# PatientNow vs Zenoti Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Zenoti excels in understanding the unique needs of the salon and spa industry, with features tailored to operational challenges like appointment flow and membership management. Users appreciate having a comprehensive solution that consolidates multiple systems into one platform.
- **Users say** that PatientNow is relatively easy to learn and navigate, making it a suitable choice for smaller med spas. The system's ability to schedule and create customized packages is highlighted as a significant advantage, allowing businesses to tailor their offerings effectively.
- **Reviewers mention** that Zenoti's high quality of support is a standout feature, with many users praising the responsiveness and helpfulness of the support team. This level of assistance contributes to a smoother experience, especially during implementation and ongoing use.
- **According to verified reviews** , PatientNow faces challenges in user satisfaction, particularly regarding its overall functionality and ease of use. While it has useful features, some users feel that it doesn't fully meet their workflow needs compared to Zenoti.
- **G2 reviewers highlight** that Zenoti's ongoing development and feature additions keep it relevant and aligned with user needs, which is a significant plus for businesses looking for a long-term partner in their software solution.
- **Users report** that while PatientNow integrates well with other software, it may not offer the same depth of features as Zenoti, which is specifically designed for the spa and salon sector. This can lead to a less comprehensive experience for users who require more specialized tools.



| | PatientNow | Zenoti | 
|---|---|---|
| **Star Rating** | 3.0 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 20 | 285 | 
| **Largest Market Segment** | Small-Business (89.5% of reviews) | Small-Business (81.5% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### PatientNow

Pros:
- Ease of Use (3 reviews)
- Scheduling (3 reviews)

Cons:
- Missing Features (2 reviews)
- Poor Customer Support (2 reviews)

### Zenoti

Pros:
- Customer Support (45 reviews)
- Features (31 reviews)

Cons:
- Complex Setup (14 reviews)
- Complexity (13 reviews)

---
## Ratings Comparison
| Rating | PatientNow | Zenoti | 
|---|---|---|
  | **Meets Requirements** | 7.6 (11 reviews) | 8.9 (238 reviews) | 
  | **Ease of Use** | 6.5 (13 reviews) | 8.2 (243 reviews) | 
  | **Ease of Setup** | Not enough data | 7.5 (208 reviews) | 
  | **Ease of Admin** | Not enough data | 8.2 (157 reviews) | 
  | **Quality of Support** | 6.0 (12 reviews) | 9.0 (236 reviews) | 
  | **Has the product been a good partner in doing business?** | Not enough data | 9.0 (156 reviews) | 
  | **Product Direction (% positive)** | 4.2 (12 reviews) | 9.0 (231 reviews) | 

---
## Pricing

### PatientNow

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Zenoti

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### EHR

| Product | Score | Reviews |
|---|---|---|
| **PatientNow** | N/A | N/A |
| **Zenoti** | N/A | N/A |

#### Clinical Workflow Management

| Feature | PatientNow | Zenoti | 
|---|---|---|
| **Multiple Medical Provider Access** | Not enough data | Not enough data | 
| **Ancillary Care Provider Access** | Not enough data | Not enough data | 
| **Meaningful Use Reporting** | Not enough data | Not enough data | 
| **Clinical Documentation** | Not enough data | Not enough data | 

#### Patient Health Information Management

| Feature | PatientNow | Zenoti | 
|---|---|---|
| **ePHI Storage** | Not enough data | Not enough data | 
| **Interoperability** | Not enough data | Not enough data | 
| **Patient Workflow Management** | Not enough data | Not enough data | 

#### Agentic AI - EHR

| Feature | PatientNow | Zenoti | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Spa and Salon Management

| Product | Score | Reviews |
|---|---|---|
| **PatientNow** | N/A | N/A |
| **Zenoti** | 8.7/10 | 123 |

#### Business Administration - Spa Management

| Feature | PatientNow | Zenoti | 
|---|---|---|
| **Inventory Management** | Not enough data | 8.5 (95 reviews) | 
| **Billing & Sales** | Not enough data | 9.1 (99 reviews) | 
| **Employee Management** | Not enough data | 8.8 (99 reviews) | 

#### Marketing - Spa Management

| Feature | PatientNow | Zenoti | 
|---|---|---|
| **Membership** | Not enough data | 8.7 (84 reviews) | 
| **Social Review** | Not enough data | 8.3 (84 reviews) | 
| **Automated Campaigns** | Not enough data | 8.6 (87 reviews) | 

#### Guest Experience - Spa Management

| Feature | PatientNow | Zenoti | 
|---|---|---|
| **Scheduling** | Not enough data | 9.1 (113 reviews) | 
| **Surveys** | Not enough data | 8.5 (77 reviews) | 
| **Customer Trends** | Not enough data | 8.8 (84 reviews) | 

### Patient Engagement

| Product | Score | Reviews |
|---|---|---|
| **PatientNow** | N/A | N/A |
| **Zenoti** | N/A | N/A |

#### Patient-Centered Functions

| Feature | PatientNow | Zenoti | 
|---|---|---|
| **Online Presence Management** | Not enough data | Not enough data | 
| **Patient Feedback Management** | Not enough data | Not enough data | 
| **Patient Portal** | Not enough data | Not enough data | 
| **Patient Communications** | Not enough data | Not enough data | 
| **Integration with Wearables** | Feature Not Available | Not enough data | 

#### Operations

| Feature | PatientNow | Zenoti | 
|---|---|---|
| **Workflow Management** | Not enough data | Not enough data | 
| **Interoperability** | Not enough data | Not enough data | 
| **Digital Intake Forms** | Not enough data | Not enough data | 
| **Engagement Measuring** | Not enough data | Not enough data | 
| **Patient Satisfaction Management** | Not enough data | Not enough data | 
| **EHR Integration** | Not enough data | Not enough data | 
| **IPC Systems Integration** | Not enough data | Not enough data | 

#### Generative AI

| Feature | PatientNow | Zenoti | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Medical Practice Management

| Product | Score | Reviews |
|---|---|---|
| **PatientNow** | N/A | N/A |
| **Zenoti** | N/A | N/A |

#### Operations Management

| Feature | PatientNow | Zenoti | 
|---|---|---|
| **Administrative Processes** | Not enough data | Not enough data | 
| **Back Office Processes** | Not enough data | Not enough data | 
| **Workflow Coordination** | Not enough data | Not enough data | 
| **Practice Specialty Support** | Not enough data | Not enough data | 

#### Added Efficiencies

| Feature | PatientNow | Zenoti | 
|---|---|---|
| **Integration with EHRs** | Not enough data | Not enough data | 
| **Compliance** | Not enough data | Not enough data | 
| **Integration with Billing Software** | Not enough data | Not enough data | 
| **Patient Information Management** | Not enough data | Not enough data | 

### Medical Spa

| Product | Score | Reviews |
|---|---|---|
| **PatientNow** | N/A | N/A |
| **Zenoti** | 8.5/10 | 118 |

#### Business Management

| Feature | PatientNow | Zenoti | 
|---|---|---|
| **Inventory Management** | Not enough data | 8.4 (101 reviews) | 
| **Merchant Services** | Not enough data | 8.7 (106 reviews) | 
| **Appointment Scheduling** | Not enough data | 9.2 (113 reviews) | 
| **Employee Management** | Not enough data | 8.7 (107 reviews) | 

#### Marketing

| Feature | PatientNow | Zenoti | 
|---|---|---|
| **Client Communications** | Not enough data | 8.5 (108 reviews) | 
| **Loyalty Management** | Not enough data | 8.5 (101 reviews) | 
| **CRM** | Not enough data | 8.5 (104 reviews) | 

#### Practice Management

| Feature | PatientNow | Zenoti | 
|---|---|---|
| **Patient Records** | Not enough data | 8.6 (110 reviews) | 
| **Photo Management** | Not enough data | 8.4 (98 reviews) | 
| **E-Prescribing and Lab Orders** | Not enough data | Feature Not Available | 
| **Patient Portal** | Not enough data | 8.5 (98 reviews) | 
| **Insurance Billing** | Not enough data | Feature Not Available | 

#### Platform Tools

| Feature | PatientNow | Zenoti | 
|---|---|---|
| **Reporting and Analytics** | Not enough data | 8.6 (107 reviews) | 
| **Healthtech Integrations** | Not enough data | 8.2 (87 reviews) | 
| **Mobile App** | Not enough data | 8.1 (98 reviews) | 

---
## Categories
**Shared Categories (1):** [Medical Spa Software](https://www.g2.com/categories/medical-spa)

**Unique to PatientNow (3):** [EHR Software](https://www.g2.com/categories/ehr), [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management), [Patient Engagement Software](https://www.g2.com/categories/patient-engagement)

**Unique to Zenoti (1):** [Spa and Salon Management Software](https://www.g2.com/categories/spa-and-salon-management)


---
## Reviewer Demographics

### By Company Size

| Segment | PatientNow | Zenoti | 
|---|---|---|
| **Small-Business** | 89.5% | 81.5% | 
| **Mid-Market** | 5.3% | 17.1% | 
| **Enterprise** | 5.3% | 1.4% | 

### By Industry

#### PatientNow

- **Medical Practice:** 31.6%
- **Health, Wellness and Fitness:** 21.1%
- **Hospital & Health Care:** 10.5%
- **Cosmetics:** 10.5%
- **Retail:** 5.3%
- **Research:** 5.3%
- **Plastics:** 5.3%
- **Medical Devices:** 5.3%
- **Marketing and Advertising:** 5.3%

#### Zenoti

- **Health, Wellness and Fitness:** 32.2%
- **Medical Practice:** 28.3%
- **Consumer Services:** 13.0%
- **Cosmetics:** 9.1%
- **Retail:** 2.9%
- **Alternative Medicine:** 2.9%
- **Hospitality:** 2.9%
- **Hospital & Health Care:** 2.2%
- **Accounting:** 1.4%
- **Marketing and Advertising:** 0.7%
- **Other:** 4.3%

---
## Alternatives

### Alternatives to PatientNow

- [Epic](https://www.g2.com/products/epic/reviews) — 4.2/5 stars (937 reviews)
- [ModMed](https://www.g2.com/products/modmed/reviews) — 4.6/5 stars (360 reviews)
- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [Vagaro](https://www.g2.com/products/vagaro/reviews) — 4.6/5 stars (393 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4083 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews)
- [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (339 reviews)
- [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews)
- [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) — 4.7/5 stars (306 reviews)
- [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (298 reviews)

### Alternatives to Zenoti

- [Vagaro](https://www.g2.com/products/vagaro/reviews) — 4.6/5 stars (393 reviews)
- [Mindbody](https://www.g2.com/products/mindbody/reviews) — 3.7/5 stars (519 reviews)
- [Mangomint](https://www.g2.com/products/mangomint/reviews) — 4.9/5 stars (100 reviews)
- [Boulevard](https://www.g2.com/products/boulevard-labs-inc-boulevard/reviews) — 4.4/5 stars (100 reviews)
- [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) — 4.7/5 stars (306 reviews)
- [Meevo](https://www.g2.com/products/meevo/reviews) — 3.5/5 stars (43 reviews)
- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [Acuity Scheduling](https://www.g2.com/products/acuity-scheduling/reviews) — 4.7/5 stars (409 reviews)
- [Phorest Salon Software](https://www.g2.com/products/phorest-salon-software/reviews) — 4.4/5 stars (30 reviews)
- [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (339 reviews)

---
## Top Discussions

### PatientNow

No discussions available for this product.

### Zenoti

- Title: [Is Zenoti cloud-based?](https://www.g2.com/discussions/is-zenoti-cloud-based) — 1 comment
  > **Top comment:** "Yes, Zenoti is cloud-based."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/patientnow-vs-zenoti)