G2 reviewers report that Sendcloud excels in overall user satisfaction, reflected in its significantly higher G2 Score compared to Parcel Perform. Users appreciate the intuitive interface and the efficiency it brings to daily shipping tasks, with one reviewer noting that it allows for more time in their daily work.
Users say that Parcel Perform stands out for its exceptional customer support, with feedback highlighting the team's responsiveness and willingness to assist with tracking improvements. This level of support can be crucial for businesses that rely heavily on accurate tracking across multiple carriers.
Reviewers mention that Sendcloud's API provides a reliable connection for generating shipping labels on the fly, which is a game-changer for businesses needing quick and efficient shipping solutions. This feature is particularly beneficial for small businesses looking to streamline their operations.
According to verified reviews, Parcel Perform is praised for its ability to quickly pull tracking updates from various carriers, making it user-friendly for organizations that manage multiple shipping partners. This capability can enhance operational efficiency and improve customer satisfaction.
Users highlight that both platforms offer similar ease of setup, but Sendcloud's tools are described as excellent facilitators for daily operations, making routine tasks much more manageable. This can be a deciding factor for businesses that prioritize ease of use in their shipping processes.
G2 reviewers note that while Parcel Perform has a strong focus on quality support and tracking capabilities, Sendcloud's broader market presence and higher volume of recent reviews suggest a more robust and tested solution for small businesses, making it a safer choice for those in that segment.
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When will you integrate platforms such as DHL? that is the only thing missing for me at the moment.
1 Comment
Official Response from Sendcloud
Hi Ramona, thanks for your comment!
DHL is already available on Sendcloud, more info here: https://www.sendcloud.com/carriers/dhl/
All the best!Read more
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