Compare Paychex and Rippling 
AI-generated. Powered by real user reviews.
- G2 reviewers report that Rippling excels in user experience, with many praising its intuitive interface that consolidates various HR functions into a single platform. Users appreciate the ease of navigating through payroll, benefits, and time off management, making daily tasks more efficient.
- According to verified reviews, Paychex offers a comprehensive solution for managing the entire employee lifecycle, from recruitment to retirement. Users highlight the effectiveness of its Hiring module, which simplifies managing multiple job openings, although some mention it can be complex to configure for specific workflows.
- Users say that Rippling's implementation process is notably smooth, with many finding it easy to set up and start using right away. This is a significant advantage for companies looking to minimize downtime during the transition to a new system.
- Reviewers mention that Paychex provides strong customer support, with specific praise for responsive representatives who help resolve issues quickly. This level of support is particularly valued by users who may encounter challenges during setup or daily operations.
- G2 reviewers highlight that Rippling's reporting and analytics features are robust, allowing users to easily track and visualize important HR metrics. This capability is especially beneficial for mid-market companies that require detailed insights to inform their HR strategies.
- According to recent feedback, while Paychex has a solid offering, some users feel it lacks the modern integrations and user-friendly design that Rippling provides. This can lead to a less streamlined experience for those who prioritize ease of use and integration with other tools.
At a Glance
Market Segments
Small-Business (75.2% of reviews)
Mid-Market (61.8% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
No pricing available
Paychex
Star Rating
(1,676)4.1 out of 5
Market Segments
Small-Business (75.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about PaychexRippling
Star Rating
(12,281)4.8 out of 5
Market Segments
Mid-Market (61.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about RipplingPricing
Entry-Level Pricing
Rippling
No pricing availableFree Trial
Paychex
No trial information availableRippling
No trial information availableRatings
Meets Requirements
8.7
1,338
9.5
8,192
Ease of Use
8.5
1,401
9.5
8,691
Ease of Setup
8.3
1,010
9.3
5,911
Ease of Admin
8.5
988
9.0
1,687
Quality of Support
8.3
1,291
9.3
7,050
Has the product been a good partner in doing business?
8.5
985
9.1
1,664
Product Direction (% positive)
7.5
1,313
9.5
8,024
Features by Category
Core HR
8.1
113
9.4
3349
7.8
106
9.5
3795
7.8
52
8.6
2976
8.1
76
9.0
3054
8.4
113
9.2
3079
7.7
114
9.4
3436
Generative AI
4.3
5
8.2
1294
Platform
7.5
312
8.9
4164
7.4
165
8.8
3949
Feature Not Available
8.8
3821
8.3
400
9.2
4066
8.5
409
9.4
4165
8.0
292
9.2
4002
8.2
401
9.0
3951
8.4
423
9.3
4019
Expense Reports
8.4
40
|
Verified
Not enough data
8.2
32
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
26
|
Verified
Not enough data
8.8
37
|
Verified
Not enough data
Feature Not Available
Not enough data
7.4
19
|
Verified
Not enough data
Agentic AI - Expense Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Travel Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
16
|
Verified
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Not enough data
Generative AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
7.6
25
|
Verified
Not enough data
7.5
21
|
Verified
Not enough data
Feature Not Available
Not enough data
Platform
7.7
13
Not enough data
7.8
24
|
Verified
Not enough data
Administration
8.5
26
|
Verified
Not enough data
Administration
8.0
134
|
Verified
Not enough data
7.9
136
|
Verified
Not enough data
8.1
140
|
Verified
Not enough data
7.9
130
|
Verified
Not enough data
8.3
198
|
Verified
Not enough data
Platform
8.2
216
|
Verified
Not enough data
7.7
98
|
Verified
Not enough data
6.9
34
Not enough data
8.2
207
|
Verified
Not enough data
8.0
148
|
Verified
Not enough data
7.5
75
|
Verified
Not enough data
Employee Self Service
8.6
855
|
Verified
9.6
4091
|
Verified
8.0
548
|
Verified
9.4
3866
|
Verified
8.3
528
|
Verified
9.3
3735
|
Verified
Administration
8.7
874
|
Verified
9.4
3748
|
Verified
7.9
563
|
Verified
9.4
3745
|
Verified
9.3
934
|
Verified
9.7
3849
|
Verified
8.5
407
|
Verified
9.0
3379
|
Verified
8.9
783
|
Verified
9.4
3572
|
Verified
8.7
564
|
Verified
9.1
3291
|
Verified
8.6
456
|
Verified
9.4
3480
|
Verified
9.1
782
|
Verified
9.3
3438
|
Verified
9.1
832
|
Verified
9.3
3388
|
Verified
Taxes
9.1
882
|
Verified
9.3
3505
|
Verified
9.0
838
|
Verified
9.2
3379
|
Verified
9.1
830
|
Verified
9.1
3317
|
Verified
Integration
7.7
265
|
Verified
9.0
3209
|
Verified
7.7
302
|
Verified
9.1
3208
|
Verified
7.7
305
|
Verified
9.0
3123
|
Verified
7.6
264
|
Verified
9.2
3185
|
Verified
Platform
8.6
864
|
Verified
9.3
3375
|
Verified
8.6
840
|
Verified
9.4
3381
|
Verified
8.7
883
|
Verified
9.4
3549
|
Verified
8.7
728
|
Verified
9.4
3322
|
Verified
Benefits Administration Platform Features
8.2
233
9.4
2079
8.0
196
9.4
2034
7.0
112
9.0
1820
8.3
172
9.3
1960
8.5
189
9.4
1935
8.2
226
9.5
2053
8.4
211
9.2
1803
7.9
151
9.2
1872
Benefits Administration Platform Features
8.2
233
9.4
2079
8.0
196
9.4
2034
7.0
112
9.0
1820
8.3
172
9.3
1960
8.5
189
9.4
1935
8.2
226
9.5
2053
8.4
211
9.2
1803
8.3
222
9.5
1544
7.9
151
9.2
1872
7.6
101
9.0
1611
5.8
19
8.9
1374
6.7
23
9.1
1440
Generative AI
Feature Not Available
8.3
558
Feature Not Available
8.3
556
Feature Not Available
8.2
554
Platform
7.5
312
8.9
4164
7.4
165
8.8
3949
Feature Not Available
8.8
3821
8.3
400
9.2
4066
8.5
409
9.4
4165
8.0
292
9.2
4002
8.2
401
9.0
3951
8.4
423
9.3
4019
Compliance
7.0
11
9.2
180
6.7
8
9.0
148
6.7
10
9.0
148
Platform
6.5
9
9.3
217
7.0
9
9.3
202
6.5
9
9.4
205
Support
6.2
10
9.2
172
7.0
9
9.1
160
6.9
8
9.1
149
6.5
11
8.9
157
6.9
12
8.8
197
6.0
13
8.7
221
6.0
12
9.1
170
Automation
7.4
26
9.3
1730
Logistics
8.0
31
9.2
1739
7.6
28
9.2
1672
6.9
26
Feature Not Available
Management
6.7
20
9.1
1626
7.5
21
9.3
1675
7.8
26
9.4
1765
8.1
31
9.4
1751
8.2
31
9.4
1735
8.4
32
9.5
1808
7.7
29
9.3
1685
Monitoring
7.7
26
9.2
1629
7.7
27
9.2
1623
7.2
27
9.2
1635
Processing
Not enough data
9.5
264
Not enough data
9.5
236
Not enough data
9.5
231
Not enough data
9.4
225
Compliance
Not enough data
9.4
222
Not enough data
9.3
226
Not enough data
9.4
221
Integration
Not enough data
9.2
221
Not enough data
9.4
226
Not enough data
9.2
214
Reporting
Not enough data
9.2
209
Not enough data
9.2
212
Not enough data
9.4
218
Platform Basics
Not enough data
9.0
718
Not enough data
9.4
757
Not enough data
9.1
707
Not enough data
9.3
720
Platform Functionality
Not enough data
9.1
711
Not enough data
9.3
715
Platform Data
Not enough data
9.1
702
Not enough data
9.2
725
Not enough data
9.1
705
Not enough data
9.2
709
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Recruiting and Onboarding
6.7
20
Not enough data
6.6
49
8.8
833
7.5
21
|
Verified
Not enough data
Platform
7.5
312
8.9
4164
7.4
165
8.8
3949
Feature Not Available
8.8
3821
8.3
400
9.2
4066
8.5
409
9.4
4165
8.0
292
9.2
4002
8.2
401
9.0
3951
8.4
423
9.3
4019
Platform Basics
Not enough data
8.9
617
Not enough data
9.2
642
Platform Data
Not enough data
9.1
623
Not enough data
9.0
626
Not enough data
9.1
643
Platform Content
Not enough data
9.0
629
Not enough data
8.9
609
Not enough data
9.0
612
Generative AI
Not enough data
8.2
310
Background Check Administration
8.0
20
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
Background Check Data
7.8
9
Not enough data
6.9
7
Not enough data
7.8
9
Not enough data
Background Check Additional Functionality
6.7
8
Not enough data
6.5
8
Not enough data
5.2
7
Not enough data
AI Insight Check - Background Check
Feature Not Available
Not enough data
AI Investigation and Verification - Background Check
Not enough data
Not enough data
Platform Basics
Not enough data
9.2
264
Not enough data
9.4
267
Not enough data
9.3
263
Platform Performance
Not enough data
9.3
269
Not enough data
9.2
256
Platform Functionality
Not enough data
9.3
265
Not enough data
9.2
253
Not enough data
9.3
260
Platform Additional Functionality
Not enough data
9.3
274
Not enough data
9.0
253
Not enough data
9.0
257
Generative AI
Not enough data
8.5
134
Training & eLearning
Not enough data
9.2
453
Not enough data
9.0
413
Not enough data
9.0
409
Not enough data
9.0
410
Platform Basics
Not enough data
9.2
390
Not enough data
9.4
405
Not enough data
9.4
395
Platform Content
Not enough data
9.2
386
Not enough data
9.0
383
Not enough data
9.1
380
Platform Additional Functionality
Not enough data
9.1
376
Not enough data
9.2
383
Not enough data
9.0
374
Not enough data
9.3
379
Not enough data
9.1
374
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Performance reviews
5.0
8
9.2
225
6.9
9
9.2
213
5.6
8
9.3
216
Goals
6.0
8
9.0
222
6.2
7
9.0
207
Feedback
6.5
9
9.1
208
6.5
8
9.0
209
6.5
8
8.9
210
6.0
7
8.7
197
Data
6.7
8
9.0
208
6.7
9
9.1
205
Agentic AI - Performance Management
Feature Not Available
8.1
108
Feature Not Available
8.4
107
Platform Basics
Not enough data
9.3
400
Not enough data
9.4
388
Platform Administration
Not enough data
9.1
378
Not enough data
9.2
381
Not enough data
9.2
379
Platform Payment Content
Not enough data
9.3
384
Not enough data
9.2
381
Not enough data
9.2
379
Reports
6.8
11
8.7
227
6.9
12
9.0
227
6.8
12
8.8
226
8.2
12
9.0
227
Cleaning
6.4
13
8.9
224
7.6
11
8.8
222
8.0
11
8.9
220
Generative AI
Feature Not Available
8.3
129
6.9
9
8.2
126
5.7
9
8.1
125
Compatability
Not enough data
8.9
455
Not enough data
8.9
458
Not enough data
8.7
450
Benefits
Not enough data
Feature Not Available
Not enough data
8.8
457
Core Functionality - Employer of Record (EOR)
Not enough data
Not enough data
Expanded Functionality - Employer of Record (EOR)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Employer of Record (EOR)
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
8.9
6
Feature Not Available
8.9
6
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Resource Planning - Workforce Planning
Not enough data
9.0
147
Not enough data
9.1
149
Not enough data
9.2
146
Not enough data
9.0
145
Human Resources - Workforce Planning
Not enough data
9.2
143
Not enough data
9.1
146
Not enough data
9.3
149
Not enough data
9.2
145
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
8.3
47
Not enough data
8.4
50
Not enough data
8.4
49
Sourcing
7.9
14
8.8
251
8.1
12
8.8
242
Not enough data
8.5
52
Not enough data
8.7
58
Not enough data
8.8
54
Candidate Management - Applicant Tracking System
8.0
14
9.0
248
Not enough data
9.0
58
Not enough data
8.8
63
Not enough data
8.6
52
Not enough data
8.7
55
Not enough data
8.5
51
Not enough data
8.7
54
Platform
7.5
312
8.9
4164
7.4
165
8.8
3949
Feature Not Available
8.8
3821
8.3
400
9.2
4066
8.5
409
9.4
4165
8.0
292
9.2
4002
8.2
401
9.0
3951
8.4
423
9.3
4019
AI - Applicant Tracking Systems (ATS)
Not enough data
8.3
47
Not enough data
8.4
47
Not enough data
8.5
49
Agentic AI - Onboarding
Feature Not Available
8.3
243
Not enough data
8.4
246
Feature Not Available
8.4
246
Not enough data
8.4
247
Feature Not Available
8.4
247
Platform Content
8.0
106
9.1
944
8.2
114
9.2
970
8.2
95
9.4
992
7.6
47
9.0
936
7.0
46
9.2
956
7.1
45
9.1
938
Platform Additional Functionality
8.4
129
9.4
959
7.5
51
8.9
902
7.9
60
9.2
924
7.8
82
9.3
935
7.9
100
9.3
936
Platform Data
7.6
56
9.0
863
7.9
77
9.1
881
7.6
64
9.2
882
Platform
7.5
312
8.9
4164
7.4
165
8.8
3949
Feature Not Available
8.8
3821
8.3
400
9.2
4066
8.5
409
9.4
4165
8.0
292
9.2
4002
8.2
401
9.0
3951
8.4
423
9.3
4019
Recruiting and Onboarding
6.6
49
8.8
833
8.3
116
9.3
936
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Core - Contractor of Record
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment - Contractor of Record
Not enough data
Not enough data
Not enough data
Not enough data
IP Rights - Contractor of Record
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
Not enough data
8.7
197
Not enough data
8.7
199
Not enough data
8.7
197
Not enough data
8.5
191
Course Delivery
Not enough data
8.9
196
Not enough data
9.2
208
Not enough data
9.0
205
Course Management
Not enough data
8.4
186
Not enough data
8.6
190
Not enough data
8.9
202
Not enough data
8.9
198
LMS Marketplace
Not enough data
8.0
180
Not enough data
8.1
182
Not enough data
8.0
182
Interface
Not enough data
8.3
180
Not enough data
8.3
183
Training & eLearning
Not enough data
9.0
188
Not enough data
9.2
453
Not enough data
8.6
172
Not enough data
9.0
413
Not enough data
9.0
409
Not enough data
9.0
410
Not enough data
8.9
169
Generative AI
Feature Not Available
7.7
77
Feature Not Available
7.8
78
Feature Not Available
7.7
78
Agentic AI - Corporate Learning Management Systems
Feature Not Available
7.8
47
Feature Not Available
7.8
46
Intermediate GEP features
Not enough data
9.1
130
Not enough data
9.2
135
Other GEP Features
Not enough data
9.3
137
Not enough data
9.3
132
Not enough data
9.2
134
Time Tracking
8.3
217
Not enough data
8.3
131
Not enough data
8.4
94
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Not enough data
Mobile Time Tracking
8.3
150
Not enough data
Administration
8.0
134
|
Verified
Not enough data
7.9
136
|
Verified
Not enough data
8.1
140
|
Verified
Not enough data
7.9
130
|
Verified
Not enough data
8.3
198
|
Verified
Not enough data
Platform
8.2
216
|
Verified
Not enough data
7.7
98
|
Verified
Not enough data
6.9
34
Not enough data
8.2
207
|
Verified
Not enough data
8.0
148
|
Verified
Not enough data
7.5
75
|
Verified
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.5
312
8.9
4164
7.4
165
8.8
3949
Feature Not Available
8.8
3821
8.3
400
9.2
4066
8.5
409
9.4
4165
8.0
292
9.2
4002
8.2
401
9.0
3951
8.4
423
9.3
4019
Platform
7.5
312
8.9
4164
7.4
165
8.8
3949
Feature Not Available
8.8
3821
8.3
400
9.2
4066
8.5
409
9.4
4165
8.0
292
9.2
4002
8.2
401
9.0
3951
8.4
423
9.3
4019
Workforce Management Platform Features
8.8
31
8.9
553
8.0
27
9.0
548
8.6
68
9.3
612
8.4
67
9.4
651
8.4
29
9.0
569
Feature Not Available
8.9
542
8.8
41
9.1
559
9.0
59
9.3
595
7.7
27
8.9
535
8.2
38
8.9
548
Platform
7.5
312
8.9
4164
7.4
165
8.8
3949
Feature Not Available
8.8
3821
8.3
400
9.2
4066
8.5
409
9.4
4165
8.0
292
9.2
4002
8.2
401
9.0
3951
8.4
423
9.3
4019
Categories
Categories
Shared Categories
Paychex and Rippling are categorized as PEO Providers, Time & Attendance, Applicant Tracking Systems (ATS), Benefits Administration, Performance Management, Payroll, Workforce Management, HR Analytics, Corporate Learning Management Systems, Onboarding, Core HR, and HCM Software
Unique Categories
Paychex is categorized as Candidate Relationship Management, Time Tracking, Background Check, Employee Perks, Expense Management, and Employee Recognition
Rippling is categorized as Workforce Planning, Absence Management, Global Employment Platforms (GEP), Employee Scheduling, Employer of Record (EOR), AI Agents For Business Operations, Training Management Systems, HR Compliance, Contractor Payments, Multi-Country Payroll, Contractor Management, and Contractor of Record
Reviews
Reviewers' Company Size
Paychex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Rippling
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
6.9%
Construction
6.2%
Hospital & Health Care
4.9%
Real Estate
4.0%
Retail
3.9%
Other
74.2%
Computer Software
14.1%
Information Technology and Services
10.4%
Hospital & Health Care
5.5%
Financial Services
4.5%
Marketing and Advertising
4.0%
Other
61.6%
Discussions
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
LP
I believe the service fee is through a range employee count not individually.Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
What is Rippling used for?
6 Comments
JA
We use it for payroll and taxes and insurance mostly. Read more
How is Rippling innovating in the field of HR and IT management for businesses?
5 Comments
Official Response from Rippling
Rippling merges traditionally separate point-Saas softwares into one unified platform for workforces across the globe. Rippling is the only platform that has...Read more
What are some popular integrations for Rippling?
2 Comments
Official Response from Rippling
Hi Steve,
The Rippling App Shop allows you to integrate with over 500 third-party applications like Google Workspace, Slack, and Carta. Some popular...Read more
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