# Paperform vs forms.app Comparison --- ## AI Generated Summary - **G2 reviewers report** that Paperform excels in user experience, with many praising its intuitive interface and seamless integration capabilities. One user highlighted, "I love how easy Paperform is to use and how well it integrates with other apps and programs." - **Users say** that Paperform's setup process is notably quick and straightforward, with one reviewer mentioning they had their first form ready in just 30 minutes. This ease of implementation is a significant advantage for those looking to get started without a steep learning curve. - **Reviewers mention** that Paperform offers exceptional customer support, with a user stating, "They have the BEST SUPPORT." This high-quality support contributes to a more positive overall experience, especially for users who may encounter challenges. - **According to verified reviews** , forms.app is appreciated for its free form generation capabilities, allowing users to create unlimited forms without cost. One user noted, "I appreciate the availability of the templates included in the app," which can be a strong selling point for budget-conscious users. - **G2 reviewers highlight** that while forms.app provides a solid user experience, it falls slightly behind Paperform in terms of advanced features like conditional logic and multi-page forms. Users have noted that Paperform's capabilities in these areas are more robust, enhancing the overall functionality of their forms. - **Users say** that forms.app's customer service is commendable, with one reviewer stating, "I appreciate how easy it is to use both the website and the app, along with the excellent customer service they provide." However, Paperform's support is often regarded as superior, which can make a difference for users needing assistance. | | Paperform | forms.app | |---|---|---| | **Star Rating** | 4.8 out of 5 | 4.5 out of 5 | | **Total Reviews** | 82 | 498 | | **Largest Market Segment** | Small-Business (88.3% of reviews) | Small-Business (77.4% of reviews) | | **Entry Level Price** | Free | $29.00 Per Month | --- ## Top Pros & Cons ### Paperform Pros: - Ease of Use (14 reviews) - Customer Support (13 reviews) Cons: - Limited Customization (3 reviews) - Expensive (2 reviews) ### forms.app Pros: - Ease of Use (2 reviews) - Customer Support (1 reviews) Cons: - Form Complexity (1 reviews) --- ## Ratings Comparison | Rating | Paperform | forms.app | |---|---|---| | **Meets Requirements** | 9.3 (58 reviews) | 8.8 (349 reviews) | | **Ease of Use** | 9.3 (66 reviews) | 9.1 (354 reviews) | | **Ease of Setup** | 9.2 (52 reviews) | 9.2 (216 reviews) | | **Ease of Admin** | 9.5 (34 reviews) | 9.2 (203 reviews) | | **Quality of Support** | 9.5 (52 reviews) | 8.7 (249 reviews) | | **Has the product been a good partner in doing business?** | 9.8 (33 reviews) | 8.9 (181 reviews) | | **Product Direction (% positive)** | 9.4 (59 reviews) | 9.2 (319 reviews) | --- ## Pricing ### Paperform #### Entry-Level Pricing Plan: Free Price: Free Description: For individuals and small teams just getting started with Paperform. Key Features: - Unlimited Forms - 30 Submissions a Month - 1 User [Browse all 5 editions](https://www.g2.com/products/paperform/pricing) #### Free Trial Yes ### forms.app #### Entry-Level Pricing Plan: Basic Price: $29.00 Per Month Description: The go-to plan for starters and small businesses. Key Features: - Everything in free - 25 forms - 1,000 responses/mo [Browse all 7 editions](https://www.g2.com/products/forms-app/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Survey | Product | Score | Reviews | |---|---|---| | **Paperform** | 8.7/10 | 20 | | **forms.app** | 8.7/10 | 134 | #### Survey Management | Feature | Paperform | forms.app | |---|---|---| | **Survey Builder** | 9.2 (19 reviews) | 9.1 (120 reviews) | | **Question Types** | 9.4 (19 reviews) | 9.1 (118 reviews) | | **Templates** | 8.6 (18 reviews) | 8.8 (108 reviews) | | **Survey Distribution** | 8.2 (17 reviews) | Feature Not Available | #### Survey Customization | Feature | Paperform | forms.app | |---|---|---| | **Branching/Skip Logic** | 9.5 (18 reviews) | 8.4 (93 reviews) | | **Branding** | 9.0 (18 reviews) | 8.6 (85 reviews) | | **Multimedia Support** | 8.8 (19 reviews) | 8.6 (76 reviews) | | **Multilingual Surveys** | 8.0 (16 reviews) | 8.3 (44 reviews) | #### Survey Insights | Feature | Paperform | forms.app | |---|---|---| | **Reporting & Analytics** | 8.7 (19 reviews) | 8.7 (100 reviews) | | **BI Tools Integration** | 7.9 (15 reviews) | 8.2 (58 reviews) | | **Data Exporting** | 9.1 (17 reviews) | 8.9 (83 reviews) | | **Permissions** | 8.6 (18 reviews) | 8.9 (60 reviews) | #### Agentic AI - Survey | Feature | Paperform | forms.app | |---|---|---| | **Adaptive Learning** | 8.3 (10 reviews) | Not enough data | | **Proactive Assistance** | 8.5 (10 reviews) | Not enough data | | **Decision Making** | 8.3 (10 reviews) | Not enough data | ### Online Form Builder | Product | Score | Reviews | |---|---|---| | **Paperform** | 9.4/10 | 35 | | **forms.app** | 8.6/10 | 200 | #### Customization | Feature | Paperform | forms.app | |---|---|---| | **Custom Fields** | 9.3 (27 reviews) | 9.2 (163 reviews) | | **Conditional Logic** | 9.7 (30 reviews) | 8.4 (143 reviews) | | **Multi-page Forms** | 9.5 (28 reviews) | 8.7 (93 reviews) | | **Design** | 9.2 (31 reviews) | 8.8 (184 reviews) | #### Additional Functionality | Feature | Paperform | forms.app | |---|---|---| | **Embedded Forms** | 9.3 (28 reviews) | 8.7 (124 reviews) | | **Notifications** | 9.7 (23 reviews) | 8.4 (123 reviews) | | **Payments** | 9.3 (27 reviews) | 7.6 (81 reviews) | | **Mobile Forms** | 9.2 (24 reviews) | 8.8 (144 reviews) | --- ## Categories **Shared Categories (2):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Survey Software](https://www.g2.com/categories/survey) --- ## Reviewer Demographics ### By Company Size | Segment | Paperform | forms.app | |---|---|---| | **Small-Business** | 88.3% | 77.4% | | **Mid-Market** | 6.5% | 18.1% | | **Enterprise** | 5.2% | 4.5% | ### By Industry #### Paperform - **Marketing and Advertising:** 12.2% - **Consulting:** 6.8% - **Computer Software:** 6.8% - **Non-Profit Organization Management:** 6.8% - **Retail:** 4.1% - **Professional Training & Coaching:** 4.1% - **Health, Wellness and Fitness:** 4.1% - **Education Management:** 4.1% - **Financial Services:** 2.7% - **Food & Beverages:** 2.7% - **Other:** 45.9% #### forms.app - **Education Management:** 5.6% - **Information Technology and Services:** 5.6% - **Higher Education:** 5.2% - **Marketing and Advertising:** 4.6% - **Computer Software:** 4.4% - **Non-Profit Organization Management:** 3.1% - **Retail:** 2.9% - **Construction:** 2.5% - **Accounting:** 2.5% - **Health, Wellness and Fitness:** 2.3% - **Other:** 61.3% --- ## Alternatives ### Alternatives to Paperform - [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1002 reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5179 reviews) - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23548 reviews) - [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (470 reviews) - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2063 reviews) - [Tally](https://www.g2.com/products/tally-forms-tally/reviews) — 4.9/5 stars (131 reviews) - [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (471 reviews) - [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews) - [Outgrow](https://www.g2.com/products/outgrow/reviews) — 4.7/5 stars (329 reviews) - [WPForms](https://www.g2.com/products/wpforms/reviews) — 4.7/5 stars (970 reviews) ### Alternatives to forms.app - [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1002 reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5179 reviews) - [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (470 reviews) - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2063 reviews) - [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (471 reviews) - [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews) - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23548 reviews) - [WPForms](https://www.g2.com/products/wpforms/reviews) — 4.7/5 stars (970 reviews) - [PandaDoc](https://www.g2.com/products/pandadoc/reviews) — 4.7/5 stars (3492 reviews) - [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12482 reviews) --- ## Top Discussions ### Paperform No discussions available for this product. ### forms.app - Title: [What's the security and data protection policy of your app and website for all users?](https://www.g2.com/discussions/what-s-the-security-and-data-protection-policy-of-your-app-and-website-for-all-users) — 2 comments, 1 upvote > **Top comment:** "As far as I know, the company will never sell its assets. The user is the value of the asset. So they will never want any harm to their organization. So keep..." - Title: [yes](https://www.g2.com/discussions/yes-61afcc71-f5a7-4dc6-8056-064d375d7911) — 2 comments, 1 upvote > **Top comment:** "the truth is no, so far it has worked safely and efficiently." - Title: [What is forms.app used for?](https://www.g2.com/discussions/what-is-forms-app-used-for) — 1 comment > **Top comment:** "Is a visual form builder" - Title: [why did your dad leave u](https://www.g2.com/discussions/why-did-your-dad-leave-u) — 1 comment, 1 upvote > **Top comment:** "Bank Mandiri central assistance service 📞0811334107" - Title: [How do I use forms.app](https://www.g2.com/discussions/how-do-i-use-forms-app) — 1 comment, 1 upvote > **Top comment:** "I use it to make high quality surveys." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/paperform-vs-forms-app)