# PatientNow vs Weave Comparison --- ## AI Generated Summary - **G2 reviewers report** that Weave excels in overall user satisfaction, boasting a significantly higher rating compared to PatientNow. Users appreciate the platform's intuitive design and ease of use, with one reviewer noting, "I use the app from Monday - Saturday, and overall, my experience has been very positive." - **Users say** that PatientNow offers valuable features tailored for medical spas, such as scheduling and package building. One user highlighted its ease of navigation, stating, "It’s pretty easy to use and learn. It has many functions that are great for a med spa." - **Reviewers mention** that Weave's customer support is a standout feature, with many users praising the quick and effective solutions provided. One user remarked, "The customer support provides a solution to any of our concerns," indicating a strong support system that enhances the user experience. - **According to verified reviews** , PatientNow has a smaller user base, which may lead to less frequent updates and community support. Despite its useful features, the limited number of reviews suggests that users may not have as many resources or shared experiences compared to Weave's larger community. - **G2 reviewers highlight** Weave's flexibility in communication, particularly its ability to send text and payment links. A user noted, "I love that Weave lets me send text and payment links, and process credit card transactions," showcasing its practical applications in day-to-day operations. - **Users report** that while PatientNow has some strong features, it struggles with overall satisfaction metrics, particularly in areas like support quality and ease of use. One user mentioned, "Excellent EMR for small offices," but the lower ratings suggest that it may not meet all user expectations as effectively as Weave. | | PatientNow | Weave | |---|---|---| | **Star Rating** | 3.0 out of 5 | 4.6 out of 5 | | **Total Reviews** | 20 | 433 | | **Largest Market Segment** | Small-Business (89.5% of reviews) | Small-Business (93.1% of reviews) | | **Entry Level Price** | No pricing available | Starting at $249.00 1 Location Per Month | --- ## Top Pros & Cons ### PatientNow Pros: - Ease of Use (3 reviews) - Scheduling (3 reviews) Cons: - Missing Features (2 reviews) - Poor Customer Support (2 reviews) ### Weave Pros: - Communication (148 reviews) - Patient Communication (136 reviews) Cons: - Messaging Issues (57 reviews) - Technical Issues (40 reviews) --- ## Ratings Comparison | Rating | PatientNow | Weave | |---|---|---| | **Meets Requirements** | 7.6 (11 reviews) | 9.1 (342 reviews) | | **Ease of Use** | 6.5 (13 reviews) | 9.4 (351 reviews) | | **Ease of Setup** | Not enough data | 9.1 (246 reviews) | | **Ease of Admin** | Not enough data | 9.4 (207 reviews) | | **Quality of Support** | 6.0 (12 reviews) | 8.9 (338 reviews) | | **Has the product been a good partner in doing business?** | Not enough data | 9.2 (207 reviews) | | **Product Direction (% positive)** | 4.2 (12 reviews) | 9.6 (341 reviews) | --- ## Pricing ### PatientNow #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Weave #### Entry-Level Pricing Plan: Weave Price: Starting at $249.00 1 Location Per Month Key Features: - VOIP Phones - Bulk Texting - Phone Tree [Learn more about Weave](https://www.g2.com/products/weave-weave/reviews) #### Free Trial No --- ## Features Comparison By Category ### Patient Relationship Management (PRM) | Product | Score | Reviews | |---|---|---| | **PatientNow** | N/A | N/A | | **Weave** | 8.9/10 | 122 | #### Information Flow | Feature | PatientNow | Weave | |---|---|---| | **Patient Case Management** | Not enough data | 8.9 (95 reviews) | | **Referrals Management** | Not enough data | 8.2 (83 reviews) | | **Records Management** | Not enough data | 8.4 (90 reviews) | #### Patient Experience | Feature | PatientNow | Weave | |---|---|---| | **Dashboards & Reporting** | Not enough data | 8.8 (96 reviews) | | **Team Management** | Not enough data | 9.1 (95 reviews) | | **Secure Communications** | Not enough data | 9.5 (106 reviews) | | **Patient Experience Management** | Not enough data | 9.4 (104 reviews) | ### HIPAA Compliant Messaging | Product | Score | Reviews | |---|---|---| | **PatientNow** | N/A | N/A | | **Weave** | 9.5/10 | 140 | #### Platform | Feature | PatientNow | Weave | |---|---|---| | **User Authorization - HIPAA Compliant Messaging** | Not enough data | 9.5 (128 reviews) | | **Compliant Texting - HIPAA Compliant Messaging** | Not enough data | 9.6 (130 reviews) | | **Compliant Emailing - HIPAA Compliant Messaging** | Not enough data | 9.2 (121 reviews) | | **Clinical Communication - HIPAA Compliance** | Not enough data | 9.4 (122 reviews) | | **HIPAA Compliance - HIPAA Compliant Messaging** | Not enough data | 9.7 (127 reviews) | | **Operating Systems - HIPAA Compliant Messaging** | Not enough data | 9.6 (124 reviews) | | **Message Lifespan - HIPAA Compliant Messaging** | Not enough data | 9.5 (118 reviews) | | **Workflow Enhancement - HIPAA Compliant Messaging** | Not enough data | 9.4 (118 reviews) | ### EHR | Product | Score | Reviews | |---|---|---| | **PatientNow** | N/A | N/A | | **Weave** | N/A | N/A | #### Clinical Workflow Management | Feature | PatientNow | Weave | |---|---|---| | **Multiple Medical Provider Access** | Not enough data | Not enough data | | **Ancillary Care Provider Access** | Not enough data | Not enough data | | **Meaningful Use Reporting** | Not enough data | Not enough data | | **Clinical Documentation** | Not enough data | Not enough data | #### Patient Health Information Management | Feature | PatientNow | Weave | |---|---|---| | **ePHI Storage** | Not enough data | Not enough data | | **Interoperability** | Not enough data | Not enough data | | **Patient Workflow Management** | Not enough data | Not enough data | #### Agentic AI - EHR | Feature | PatientNow | Weave | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | ### Patient Intake | Product | Score | Reviews | |---|---|---| | **PatientNow** | N/A | N/A | | **Weave** | 8.4/10 | 43 | #### Patient Convenience | Feature | PatientNow | Weave | |---|---|---| | **Tablets and Kiosks** | Not enough data | 7.7 (37 reviews) | | **Payment Collection** | Not enough data | 7.9 (38 reviews) | | **Form Workflow** | Not enough data | 8.9 (38 reviews) | | **Patient Check-in** | Not enough data | 8.6 (38 reviews) | | **Mobile Patient Intake** | Not enough data | 8.6 (37 reviews) | #### Administration | Feature | PatientNow | Weave | |---|---|---| | **Patient Data Transfer** | Not enough data | 8.8 (37 reviews) | | **HIPAA Compliance** | Not enough data | 9.4 (38 reviews) | | **Insurance Credentialing** | Not enough data | 7.6 (34 reviews) | | **ID Verification** | Not enough data | Feature Not Available | | **Appointment Scheduler Integration** | Not enough data | 7.8 (35 reviews) | | **E-Signature** | Not enough data | 8.7 (36 reviews) | ### Patient Engagement | Product | Score | Reviews | |---|---|---| | **PatientNow** | N/A | N/A | | **Weave** | 8.9/10 | 144 | #### Patient-Centered Functions | Feature | PatientNow | Weave | |---|---|---| | **Online Presence Management** | Not enough data | 8.4 (104 reviews) | | **Patient Feedback Management** | Not enough data | 8.9 (121 reviews) | | **Patient Portal** | Not enough data | Feature Not Available | | **Patient Communications** | Not enough data | 9.6 (134 reviews) | #### Operations | Feature | PatientNow | Weave | |---|---|---| | **Workflow Management** | Not enough data | 9.4 (121 reviews) | | **Interoperability** | Not enough data | 9.0 (115 reviews) | | **Digital Intake Forms** | Not enough data | 8.4 (103 reviews) | | **Engagement Measuring** | Not enough data | 9.0 (110 reviews) | | **Patient Satisfaction Management** | Not enough data | 9.2 (121 reviews) | | **EHR Integration** | Not enough data | 8.4 (104 reviews) | | **IPC Systems Integration** | Not enough data | Feature Not Available | #### Generative AI | Feature | PatientNow | Weave | |---|---|---| | **AI Text Summarization** | Not enough data | Feature Not Available | ### Medical Practice Management | Product | Score | Reviews | |---|---|---| | **PatientNow** | N/A | N/A | | **Weave** | N/A | N/A | #### Operations Management | Feature | PatientNow | Weave | |---|---|---| | **Administrative Processes** | Not enough data | Not enough data | | **Back Office Processes** | Not enough data | Not enough data | | **Workflow Coordination** | Not enough data | Not enough data | | **Practice Specialty Support** | Not enough data | Not enough data | #### Added Efficiencies | Feature | PatientNow | Weave | |---|---|---| | **Integration with EHRs** | Not enough data | Not enough data | | **Compliance** | Not enough data | Not enough data | | **Integration with Billing Software** | Not enough data | Not enough data | | **Patient Information Management** | Not enough data | Not enough data | ### Medical Spa | Product | Score | Reviews | |---|---|---| | **PatientNow** | N/A | N/A | | **Weave** | 9.5/10 | 15 | #### Business Management | Feature | PatientNow | Weave | |---|---|---| | **Inventory Management** | Not enough data | Feature Not Available | | **Merchant Services** | Not enough data | 9.2 (10 reviews) | | **Appointment Scheduling** | Not enough data | 8.8 (11 reviews) | | **Employee Management** | Not enough data | Feature Not Available | #### Marketing | Feature | PatientNow | Weave | |---|---|---| | **Client Communications** | Not enough data | 9.3 (12 reviews) | | **Loyalty Management** | Not enough data | Feature Not Available | | **CRM** | Not enough data | 8.9 (9 reviews) | #### Practice Management | Feature | PatientNow | Weave | |---|---|---| | **Patient Records** | Not enough data | 8.1 (9 reviews) | | **Photo Management** | Not enough data | 7.0 (10 reviews) | | **E-Prescribing and Lab Orders** | Not enough data | Feature Not Available | | **Patient Portal** | Not enough data | Feature Not Available | | **Insurance Billing** | Not enough data | 8.0 (9 reviews) | #### Platform Tools | Feature | PatientNow | Weave | |---|---|---| | **Reporting and Analytics** | Not enough data | 8.1 (9 reviews) | | **Healthtech Integrations** | Not enough data | 8.3 (10 reviews) | | **Mobile App** | Not enough data | 9.4 (11 reviews) | ### VoIP Providers | Product | Score | Reviews | |---|---|---| | **PatientNow** | N/A | N/A | | **Weave** | 7.5/10 | 9 | #### Platform Basics - VoIP Providers | Feature | PatientNow | Weave | |---|---|---| | **PBX systems, VoIP Softphone** | Not enough data | 8.9 (6 reviews) | | **Call Management** | Not enough data | 9.7 (6 reviews) | | **Network monitoring** | Not enough data | 8.6 (6 reviews) | | **Integrations** | Not enough data | 9.2 (6 reviews) | | **Virtual PBX** | Not enough data | 6.9 (6 reviews) | | **SIP trunking services** | Not enough data | 9.3 (5 reviews) | #### Basic Communication | Feature | PatientNow | Weave | |---|---|---| | **Phone Calls** | Not enough data | 9.6 (9 reviews) | | **Video Calls** | Not enough data | 4.8 (7 reviews) | | **Instant Messaging** | Not enough data | 10.0 (9 reviews) | | **Screen Sharing** | Not enough data | 4.8 (7 reviews) | | **Conference Calls** | Not enough data | 6.2 (7 reviews) | | **Desk-to-Desk Calls** | Not enough data | 8.3 (7 reviews) | #### Agentic AI - VoIP Providers | Feature | PatientNow | Weave | |---|---|---| | **Autonomous Task Execution** | Not enough data | 7.0 (5 reviews) | | **Cross-system Integration** | Not enough data | 7.7 (5 reviews) | | **Adaptive Learning** | Not enough data | 9.0 (5 reviews) | | **Proactive Assistance** | Not enough data | 8.0 (5 reviews) | #### Access | Feature | PatientNow | Weave | |---|---|---| | **Software Pairing** | Not enough data | 8.3 (7 reviews) | | **Browser Extension** | Not enough data | 6.7 (7 reviews) | | **Individual Download** | Not enough data | 9.2 (8 reviews) | #### Advanced Features | Feature | PatientNow | Weave | |---|---|---| | **Hold Music** | Not enough data | 9.8 (9 reviews) | | **Automated Attendants** | Not enough data | 9.2 (8 reviews) | | **VOiP Number** | Not enough data | 9.8 (7 reviews) | ### Veterinary Practice Management | Product | Score | Reviews | |---|---|---| | **PatientNow** | N/A | N/A | | **Weave** | N/A | N/A | #### Agentic AI - Veterinary Practice Management | Feature | PatientNow | Weave | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | ### AI Patient Engagement & Operations | Product | Score | Reviews | |---|---|---| | **PatientNow** | N/A | N/A | | **Weave** | N/A | N/A | #### Patient Communication & Engagement | Feature | PatientNow | Weave | |---|---|---| | **Personalized Patient Outreach** | Not enough data | Not enough data | | **Intelligent Chatbots & Virtual Assistants** | Not enough data | Not enough data | | **Two-Way Patient Messaging** | Not enough data | Not enough data | | **AI-Powered Appointment Reminders** | Not enough data | Not enough data | #### Scheduling & Access Optimization | Feature | PatientNow | Weave | |---|---|---| | **Self-Service Appointment Scheduling** | Not enough data | Not enough data | | **Digital Intake & Pre-Visit Forms** | Not enough data | Not enough data | | **AI-Based Scheduling Optimization** | Not enough data | Not enough data | | **Waitlist & Cancellation Management** | Not enough data | Not enough data | #### Care Coordination & Automation | Feature | PatientNow | Weave | |---|---|---| | **Risk Stratification & Patient Prioritization** | Not enough data | Not enough data | | **Automated Care Pathway Guidance** | Not enough data | Not enough data | | **Referral Management** | Not enough data | Not enough data | #### Operational Intelligence & Integration | Feature | PatientNow | Weave | |---|---|---| | **Predictive No-Show Analytics** | Not enough data | Not enough data | | **EHR & Practice Management Integration** | Not enough data | Not enough data | | **Operational Performance Dashboards** | Not enough data | Not enough data | --- ## Categories **Shared Categories (2):** [Patient Engagement Software](https://www.g2.com/categories/patient-engagement), [Medical Spa Software](https://www.g2.com/categories/medical-spa) **Unique to PatientNow (2):** [EHR Software](https://www.g2.com/categories/ehr), [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management) **Unique to Weave (9):** [Patient Intake Software](https://www.g2.com/categories/patient-intake), [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging), [Patient Relationship Management (PRM) Software](https://www.g2.com/categories/patient-relationship-management-prm), [Veterinary Practice Management Software](https://www.g2.com/categories/veterinary-practice-management), [Other Dental Software](https://www.g2.com/categories/other-dental), [Optometry Software](https://www.g2.com/categories/optometry), [Patient Scheduling Software](https://www.g2.com/categories/patient-scheduling), [VoIP Providers](https://www.g2.com/categories/voip-providers), [AI Patient Engagement & Operations Software](https://www.g2.com/categories/ai-patient-engagement-operations) --- ## Reviewer Demographics ### By Company Size | Segment | PatientNow | Weave | |---|---|---| | **Small-Business** | 89.5% | 93.1% | | **Mid-Market** | 5.3% | 6.6% | | **Enterprise** | 5.3% | 0.2% | ### By Industry #### PatientNow - **Medical Practice:** 31.6% - **Health, Wellness and Fitness:** 21.1% - **Hospital & Health Care:** 10.5% - **Cosmetics:** 10.5% - **Retail:** 5.3% - **Research:** 5.3% - **Plastics:** 5.3% - **Medical Devices:** 5.3% - **Marketing and Advertising:** 5.3% #### Weave - **Medical Practice:** 34.7% - **Hospital & Health Care:** 25.6% - **Health, Wellness and Fitness:** 20.7% - **Veterinary:** 8.1% - **Accounting:** 1.2% - **Alternative Medicine:** 1.2% - **Consumer Services:** 1.0% - **Medical Devices:** 0.7% - **Retail:** 0.5% - **Computer Software:** 0.5% - **Other:** 5.7% --- ## Alternatives ### Alternatives to PatientNow - [Epic](https://www.g2.com/products/epic/reviews) — 4.2/5 stars (937 reviews) - [Vagaro](https://www.g2.com/products/vagaro/reviews) — 4.6/5 stars (393 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4063 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (330 reviews) - [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews) - [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (338 reviews) - [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) — 4.7/5 stars (304 reviews) - [Zenoti](https://www.g2.com/products/zenoti/reviews) — 4.5/5 stars (284 reviews) - [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (297 reviews) ### Alternatives to Weave - [Solutionreach](https://www.g2.com/products/solutionreach/reviews) — 4.3/5 stars (169 reviews) - [RevenueWell](https://www.g2.com/products/revenuewell/reviews) — 4.7/5 stars (136 reviews) - [Demandforce](https://www.g2.com/products/demandforce/reviews) — 3.4/5 stars (29 reviews) - [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (338 reviews) - [NexHealth](https://www.g2.com/products/nexhealth/reviews) — 4.8/5 stars (107 reviews) - [Podium](https://www.g2.com/products/podium/reviews) — 4.6/5 stars (2096 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4063 reviews) - [Covetrus Pulse](https://www.g2.com/products/covetrus-pulse/reviews) — 4.0/5 stars (397 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews) - [Paubox](https://www.g2.com/products/paubox/reviews) — 4.9/5 stars (566 reviews) --- ## Top Discussions ### PatientNow No discussions available for this product. ### Weave - Title: [Is weave Hipaa compliant?](https://www.g2.com/discussions/is-weave-hipaa-compliant) — 2 comments > **Top comment:** "Yes" - Title: [How much is weave dental?](https://www.g2.com/discussions/how-much-is-weave-dental) — 2 comments > **Top comment:** "N/A" - Title: [What does the company weave do?](https://www.g2.com/discussions/weave-what-does-the-company-weave-do) — 2 comments > **Top comment:** "They are messaging resource for our dental office. We can easily correspond with our patients as well as send them links to digital forms. Patients can..." - Title: [What is weave dental?](https://www.g2.com/discussions/what-is-weave-dental) — 2 comments > **Top comment:** "The app can be used at dental offices. " - Title: [Is there campaigns for emailing promos, post op, education etc.. coming?](https://www.g2.com/discussions/is-there-campaigns-for-emailing-promos-post-op-education-etc-coming) — 1 comment, 1 upvote > **Top comment:** "Hi Jana! Thank you for asking this question. My name is Jasmine and I'm a Research Analyst at G2. One of my main areas of focus is health care, and I strive..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/patientnow-vs-weave-weave)