G2 reviewers report that iCIMS excels in its reporting capabilities, with users appreciating its intuitive design that allows for easy access to user profile information. This flexibility has reportedly improved both the candidate and hiring manager experience.
Users say that Paradox stands out for its exceptional customer service, with many highlighting the responsiveness and support provided by the team. This level of service contributes to a smoother user experience, especially during implementation.
According to verified reviews, iCIMS has a larger user base, which may indicate a more established presence in the market. However, this also means that some users have reported challenges with customization to fit their specific workflows.
Reviewers mention that Paradox significantly saves time in the recruitment process, particularly with its virtual recruiter, Olivia. Users have noted that it automates communication with applicants, streamlining the hiring process and increasing interview rates.
G2 reviewers highlight that while iCIMS has strong overall ratings, it faces challenges in areas like ease of setup compared to Paradox, which is praised for its user-friendly onboarding process that helps new users get started quickly.
Users report that Paradox's features, such as interview scheduling and candidate identification, are highly rated, making it a strong choice for organizations looking to enhance their recruitment automation efforts.
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Olivia has many skills and each organization has unique challenges. We partner closely with every client to ensure they're only buying what they need and they're set up to see immediate value. Chat with Olivia at paradox.ai or request a custom quote above to learn more about pricing and packages that can work for you.
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