G2 reviewers report that Splashtop Remote Access excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Parsec. Users appreciate its reliability, with one noting, "This is a reliable product, and I really appreciate being able to have three screens open at once."
Users say that Splashtop Remote Access offers a seamless experience for connecting to multiple monitors, making it feel like they are working in their office environment. One user highlighted, "I can easily connect and work as if I am at the other location," showcasing its effectiveness for remote work.
Reviewers mention that while Parsec provides excellent configuration options for tuning speed and quality, it falls short in overall user satisfaction and support metrics compared to Splashtop. Users noted, "Video latency and input lag as well as controller support are better than most other solutions," but the overall experience still lags behind.
According to verified reviews, Splashtop Remote Access is praised for its ease of setup and administration, with users finding the onboarding process intuitive. This contrasts with Parsec, where some users reported challenges in setup, stating that it could be "extremely easy to implement under most common circumstances," but not universally.
G2 reviewers highlight that Splashtop Remote Access has a strong presence in the small business market, with 84.2% of reviews coming from this segment. This suggests that it is well-tailored to the needs of smaller teams, while Parsec's focus on mid-market users may not resonate as well with smaller organizations.
Users express that Splashtop Remote Access provides a high-quality support experience, with a score that reflects its commitment to customer service. In contrast, Parsec's support quality, while still good, does not match the level of satisfaction reported by Splashtop users, indicating a potential area for improvement.
Pricing
Entry-Level Pricing
Parsec
Parsec for Enterprise
Contact Us
1 seats Per Year
Deploy Parsec across large organizations and make it part of your existing systems
Everything included in Parsec for Teams, plus:
High performance relay for added performance and security
How do I print from my clients computer to my printer
3 Comments
JJ
https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/212725383-REMOTE-PRINTRead more
What is the network traffic like for the streamers?
2 Comments
RN
Minimal. I am connected all day and it barely up-ticks my bandwidth. They do some tricks with only transmitting the portions of the screen that have...Read more
Connection
1 Comment
TD
If you open the Splashtop Streamer on your laptop (from the icon tray in the lower right of your screen), select Security on the left side of the Streamer...Read more
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.