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Compare Docusign and PandaDoc 
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that PandaDoc excels in user experience, with many users appreciating its autopopulated documents that save time and streamline the signing process. In contrast, while Docusign is noted for its ease of sending and managing documents, some users feel it could improve in matching specific workflow needs.
- Users say that PandaDoc's reminders for document expirations are a standout feature, helping them stay organized and on top of important tasks. Docusign, while reliable, does not receive the same level of praise for document tracking and management features.
- Reviewers mention that PandaDoc's implementation process is smooth and intuitive, contributing to a higher satisfaction score. Docusign, while functional, has received feedback indicating that its setup could be more user-friendly, with some users facing configuration challenges.
- According to verified reviews, both products are praised for their document signing capabilities, but PandaDoc edges out with a slightly higher rating. Users appreciate how PandaDoc simplifies the signing process, while Docusign is recognized for its speed and efficiency in getting documents signed.
- G2 reviewers highlight the quality of support provided by PandaDoc, which is consistently rated higher than Docusign. Users have expressed satisfaction with the responsiveness and helpfulness of PandaDoc's support team, while Docusign's support has been described as adequate but not as proactive.
- Users report that both platforms cater well to small businesses, but PandaDoc has a stronger presence in this market segment. With a higher percentage of small business reviews, users feel that PandaDoc is tailored to their needs, offering features that resonate more with smaller teams compared to Docusign.
Featured Products
At a Glance
Market Segments
Small-Business (40.1% of reviews)
Small-Business (71.0% of reviews)
Entry-Level Pricing
$10.00 1 User Per Month
$19.00 1 Seat cost Per Month
Docusign
Star Rating
(2,565)4.5 out of 5
Market Segments
Small-Business (40.1% of reviews)
Pros & Cons
Entry-Level Pricing
$10.00 1 User Per Month
Free Trial is available
Browse all 5 pricing plansPandaDoc
Star Rating
(3,391)4.7 out of 5
Market Segments
Small-Business (71.0% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 1 Seat cost Per Month
Free Trial is available
Browse all 3 pricing plansPricing
Entry-Level Pricing
Docusign
Personal
$10.00
1 User Per Month
Built for Personal Use
- Send documents for eSignature: 5/month
- Single user only
PandaDoc
Essentials
$19.00
1 Seat cost Per Month
For creating impressive documents that generate results.
- All the Free plan features plus:
- 2 users
- Templates
Free Trial
Docusign
Free Trial is available
PandaDoc
Free Trial is available
Ratings
Meets Requirements
9.1
2,069
9.2
2,558
Ease of Use
9.0
2,082
9.2
2,584
Ease of Setup
8.5
784
9.1
1,614
Ease of Admin
8.4
699
9.1
1,257
Quality of Support
8.3
1,561
9.1
2,082
Has the product been a good partner in doing business?
8.3
680
9.3
1,233
Product Direction (% positive)
8.6
2,038
9.2
2,397
Features by Category
Signature Process
9.5
1812
|
Verified
9.6
1764
|
Verified
8.9
1689
|
Verified
9.1
1602
|
Verified
9.0
1760
|
Verified
9.4
1671
|
Verified
8.8
1444
|
Verified
9.0
1427
|
Verified
9.0
1683
|
Verified
9.3
1568
|
Verified
8.6
1286
|
Verified
8.6
1079
|
Verified
8.4
1300
|
Verified
8.7
1294
|
Verified
8.9
1642
|
Verified
9.3
1580
|
Verified
Agentic AI - E-Signature
7.8
28
7.4
180
7.7
28
7.6
176
7.3
28
7.6
175
7.4
28
7.6
175
7.2
27
7.5
176
7.4
27
7.5
177
Security and Scalability
9.1
1445
|
Verified
9.2
1312
|
Verified
9.2
1525
|
Verified
9.4
1451
|
Verified
9.0
1279
|
Verified
9.0
1146
|
Verified
Platform
8.2
695
|
Verified
8.7
1095
|
Verified
8.5
761
|
Verified
8.9
1148
|
Verified
8.2
592
|
Verified
8.6
895
|
Verified
8.9
788
|
Verified
9.2
1232
|
Verified
8.3
592
|
Verified
8.3
926
|
Verified
Configuration - cpq
Not enough data
8.8
78
|
Verified
Not enough data
8.9
33
|
Verified
Not enough data
8.7
73
|
Verified
Not enough data
8.6
72
|
Verified
Not enough data
8.8
75
|
Verified
Pricing
Not enough data
8.4
79
|
Verified
Not enough data
7.9
76
|
Verified
Not enough data
8.4
67
|
Verified
Not enough data
8.8
73
|
Verified
Not enough data
8.8
73
|
Verified
Not enough data
8.6
62
|
Verified
Quoting
Not enough data
8.4
68
|
Verified
Not enough data
8.3
67
|
Verified
Not enough data
8.9
77
|
Verified
Not enough data
8.6
64
|
Verified
Not enough data
8.8
76
|
Verified
Admin
Not enough data
9.2
239
|
Verified
Not enough data
8.8
212
|
Verified
Not enough data
8.8
202
|
Verified
Not enough data
9.2
234
|
Verified
Channels
Not enough data
8.4
63
|
Verified
Not enough data
8.5
56
|
Verified
Not enough data
9.0
31
|
Verified
Platform
Not enough data
8.6
176
|
Verified
Not enough data
8.7
153
|
Verified
Not enough data
8.9
157
|
Verified
Not enough data
9.3
215
|
Verified
Not enough data
8.9
222
|
Verified
Not enough data
8.8
13
Generative AI - cpq
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Document Creation
Not enough data
8.8
933
|
Verified
Not enough data
8.7
941
|
Verified
Not enough data
8.3
793
|
Verified
Not enough data
9.0
891
|
Verified
Not enough data
9.0
909
|
Verified
Not enough data
8.8
870
|
Verified
Workflow
Not enough data
8.7
873
|
Verified
Not enough data
8.6
760
|
Verified
Not enough data
8.7
758
|
Verified
Analytics
Not enough data
9.0
862
|
Verified
Not enough data
8.6
741
|
Verified
Not enough data
8.6
802
|
Verified
Administration and Platform
Not enough data
8.8
836
|
Verified
Not enough data
8.9
897
|
Verified
Not enough data
8.3
763
|
Verified
Not enough data
9.2
882
|
Verified
Not enough data
8.2
556
|
Verified
Not enough data
8.3
654
|
Verified
Generative AI
Not enough data
7.4
240
Contract Management Platform Features
Not enough data
9.1
987
|
Verified
Not enough data
9.1
950
|
Verified
Not enough data
8.8
971
|
Verified
Not enough data
8.9
884
|
Verified
Not enough data
8.9
863
|
Verified
Not enough data
9.2
919
|
Verified
Not enough data
9.1
980
|
Verified
Not enough data
9.0
896
|
Verified
Not enough data
8.6
780
|
Verified
Not enough data
8.9
912
|
Verified
Generative AI
Not enough data
8.1
267
Not enough data
8.2
259
Agentic AI - Contract Management
Not enough data
7.9
82
Functionality
Not enough data
9.3
39
Not enough data
9.3
35
Not enough data
9.2
34
Data Sources
Not enough data
8.8
612
Not enough data
8.4
521
Not enough data
9.1
674
Generation
Not enough data
9.2
707
Not enough data
Feature Not Available
Not enough data
9.1
661
Delivery
Not enough data
9.2
643
Not enough data
Feature Not Available
Not enough data
8.8
519
Generative AI
Not enough data
7.9
219
Not enough data
7.9
217
Not enough data
7.7
216
Not enough data
7.7
213
Agentic AI - Document Generation
Not enough data
7.4
87
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence Capabilities
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contract Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Customization
Not enough data
9.1
139
Not enough data
8.7
123
Not enough data
9.2
136
Not enough data
9.3
136
Additional Functionality
Not enough data
8.9
120
Not enough data
8.0
113
Not enough data
9.4
140
Not enough data
8.7
118
Not enough data
9.0
120
Functionality
8.6
6
Not enough data
8.9
6
Not enough data
8.3
6
Not enough data
Support
8.1
6
Not enough data
8.1
6
Not enough data
8.3
6
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
8.5
9
Not enough data
8.5
9
Not enough data
8.3
8
Not enough data
7.8
9
Not enough data
8.3
9
Not enough data
8.5
9
Not enough data
8.3
9
Agentic AI - Google Workspace Office Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Docusign and PandaDoc are categorized as E-Signature
Unique Categories
PandaDoc is categorized as Contract Analytics, Document Management, E-Notary, Proposal, Document Generation, Salesforce AppExchange Apps, CPQ, Contract Management, and Online Form Builder
Reviews
Reviewers' Company Size
Docusign
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
PandaDoc
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
9.4%
Computer Software
9.0%
Information Technology and Services
8.0%
Financial Services
5.2%
Marketing and Advertising
4.9%
Other
63.5%
Marketing and Advertising
9.8%
Computer Software
9.8%
Information Technology and Services
8.6%
Construction
4.3%
Financial Services
4.1%
Other
63.4%
Alternatives
Discussions
What is the difference between an electronic signature and a digital signature?
5 Comments
JA
An electronic signature is an electronic symbol attached to a contract or other record, used by a person with an intent to sign. In contrast, digital...Read more
Is there a trial or free download available?
4 Comments
EC
There is a 30-day free trial available. Read more
how to docusign a pdf
3 Comments
KB
Docusign has some nice web and mobile features for using e-signatureRead more
What is PandaDoc used for?
4 Comments
AB
PandaDoc is primarily used to e-sign documents (to collect electronic signatures), but it also has decent document creation capabilities (full-features...Read more
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