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Compare Paychex and Paylocity 
Featured Products
At a Glance
Market Segments
Small-Business (75.5% of reviews)
Mid-Market (73.6% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
No pricing available
Paychex
Star Rating
(1,632)4.1 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about PaychexPaylocity
Star Rating
(5,024)4.5 out of 5
Market Segments
Mid-Market (73.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about PaylocitySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Paylocity excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Paychex. Users appreciate its user-friendly interface and the helpful chat function, making it easier to navigate payroll and HR tasks.
- According to verified reviews, Paylocity's implementation process is praised for its speed and intuitiveness, with users noting that they can "do most everything online and it's fairly straightforward." In contrast, while Paychex offers a clean interface, some users find its setup process less seamless.
- Users say that Paylocity provides excellent support, with many highlighting the knowledge and responsiveness of the Paylocity team regarding payroll compliance. Paychex users also mention having access to dedicated account representatives, but some feel that the support could be more proactive in addressing specific needs.
- Reviewers mention that Paylocity shines in its ease of use, with a score of 9.0 in this area. Users find the platform very user-friendly, especially for HR and payroll tasks. Paychex, while also user-friendly, received slightly lower ratings, indicating room for improvement in this aspect.
- According to recent user feedback, Paylocity's features, such as the ability to create expense reports easily and manage digital receipts, are highly valued. Paychex users appreciate its customization options for dashboards and reports, but some feel that it lacks the same level of comprehensive features as Paylocity.
- G2 reviewers highlight that Paylocity's strong market presence is reflected in its extensive user base and high volume of recent reviews, indicating a reliable and well-supported product. Paychex, while popular among small businesses, has fewer recent reviews, which may suggest less current user engagement.
Pricing
Entry-Level Pricing
Paylocity
No pricing availableFree Trial
Paychex
No trial information availablePaylocity
Free Trial is available
Ratings
Meets Requirements
8.7
1,307
9.0
3,999
Ease of Use
8.5
1,367
8.9
4,036
Ease of Setup
8.3
976
8.2
2,491
Ease of Admin
8.5
956
8.6
2,409
Quality of Support
8.3
1,260
8.7
3,529
Has the product been a good partner in doing business?
8.5
955
8.8
2,415
Product Direction (% positive)
7.5
1,284
8.8
3,763
Features by Category
Core HR
8.1
113
8.3
936
7.8
106
8.3
1063
7.8
52
7.1
525
8.1
76
7.8
674
8.4
113
8.3
894
7.7
114
7.9
835
Generative AI
4.3
5
6.1
223
Platform
7.5
312
7.8
1346
7.4
165
7.7
954
Feature Not Available
7.3
751
8.3
400
8.3
1411
8.5
409
8.5
1326
8.0
292
8.5
1286
8.2
401
8.3
1414
8.4
423
8.6
1397
Expense Reports
8.4
40
|
Verified
9.0
950
|
Verified
8.2
32
|
Verified
8.9
892
|
Verified
Feature Not Available
8.8
912
|
Verified
8.1
26
|
Verified
9.1
1031
|
Verified
8.8
37
|
Verified
9.3
1050
|
Verified
Feature Not Available
Feature Not Available
7.4
19
|
Verified
8.9
819
|
Verified
Agentic AI - Expense Management
Feature Not Available
7.1
11
Feature Not Available
7.5
12
Travel Management
Feature Not Available
7.8
369
Feature Not Available
7.5
343
Feature Not Available
7.5
341
7.5
16
|
Verified
8.3
548
Client Invoicing
Feature Not Available
8.2
1037
|
Verified
Feature Not Available
Feature Not Available
8.2
75
|
Verified
7.8
797
Mobile
7.6
25
|
Verified
9.1
940
|
Verified
7.5
21
|
Verified
8.6
580
Feature Not Available
Feature Not Available
Platform
7.7
13
8.0
373
|
Verified
7.8
24
|
Verified
8.6
706
|
Verified
Administration
8.5
26
|
Verified
8.5
512
Administration
8.0
135
|
Verified
8.4
1370
|
Verified
7.9
137
|
Verified
8.4
1490
|
Verified
8.1
141
|
Verified
8.4
1479
|
Verified
7.9
131
|
Verified
8.5
1295
|
Verified
8.3
199
|
Verified
8.7
1721
|
Verified
Platform
8.2
217
|
Verified
8.5
1728
|
Verified
7.7
99
|
Verified
8.2
1210
|
Verified
6.9
35
8.0
991
|
Verified
8.2
208
|
Verified
8.9
1777
|
Verified
8.0
149
|
Verified
8.6
1554
|
Verified
7.5
76
|
Verified
6.7
378
Employee Self Service
8.6
853
|
Verified
9.0
1761
|
Verified
8.0
545
|
Verified
8.2
1174
|
Verified
8.3
529
|
Verified
8.6
1545
|
Verified
Administration
8.7
857
|
Verified
9.1
1800
|
Verified
7.9
562
|
Verified
8.3
1660
|
Verified
9.3
931
|
Verified
9.5
1813
|
Verified
8.5
406
|
Verified
8.0
863
|
Verified
8.9
779
|
Verified
9.1
1692
|
Verified
8.7
563
|
Verified
8.8
1499
|
Verified
8.6
455
|
Verified
8.9
1467
|
Verified
9.1
782
|
Verified
9.2
1588
|
Verified
9.1
830
|
Verified
9.2
1607
|
Verified
Taxes
9.1
878
|
Verified
9.1
1692
|
Verified
9.0
834
|
Verified
9.0
1645
|
Verified
9.1
826
|
Verified
9.1
1585
|
Verified
Integration
7.8
262
|
Verified
8.1
997
|
Verified
7.7
302
|
Verified
8.6
1196
|
Verified
7.7
306
|
Verified
8.0
952
|
Verified
7.6
265
|
Verified
8.2
970
|
Verified
Platform
8.6
860
|
Verified
8.6
1689
|
Verified
8.6
838
|
Verified
8.6
1674
|
Verified
8.8
872
|
Verified
8.9
1676
|
Verified
8.7
726
|
Verified
8.9
1552
|
Verified
Benefits Administration Platform Features
8.2
233
8.5
685
8.0
196
7.9
377
7.0
112
8.0
581
8.3
172
8.5
655
8.5
190
8.3
527
8.3
225
9.0
746
8.4
210
8.6
638
7.9
152
8.2
561
Benefits Administration Platform Features
8.2
233
8.5
685
8.0
196
7.9
377
7.0
112
8.0
581
8.3
172
8.5
655
8.5
190
8.3
527
8.3
225
9.0
746
8.4
210
8.6
638
8.3
222
8.6
611
7.9
152
8.2
561
7.6
102
8.1
473
5.8
19
6.9
169
6.7
23
Feature Not Available
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Platform
7.5
312
7.8
1346
7.4
165
7.7
954
Feature Not Available
7.3
751
8.3
400
8.3
1411
8.5
409
8.5
1326
8.0
292
8.5
1286
8.2
401
8.3
1414
8.4
423
8.6
1397
Compliance
6.7
10
Not enough data
6.7
8
Not enough data
6.7
10
Not enough data
Platform
6.5
9
Not enough data
7.0
9
Not enough data
7.3
8
Not enough data
Support
6.2
10
Not enough data
7.0
9
Not enough data
6.9
8
Not enough data
7.2
10
Not enough data
6.9
12
Not enough data
6.5
12
Not enough data
6.5
11
Not enough data
Payment Methods
Not enough data
9.0
86
Not enough data
9.2
97
Not enough data
8.9
81
Payment Processing
Not enough data
8.9
80
Not enough data
9.1
89
Not enough data
8.9
90
Not enough data
9.1
97
Not enough data
8.4
87
Not enough data
8.6
79
Not enough data
9.2
98
Security and Compliance
Not enough data
9.0
64
Not enough data
8.8
63
Not enough data
9.0
69
Not enough data
9.1
70
Not enough data
8.9
63
Not enough data
8.8
66
Integration
Not enough data
8.9
66
Not enough data
8.8
68
Not enough data
8.7
70
Payment Types
Not enough data
9.0
84
Not enough data
8.8
66
Not enough data
8.7
14
Agentic AI - Enterprise Payment
Not enough data
Not enough data
Automation
7.3
25
Not enough data
Logistics
7.9
30
Not enough data
7.5
27
Not enough data
6.7
25
Not enough data
Management
6.5
19
Not enough data
7.4
20
Not enough data
7.7
25
Not enough data
8.0
30
Not enough data
8.1
30
Not enough data
8.4
31
Not enough data
7.6
28
Not enough data
Monitoring
7.6
25
Not enough data
7.6
26
Not enough data
7.1
26
Not enough data
Setup
Not enough data
9.0
266
Not enough data
9.3
391
Not enough data
9.1
278
Performance
Not enough data
8.8
224
Not enough data
8.6
47
Not enough data
8.7
230
Not enough data
8.8
231
Payment Cards
Not enough data
9.3
371
Not enough data
9.3
346
Not enough data
9.1
304
Reporting
Not enough data
9.1
298
Not enough data
8.9
268
Not enough data
8.9
268
Not enough data
8.7
247
Payments
Not enough data
9.2
306
Not enough data
9.1
294
Not enough data
9.4
370
Not enough data
9.1
279
Fraud & Risk Management
Not enough data
9.2
298
Not enough data
9.2
286
Not enough data
9.1
265
Agentic AI - Spend Management
Not enough data
Not enough data
Planning
Not enough data
8.3
33
Not enough data
7.7
31
Not enough data
7.7
32
Not enough data
8.1
32
Execution
Not enough data
7.7
18
Not enough data
8.2
37
Not enough data
8.0
37
Analytics
Not enough data
8.0
35
Not enough data
8.4
34
Not enough data
8.8
34
Agentic AI - Procure to Pay
Not enough data
Not enough data
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Recruiting and Onboarding
6.8
21
Not enough data
6.6
50
7.6
575
7.6
22
|
Verified
Not enough data
Platform
7.5
312
7.8
1346
7.4
165
7.7
954
Feature Not Available
7.3
751
8.3
400
8.3
1411
8.5
409
8.5
1326
8.0
292
8.5
1286
8.2
401
8.3
1414
8.4
423
8.6
1397
Invoice Management
Not enough data
9.0
233
Not enough data
8.6
177
Not enough data
8.9
184
Invoice Processing
Not enough data
9.0
200
Not enough data
9.2
266
Not enough data
9.1
231
Not enough data
8.6
157
Analytics
Not enough data
9.1
220
Not enough data
7.8
48
Not enough data
8.7
160
Integration
Not enough data
9.1
214
Not enough data
9.1
217
Not enough data
9.0
171
Risk
Not enough data
7.9
51
Not enough data
8.9
180
Not enough data
7.7
45
Recovery
Not enough data
8.5
153
Not enough data
8.7
184
Audit
Not enough data
8.6
175
Not enough data
8.6
147
Not enough data
8.7
161
Not enough data
8.8
182
Fraud
Not enough data
8.9
174
Not enough data
8.8
159
Not enough data
9.0
169
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Generation
Not enough data
8.4
62
Not enough data
9.0
315
Not enough data
9.0
67
Invoice Processing
Not enough data
9.3
392
Not enough data
8.9
257
Not enough data
8.8
244
Not enough data
9.1
279
Analytics
Not enough data
9.0
326
Not enough data
8.9
60
Not enough data
8.7
221
Not enough data
9.2
354
Integration
Not enough data
8.9
293
Not enough data
9.2
360
Not enough data
8.7
233
Not enough data
8.8
275
Agentic AI - Invoice Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Background Check Administration
8.0
21
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
Background Check Data
7.8
9
Not enough data
6.9
7
Not enough data
7.8
9
Not enough data
Background Check Additional Functionality
6.7
8
Not enough data
6.5
8
Not enough data
5.2
7
Not enough data
AI Insight Check - Background Check
Feature Not Available
Not enough data
AI Investigation and Verification - Background Check
Not enough data
Not enough data
Management
Not enough data
8.5
9
Not enough data
8.4
52
Not enough data
8.3
53
Not enough data
8.1
53
Planning
Not enough data
8.3
53
Not enough data
7.6
51
Not enough data
7.9
50
Not enough data
7.9
49
Invoice Management
Not enough data
8.2
49
Not enough data
7.9
49
Not enough data
7.7
49
Supplier Management
Not enough data
7.1
8
Not enough data
6.3
8
Not enough data
7.7
8
Execution
Not enough data
7.3
8
Not enough data
8.4
53
Not enough data
8.0
52
Invoice Processing
Not enough data
8.3
49
Not enough data
8.4
49
Not enough data
8.6
48
Not enough data
8.3
47
Not enough data
8.5
48
Supplier Information
Not enough data
8.3
49
Not enough data
7.9
7
Not enough data
8.4
50
Analytics
Not enough data
8.5
48
Not enough data
8.5
48
Not enough data
8.5
49
Not enough data
8.6
49
Not enough data
8.1
48
Integration
Not enough data
8.1
9
Not enough data
8.2
49
Not enough data
8.0
50
Not enough data
7.1
8
Agentic AI - Purchasing
Not enough data
Not enough data
Not enough data
Not enough data
Performance reviews
5.0
8
7.4
274
6.9
9
7.6
331
5.6
8
7.9
339
Goals
6.0
8
7.7
314
6.2
7
7.4
270
Feedback
6.5
9
7.6
302
|
Verified
6.5
8
7.6
300
|
Verified
6.5
8
7.3
262
6.0
7
8.1
298
Data
6.7
8
8.2
358
|
Verified
6.7
9
8.1
345
|
Verified
Agentic AI - Performance Management
Feature Not Available
6.1
32
Feature Not Available
5.7
31
Reports
6.8
11
Not enough data
6.9
12
Not enough data
6.8
12
Not enough data
8.2
12
Not enough data
Cleaning
6.4
13
Not enough data
7.6
11
Not enough data
8.0
11
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
5.7
9
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Core Features - Employee Experience Software
Not enough data
8.0
106
Not enough data
7.8
108
People Analytics - Employee Experience Software
Not enough data
7.6
97
Not enough data
7.7
96
Advanced Features - Employee Experience Software
Not enough data
7.3
93
Not enough data
7.3
96
Not enough data
7.3
95
Employee Improvement - Employee Experience Software
Not enough data
7.9
104
Not enough data
7.7
101
Not enough data
7.4
98
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
5.8
27
Not enough data
5.8
28
Not enough data
6.3
28
Sourcing
Not enough data
8.0
422
Not enough data
8.1
444
Not enough data
7.1
42
Not enough data
8.4
51
Not enough data
7.3
41
Candidate Management - Applicant Tracking System
Not enough data
8.1
280
Not enough data
8.4
47
Not enough data
8.4
51
Not enough data
6.9
42
Not enough data
7.6
39
Not enough data
7.0
40
Not enough data
7.4
45
Platform
7.5
312
7.8
1346
7.4
165
7.7
954
Feature Not Available
7.3
751
8.3
400
8.3
1411
8.5
409
8.5
1326
8.0
292
8.5
1286
8.2
401
8.3
1414
8.4
423
8.6
1397
AI - Applicant Tracking Systems (ATS)
Not enough data
5.4
28
Not enough data
6.3
30
Not enough data
5.2
28
Agentic AI - Onboarding
Feature Not Available
6.1
58
Not enough data
5.8
57
Feature Not Available
6.0
57
Not enough data
6.0
56
Feature Not Available
6.2
57
Platform Content
8.0
106
7.9
579
8.2
114
8.4
814
8.2
95
8.6
844
7.6
47
7.5
493
7.0
46
7.7
461
7.1
45
7.7
468
Platform Additional Functionality
8.4
130
8.9
1021
7.5
52
7.0
309
7.9
61
8.1
683
7.8
83
8.6
882
7.9
101
8.6
913
Platform Data
7.7
57
Feature Not Available
7.9
78
8.5
797
7.6
64
8.3
593
Platform
7.5
312
7.8
1346
7.4
165
7.7
954
Feature Not Available
7.3
751
8.3
400
8.3
1411
8.5
409
8.5
1326
8.0
292
8.5
1286
8.2
401
8.3
1414
8.4
423
8.6
1397
Recruiting and Onboarding
6.6
50
7.6
575
8.3
117
8.7
978
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Agentic AI - Vendor Management
Not enough data
Not enough data
Revenue Recognition
Not enough data
7.8
36
Not enough data
7.0
29
Not enough data
7.2
29
Course Authoring
Not enough data
8.1
151
Not enough data
7.8
139
Not enough data
8.0
146
Not enough data
7.9
133
Course Delivery
Not enough data
7.8
144
Not enough data
8.3
175
Not enough data
8.1
163
Course Management
Not enough data
7.1
113
Not enough data
7.8
141
Not enough data
7.7
125
Not enough data
7.8
133
LMS Marketplace
Not enough data
Feature Not Available
Not enough data
7.7
119
Not enough data
Feature Not Available
Interface
Not enough data
Feature Not Available
Not enough data
6.9
103
Training & eLearning
Not enough data
7.9
139
Not enough data
8.1
150
Not enough data
8.0
146
Not enough data
7.8
126
Not enough data
8.0
147
Not enough data
8.0
153
Not enough data
7.9
158
Generative AI
Feature Not Available
6.2
54
Feature Not Available
6.1
51
Feature Not Available
6.4
52
Agentic AI - Corporate Learning Management Systems
Feature Not Available
6.6
15
Feature Not Available
6.6
15
Time Tracking
8.3
218
8.9
1204
8.4
132
8.3
744
8.4
95
7.9
573
Client Invoicing
Feature Not Available
8.2
1037
|
Verified
Feature Not Available
Feature Not Available
8.2
75
|
Verified
7.8
797
Mobile Time Tracking
8.3
151
8.7
862
Administration
8.0
135
|
Verified
8.4
1370
|
Verified
7.9
137
|
Verified
8.4
1490
|
Verified
8.1
141
|
Verified
8.4
1479
|
Verified
7.9
131
|
Verified
8.5
1295
|
Verified
8.3
199
|
Verified
8.7
1721
|
Verified
Platform
8.2
217
|
Verified
8.5
1728
|
Verified
7.7
99
|
Verified
8.2
1210
|
Verified
6.9
35
8.0
991
|
Verified
8.2
208
|
Verified
8.9
1777
|
Verified
8.0
149
|
Verified
8.6
1554
|
Verified
7.5
76
|
Verified
6.7
378
Platform
7.5
312
7.8
1346
7.4
165
7.7
954
Feature Not Available
7.3
751
8.3
400
8.3
1411
8.5
409
8.5
1326
8.0
292
8.5
1286
8.2
401
8.3
1414
8.4
423
8.6
1397
Platform
7.5
312
7.8
1346
7.4
165
7.7
954
Feature Not Available
7.3
751
8.3
400
8.3
1411
8.5
409
8.5
1326
8.0
292
8.5
1286
8.2
401
8.3
1414
8.4
423
8.6
1397
Workforce Management Platform Features
8.8
31
7.3
177
8.0
27
7.3
181
8.6
68
8.5
242
8.4
67
8.1
244
8.4
29
7.7
185
Feature Not Available
7.4
164
8.8
41
8.1
221
9.0
59
8.6
243
7.7
27
6.9
167
8.2
38
7.8
206
Platform
7.5
312
7.8
1346
7.4
165
7.7
954
Feature Not Available
7.3
751
8.3
400
8.3
1411
8.5
409
8.5
1326
8.0
292
8.5
1286
8.2
401
8.3
1414
8.4
423
8.6
1397
Categories
Categories
Shared Categories
Paychex and Paylocity are categorized as Payroll, HCM Software, Core HR, Onboarding, Performance Management, Benefits Administration, Corporate Learning Management Systems, Time Tracking, Expense Management, and Workforce Management
Unique Categories
Paychex is categorized as PEO Providers, HR Analytics, Candidate Relationship Management, Background Check, and Time & Attendance
Paylocity is categorized as Employee Experience, Spend Management, AP Automation, Applicant Tracking Systems (ATS), Purchasing, Procure to Pay, Enterprise Payment, Invoice Management, and Vendor Management
Reviews
Reviewers' Company Size
Paychex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paylocity
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
7.0%
Construction
6.2%
Hospital & Health Care
4.7%
Real Estate
4.0%
Retail
3.9%
Other
74.2%
Computer Software
12.1%
Information Technology and Services
7.5%
Non-Profit Organization Management
5.7%
Hospital & Health Care
5.3%
Financial Services
4.2%
Other
65.2%
Discussions
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
Could you gear the instructions to the CLIENT instead of the PayChex representative?
2 Comments
EG
Paychex provided a printout that we give to employees that tells them how to set up their accounts. When I set up the company's online account a few years...Read more
Can I use paylocity at home?
27 Comments
CD
Yes! Paylocity is simple and easy to use from anywhere with an internet connection. I was able to run about 5 payrolls from home WITH support from our...Read more
Is paylocity a HRIS system?
6 Comments
KE
On 16th May I opened a Divvy account. On 20 May, my account was suspended.
I didn't do any action or transaction from my account during these 4 days. I...Read more
I would like to set up Paylocity to hold all of my personnel records.
3 Comments
SK
You can actually import those documents from the folders on your computer into each employees profile. Read more
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