# Agentforce Health (formerly Salesforce Health Cloud) vs PatientNow Comparison

| | Agentforce Health (formerly Salesforce Health Cloud) | PatientNow | 
|---|---|---|
| **Star Rating** | 3.9 out of 5 | 3.0 out of 5 | 
| **Total Reviews** | 36 | 20 | 
| **Largest Market Segment** | Enterprise (45.5% of reviews) | Small-Business (89.5% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Agentforce Health (formerly Salesforce Health Cloud)

Pros:
- Ease of Use (1 reviews)
- Features (1 reviews)

Cons:
- Complex Interface (1 reviews)
- Slow Loading (1 reviews)

### PatientNow

Pros:
- Ease of Use (3 reviews)
- Scheduling (3 reviews)

Cons:
- Missing Features (2 reviews)
- Poor Customer Support (2 reviews)

---
## Ratings Comparison
| Rating | Agentforce Health (formerly Salesforce Health Cloud) | PatientNow | 
|---|---|---|
  | **Meets Requirements** | 7.9 (21 reviews) | 7.6 (11 reviews) | 
  | **Ease of Use** | 7.8 (23 reviews) | 6.5 (13 reviews) | 
  | **Ease of Setup** | 6.9 (8 reviews) | Not enough data | 
  | **Ease of Admin** | 7.5 (8 reviews) | Not enough data | 
  | **Quality of Support** | 7.9 (21 reviews) | 6.0 (12 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (9 reviews) | Not enough data | 
  | **Product Direction (% positive)** | 8.0 (23 reviews) | 4.2 (12 reviews) | 

---
## Pricing

### Agentforce Health (formerly Salesforce Health Cloud)

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### PatientNow

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Interactive Patient Care Systems (IPC)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Health (formerly Salesforce Health Cloud)** | N/A | N/A |
| **PatientNow** | N/A | N/A |

#### Interoperability

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | PatientNow | 
|---|---|---|
| **Device Interfacing** | Not enough data | Not enough data | 
| **Care Communication** | Not enough data | Not enough data | 
| **EHR Integration** | Not enough data | Not enough data | 

#### Patient Management

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | PatientNow | 
|---|---|---|
| **Patient Portal** | Not enough data | Not enough data | 
| **Assessment** | Not enough data | Not enough data | 
| **Telehealth** | Not enough data | Not enough data | 
| **Educational Content** | Not enough data | Not enough data | 

### Patient Relationship Management (PRM)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Health (formerly Salesforce Health Cloud)** | 9.2/10 | 7 |
| **PatientNow** | N/A | N/A |

#### Information Flow

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | PatientNow | 
|---|---|---|
| **Patient Case Management** | 9.2 (6 reviews) | Not enough data | 
| **Referrals Management** | 9.0 (5 reviews) | Not enough data | 
| **Records Management** | 9.7 (6 reviews) | Not enough data | 

#### Patient Experience

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | PatientNow | 
|---|---|---|
| **Dashboards & Reporting** | 9.0 (5 reviews) | Not enough data | 
| **Team Management** | 9.0 (5 reviews) | Not enough data | 
| **Secure Communications** | 9.0 (5 reviews) | Not enough data | 
| **Patient Experience Management** | 9.7 (5 reviews) | Not enough data | 

### EHR

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Health (formerly Salesforce Health Cloud)** | N/A | N/A |
| **PatientNow** | N/A | N/A |

#### Clinical Workflow Management

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | PatientNow | 
|---|---|---|
| **Multiple Medical Provider Access** | Not enough data | Not enough data | 
| **Ancillary Care Provider Access** | Not enough data | Not enough data | 
| **Meaningful Use Reporting** | Not enough data | Not enough data | 
| **Clinical Documentation** | Not enough data | Not enough data | 

#### Patient Health Information Management

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | PatientNow | 
|---|---|---|
| **ePHI Storage** | Not enough data | Not enough data | 
| **Interoperability** | Not enough data | Not enough data | 
| **Patient Workflow Management** | Not enough data | Not enough data | 

#### Agentic AI - EHR

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | PatientNow | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Patient Engagement

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Health (formerly Salesforce Health Cloud)** | N/A | N/A |
| **PatientNow** | N/A | N/A |

#### Patient-Centered Functions

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | PatientNow | 
|---|---|---|
| **Online Presence Management** | Not enough data | Not enough data | 
| **Patient Feedback Management** | Not enough data | Not enough data | 
| **Patient Portal** | Not enough data | Not enough data | 
| **Patient Communications** | Not enough data | Not enough data | 
| **Integration with Wearables** | Not enough data | Feature Not Available | 

#### Operations

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | PatientNow | 
|---|---|---|
| **Workflow Management** | Not enough data | Not enough data | 
| **Interoperability** | Not enough data | Not enough data | 
| **Digital Intake Forms** | Not enough data | Not enough data | 
| **Engagement Measuring** | Not enough data | Not enough data | 
| **Patient Satisfaction Management** | Not enough data | Not enough data | 
| **EHR Integration** | Not enough data | Not enough data | 
| **IPC Systems Integration** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | PatientNow | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Medical Practice Management

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Health (formerly Salesforce Health Cloud)** | N/A | N/A |
| **PatientNow** | N/A | N/A |

#### Operations Management

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | PatientNow | 
|---|---|---|
| **Administrative Processes** | Not enough data | Not enough data | 
| **Back Office Processes** | Not enough data | Not enough data | 
| **Workflow Coordination** | Not enough data | Not enough data | 
| **Practice Specialty Support** | Not enough data | Not enough data | 

#### Added Efficiencies

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | PatientNow | 
|---|---|---|
| **Integration with EHRs** | Not enough data | Not enough data | 
| **Compliance** | Not enough data | Not enough data | 
| **Integration with Billing Software** | Not enough data | Not enough data | 
| **Patient Information Management** | Not enough data | Not enough data | 

### Medical Spa

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Health (formerly Salesforce Health Cloud)** | N/A | N/A |
| **PatientNow** | N/A | N/A |

#### Business Management

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | PatientNow | 
|---|---|---|
| **Inventory Management** | Not enough data | Not enough data | 
| **Merchant Services** | Not enough data | Not enough data | 
| **Appointment Scheduling** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 

#### Marketing

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | PatientNow | 
|---|---|---|
| **Client Communications** | Not enough data | Not enough data | 
| **Loyalty Management** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 

#### Practice Management

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | PatientNow | 
|---|---|---|
| **Patient Records** | Not enough data | Not enough data | 
| **Photo Management** | Not enough data | Not enough data | 
| **E-Prescribing and Lab Orders** | Not enough data | Not enough data | 
| **Patient Portal** | Not enough data | Not enough data | 
| **Insurance Billing** | Not enough data | Not enough data | 

#### Platform Tools

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | PatientNow | 
|---|---|---|
| **Reporting and Analytics** | Not enough data | Not enough data | 
| **Healthtech Integrations** | Not enough data | Not enough data | 
| **Mobile App** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Patient Engagement Software](https://www.g2.com/categories/patient-engagement)

**Unique to Agentforce Health (formerly Salesforce Health Cloud) (2):** [Patient Relationship Management (PRM) Software](https://www.g2.com/categories/patient-relationship-management-prm), [Interactive Patient Care Systems (IPC)](https://www.g2.com/categories/interactive-patient-care-systems-ipc)

**Unique to PatientNow (3):** [EHR Software](https://www.g2.com/categories/ehr), [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management), [Medical Spa Software](https://www.g2.com/categories/medical-spa)


---
## Reviewer Demographics

### By Company Size

| Segment | Agentforce Health (formerly Salesforce Health Cloud) | PatientNow | 
|---|---|---|
| **Small-Business** | 21.2% | 89.5% | 
| **Mid-Market** | 33.3% | 5.3% | 
| **Enterprise** | 45.5% | 5.3% | 

### By Industry

#### Agentforce Health (formerly Salesforce Health Cloud)

- **Hospital & Health Care:** 63.6%
- **Information Technology and Services:** 9.1%
- **Health, Wellness and Fitness:** 9.1%
- **Computer Software:** 9.1%
- **Marketing and Advertising:** 3.0%
- **Facilities Services:** 3.0%
- **Electrical/Electronic Manufacturing:** 3.0%

#### PatientNow

- **Medical Practice:** 31.6%
- **Health, Wellness and Fitness:** 21.1%
- **Hospital & Health Care:** 10.5%
- **Cosmetics:** 10.5%
- **Retail:** 5.3%
- **Research:** 5.3%
- **Plastics:** 5.3%
- **Medical Devices:** 5.3%
- **Marketing and Advertising:** 5.3%

---
## Alternatives

### Alternatives to Agentforce Health (formerly Salesforce Health Cloud)

- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [MyChart](https://www.g2.com/products/mychart/reviews) — 4.4/5 stars (39 reviews)
- [Phreesia](https://www.g2.com/products/phreesia/reviews) — 3.9/5 stars (45 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4065 reviews)
- [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (338 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews)
- [ModMed](https://www.g2.com/products/modmed/reviews) — 4.6/5 stars (352 reviews)
- [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews)
- [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) — 4.7/5 stars (304 reviews)
- [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (297 reviews)

### Alternatives to PatientNow

- [Epic](https://www.g2.com/products/epic/reviews) — 4.2/5 stars (937 reviews)
- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [Vagaro](https://www.g2.com/products/vagaro/reviews) — 4.6/5 stars (393 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4065 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews)
- [ModMed](https://www.g2.com/products/modmed/reviews) — 4.6/5 stars (352 reviews)
- [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews)
- [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (338 reviews)
- [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) — 4.7/5 stars (304 reviews)
- [Zenoti](https://www.g2.com/products/zenoti/reviews) — 4.5/5 stars (284 reviews)

---
## Top Discussions

### Agentforce Health (formerly Salesforce Health Cloud)

No discussions available for this product.

### PatientNow

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/agentforce-health-formerly-salesforce-health-cloud-vs-patientnow)