | 

#### Integration

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **API / Integration** | 7.7 (266 reviews) ✓ Verified | Feature Not Available | 
| **Time Tracking Integration** | 7.7 (302 reviews) ✓ Verified | Feature Not Available | 
| **Accounting Integration** | 7.7 (305 reviews) ✓ Verified | 7.1 (16 reviews) | 
| **Core HR Integration** | 7.6 (264 reviews) ✓ Verified | Feature Not Available | 

#### Platform

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Reporting and Dashboards** | 8.6 (867 reviews) ✓ Verified | 8.1 (18 reviews) | 
| **User, Role, and Access Management** | 8.6 (841 reviews) ✓ Verified | 9.2 (18 reviews) | 
| **Performance and Reliability** | 8.7 (888 reviews) ✓ Verified | 9.2 (18 reviews) | 
| **Scalability** | 8.7 (729 reviews) ✓ Verified | 8.2 (17 reviews) | 

### Benefits Administration

| Product | Score | Reviews |
|---|---|---|
| **Paychex** | 7.9/10 | 530 |
| **Roll by ADP** | N/A | N/A |

#### Benefits Administration Platform Features

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Benefits Record Management** | 8.2 (233 reviews) | Not enough data | 
| **Enrollment Planning** | 8.0 (196 reviews) | Not enough data | 
| **Third-Party Carrier Integration** | 7.0 (112 reviews) | Not enough data | 
| **Document Management** | 8.3 (172 reviews) | Not enough data | 
| **Total Compensation Statements** | 8.5 (189 reviews) | Not enough data | 
| **Self-Service Portal** | 8.2 (227 reviews) | Not enough data | 
| **Regulatory Compliance** | 8.4 (212 reviews) | Not enough data | 
| **Mobile Benefits Access** | 7.9 (151 reviews) | Not enough data | 

#### Benefits Administration Platform Features

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Benefits Record Management** | 8.2 (233 reviews) | Not enough data | 
| **Enrollment Planning** | 8.0 (196 reviews) | Not enough data | 
| **Third-Party Carrier Integration** | 7.0 (112 reviews) | Not enough data | 
| **Document Management** | 8.3 (172 reviews) | Not enough data | 
| **Total Compensation Statements** | 8.5 (189 reviews) | Not enough data | 
| **Self-Service Portal** | 8.2 (227 reviews) | Not enough data | 
| **Regulatory Compliance** | 8.4 (212 reviews) | Not enough data | 
| **Benefits Dashboards** | 8.3 (222 reviews) | Not enough data | 
| **Mobile Benefits Access** | 7.9 (151 reviews) | Not enough data | 
| **Integrations / APIs** | 7.6 (101 reviews) | Not enough data | 
| **Internationalization** | 5.8 (19 reviews) | Not enough data | 
| **Mobility** | 6.7 (23 reviews) | Not enough data | 

#### Generative AI

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 
| **AI Text Summarization** | Feature Not Available | Not enough data | 
| **AI Image-to-Text** | Feature Not Available | Not enough data | 

#### Platform

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Customization ** | 7.5 (312 reviews) | Not enough data | 
| **Integration APIs** | 7.4 (165 reviews) | Not enough data | 
| **Internationalization** | Feature Not Available | Not enough data | 
| **User, Role, and Access Management** | 8.3 (400 reviews) | Not enough data | 
| **Performance** | 8.5 (409 reviews) | Not enough data | 
| **Mobility** | 8.0 (292 reviews) | Not enough data | 
| **Reporting** | 8.2 (401 reviews) | Not enough data | 
| **Dashboards** | 8.4 (423 reviews) | Not enough data | 

### PEO Providers

| Product | Score | Reviews |
|---|---|---|
| **Paychex** | 6.6/10 | 14 |
| **Roll by ADP** | N/A | N/A |

#### Compliance

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Compliance Support** | 7.0 (11 reviews) | Not enough data | 
| **Safety Program** | 6.7 (8 reviews) | Not enough data | 
| **Certified Assistance** | 6.7 (10 reviews) | Not enough data | 

#### Platform

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Tools** | 6.5 (9 reviews) | Not enough data | 
| **Management** | 7.0 (9 reviews) | Not enough data | 
| **Access** | 6.5 (9 reviews) | Not enough data | 

#### Support

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Scale** | 6.2 (10 reviews) | Not enough data | 
| **Specialist Guidance** | 7.0 (9 reviews) | Not enough data | 
| **Consulting** | 6.9 (8 reviews) | Not enough data | 
| **Invoicing** | 6.5 (11 reviews) | Not enough data | 
| **Implementation** | 6.9 (12 reviews) | Not enough data | 
| **Support** | 6.0 (13 reviews) | Not enough data | 
| **Assistance** | 6.0 (12 reviews) | Not enough data | 

### Time & Attendance

| Product | Score | Reviews |
|---|---|---|
| **Paychex** | 7.6/10 | 36 |
| **Roll by ADP** | N/A | N/A |

#### Automation

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Process Automation** | 7.4 (26 reviews) | Not enough data | 

#### Logistics

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Dashboards & Reporting** | 8.0 (31 reviews) | Not enough data | 
| **Data Collection** | 7.6 (28 reviews) | Not enough data | 
| **Lanuguage Options** | 6.9 (26 reviews) | Not enough data | 

#### Management

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Schedule Creation Tools** | 6.7 (20 reviews) | Not enough data | 
| **Schedule Management** | 7.5 (21 reviews) | Not enough data | 
| **Employee Leave Management** | 7.8 (26 reviews) | Not enough data | 
| **User Access** | 8.1 (31 reviews) | Not enough data | 
| **User Role Access** | 8.2 (31 reviews) | Not enough data | 
| **Employee Information** | 8.4 (32 reviews) | Not enough data | 
| **Employee Information Automation** | 7.7 (29 reviews) | Not enough data | 

#### Monitoring

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Regulations Enforcement** | 7.7 (26 reviews) | Not enough data | 
| **Compliance Monitoring** | 7.7 (27 reviews) | Not enough data | 
| **Integration** | 7.2 (27 reviews) | Not enough data | 

### Candidate Relationship Management

| Product | Score | Reviews |
|---|---|---|
| **Paychex** | 7.9/10 | 498 |
| **Roll by ADP** | N/A | N/A |

#### Basics

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Reporting** | Not enough data | Not enough data | 
| **Interoperability** | Not enough data | Not enough data | 
| **Performance** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Dashboard** | Not enough data | Not enough data | 
| **Cloud** | Not enough data | Not enough data | 
| **Mobility** | Not enough data | Not enough data | 

#### Content

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Automation** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 

#### Recruiting and Onboarding

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Sourcing and Candidate Identification** | 6.7 (20 reviews) | Not enough data | 
| **Interview Scheduling** | 6.6 (49 reviews) | Not enough data | 
| **Applicant Tracking** | 7.5 (21 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Customization ** | 7.5 (312 reviews) | Not enough data | 
| **Integration APIs** | 7.4 (165 reviews) | Not enough data | 
| **Internationalization** | Feature Not Available | Not enough data | 
| **User, Role, and Access Management** | 8.3 (400 reviews) | Not enough data | 
| **Performance** | 8.5 (409 reviews) | Not enough data | 
| **Mobility** | 8.0 (292 reviews) | Not enough data | 
| **Reporting** | 8.2 (401 reviews) | Not enough data | 
| **Dashboards** | 8.4 (423 reviews) | Not enough data | 

### Background Check

| Product | Score | Reviews |
|---|---|---|
| **Paychex** | 7.3/10 | 74 |
| **Roll by ADP** | N/A | N/A |

#### Background Check Administration

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Screening and Assessments** | 8.0 (20 reviews) | Not enough data | 
| **Compliance** | 8.2 (10 reviews) | Not enough data | 
| **Dashboard** | 8.0 (10 reviews) | Not enough data | 

#### Background Check Data

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Real-Time Tracking** | 7.8 (9 reviews) | Not enough data | 
| **Platform Search** | 6.9 (7 reviews) | Not enough data | 
| **Alerts and Notifications** | 7.8 (9 reviews) | Not enough data | 

#### Background Check Additional Functionality

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Integrations** | 6.7 (8 reviews) | Not enough data | 
| **Mobility** | 6.5 (8 reviews) | Not enough data | 
| **Messaging** | 5.2 (7 reviews) | Not enough data | 

#### AI Insight Check - Background Check

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Insight Check** | Feature Not Available | Not enough data | 

#### AI Investigation and Verification - Background Check

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Verification** | Not enough data | Not enough data | 

### Employee Recognition

| Product | Score | Reviews |
|---|---|---|
| **Paychex** | N/A | N/A |
| **Roll by ADP** | N/A | N/A |

#### Platform Basics

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Reporting** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Performance** | Not enough data | Not enough data | 

#### Platform Content

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Automation** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 
| **Mobility** | Not enough data | Not enough data | 
| **Corporate Discounts** | Not enough data | Not enough data | 
| **Employee Engagement** | Not enough data | Not enough data | 
| **Rewards** | Not enough data | Not enough data | 

### Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Paychex** | 6.2/10 | 10 |
| **Roll by ADP** | N/A | N/A |

#### Performance reviews

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **360 Reviews** | 5.0 (8 reviews) | Not enough data | 
| **Customizable Forms** | 6.9 (9 reviews) | Not enough data | 
| **Review Status Tracking** | 5.6 (8 reviews) | Not enough data | 

#### Goals

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Goal-Setting** | 6.0 (8 reviews) | Not enough data | 
| **Company Goals And OKRs** | 6.2 (7 reviews) | Not enough data | 

#### Feedback

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Continuous Feedback** | 6.5 (9 reviews) | Not enough data | 
| **Requesting Feedback** | 6.5 (8 reviews) | Not enough data | 
| **1-On-1 Meetings** | 6.5 (8 reviews) | Not enough data | 
| **Public Praise** | 6.0 (7 reviews) | Not enough data | 

#### Data

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Dashboards And Reports** | 6.7 (8 reviews) | Not enough data | 
| **Historical Data** | 6.7 (9 reviews) | Not enough data | 

#### Agentic AI - Performance Management

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Multi-step Planning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Feature Not Available | Not enough data | 

### HR Analytics

| Product | Score | Reviews |
|---|---|---|
| **Paychex** | 7.0/10 | 13 |
| **Roll by ADP** | N/A | N/A |

#### Reports

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Score Cards** | 6.8 (11 reviews) | Not enough data | 
| **Customizability** | 6.9 (12 reviews) | Not enough data | 
| **Graphs and Charts** | 6.8 (12 reviews) | Not enough data | 
| **Dashboards** | 8.2 (12 reviews) | Not enough data | 

#### Cleaning

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Filtering** | 6.4 (13 reviews) | Not enough data | 
| **Levels of Measurement** | 7.6 (11 reviews) | Not enough data | 
| **Transformation** | 8.0 (11 reviews) | Not enough data | 

#### Generative AI

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **AI Text-to-Image** | Feature Not Available | Not enough data | 
| **AI Text Generation** | 6.9 (9 reviews) | Not enough data | 
| **AI Image-to-Text** | 5.7 (9 reviews) | Not enough data | 

### HCM Software

| Product | Score | Reviews |
|---|---|---|
| **Paychex** | N/A | N/A |
| **Roll by ADP** | N/A | N/A |

#### Generative AI

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 
| **AI Text Summarization** | Feature Not Available | Not enough data | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **Paychex** | N/A | N/A |
| **Roll by ADP** | N/A | N/A |

#### Generative AI

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Recruiting

| Product | Score | Reviews |
|---|---|---|
| **Paychex** | N/A | N/A |
| **Roll by ADP** | N/A | N/A |

#### Generative AI

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Acquisition Suites

| Product | Score | Reviews |
|---|---|---|
| **Paychex** | N/A | N/A |
| **Roll by ADP** | N/A | N/A |

#### Generative AI

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Applicant Tracking Systems (ATS)

| Product | Score | Reviews |
|---|---|---|
| **Paychex** | 8.7/10 | 484 |
| **Roll by ADP** | N/A | N/A |

#### Agentic AI - Applicant Tracking Systems (ATS)

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Sourcing

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Candidate Search** | 7.9 (14 reviews) | Not enough data | 
| **Career Page Configuration** | 8.1 (12 reviews) | Not enough data | 
| **Social Sourcing** | Not enough data | Not enough data | 
| **Job Posting** | Not enough data | Not enough data | 
| **Candidate Sourcing Metrics** | Not enough data | Not enough data | 

#### Candidate Management - Applicant Tracking System

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Candidate Evaluations** | 8.0 (14 reviews) | Not enough data | 
| **Applicant Data Management** | Not enough data | Not enough data | 
| **Hiring Processes Tracking** | Not enough data | Not enough data | 
| **Automated Resume Parsing** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Candidate-Facing Statuses** | Not enough data | Not enough data | 
| **Workflow Building** | Not enough data | Not enough data | 

#### Platform

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Customization ** | 7.5 (312 reviews) | Not enough data | 
| **Integration APIs** | 7.4 (165 reviews) | Not enough data | 
| **Internationalization** | Feature Not Available | Not enough data | 
| **User, Role, and Access Management** | 8.3 (400 reviews) | Not enough data | 
| **Performance** | 8.5 (409 reviews) | Not enough data | 
| **Mobility** | 8.0 (292 reviews) | Not enough data | 
| **Reporting** | 8.2 (401 reviews) | Not enough data | 
| **Dashboards** | 8.4 (423 reviews) | Not enough data | 

#### AI - Applicant Tracking Systems (ATS)

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Predictive Insights** | Not enough data | Not enough data | 
| **AI Job Description** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 

### Onboarding

| Product | Score | Reviews |
|---|---|---|
| **Paychex** | 7.8/10 | 504 |
| **Roll by ADP** | N/A | N/A |

#### Agentic AI - Onboarding

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

#### Platform Content

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Forms Library** | 8.0 (106 reviews) | Not enough data | 
| **E-Forms** | 8.2 (114 reviews) | Not enough data | 
| **E-Signature** | 8.2 (95 reviews) | Not enough data | 
| **Background Checks** | 7.6 (47 reviews) | Not enough data | 
| **Offer Letter Approvals** | 7.0 (46 reviews) | Not enough data | 
| **Offer Letter Templates** | 7.1 (45 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Self-Service Portal** | 8.4 (129 reviews) | Not enough data | 
| **Automated Team Introductions** | 7.5 (51 reviews) | Not enough data | 
| **Compliance Training** | 7.9 (60 reviews) | Not enough data | 
| **Automated Onboarding Workflows** | 7.8 (82 reviews) | Not enough data | 
| **Onboarding Notifications** | 7.9 (100 reviews) | Not enough data | 

#### Platform Data

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Time-to-Productivity Reporting** | 7.6 (56 reviews) | Not enough data | 
| **Onboarding Process Reporting** | 7.9 (77 reviews) | Not enough data | 
| **Visualization** | 7.6 (64 reviews) | Not enough data | 

#### Platform

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Customization ** | 7.5 (312 reviews) | Not enough data | 
| **Integration APIs** | 7.4 (165 reviews) | Not enough data | 
| **Internationalization** | Feature Not Available | Not enough data | 
| **User, Role, and Access Management** | 8.3 (400 reviews) | Not enough data | 
| **Performance** | 8.5 (409 reviews) | Not enough data | 
| **Mobility** | 8.0 (292 reviews) | Not enough data | 
| **Reporting** | 8.2 (401 reviews) | Not enough data | 
| **Dashboards** | 8.4 (423 reviews) | Not enough data | 

#### Recruiting and Onboarding

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Interview Scheduling** | 6.6 (49 reviews) | Not enough data | 
| **Onboarding** | 8.3 (116 reviews) | Not enough data | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **Paychex** | N/A | N/A |
| **Roll by ADP** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Corporate Learning Management Systems

| Product | Score | Reviews |
|---|---|---|
| **Paychex** | N/A | N/A |
| **Roll by ADP** | N/A | N/A |

#### Course Authoring

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Course Builder** | Not enough data | Not enough data | 
| **Role-Based Templates** | Not enough data | Not enough data | 
| **Assessments & Quizzes** | Not enough data | Not enough data | 
| **Instructor-Led Training** | Not enough data | Not enough data | 

#### Course Delivery

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Learning Paths** | Not enough data | Not enough data | 
| **Communication & Notifications** | Not enough data | Not enough data | 
| **Assignment Scheduling** | Not enough data | Not enough data | 

#### Course Management

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Gamification** | Not enough data | Not enough data | 
| **Varied User Types** | Not enough data | Not enough data | 
| **Certifications** | Not enough data | Not enough data | 
| **Industry Compliance ** | Not enough data | Not enough data | 

#### LMS Marketplace

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **E-Commerce** | Not enough data | Not enough data | 
| **Course Marketplace** | Not enough data | Not enough data | 
| **Subscriptions** | Not enough data | Not enough data | 

#### Interface

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **White Labeling** | Not enough data | Not enough data | 
| **Multilingual** | Not enough data | Not enough data | 

#### Training & eLearning

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Assessments and Practice** | Not enough data | Not enough data | 
| **Content Delivery and Tracking** | Not enough data | Not enough data | 
| **Content Creation** | Not enough data | Not enough data | 
| **Customer Training** | Not enough data | Not enough data | 
| **Manager Portals** | Not enough data | Not enough data | 
| **Content Storage and Management** | Not enough data | Not enough data | 
| **Content Libraries** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 
| **AI Text Summarization** | Feature Not Available | Not enough data | 
| **AI Text-to-Image** | Feature Not Available | Not enough data | 

#### Agentic AI - Corporate Learning Management Systems 

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Feature Not Available | Not enough data | 

### Time Tracking

| Product | Score | Reviews |
|---|---|---|
| **Paychex** | 8.0/10 | 306 |
| **Roll by ADP** | N/A | N/A |

#### Time Tracking

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Ease of Completing Timesheets** | 8.3 (217 reviews) | Not enough data | 
| **Tracking Time to Project/Task** | 8.3 (131 reviews) | Not enough data | 
| **Billable Time Rate Management** | 8.4 (94 reviews) | Not enough data | 

#### Client Invoicing

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Invoice Creation and Delivery** | Feature Not Available | Not enough data | 
| **Electronic Payments** | Feature Not Available | Not enough data | 
| **Project Accounting / Revenue Recognition** | 8.2 (75 reviews) ✓ Verified | Not enough data | 

#### Mobile Time Tracking

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Time Tracking** | 8.3 (150 reviews) | Not enough data | 

#### Administration

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Business Tool Integration** | 8.0 (134 reviews) ✓ Verified | Not enough data | 
| **Workflow** | 7.9 (136 reviews) ✓ Verified | Not enough data | 
| **Automated Reminders** | 8.1 (140 reviews) ✓ Verified | Not enough data | 
| **Policy Compliance Management** | 7.9 (130 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 8.3 (198 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Reporting** | 8.2 (216 reviews) ✓ Verified | Not enough data | 
| **APIs / Integration** | 7.7 (98 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | 6.9 (34 reviews) | Not enough data | 
| **Performance and Reliability** | 8.2 (207 reviews) ✓ Verified | Not enough data | 
| **Mobile User Support** | 8.0 (148 reviews) ✓ Verified | Not enough data | 
| **Offline** | 7.5 (75 reviews) ✓ Verified | Not enough data | 

### Training eLearning

| Product | Score | Reviews |
|---|---|---|
| **Paychex** | 7.1/10 | 474 |
| **Roll by ADP** | N/A | N/A |

#### Platform

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Customization ** | 7.5 (312 reviews) | Not enough data | 
| **Integration APIs** | 7.4 (165 reviews) | Not enough data | 
| **Internationalization** | Feature Not Available | Not enough data | 
| **User, Role, and Access Management** | 8.3 (400 reviews) | Not enough data | 
| **Performance** | 8.5 (409 reviews) | Not enough data | 
| **Mobility** | 8.0 (292 reviews) | Not enough data | 
| **Reporting** | 8.2 (401 reviews) | Not enough data | 
| **Dashboards** | 8.4 (423 reviews) | Not enough data | 

### Workforce Management

| Product | Score | Reviews |
|---|---|---|
| **Paychex** | 8.4/10 | 497 |
| **Roll by ADP** | N/A | N/A |

#### Platform

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Customization ** | 7.5 (312 reviews) | Not enough data | 
| **Integration APIs** | 7.4 (165 reviews) | Not enough data | 
| **Internationalization** | Feature Not Available | Not enough data | 
| **User, Role, and Access Management** | 8.3 (400 reviews) | Not enough data | 
| **Performance** | 8.5 (409 reviews) | Not enough data | 
| **Mobility** | 8.0 (292 reviews) | Not enough data | 
| **Reporting** | 8.2 (401 reviews) | Not enough data | 
| **Dashboards** | 8.4 (423 reviews) | Not enough data | 

#### Workforce Management Platform Features

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Labor Forecasting** | 8.8 (31 reviews) | Not enough data | 
| **Shift Scheduling** | 8.0 (27 reviews) | Not enough data | 
| **Time & Attendance Tracking** | 8.6 (68 reviews) | Not enough data | 
| **Absence & Leave Management** | 8.4 (67 reviews) | Not enough data | 
| **Skills Management** | 8.4 (29 reviews) | Not enough data | 
| **Succession Planning** | Feature Not Available | Not enough data | 
| **Workforce Analytics** | 8.8 (41 reviews) | Not enough data | 
| **Self-Service Capabilities** | 9.0 (59 reviews) | Not enough data | 
| **Mobile Shift Scheduling** | 7.7 (27 reviews) | Not enough data | 
| **Team Communication** | 8.2 (38 reviews) | Not enough data | 

### Pre-Employment Screening

| Product | Score | Reviews |
|---|---|---|
| **Paychex** | 8.2/10 | 474 |
| **Roll by ADP** | N/A | N/A |

#### Platform

| Feature | Paychex | Roll by ADP | 
|---|---|---|
| **Customization ** | 7.5 (312 reviews) | Not enough data | 
| **Integration APIs** | 7.4 (165 reviews) | Not enough data | 
| **Internationalization** | Feature Not Available | Not enough data | 
| **User, Role, and Access Management** | 8.3 (400 reviews) | Not enough data | 
| **Performance** | 8.5 (409 reviews) | Not enough data | 
| **Mobility** | 8.0 (292 reviews) | Not enough data | 
| **Reporting** | 8.2 (401 reviews) | Not enough data | 
| **Dashboards** | 8.4 (423 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Payroll Software](https://www.g2.com/categories/payroll)

**Unique to Paychex (17):** [Candidate Relationship Management Software](https://www.g2.com/categories/candidate-relationship-management), [Time Tracking Software](https://www.g2.com/categories/time-tracking-software), [PEO Providers](https://www.g2.com/categories/peo-providers), [Time & Attendance Software](https://www.g2.com/categories/time-attendance), [Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats), [Benefits Administration Software](https://www.g2.com/categories/benefits-administration), [Performance Management Software](https://www.g2.com/categories/performance-management), [Workforce Management Software](https://www.g2.com/categories/workforce-management), [Background Check Software](https://www.g2.com/categories/background-check), [HR Analytics Software](https://www.g2.com/categories/hr-analytics), [Corporate Learning Management Systems](https://www.g2.com/categories/corporate-learning-management-systems), [Employee Perks Software](https://www.g2.com/categories/employee-perks), [Onboarding Software](https://www.g2.com/categories/onboarding-software), [Core HR Software](https://www.g2.com/categories/core-hr), [Expense Management Software](https://www.g2.com/categories/expense-management), [HCM Software](https://www.g2.com/categories/hcm-software), [Employee Recognition Software](https://www.g2.com/categories/employee-recognition)



---
## Reviewer Demographics

### By Company Size

| Segment | Paychex | Roll by ADP | 
|---|---|---|
| **Small-Business** | 75.1% | 100.0% | 
| **Mid-Market** | 22.6% | 0% | 
| **Enterprise** | 2.2% | 0% | 

### By Industry

#### Paychex

- **Non-Profit Organization Management:** 7.0%
- **Construction:** 6.2%
- **Hospital & Health Care:** 4.8%
- **Real Estate:** 4.0%
- **Retail:** 3.9%
- **Accounting:** 3.7%
- **Medical Practice:** 3.6%
- **Health, Wellness and Fitness:** 3.1%
- **Financial Services:** 2.7%
- **Information Technology and Services:** 2.6%
- **Other:** 58.4%

#### Roll by ADP

- **Consulting:** 13.6%
- **Consumer Services:** 13.6%
- **Real Estate:** 9.1%
- **Accounting:** 4.5%
- **Automotive:** 4.5%
- **Building Materials:** 4.5%
- **Computer Software:** 4.5%
- **Construction:** 4.5%
- **Education Management:** 4.5%
- **Facilities Services:** 4.5%
- **Other:** 31.8%

---
## Alternatives

### Alternatives to Paychex

- [isolved](https://www.g2.com/products/isolved/reviews) — 4.3/5 stars (1301 reviews)
- [Paycom](https://www.g2.com/products/paycom/reviews) — 4.5/5 stars (6367 reviews)
- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (12651 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (5311 reviews)
- [Paycor](https://www.g2.com/products/paycor/reviews) — 3.9/5 stars (1333 reviews)
- [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) — 4.3/5 stars (2187 reviews)
- [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) — 4.2/5 stars (4209 reviews)
- [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) — 4.1/5 stars (1613 reviews)
- [Dayforce](https://www.g2.com/products/dayforce/reviews) — 4.2/5 stars (956 reviews)
- [APS](https://www.g2.com/products/aps-aps/reviews) — 4.6/5 stars (826 reviews)

### Alternatives to Roll by ADP

- [Gusto](https://www.g2.com/products/gusto/reviews) — 4.6/5 stars (10306 reviews)
- [Patriot Software](https://www.g2.com/products/patriot-software/reviews) — 4.8/5 stars (618 reviews)
- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (12651 reviews)
- [OnPay](https://www.g2.com/products/onpay/reviews) — 4.8/5 stars (410 reviews)
- [SurePayroll](https://www.g2.com/products/surepayroll/reviews) — 4.4/5 stars (532 reviews)
- [APS](https://www.g2.com/products/aps-aps/reviews) — 4.6/5 stars (826 reviews)
- [Justworks](https://www.g2.com/products/justworks/reviews) — 4.6/5 stars (1126 reviews)
- [QuickBooks Workforce](https://www.g2.com/products/quickbooks-workforce/reviews) — 4.4/5 stars (496 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (5311 reviews)
- [BambooHR](https://www.g2.com/products/bamboohr/reviews) — 4.4/5 stars (5045 reviews)

---
## Top Discussions

### Paychex

- Title: [We have reduced employees, yet still pay the same bi-monthly fee.  Shouldn't it be lower?](https://www.g2.com/discussions/11951-we-have-reduced-employees-yet-still-pay-the-same-bi-monthly-fee-shouldn-t-it-be-lower) — 7 comments, 1 upvote
  > **Top comment:** "I believe the service fee is through a range employee count not individually."
- Title: [Paycheck Stubs](https://www.g2.com/discussions/11936-paycheck-stubs) — 3 comments, 1 upvote
  > **Top comment:** "15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of..."
- Title: [How do you use Paychex Flex?](https://www.g2.com/discussions/how-do-you-use-paychex-flex) — 2 comments
  > **Top comment:** "By logging in. I love Paychex."
- Title: [Is Paychex flex legit?](https://www.g2.com/discussions/is-paychex-flex-legit) — 2 comments
  > **Top comment:** "Yes it is. They have been a great company for us and we look forward to continuing with our agreement. "
- Title: [What does Paychex Flex do?](https://www.g2.com/discussions/what-does-paychex-flex-do) — 2 comments
  > **Top comment:** "Provide payroll services and HR duties for small to large businesses. "

### Roll by ADP

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/paychex-vs-roll-by-adp)