# PAR POS vs Upserve Comparison

| | PAR POS | Upserve | 
|---|---|---|
| **Star Rating** | 4.0 out of 5 | 4.1 out of 5 | 
| **Total Reviews** | 19 | 90 | 
| **Largest Market Segment** | Mid-Market (41.7% of reviews) | Small-Business (77.3% of reviews) | 
| **Entry Level Price** | No pricing available | $99 per month | 


---
## Ratings Comparison
| Rating | PAR POS | Upserve | 
|---|---|---|
  | **Meets Requirements** | 7.5 (12 reviews) | 8.2 (76 reviews) | 
  | **Ease of Use** | 8.3 (12 reviews) | 8.9 (76 reviews) | 
  | **Ease of Setup** | 8.1 (8 reviews) | 8.5 (54 reviews) | 
  | **Ease of Admin** | 8.1 (8 reviews) | 8.5 (54 reviews) | 
  | **Quality of Support** | 5.8 (10 reviews) | 7.6 (75 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.3 (8 reviews) | 8.1 (54 reviews) | 
  | **Product Direction (% positive)** | 7.9 (11 reviews) | 6.9 (76 reviews) | 

---
## Pricing

### PAR POS

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Upserve

#### Entry-Level Pricing

Plan: One Terminal

Price: $99 per month

Key Features:
- Menu Consultation and guided onboarding and installation
- Upserve Core Platform with Upserve Payments
- Guest Insights

[Browse all 4 editions](https://www.g2.com/products/upserve-2019-05-21/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Restaurant POS

| Product | Score | Reviews |
|---|---|---|
| **PAR POS** | 6.5/10 | 8 |
| **Upserve** | 8.6/10 | 30 |

#### Administration

| Feature | PAR POS | Upserve | 
|---|---|---|
| **Menu Building** | 7.4 (7 reviews) | 8.4 (26 reviews) | 
| **Inventory Management** | Not enough data | 7.5 (19 reviews) | 
| **Employee Scheduling** | Not enough data | 7.8 (9 reviews) | 
| **Accounting** | 6.3 (5 reviews) | 9.2 (19 reviews) | 
| **Reporting & Analytics** | 5.3 (6 reviews) | 9.6 (27 reviews) | 
| **Loyalty Management** | Not enough data | 8.1 (14 reviews) | 

#### Meal Service

| Feature | PAR POS | Upserve | 
|---|---|---|
| **Payment Gateway** | 6.0 (5 reviews) | 9.0 (27 reviews) | 
| **Table Management** | Not enough data | 8.8 (23 reviews) | 
| **Check Adjustment** | 6.7 (6 reviews) | 8.8 (26 reviews) | 
| **Kitchen Tickets** | 7.5 (6 reviews) | 8.9 (26 reviews) | 
| **Takeout & Delivery** | Not enough data | 8.3 (19 reviews) | 

### Restaurant Management

| Product | Score | Reviews |
|---|---|---|
| **PAR POS** | N/A | N/A |
| **Upserve** | 9.2/10 | 18 |

#### Platform Basics

| Feature | PAR POS | Upserve | 
|---|---|---|
| **Reporting** | Not enough data | 8.8 (11 reviews) | 
| **Interoperability** | Not enough data | 9.0 (7 reviews) | 

#### Back Office

| Feature | PAR POS | Upserve | 
|---|---|---|
| **Accounting** | Not enough data | 9.4 (11 reviews) | 
| **Employee Management** | Not enough data | 9.7 (11 reviews) | 
| **Analytics** | Not enough data | 9.2 (14 reviews) | 
| **Inventory Management** | Not enough data | 8.0 (9 reviews) | 

#### Front of Office

| Feature | PAR POS | Upserve | 
|---|---|---|
| **POS** | Not enough data | 9.6 (17 reviews) | 
| **Table Management** | Not enough data | 9.4 (13 reviews) | 
| **Kitchen Ticketing** | Not enough data | 9.2 (16 reviews) | 
| **Reservations** | Not enough data | Not enough data | 

#### Platform Data

| Feature | PAR POS | Upserve | 
|---|---|---|
| **Dashboard** | Not enough data | 9.6 (12 reviews) | 

#### Agentic AI - Restaurant Management

| Feature | PAR POS | Upserve | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Generative AI

| Feature | PAR POS | Upserve | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 
| **AI Text-to-Speech** | Not enough data | Not enough data | 

### Cloud Kitchen Management

| Product | Score | Reviews |
|---|---|---|
| **PAR POS** | N/A | N/A |
| **Upserve** | N/A | N/A |

#### Order Management

| Feature | PAR POS | Upserve | 
|---|---|---|
| **Multichannel Ordering** | Not enough data | Not enough data | 
| **Menu Management** | Not enough data | Not enough data | 
| **Order Tracking** | Not enough data | Not enough data | 
| **Order Prioritization** | Not enough data | Not enough data | 

#### Kitchen Logistics

| Feature | PAR POS | Upserve | 
|---|---|---|
| **Recipe Management** | Not enough data | Not enough data | 
| **Inventory Tracking** | Not enough data | Not enough data | 
| **KDS Syncing** | Not enough data | Not enough data | 

#### Platform

| Feature | PAR POS | Upserve | 
|---|---|---|
| **Sales Reporting & Analytics** | Not enough data | Not enough data | 
| **Mobile Application** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Loyalty Programs** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Restaurant POS Systems](https://www.g2.com/categories/restaurant-pos)

**Unique to PAR POS (1):** [Cloud Kitchen Management Software](https://www.g2.com/categories/cloud-kitchen-management)

**Unique to Upserve (1):** [Restaurant Management Software](https://www.g2.com/categories/restaurant-management)


---
## Reviewer Demographics

### By Company Size

| Segment | PAR POS | Upserve | 
|---|---|---|
| **Small-Business** | 16.7% | 77.3% | 
| **Mid-Market** | 41.7% | 17.0% | 
| **Enterprise** | 41.7% | 5.7% | 

### By Industry

#### PAR POS

- **Restaurants:** 33.3%
- **Food & Beverages:** 33.3%
- **Hospitality:** 16.7%
- **Hospital & Health Care:** 8.3%
- **Entertainment:** 8.3%

#### Upserve

- **Food & Beverages:** 37.5%
- **Restaurants:** 31.8%
- **Hospitality:** 12.5%
- **Retail:** 4.5%
- **Wine and Spirits:** 3.4%
- **Entertainment:** 2.3%
- **Music:** 1.1%
- **Mental Health Care:** 1.1%
- **Marketing and Advertising:** 1.1%
- **Investment Management:** 1.1%
- **Other:** 3.4%

---
## Alternatives

### Alternatives to PAR POS

- [Toast](https://www.g2.com/products/toast/reviews) — 4.2/5 stars (370 reviews)
- [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) — 3.9/5 stars (337 reviews)
- [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1208 reviews)
- [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) — 4.8/5 stars (1301 reviews)
- [Restroworks Cloud Kitchen Management](https://www.g2.com/products/restroworks-cloud-kitchen-management/reviews) — 4.8/5 stars (398 reviews)
- [Petpooja POSS](https://www.g2.com/products/petpooja-poss/reviews) — 4.7/5 stars (289 reviews)
- [Lightspeed Restaurant](https://www.g2.com/products/lightspeed-restaurant/reviews) — 4.3/5 stars (54 reviews)
- [Revel Systems](https://www.g2.com/products/revel-systems-revel-systems/reviews) — 4.1/5 stars (146 reviews)
- [SpotOn](https://www.g2.com/products/spoton/reviews) — 4.4/5 stars (239 reviews)
- [TouchBistro Restaurant POS](https://www.g2.com/products/touchbistro-restaurant-pos/reviews) — 4.1/5 stars (108 reviews)

### Alternatives to Upserve

- [Toast](https://www.g2.com/products/toast/reviews) — 4.2/5 stars (370 reviews)
- [TouchBistro Restaurant POS](https://www.g2.com/products/touchbistro-restaurant-pos/reviews) — 4.1/5 stars (108 reviews)
- [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) — 3.9/5 stars (337 reviews)
- [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1208 reviews)
- [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) — 4.8/5 stars (1301 reviews)
- [Restaurant365](https://www.g2.com/products/restaurant365/reviews) — 4.6/5 stars (318 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)
- [Owner.com](https://www.g2.com/products/owner-com/reviews) — 4.8/5 stars (408 reviews)
- [Lavu](https://www.g2.com/products/lavu/reviews) — 3.8/5 stars (104 reviews)
- [Lightspeed Restaurant](https://www.g2.com/products/lightspeed-restaurant/reviews) — 4.3/5 stars (54 reviews)

---
## Top Discussions

### PAR POS

- Title: [What are the benefits of a cloud-based solution?](https://www.g2.com/discussions/cloud-software) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Check out this blog post outlining the many benefits of a cloud-based solution -..."
- Title: [What kind of support does PAR Brink offer?](https://www.g2.com/discussions/support-b6dad5a0-1018-4a15-8054-b4a363a061fe) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "PAR will be with you every step of the way to support your team and your business as much, or as little, as you need. Our service. Your way. Customizable..."
- Title: [Does PAR Brink integrate with other tools?](https://www.g2.com/discussions/integrations-b1672cd8-8e27-4b8e-8a82-c9aef25eac36) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "PAR is proud to offer an extensive ecosystem of integration partners to complement our Brink POS solution. Our current list of integration partners cover..."
- Title: [Does PAR Brink offer any online/mobile ordering solutions?](https://www.g2.com/discussions/online-ordering) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes! The Brink POS Online & Mobile ordering module is built within the POS for truly seamless operation. It also means you only need to setup your menu once!..."
- Title: [Does PAR Brink offer any loyalty solutions?](https://www.g2.com/discussions/loyalty) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes! The Brink Loyalty Module is a powerful and flexible loyalty program built into your point of sale that is designed to engage your customers in a..."

### Upserve

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/par-pos-vs-upserve-2019-05-21)