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Compare Paubox and Trillian 
Featured Products
At a Glance
Market Segments
Small-Business (81.7% of reviews)
Small-Business (49.2% of reviews)
Entry-Level Pricing
Starting at $32.00 5 Users Per Month
$3.33 1 User Per Month
Paubox
Star Rating
(469)4.9 out of 5
Market Segments
Small-Business (81.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $32.00 5 Users Per Month
Browse all 3 pricing plansTrillian
Star Rating
(120)4.4 out of 5
Market Segments
Small-Business (49.2% of reviews)
Pros & Cons
Entry-Level Pricing
$3.33 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Paubox excels in customer support, with many users highlighting the excellent assistance they received during the implementation process. Users appreciate how straightforward and hassle-free the integration with their existing email platforms was, making it a strong choice for those prioritizing support.
- Users say that Trillian offers a user-friendly experience, particularly for small businesses. Reviewers enjoy features like customizable emojis and the ease of sending instant messages between teams, which enhances business communication and collaboration.
- According to verified reviews, Paubox stands out for its high ratings in overall satisfaction and ease of use, with users noting that the setup process is quick and intuitive. This makes it an attractive option for organizations looking to implement secure messaging without extensive training.
- Reviewers mention that while Trillian has a solid feature set, it sometimes struggles to meet specific workflow needs, with some users reporting configuration challenges. This could be a consideration for teams with unique requirements.
- Users highlight that both products maintain strong HIPAA compliance, but Paubox receives slightly higher marks for its overall compliance features, which is crucial for healthcare organizations needing to ensure data security and privacy.
- G2 reviewers indicate that Trillian's lower G2 Score reflects a smaller user base and fewer recent reviews, which may suggest that while it has loyal users, it might not be as widely adopted or tested in diverse environments compared to Paubox, which has a larger and more active user community.
Pricing
Entry-Level Pricing
Paubox
Paubox Email Suite Standard
Starting at $32.00
5 Users Per Month
HIPAA compliant email
- 14 day free trial
- 100% HIPAA compliant email
- Every email encrypted automatically
Trillian
Individuals
$3.33
1 User Per Month
For power users who want the best Trillian has to offer. All of the bells and whistles are unlocked for your chatting enjoyment. Not recommended for business or healthcare.
- Free Windows, Mac, and Linux desktop clients
- Free iOS and Android mobile clients
- Optionally chat right in the web browser
Free Trial
Paubox
Free Trial is available
Trillian
Free Trial is available
Ratings
Meets Requirements
9.8
387
9.3
111
Ease of Use
9.8
391
9.2
111
Ease of Setup
9.2
274
9.3
41
Ease of Admin
9.6
216
9.1
35
Quality of Support
9.8
377
8.9
80
Has the product been a good partner in doing business?
9.8
217
9.5
30
Product Direction (% positive)
9.4
377
6.8
106
Features by Category
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
7.7
5
Not enough data
8.1
6
Not enough data
Not enough data
Not enough data
8.3
7
Not enough data
Feature Not Available
Not enough data
7.9
7
Patient Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
6.7
5
Not enough data
Not enough data
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
7.3
5
Business Instant Messaging
Not enough data
8.4
38
Not enough data
9.2
48
Not enough data
8.0
35
Business Instant Messaging
Not enough data
8.3
20
Not enough data
8.5
14
Business Instant Messaging
Not enough data
9.3
41
Not enough data
9.4
38
Not enough data
7.8
22
Generative AI - Business Instant Messaging
Not enough data
Not enough data
AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Platform
9.8
189
9.8
9
Feature Not Available
9.8
9
9.9
221
Feature Not Available
9.9
204
9.6
8
9.8
204
9.6
9
9.8
179
9.8
8
Feature Not Available
9.8
8
9.7
174
9.6
9
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Governance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.4
9
Not enough data
10.0
9
Not enough data
9.6
9
Not enough data
9.4
9
Not enough data
9.4
8
Not enough data
9.6
8
Not enough data
Agentic AI - Email Archiving
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.5
14
Not enough data
9.6
15
Not enough data
9.7
12
Not enough data
9.7
10
Not enough data
Maintenance
9.5
11
Not enough data
9.8
15
Not enough data
10.0
14
Not enough data
9.7
11
Not enough data
Security
9.6
14
Not enough data
10.0
14
Not enough data
9.6
12
Not enough data
9.5
11
Not enough data
9.5
11
Not enough data
9.5
11
Not enough data
Functionality
9.2
110
|
Verified
Not enough data
9.3
107
|
Verified
Not enough data
9.3
106
|
Verified
Not enough data
9.4
101
|
Verified
Not enough data
9.2
98
|
Verified
Not enough data
9.7
108
|
Verified
Not enough data
9.6
94
Not enough data
9.2
90
|
Verified
Not enough data
9.2
102
|
Verified
Not enough data
9.0
72
Not enough data
Agentic AI - Secure Email Gateway
7.5
17
Not enough data
Encryption Techniques - Email Encryption
Feature Not Available
Not enough data
9.8
117
Not enough data
9.9
117
Not enough data
Authentication, Verification, and Access Controls - Email Encryption
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.2
99
Not enough data
9.1
101
Not enough data
Security Enhancements and Auditing - Email Encryption
9.3
100
Not enough data
9.5
106
Not enough data
9.6
99
Not enough data
9.3
98
Not enough data
Integration, Compatibility, and Usability - Email Encryption
9.8
122
Not enough data
9.2
90
Not enough data
9.9
109
Not enough data
9.7
108
Not enough data
Agentic AI - Email Anti-spam Features
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Paubox and Trillian are categorized as HIPAA Compliant Messaging
Unique Categories
Paubox is categorized as Email Anti-spam, Email Encryption, Secure Email Gateway, Cloud Email Security, Data Loss Prevention (DLP), and Email Archiving
Trillian is categorized as Business Instant Messaging and Clinical Communication and Collaboration
Reviews
Reviewers' Company Size
Paubox
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Trillian
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Mental Health Care
33.4%
Hospital & Health Care
27.2%
Medical Practice
12.1%
Health, Wellness and Fitness
10.8%
Insurance
4.1%
Other
12.5%
Computer Software
10.1%
Information Technology and Services
9.2%
Higher Education
6.7%
Hospital & Health Care
5.0%
Mental Health Care
4.2%
Other
64.7%
Alternatives
Discussions
What is Paubox?
3 Comments
LH
It’s a service that works through your email to encrypt and secure outgoing and/or incoming messages. It’s pretty seamless! Read more
Does Paubox interface with Salesforce or other CRM platforms?
2 Comments
ED
It does not directly. However, you can embed your booking page link to your email, website, or customer portal. Events are created in your Google Calendar or...Read more
Can I use my smartphone with Paubox?
2 Comments
ED
You can access the platform browser smartphone. Read more
Trillian has no more discussions with answers
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