# Paperform vs SurveySparrow Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Paperform excels in user experience, with many praising its intuitive design and seamless integrations. Users have highlighted how easy it is to set up forms, with one stating they had their first form ready in just 30 minutes.
- **Users say** that SurveySparrow offers a simple and engaging survey creation process, particularly noting its drag-and-drop interface. This feature is appreciated for saving time during survey setup, making it a strong contender for those who prioritize ease of use.
- **Reviewers mention** that Paperform stands out for its exceptional customer support, with many users expressing satisfaction with the assistance they receive. One user noted, "They have the BEST SUPPORT," which can be crucial for businesses needing reliable help.
- **According to verified reviews** , SurveySparrow's conversational interface significantly enhances respondent engagement, leading to higher completion rates. Users appreciate how this feature makes surveys feel more interactive compared to traditional formats.
- **G2 reviewers highlight** that Paperform has a strong focus on customization, with features like conditional logic and custom fields receiving high praise. Users enjoy the flexibility to create tailored forms that meet their specific needs, enhancing overall functionality.
- **Users report** that while SurveySparrow has a solid feature set, it sometimes falls short in areas like reporting and analytics compared to Paperform. Users have noted that Paperform's reporting capabilities provide more depth, which can be a deciding factor for data-driven organizations.



| | Paperform | SurveySparrow | 
|---|---|---|
| **Star Rating** | 4.8 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 82 | 2,063 | 
| **Largest Market Segment** | Small-Business (88.3% of reviews) | Small-Business (68.5% of reviews) | 
| **Entry Level Price** | Free | $19.00 | 

---
## Top Pros & Cons

### Paperform

Pros:
- Ease of Use (14 reviews)
- Customer Support (13 reviews)

Cons:
- Limited Customization (3 reviews)
- Expensive (2 reviews)

### SurveySparrow

Pros:
- Ease of Use (20 reviews)
- User Interface (15 reviews)

Cons:
- Poor Reporting (10 reviews)
- Difficult Reporting (9 reviews)

---
## Ratings Comparison
| Rating | Paperform | SurveySparrow | 
|---|---|---|
  | **Meets Requirements** | 9.3 (58 reviews) | 8.7 (1392 reviews) | 
  | **Ease of Use** | 9.3 (66 reviews) | 9.0 (1401 reviews) | 
  | **Ease of Setup** | 9.2 (52 reviews) | 9.0 (896 reviews) | 
  | **Ease of Admin** | 9.5 (34 reviews) | 8.8 (857 reviews) | 
  | **Quality of Support** | 9.5 (52 reviews) | 8.8 (1208 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.8 (33 reviews) | 8.9 (793 reviews) | 
  | **Product Direction (% positive)** | 9.4 (59 reviews) | 8.4 (1241 reviews) | 

---
## Pricing

### Paperform

#### Entry-Level Pricing

Plan: Free

Price: Free

Description: For individuals and small teams just getting started with Paperform.

Key Features:
- Unlimited Forms
- 30 Submissions a Month
- 1 User

[Browse all 5 editions](https://www.g2.com/products/paperform/pricing)

#### Free Trial

Yes

### SurveySparrow

#### Entry-Level Pricing

Plan: Basic

Price: $19.00

Description: Essential features for individuals to get started in one pack.

Key Features:
- 2,500 Responses
- Accept payments
- Display logic & Skip logic

[Browse all 8 editions](https://www.g2.com/products/surveysparrow/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Exit Interview Management

| Product | Score | Reviews |
|---|---|---|
| **Paperform** | N/A | N/A |
| **SurveySparrow** | 9.0/10 | 59 |

#### Basics

| Feature | Paperform | SurveySparrow | 
|---|---|---|
| **Interoperability** | Not enough data | 8.8 (38 reviews) | 
| **Performance** | Not enough data | 9.2 (49 reviews) | 
| **Mobility** | Not enough data | 9.1 (47 reviews) | 
| **Internationalization** | Not enough data | 8.7 (39 reviews) | 

#### Content

| Feature | Paperform | SurveySparrow | 
|---|---|---|
| **Content Management** | Not enough data | 8.9 (45 reviews) | 
| **Content Library** | Not enough data | 9.0 (44 reviews) | 
| **Content Creation** | Not enough data | 9.2 (48 reviews) | 

#### Data

| Feature | Paperform | SurveySparrow | 
|---|---|---|
| **Platform Search** | Not enough data | 9.0 (41 reviews) | 
| **Alerts and Notifications** | Not enough data | 9.1 (43 reviews) | 
| **Visualization** | Not enough data | 9.1 (48 reviews) | 

#### Agentic AI - Exit Interview Management

| Feature | Paperform | SurveySparrow | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Experience Management

| Product | Score | Reviews |
|---|---|---|
| **Paperform** | N/A | N/A |
| **SurveySparrow** | 8.4/10 | 56 |

#### Analytics

| Feature | Paperform | SurveySparrow | 
|---|---|---|
| **Net Promoter Score (NPS)** | Not enough data | 8.8 (44 reviews) | 
| **Customer Satisfaction (CSAT) Score** | Not enough data | 8.9 (39 reviews) | 
| **Customer Effort Score (CES)** | Not enough data | 8.9 (33 reviews) | 
| **Gamification** | Not enough data | Feature Not Available | 

#### Customization

| Feature | Paperform | SurveySparrow | 
|---|---|---|
| **Stakeholder Management** | Not enough data | 8.2 (31 reviews) | 
| **Multilanguage Support** | Not enough data | 8.1 (36 reviews) | 
| **Multiple Branding Support** | Not enough data | 8.2 (32 reviews) | 
| **Vertical-specific Solutions** | Not enough data | 8.5 (29 reviews) | 

#### Generative AI

| Feature | Paperform | SurveySparrow | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.8 (23 reviews) | 
| **AI Text Summarization** | Not enough data | 7.9 (21 reviews) | 

#### Agentic AI - Experience Management

| Feature | Paperform | SurveySparrow | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **Paperform** | N/A | N/A |
| **SurveySparrow** | 8.2/10 | 318 |

#### Feedback Management

| Feature | Paperform | SurveySparrow | 
|---|---|---|
| **Tagging** | Not enough data | 8.2 (172 reviews) | 
| **Segmentation** | Not enough data | 8.2 (210 reviews) | 
| **Custom Reports and Dashboards** | Not enough data | 8.3 (246 reviews) | 

#### Feedback Analysis

| Feature | Paperform | SurveySparrow | 
|---|---|---|
| **Thematic Analysis** | Not enough data | 8.0 (60 reviews) | 
| **Sentiment Analysis** | Not enough data | 8.2 (185 reviews) | 
| **NPS/CSAT Scoring** | Not enough data | 8.4 (178 reviews) | 

#### Feedback Sources

| Feature | Paperform | SurveySparrow | 
|---|---|---|
| **Online Reviews** | Not enough data | 8.5 (196 reviews) | 
| **Surveys** | Not enough data | 9.1 (292 reviews) | 
| **Social Media** | Not enough data | 8.0 (47 reviews) | 
| **Customer Service Channels** | Not enough data | 8.4 (182 reviews) | 

#### Generative AI

| Feature | Paperform | SurveySparrow | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.4 (50 reviews) | 
| **AI Text Summarization** | Not enough data | 7.6 (45 reviews) | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Paperform** | 8.7/10 | 20 |
| **SurveySparrow** | 8.5/10 | 665 |

#### Survey Management

| Feature | Paperform | SurveySparrow | 
|---|---|---|
| **Survey Builder** | 9.2 (19 reviews) | 8.9 (618 reviews) | 
| **Question Types** | 9.4 (19 reviews) | 8.8 (618 reviews) | 
| **Templates** | 8.6 (18 reviews) | 8.5 (563 reviews) | 
| **Survey Distribution** | 8.2 (17 reviews) | 8.7 (569 reviews) | 

#### Survey Customization

| Feature | Paperform | SurveySparrow | 
|---|---|---|
| **Branching/Skip Logic** | 9.5 (18 reviews) | 8.6 (526 reviews) | 
| **Branding** | 9.0 (18 reviews) | 8.4 (519 reviews) | 
| **Multimedia Support** | 8.8 (19 reviews) | 8.4 (407 reviews) | 
| **Multilingual Surveys** | 8.0 (16 reviews) | 8.2 (344 reviews) | 

#### Survey Insights

| Feature | Paperform | SurveySparrow | 
|---|---|---|
| **Reporting & Analytics** | 8.7 (19 reviews) | 8.4 (553 reviews) | 
| **BI Tools Integration** | 7.9 (15 reviews) | 8.2 (318 reviews) | 
| **Data Exporting** | 9.1 (17 reviews) | 8.6 (478 reviews) | 
| **Permissions** | 8.6 (18 reviews) | 8.5 (403 reviews) | 

#### Agentic AI - Survey

| Feature | Paperform | SurveySparrow | 
|---|---|---|
| **Adaptive Learning** | 8.3 (10 reviews) | 8.6 (6 reviews) | 
| **Proactive Assistance** | 8.5 (10 reviews) | 7.8 (6 reviews) | 
| **Decision Making** | 8.3 (10 reviews) | 8.3 (6 reviews) | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Paperform** | 9.4/10 | 35 |
| **SurveySparrow** | 8.4/10 | 201 |

#### Customization

| Feature | Paperform | SurveySparrow | 
|---|---|---|
| **Custom Fields** | 9.3 (27 reviews) | 8.5 (151 reviews) | 
| **Conditional Logic** | 9.7 (30 reviews) | 8.6 (155 reviews) | 
| **Multi-page Forms** | 9.5 (28 reviews) | 8.7 (160 reviews) | 
| **Design** | 9.2 (31 reviews) | 8.8 (179 reviews) | 

#### Additional Functionality

| Feature | Paperform | SurveySparrow | 
|---|---|---|
| **Embedded Forms** | 9.3 (28 reviews) | 8.5 (133 reviews) | 
| **Offline Capability** | Feature Not Available | 8.0 (89 reviews) | 
| **Notifications** | 9.7 (23 reviews) | 8.4 (120 reviews) | 
| **Payments** | 9.3 (27 reviews) | 7.7 (87 reviews) | 
| **Mobile Forms** | 9.2 (24 reviews) | 8.3 (135 reviews) | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **Paperform** | N/A | N/A |
| **SurveySparrow** | N/A | N/A |

#### Generative AI

| Feature | Paperform | SurveySparrow | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Online Reputation Management

| Product | Score | Reviews |
|---|---|---|
| **Paperform** | N/A | N/A |
| **SurveySparrow** | N/A | N/A |

#### Consumer Intelligence

| Feature | Paperform | SurveySparrow | 
|---|---|---|
| **Customer Feedback** | Not enough data | Not enough data | 
| **Competitive Intelligence** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Reporting

| Feature | Paperform | SurveySparrow | 
|---|---|---|
| **Revenue Reporting** | Not enough data | Not enough data | 
| **Corporate Reporting** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 

#### Media Monitoring

| Feature | Paperform | SurveySparrow | 
|---|---|---|
| **Social Networks Monitoring** | Not enough data | Not enough data | 
| **Social Media Management** | Not enough data | Not enough data | 
| **Digital Media Monitoring** | Not enough data | Not enough data | 

#### In-House Management

| Feature | Paperform | SurveySparrow | 
|---|---|---|
| **Employee Performance** | Not enough data | Not enough data | 
| **Team Workflow** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Paperform | SurveySparrow | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 

#### Agentic AI - Online Reputation Management

| Feature | Paperform | SurveySparrow | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Employee Engagement

| Product | Score | Reviews |
|---|---|---|
| **Paperform** | N/A | N/A |
| **SurveySparrow** | 8.6/10 | 517 |

#### Platform Basics

| Feature | Paperform | SurveySparrow | 
|---|---|---|
| **Performance Benchmarking** | Not enough data | 8.7 (169 reviews) | 
| **Reporting & Dashboards** | Not enough data | 8.7 (217 reviews) | 
| **Interoperability** | Not enough data | 8.5 (137 reviews) | 

#### Platform Content

| Feature | Paperform | SurveySparrow | 
|---|---|---|
| **Employee Pulse Surveys** | Not enough data | 8.9 (185 reviews) | 
| **Survey Customization** | Not enough data | 8.9 (234 reviews) | 
| **Goal and Challenge Creation** | Not enough data | Feature Not Available | 
| **Science-based templates** | Not enough data | 8.3 (136 reviews) | 

#### Platform Additional Functionality

| Feature | Paperform | SurveySparrow | 
|---|---|---|
| **Employee Segmenting** | Not enough data | 8.6 (151 reviews) | 
| **Goal and Challenge Creation** | Not enough data | Feature Not Available | 
| **Peer Recognition** | Not enough data | 8.8 (147 reviews) | 
| **Social Feedback Portal** | Not enough data | 8.6 (152 reviews) | 

#### Platform

| Feature | Paperform | SurveySparrow | 
|---|---|---|
| **Customization ** | Not enough data | 8.5 (345 reviews) | 
| **Integration APIs** | Not enough data | 8.4 (217 reviews) | 
| **Internationalization** | Not enough data | 8.4 (223 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.5 (309 reviews) | 
| **Performance** | Not enough data | 8.9 (336 reviews) | 
| **Mobility** | Not enough data | 8.7 (291 reviews) | 
| **Reporting** | Not enough data | 8.4 (316 reviews) | 
| **Dashboards** | Not enough data | 8.5 (333 reviews) | 

---
## Categories
**Shared Categories (2):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Survey Software](https://www.g2.com/categories/survey)


**Unique to SurveySparrow (5):** [Experience Management Software](https://www.g2.com/categories/experience-management), [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics), [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management), [Employee Engagement Software](https://www.g2.com/categories/employee-engagement), [Exit Interview Management Software](https://www.g2.com/categories/exit-interview-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Paperform | SurveySparrow | 
|---|---|---|
| **Small-Business** | 88.3% | 68.5% | 
| **Mid-Market** | 6.5% | 24.7% | 
| **Enterprise** | 5.2% | 6.8% | 

### By Industry

#### Paperform

- **Marketing and Advertising:** 12.2%
- **Consulting:** 6.8%
- **Computer Software:** 6.8%
- **Non-Profit Organization Management:** 6.8%
- **Retail:** 4.1%
- **Professional Training & Coaching:** 4.1%
- **Health, Wellness and Fitness:** 4.1%
- **Education Management:** 4.1%
- **Financial Services:** 2.7%
- **Food & Beverages:** 2.7%
- **Other:** 45.9%

#### SurveySparrow

- **Information Technology and Services:** 8.9%
- **Marketing and Advertising:** 7.9%
- **Computer Software:** 7.8%
- **Education Management:** 4.7%
- **Financial Services:** 3.4%
- **Higher Education:** 3.3%
- **Health, Wellness and Fitness:** 3.2%
- **Non-Profit Organization Management:** 3.1%
- **Management Consulting:** 2.9%
- **Market Research:** 2.4%
- **Other:** 52.5%

---
## Alternatives

### Alternatives to Paperform

- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1002 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5185 reviews)
- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23551 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (470 reviews)
- [Tally](https://www.g2.com/products/tally-forms-tally/reviews) — 4.9/5 stars (131 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (471 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [Outgrow](https://www.g2.com/products/outgrow/reviews) — 4.7/5 stars (330 reviews)
- [WPForms](https://www.g2.com/products/wpforms/reviews) — 4.7/5 stars (970 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (951 reviews)

### Alternatives to SurveySparrow

- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23551 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5185 reviews)
- [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) — 4.4/5 stars (3016 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1002 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (951 reviews)
- [QuestionPro](https://www.g2.com/products/questionpro/reviews) — 4.5/5 stars (1141 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (471 reviews)
- [Culture Amp](https://www.g2.com/products/culture-amp/reviews) — 4.5/5 stars (1575 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (470 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4065 reviews)

---
## Top Discussions

### Paperform

No discussions available for this product.

### SurveySparrow

- Title: [What is SurveySparrow used for?](https://www.g2.com/discussions/what-is-surveysparrow-used-for) — 2 comments
  > **Top comment:** "SurveySparrow helps you measure employee motivation by using surveys specially made for them. You can measure how engaged they are, their job satisfaction..."
- Title: [Survey sparrow is legitimate.](https://www.g2.com/discussions/survey-sparrow-is-legitimate) — 2 comments, 1 upvote
  > **Top comment:** "ok"
- Title: [Please increase the trail period if needed. not for all but who requests it.](https://www.g2.com/discussions/please-increase-the-trail-period-if-needed-not-for-all-but-who-requests-it) — 2 comments, 1 upvote
  > **Top comment:** "A perfect choice for business development. Thank you."
- Title: [My email is no longer on the system, what can be the course of it?](https://www.g2.com/discussions/my-email-is-no-longer-on-the-system-what-can-be-the-course-of-it) — 2 comments, 1 upvote
  > **Top comment:** "I have the same problem."
- Title: [What's the best thing about using survey sparrow?](https://www.g2.com/discussions/what-s-the-best-thing-about-using-survey-sparrow) — 2 comments
  > **Top comment:** "easy to use, get variety of formats and can change accordingly.
better then other online survey"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/paperform-vs-surveysparrow)