G2 reviewers report that Weave excels in overall user satisfaction, boasting a significantly higher rating compared to PatientNow. Users appreciate the platform's intuitive design and ease of use, with one reviewer noting, "I use the app from Monday - Saturday, and overall, my experience has been very positive."
Users say that PatientNow offers valuable features tailored for medical spas, such as scheduling and package building. One user highlighted its ease of navigation, stating, "It’s pretty easy to use and learn. It has many functions that are great for a med spa."
Reviewers mention that Weave's customer support is a standout feature, with many users praising the quick and effective solutions provided. One user remarked, "The customer support provides a solution to any of our concerns," indicating a strong support system that enhances the user experience.
According to verified reviews, PatientNow has a smaller user base, which may lead to less frequent updates and community support. Despite its useful features, the limited number of reviews suggests that users may not have as many resources or shared experiences compared to Weave's larger community.
G2 reviewers highlight Weave's flexibility in communication, particularly its ability to send text and payment links. A user noted, "I love that Weave lets me send text and payment links, and process credit card transactions," showcasing its practical applications in day-to-day operations.
Users report that while PatientNow has some strong features, it struggles with overall satisfaction metrics, particularly in areas like support quality and ease of use. One user mentioned, "Excellent EMR for small offices," but the lower ratings suggest that it may not meet all user expectations as effectively as Weave.
They are messaging resource for our dental office. We can easily correspond with our patients as well as send them links to digital forms. Patients can...Read more
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