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At a Glance
Market Segments
Mid-Market (50.0% of reviews)
Small-Business (65.9% of reviews)
Entry-Level Pricing
Contact Us 1 seats Per Year
No pricing available
Parsec
Star Rating
(24)4.7 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 seats Per Year
Browse all 2 pricing plansScreenConnect
Star Rating
(488)4.7 out of 5
Market Segments
Small-Business (65.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about ScreenConnectSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ConnectWise ScreenConnect excels in its "Quality of Support," with a score of 8.8, while Parsec shines in "Ease of Use" with a score of 9.5. Reviewers mention that ScreenConnect's support team is responsive and helpful, making it a reliable choice for businesses needing assistance.
- Reviewers say that ConnectWise ScreenConnect offers robust "Unattended Remote Access" features, scoring 9.2, which is slightly lower than Parsec's impressive 9.8. Users on G2 highlight that Parsec's unattended access is seamless and efficient, allowing for quick connections without user intervention.
- Users say that ConnectWise ScreenConnect's "Session Recording" feature is well-received, scoring 8.8, while Parsec's session transfer capabilities are rated lower at 7.5. Reviewers mention that the ability to record sessions in ScreenConnect is crucial for training and compliance purposes.
- G2 users report that ConnectWise ScreenConnect's "Multi-Monitor Support" is rated at 8.9, which is beneficial for users managing multiple screens. In contrast, Parsec's performance in this area is less emphasized, indicating that ScreenConnect may be the better option for users needing extensive multi-monitor setups.
- Reviewers mention that ConnectWise ScreenConnect's "Administration" features, particularly "User, Role, and Access Management," score 9.4, making it easier for businesses to manage permissions effectively. Parsec, while functional, scores lower in this area, indicating a potential gap in administrative capabilities.
- Users report that ConnectWise ScreenConnect's "Remote Reboot" feature is highly rated at 9.5, which is essential for IT support teams. Parsec, while strong in remote device control, does not emphasize reboot capabilities as much, suggesting that ScreenConnect may be more suited for environments requiring frequent remote management.
Pricing
Entry-Level Pricing
Parsec
Parsec for Enterprise
Contact Us
1 seats Per Year
Deploy Parsec across large organizations and make it part of your existing systems
- Everything included in Parsec for Teams, plus:
- High performance relay for added performance and security
- Full audit logs
ScreenConnect
No pricing availableFree Trial
Parsec
Free Trial is available
ScreenConnect
Free Trial is available
Ratings
Meets Requirements
8.9
20
9.3
402
Ease of Use
9.3
20
9.3
405
Ease of Setup
7.6
14
8.9
330
Ease of Admin
7.8
13
8.9
327
Quality of Support
8.9
17
8.8
345
Has the product been a good partner in doing business?
8.7
13
9.1
312
Product Direction (% positive)
8.8
19
8.7
398
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
8.6
15
Not enough data
Feature Not Available
Not enough data
9.7
19
Not enough data
8.8
16
Conferencing Options
Not enough data
7.9
14
Not enough data
6.7
13
Not enough data
Feature Not Available
Application Tools
Not enough data
8.1
13
Not enough data
8.6
16
Not enough data
Feature Not Available
Agentic AI - Screen Sharing
Not enough data
Not enough data
Collaboration Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Coordination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Type
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
9.6
44
Not enough data
9.2
43
Not enough data
9.0
40
Not enough data
9.3
46
Not enough data
9.1
45
Not enough data
8.9
46
Maintenance
Not enough data
9.3
46
Not enough data
8.8
35
Communication
Not enough data
8.9
43
Not enough data
7.6
29
Not enough data
Feature Not Available
Not enough data
8.2
37
Security
Not enough data
8.8
31
Not enough data
8.8
36
Device Support
Not enough data
8.0
40
Not enough data
8.8
40
Not enough data
8.8
40
Performance
Not enough data
8.3
38
Remote Support - Remote Video Support
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
9.3
5
Content - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Administration
8.4
15
8.9
95
7.6
13
8.7
87
7.5
10
8.4
89
Feature Not Available
8.7
78
7.4
13
8.9
81
9.2
15
9.3
106
Feature Not Available
Feature Not Available
Platform
8.4
15
9.0
97
Feature Not Available
7.8
81
8.7
13
7.9
82
Feature Not Available
9.5
107
Security
Feature Not Available
Feature Not Available
7.9
13
9.0
89
8.6
13
Feature Not Available
Categories
Categories
Shared Categories
Parsec and ScreenConnect are categorized as Remote Desktop
Unique Categories
Parsec has no unique categories
ScreenConnect is categorized as Screen Sharing, Remote Support, Video Conferencing, and Remote Video Support
Reviews
Reviewers' Company Size
Parsec
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ScreenConnect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Media Production
20.8%
Motion Pictures and Film
12.5%
Computer Games
12.5%
Information Technology and Services
8.3%
Higher Education
8.3%
Other
37.5%
Information Technology and Services
42.8%
Computer Software
6.0%
Computer & Network Security
5.8%
Computer Networking
3.9%
Hospital & Health Care
3.5%
Other
38.0%
Alternatives
Discussions
Parsec has no discussions with answers
I would like to switch my current ScreenConnect installation to ConnectWise's Automate. Can I?
1 Comment
RD
Yes you can, you need to speak with your account executive.Read more
What does ConnectWise control do?
1 Comment
BF
It performs remote helpdesk, remote support and most of the LogmeIn Rescue type work Read more
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