G2 reviewers report that Reputation excels in review monitoring, with users appreciating its ability to centralize ratings and feedback from various platforms like Facebook and Google. This feature helps businesses maintain their reputation effectively by providing timely alerts for new customer reviews.
Users say that Partoo stands out for its ease of use and implementation. Many find the platform intuitive, with straightforward instructions that help improve their online reputation, particularly for managing multiple accounts on Google My Business and Apple Maps.
Reviewers mention that while Reputation has a robust set of features for tracking customer feedback, some users feel it could improve in overall user satisfaction, as indicated by its G2 Score compared to Partoo's. This suggests that users may find Partoo's interface more user-friendly.
According to verified reviews, Partoo's customer support is frequently highlighted as a strong point, with users noting that support is readily available to resolve issues quickly. In contrast, while Reputation also offers support, some users have expressed a desire for more responsive service.
G2 reviewers report that Reputation provides comprehensive analytics and reporting features, which users find valuable for understanding trends in customer feedback. However, some users feel that Partoo's insights are more actionable and easier to interpret, enhancing their day-to-day usability.
Users say that both platforms cater well to the mid-market segment, but Partoo's recent feedback indicates a growing user base that appreciates its all-in-one platform capabilities, suggesting it may be better suited for businesses looking for a streamlined solution.
Pricing
Entry-Level Pricing
Partoo
No pricing available
Reputation
No pricing available
Free Trial
Partoo
No trial information available
Reputation
No trial information available
Ratings
Meets Requirements
9.5
31
9.1
1,944
Ease of Use
9.7
32
9.0
1,985
Ease of Setup
9.3
29
8.7
1,103
Ease of Admin
9.4
26
8.9
876
Quality of Support
9.5
31
8.9
1,734
Has the product been a good partner in doing business?
Honestly, the customer experience is just okay. The platform is pretty good for the most part, with the exception of a few bugs. Sales and Implementation...Read more
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