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Compare Panviva and RingCentral Engage

See this
side-by-side comparison of Panviva vs. RingCentral Engage
based on preference data from user reviews. Panviva rates 4.6/5 stars with 46 reviews. By contrast, RingCentral Engage rates 4.1/5 stars with 24 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
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Panviva
Panviva
(46)
4.6 out of 5
Panviva
RingCentral Engage
RingCentral Engage
(24)
4.1 out of 5
RingCentral Engage
Star Rating
Panviva
Panviva
RingCentral Engage
RingCentral Engage
Market Segments
Panviva
Panviva
Mid-Market (47.7% of reviews)
RingCentral Engage
RingCentral Engage
Small-Business (54.2% of reviews)
Entry Level Price
Panviva
Panviva
No pricing information available
RingCentral Engage
RingCentral Engage
No pricing information available

Panviva vs RingCentral Engage

  • Reviewers felt that RingCentral Engage meets the needs of their business better than Panviva.
  • When comparing quality of ongoing product support, reviewers felt that Panviva is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Panviva over RingCentral Engage.
Categories
Shared Categories
Panviva
Panviva
RingCentral Engage
RingCentral Engage
Panviva and RingCentral Engage are categorized as Customer Self-Service
Pricing
Panviva
Panviva Pricing
Free Trial Unavailable
RingCentral Engage
RingCentral Engage Pricing
Free Trial Unavailable
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Ratings
Meets Requirements
Panviva
Panviva
8.5
Responses: 37
RingCentral Engage
RingCentral Engage
8.8
Responses: 19
Ease of Use
Panviva
Panviva
9.0
Responses: 40
RingCentral Engage
RingCentral Engage
8.6
Responses: 18
Ease of Setup
Panviva
Panviva
8.0
Responses: 32
RingCentral Engage
RingCentral Engage
Not enough data available
Ease of Admin
Panviva
Panviva
8.3
Responses: 31
RingCentral Engage
RingCentral Engage
Not enough data available
Quality of Support
Panviva
Panviva
8.8
Responses: 38
RingCentral Engage
RingCentral Engage
8.0
Responses: 14
Ease of Doing Business With
Panviva
Panviva
8.9
Responses: 29
RingCentral Engage
RingCentral Engage
Not enough data available
Product Direction (% positive)
Panviva
Panviva
8.8
Responses: 38
RingCentral Engage
RingCentral Engage
5.5
Responses: 18
Features
Knowledge Share
Knowledge Base
Panviva
Panviva
Not enough data available
RingCentral Engage
RingCentral Engage
Not enough data available
Searchable Articles
Panviva
Panviva
Not enough data available
RingCentral Engage
RingCentral Engage
8.7
Responses: 5
Community Forums
Panviva
Panviva
Not enough data available
RingCentral Engage
RingCentral Engage
8.7
Responses: 5
Interactive FAQs & Forums
Panviva
Panviva
Not enough data available
RingCentral Engage
RingCentral Engage
9.3
Responses: 5
Interaction
Web Portals
Panviva
Panviva
Not enough data available
RingCentral Engage
RingCentral Engage
9.2
Responses: 6
Forum to Reponse
Panviva
Panviva
Not enough data available
RingCentral Engage
RingCentral Engage
8.7
Responses: 5
Tickets and Tagging
Panviva
Panviva
Not enough data available
RingCentral Engage
RingCentral Engage
8.7
Responses: 5
Live Chat
Panviva
Panviva
Not enough data available
RingCentral Engage
RingCentral Engage
9.2
Responses: 6
Reviewers' Company Size
Reviewers of Panviva were most often representing companies in the Mid-Market segment, while reviewers for RingCentral Engage were more commonly in the Small-Business segment.
Small-Business
(50 or fewer emp.)
Panviva
Panviva
9.1%
RingCentral Engage
RingCentral Engage
54.2%
Mid-Market
(51-1000 emp.)
Panviva
Panviva
47.7%
RingCentral Engage
RingCentral Engage
25.0%
Enterprise
(> 1000 emp.)
Panviva
Panviva
43.2%
RingCentral Engage
RingCentral Engage
20.8%
Reviewers' Industry
Panviva
Panviva Industry
Hospital & Health Care
25.0%
Insurance
20.5%
Telecommunications
11.4%
Medical Practice
9.1%
Financial Services
9.1%
Other
25.0%
RingCentral Engage
RingCentral Engage Industry
Computer Software
12.5%
Staffing and Recruiting
8.3%
Internet
8.3%
Consumer Services
8.3%
Utilities
4.2%
Other
58.3%
Reviews
Most Helpful Favorable Review
Panviva
G
Administrator in Education Management

Very easy to use and packed with custom features to tailor to your organization. Excellent Panviva Training experience with hands on practice. Excellent support through Panviva support email & Panviva University,

RingCentral Engage
GM
User in Luxury Goods & Jewelry

I rarely experienced connectivity issues. Most of the time if it was hard to hear a client, it was due to their cell service or another form of local disruption such as wind. Calls rarely dropped and when I’m they did I was immediately able to reach back out.

Most Helpful Critical Review
Panviva
G
Administrator in Hospital & Health Care

Need to have more options like font, font color, page types ect.

RingCentral Engage
G
User in Broadcast Media

There wasn't anything super specific that differentiated it from other video services.

Discussions
Panviva
Panviva Discussions
Monty the Mongoose crying
Panviva has no discussions with answers
RingCentral Engage
RingCentral Engage Discussions
Monty the Mongoose crying
RingCentral Engage has no discussions with answers
Screenshots
Panviva
Panviva Screenshots
RingCentral Engage
RingCentral Engage Screenshots
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