# Palo Alto Networks Next-Generation Firewalls vs Zscaler Internet Access Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Palo Alto Networks Next-Generation Firewalls excel in providing detailed visibility into network activity. Users appreciate the ability to see who is on the network and what applications they are using, allowing for precise rule creation without the hassle of managing IP addresses.
- **Users say** Zscaler Internet Access stands out for its cloud-native security features, which simplify the management of web traffic from a centralized platform. Reviewers highlight its effectiveness in protecting against malware and phishing, ensuring a secure browsing experience without disrupting user productivity.
- **According to verified reviews** , Palo Alto Networks is recognized for its reliability and ease of resource management. Users in network protection roles commend its advanced security rule creation capabilities, which streamline the process of maintaining security protocols.
- **Reviewers mention** that Zscaler Internet Access provides secure internet access from anywhere, which is crucial for remote work environments. Users appreciate that it blocks malicious websites and cyber threats proactively, enhancing overall security without compromising user experience.
- **G2 reviewers highlight** that while both products have strong support, Zscaler Internet Access receives slightly higher marks for quality of support and ease of administration. Users find it easier to manage and configure, which can be a significant advantage for teams with limited IT resources.
- **Users report** that Palo Alto Networks Next-Generation Firewalls have a slight edge in terms of customization and advanced features, particularly in logging and reporting capabilities. However, Zscaler's focus on user experience and threat protection makes it a compelling choice for organizations prioritizing secure internet access.



| | Palo Alto Networks Next-Generation Firewalls | Zscaler Internet Access | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 170 | 275 | 
| **Largest Market Segment** | Mid-Market (47.0% of reviews) | Enterprise (55.2% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Palo Alto Networks Next-Generation Firewalls

Pros:
- Firewall Efficiency (14 reviews)
- Ease of Use (13 reviews)

Cons:
- Expensive (23 reviews)
- Difficult Learning Curve (12 reviews)

### Zscaler Internet Access

Pros:
- Security (47 reviews)
- Internet Security (46 reviews)

Cons:
- Slow Performance (27 reviews)
- Complex Implementation (24 reviews)

---
## Ratings Comparison
| Rating | Palo Alto Networks Next-Generation Firewalls | Zscaler Internet Access | 
|---|---|---|
  | **Meets Requirements** | 8.9 (153 reviews) | 8.8 (196 reviews) | 
  | **Ease of Use** | 8.3 (154 reviews) | 8.8 (203 reviews) | 
  | **Ease of Setup** | 8.2 (138 reviews) | 8.6 (153 reviews) | 
  | **Ease of Admin** | 8.4 (107 reviews) | 8.8 (64 reviews) | 
  | **Quality of Support** | 8.2 (145 reviews) | 8.6 (184 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (105 reviews) | 8.9 (62 reviews) | 
  | **Product Direction (% positive)** | 9.2 (149 reviews) | 9.3 (183 reviews) | 

---
## Pricing

### Palo Alto Networks Next-Generation Firewalls

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Zscaler Internet Access

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Artificial Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Palo Alto Networks Next-Generation Firewalls** | N/A | N/A |
| **Zscaler Internet Access** | N/A | N/A |

#### Additional Functionality

| Feature | Palo Alto Networks Next-Generation Firewalls | Zscaler Internet Access | 
|---|---|---|
| **Tagging** | Not enough data | Not enough data | 
| **Natural Language Processing** | Not enough data | Not enough data | 
| **Data Extraction** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Speech Recognition** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Data Storage Management** | Not enough data | Not enough data | 
| **Virtual Personal Assistant (VPA)** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **For eCommerce** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Trend Analysis** | Not enough data | Not enough data | 
| **Machine Learning** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Alerts/Escalation** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Mobile App** | Not enough data | Not enough data | 
| **Multiple Data Sources** | Not enough data | Not enough data | 
| **For Sales Teams/Organizations** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

### Network Security

| Product | Score | Reviews |
|---|---|---|
| **Palo Alto Networks Next-Generation Firewalls** | N/A | N/A |
| **Zscaler Internet Access** | N/A | N/A |

#### Additional Functionality

| Feature | Palo Alto Networks Next-Generation Firewalls | Zscaler Internet Access | 
|---|---|---|
| **Penetration Testing** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Anti Virus** | Not enough data | Not enough data | 
| **Vulnerability Scanning** | Not enough data | Not enough data | 
| **Remote Monitoring & Management** | Not enough data | Not enough data | 
| **VPN** | Not enough data | Not enough data | 
| **Behavior Analytics** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Patch Management** | Not enough data | Not enough data | 
| **Event Logs** | Not enough data | Not enough data | 
| **Anomaly/Malware Detection** | Not enough data | Not enough data | 
| **DNS Leak Protection** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Server Monitoring** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Network Provisioning** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Email Alerts** | Not enough data | Not enough data | 
| **Security Auditing** | Not enough data | Not enough data | 
| **Intrusion Detection System** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Two-Factor Authentication** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Firewalls** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Anti Spam** | Not enough data | Not enough data | 
| **Threat Response** | Not enough data | Not enough data | 
| **Activity Monitoring** | Not enough data | Not enough data | 
| **Risk Alerts** | Not enough data | Not enough data | 
| **Data Loss Prevention** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Intrusion Prevention System** | Not enough data | Not enough data | 
| **Secure Login** | Not enough data | Not enough data | 
| **Policy Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 

### Network Sandboxing

| Product | Score | Reviews |
|---|---|---|
| **Palo Alto Networks Next-Generation Firewalls** | N/A | N/A |
| **Zscaler Internet Access** | 8.9/10 | 27 |

#### Sandbox

| Feature | Palo Alto Networks Next-Generation Firewalls | Zscaler Internet Access | 
|---|---|---|
| **Sandbox** | Not enough data | 8.9 (22 reviews) | 

#### Evaluation

| Feature | Palo Alto Networks Next-Generation Firewalls | Zscaler Internet Access | 
|---|---|---|
| **Malware Evaluation** | Not enough data | 9.0 (21 reviews) | 
| **Automatic Submission** | Not enough data | 9.0 (20 reviews) | 
| **Automatic Evaluation** | Not enough data | 9.1 (21 reviews) | 
| **Malware Probability Scores** | Not enough data | 8.6 (20 reviews) | 

### Intrusion Detection and Prevention Systems (IDPS)

| Product | Score | Reviews |
|---|---|---|
| **Palo Alto Networks Next-Generation Firewalls** | 8.8/10 | 68 |
| **Zscaler Internet Access** | N/A | N/A |

#### Prevention

| Feature | Palo Alto Networks Next-Generation Firewalls | Zscaler Internet Access | 
|---|---|---|
| **Intrusion Prevention** | 9.1 (65 reviews) | Not enough data | 
| **Firewall** | 9.3 (64 reviews) | Not enough data | 
| **Encryption** | 8.9 (64 reviews) | Not enough data | 
| **Security hardening** | 9.0 (64 reviews) | Not enough data | 
| **Cloud Data Protection** | 8.3 (60 reviews) | Not enough data | 

#### Detection

| Feature | Palo Alto Networks Next-Generation Firewalls | Zscaler Internet Access | 
|---|---|---|
| **Intrusion Detection** | 9.0 (65 reviews) | Not enough data | 
| **Security Monitoring** | 8.9 (64 reviews) | Not enough data | 
| **Anti-Malware / Malware Detection** | 8.9 (64 reviews) | Not enough data | 

#### Administration

| Feature | Palo Alto Networks Next-Generation Firewalls | Zscaler Internet Access | 
|---|---|---|
| **Compliance** | 8.8 (62 reviews) | Not enough data | 
| **Administration Console -** | 8.8 (64 reviews) | Not enough data | 
| **API / integrations** | 8.6 (59 reviews) | Not enough data | 

#### Generative AI

| Feature | Palo Alto Networks Next-Generation Firewalls | Zscaler Internet Access | 
|---|---|---|
| **AI Text Summarization** | 8.2 (20 reviews) | Not enough data | 

#### Agentic AI - Intrusion Detection and Prevention Systems (IDPS)

| Feature | Palo Alto Networks Next-Generation Firewalls | Zscaler Internet Access | 
|---|---|---|
| **Autonomous Task Execution** | 8.9 (6 reviews) | Not enough data | 
| **Proactive Assistance** | 8.6 (6 reviews) | Not enough data | 

### Data Loss Prevention (DLP)

| Product | Score | Reviews |
|---|---|---|
| **Palo Alto Networks Next-Generation Firewalls** | N/A | N/A |
| **Zscaler Internet Access** | 9.1/10 | 39 |

#### Administration

| Feature | Palo Alto Networks Next-Generation Firewalls | Zscaler Internet Access | 
|---|---|---|
| **Data Management** | Not enough data | 9.2 (30 reviews) | 
| **Incident Logs** | Not enough data | 9.1 (31 reviews) | 
| **Reporting** | Not enough data | 9.0 (28 reviews) | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Remediation Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Configuration Management** | Not enough data | Not enough data | 

#### Governance

| Feature | Palo Alto Networks Next-Generation Firewalls | Zscaler Internet Access | 
|---|---|---|
| **Access Control** | Not enough data | 9.4 (31 reviews) | 
| **Compliance** | Not enough data | 9.2 (28 reviews) | 
| **Data Visibility** | Not enough data | 9.2 (29 reviews) | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 

#### Security

| Feature | Palo Alto Networks Next-Generation Firewalls | Zscaler Internet Access | 
|---|---|---|
| **Encryption** | Not enough data | 9.3 (30 reviews) | 
| **Endpoint Intelligence** | Not enough data | 9.0 (28 reviews) | 
| **Activity Monitoring** | Not enough data | 9.2 (30 reviews) | 
| **Breach Detection** | Not enough data | 9.1 (29 reviews) | 

#### Additional Functionality

| Feature | Palo Alto Networks Next-Generation Firewalls | Zscaler Internet Access | 
|---|---|---|
| **Personally Identifiable Information Protection** | Not enough data | Not enough data | 
| **Data Discovery** | Not enough data | Not enough data | 
| **Behavior Tracking** | Not enough data | Not enough data | 
| **Remote Wipe** | Not enough data | Not enough data | 
| **Risk Analysis** | Not enough data | Not enough data | 
| **Insider Threat Protection** | Not enough data | Not enough data | 
| **Anti Virus** | Not enough data | Not enough data | 
| **Whitelisting/Blacklisting** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Watermarking** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Security Auditing** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Ransomware Protection** | Not enough data | Not enough data | 
| **Multi-Factor Authentication** | Not enough data | Not enough data | 
| **Automatic Backup** | Not enough data | Not enough data | 
| **Multi-Device Support** | Not enough data | Not enough data | 
| **Compliance Tracking** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Data Recovery** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **External Storage Device Blocking** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **File Quarantining** | Not enough data | Not enough data | 
| **Disaster Recovery** | Not enough data | Not enough data | 
| **Intellectual Property Protection** | Not enough data | Not enough data | 
| **Alerts/Escalation** | Not enough data | Not enough data | 
| **Risk Assessment** | Not enough data | Not enough data | 
| **Sensitive Data Identification** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Risk Alerts** | Not enough data | Not enough data | 
| **Data Classification** | Not enough data | Not enough data | 
| **Data Replication** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **HIPAA Compliant** | Not enough data | Not enough data | 

### Firewall Software

| Product | Score | Reviews |
|---|---|---|
| **Palo Alto Networks Next-Generation Firewalls** | 8.3/10 | 113 |
| **Zscaler Internet Access** | 9.2/10 | 52 |

#### Administration

| Feature | Palo Alto Networks Next-Generation Firewalls | Zscaler Internet Access | 
|---|---|---|
| **Policy Management** | 8.7 (105 reviews) | 8.8 (44 reviews) | 
| **Logging and Reporting** | 8.6 (105 reviews) | 9.2 (43 reviews) | 
| **Application Gateway** | 8.3 (97 reviews) | 9.2 (44 reviews) | 
| **Concurrent Sessions** | 8.4 (97 reviews) | 9.1 (43 reviews) | 
| **Uptime Reporting** | Not enough data | Not enough data | 
| **Web Traffic Reporting** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Access Management** | Not enough data | Not enough data | 
| **Incident Management** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Remote Monitoring & Management** | Not enough data | Not enough data | 

#### Agentic AI - Firewall Software

| Feature | Palo Alto Networks Next-Generation Firewalls | Zscaler Internet Access | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (10 reviews) | 9.7 (6 reviews) | 
| **Adaptive Learning** | 7.5 (10 reviews) | 9.7 (6 reviews) | 
| **AI/Machine Learning** | Not enough data | Not enough data | 

#### Functionality

| Feature | Palo Alto Networks Next-Generation Firewalls | Zscaler Internet Access | 
|---|---|---|
| **Virtual Private Network (VPN)** | 8.7 (102 reviews) | 9.2 (41 reviews) | 
| **Antivirus** | 8.4 (97 reviews) | 9.0 (41 reviews) | 
| **URL Filtering** | 8.8 (99 reviews) | 9.2 (43 reviews) | 
| **Availability** | 8.8 (98 reviews) | 9.1 (42 reviews) | 
| **IP Filtering** | Not enough data | Not enough data | 

#### Monitoring

| Feature | Palo Alto Networks Next-Generation Firewalls | Zscaler Internet Access | 
|---|---|---|
| **Load Balancing** | 8.4 (96 reviews) | 9.0 (44 reviews) | 
| **Continuous Analysis** | 8.6 (97 reviews) | 9.1 (43 reviews) | 
| **Intrusion Prevention** | 8.8 (101 reviews) | 9.3 (44 reviews) | 
| **Intrusion Detection** | 8.7 (98 reviews) | 9.2 (43 reviews) | 
| **Intrusion Detection System** | Not enough data | Not enough data | 
| **Intrusion Prevention System** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Palo Alto Networks Next-Generation Firewalls | Zscaler Internet Access | 
|---|---|---|
| **AI Text Summarization** | 7.1 (29 reviews) | 8.2 (17 reviews) | 
| **Generative AI** | Not enough data | Not enough data | 

#### Artificial Intelligence - Firewall

| Feature | Palo Alto Networks Next-Generation Firewalls | Zscaler Internet Access | 
|---|---|---|
| **AI Firewall** | 7.4 (17 reviews) | 9.7 (6 reviews) | 

#### Additional Functionality

| Feature | Palo Alto Networks Next-Generation Firewalls | Zscaler Internet Access | 
|---|---|---|
| **Spam Blocker** | Not enough data | Not enough data | 
| **Alerts/Escalation** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Network Monitoring** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Anti Spam** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Hardware Integration** | Not enough data | Not enough data | 
| **Summary Reports** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Server Monitoring** | Not enough data | Not enough data | 
| **Two-Factor Authentication** | Not enough data | Not enough data | 
| **Log Access** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Behavior Tracking** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Event Logs** | Not enough data | Not enough data | 
| **Vulnerability Scanning** | Not enough data | Not enough data | 
| **Risk Alerts** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Dashboard Creation** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 

### Software-Defined Perimeter (SDP)

| Product | Score | Reviews |
|---|---|---|
| **Palo Alto Networks Next-Generation Firewalls** | N/A | N/A |
| **Zscaler Internet Access** | 8.6/10 | 11 |

#### Administration

| Feature | Palo Alto Networks Next-Generation Firewalls | Zscaler Internet Access | 
|---|---|---|
| **Network Segmentation** | Not enough data | 8.3 (8 reviews) | 
| **Scalability** | Not enough data | 8.3 (8 reviews) | 
| **Global Access** | Not enough data | 8.3 (9 reviews) | 

#### Protection

| Feature | Palo Alto Networks Next-Generation Firewalls | Zscaler Internet Access | 
|---|---|---|
| **Policy Enforcement** | Not enough data | 9.0 (10 reviews) | 
| **Security Audit** | Not enough data | 9.3 (10 reviews) | 
| **Access Control** | Not enough data | 9.1 (9 reviews) | 
| **User Authentication** | Not enough data | 8.8 (8 reviews) | 

#### Monitoring

| Feature | Palo Alto Networks Next-Generation Firewalls | Zscaler Internet Access | 
|---|---|---|
| **Compliance Monitoring** | Not enough data | 8.8 (10 reviews) | 
| **Vulnerability Monitoring** | Not enough data | 8.9 (9 reviews) | 
| **Configuration Monitoring** | Not enough data | 8.8 (8 reviews) | 
| **Observability** | Not enough data | 8.5 (8 reviews) | 

### Secure Web Gateways

| Product | Score | Reviews |
|---|---|---|
| **Palo Alto Networks Next-Generation Firewalls** | N/A | N/A |
| **Zscaler Internet Access** | 8.9/10 | 116 |

#### Web Content and Traffic Filtering - Secure Web Gateways

| Feature | Palo Alto Networks Next-Generation Firewalls | Zscaler Internet Access | 
|---|---|---|
| **SSL/TLS Inspection** | Not enough data | 8.8 (56 reviews) | 
| **Content Filtering** | Not enough data | 8.9 (45 reviews) | 
| **URL Filtering** | Not enough data | 8.5 (63 reviews) | 
| **Real-Time Traffic Inspection** | Not enough data | 9.2 (50 reviews) | 
| **Ad and Tracker Blocking** | Not enough data | 8.5 (35 reviews) | 

#### Data Protection and Loss Prevention - Secure Web Gateways

| Feature | Palo Alto Networks Next-Generation Firewalls | Zscaler Internet Access | 
|---|---|---|
| **Data Loss Prevention (DLP)** | Not enough data | 9.2 (49 reviews) | 
| **Phishing Protection** | Not enough data | 9.2 (41 reviews) | 
| **Malware Protection** | Not enough data | 9.4 (54 reviews) | 
| **Cloud Access Security** | Not enough data | 9.0 (42 reviews) | 

#### Access Control and Authentication - Secure Web Gateways

| Feature | Palo Alto Networks Next-Generation Firewalls | Zscaler Internet Access | 
|---|---|---|
| **Application Control** | Not enough data | 8.9 (47 reviews) | 
| **Authentication and Access Control** | Not enough data | 8.9 (55 reviews) | 
| **User and Group Policies** | Not enough data | 9.3 (46 reviews) | 

#### Performance and Management - Secure Web Gateways

| Feature | Palo Alto Networks Next-Generation Firewalls | Zscaler Internet Access | 
|---|---|---|
| **Customizable Policy Enforcement** | Not enough data | 8.2 (69 reviews) | 
| **Bandwidth Management** | Not enough data | 8.7 (36 reviews) | 
| **Integration Capabilities** | Not enough data | 8.6 (44 reviews) | 
| **Reporting and Logging** | Not enough data | 8.4 (59 reviews) | 
| **Threat Intelligence Integration** | Not enough data | 9.0 (38 reviews) | 

### Zero Trust Platforms

| Product | Score | Reviews |
|---|---|---|
| **Palo Alto Networks Next-Generation Firewalls** | N/A | N/A |
| **Zscaler Internet Access** | 9.4/10 | 13 |

#### Identity and Access Management - Zero Trust Platforms

| Feature | Palo Alto Networks Next-Generation Firewalls | Zscaler Internet Access | 
|---|---|---|
| **Single sign-on (SSO)** | Not enough data | 9.3 (7 reviews) | 
| **Multi-factor authentication (MFA)** | Not enough data | 9.3 (7 reviews) | 
| **Role-based access control (RBAC)** | Not enough data | 9.5 (7 reviews) | 
| **Identity federation** | Not enough data | 9.3 (7 reviews) | 

#### Security - Zero Trust Platforms

| Feature | Palo Alto Networks Next-Generation Firewalls | Zscaler Internet Access | 
|---|---|---|
| **Encryption** | Not enough data | 10.0 (7 reviews) | 
| **Endpoint detection and response (EDR)** | Not enough data | 9.0 (7 reviews) | 
| **Device posture assessment** | Not enough data | 9.5 (7 reviews) | 
| **Micro-segmentation** | Not enough data | 9.3 (7 reviews) | 
| **Zero trust network access (ZTNA)** | Not enough data | 9.8 (7 reviews) | 

#### Data Security - Zero Trust Platforms

| Feature | Palo Alto Networks Next-Generation Firewalls | Zscaler Internet Access | 
|---|---|---|
| **Data loss prevention (DLP)** | Not enough data | 10.0 (8 reviews) | 
| **Data classification** | Not enough data | 9.8 (7 reviews) | 

#### Application Visibility - Zero Trust Platforms

| Feature | Palo Alto Networks Next-Generation Firewalls | Zscaler Internet Access | 
|---|---|---|
| **API support** | Not enough data | 8.8 (7 reviews) | 
| **Application-level controls** | Not enough data | 9.4 (8 reviews) | 
| **Secure application access** | Not enough data | 9.6 (8 reviews) | 
| **User and entity behavior analytics (UEBA)** | Not enough data | 8.8 (7 reviews) | 
| **Continuous monitoring** | Not enough data | 9.4 (8 reviews) | 

#### Reporting and Policies - Zero Trust Platforms

| Feature | Palo Alto Networks Next-Generation Firewalls | Zscaler Internet Access | 
|---|---|---|
| **Policy automation** | Not enough data | 9.3 (7 reviews) | 
| **Regulatory compliance** | Not enough data | 9.8 (7 reviews) | 
| **Cross-platform compatibility** | Not enough data | 9.8 (9 reviews) | 
| **Policy enforcement** | Not enough data | 9.2 (8 reviews) | 
| **Comprehensive reporting** | Not enough data | 9.0 (7 reviews) | 

#### Agentic AI - Zero Trust Platforms

| Feature | Palo Alto Networks Next-Generation Firewalls | Zscaler Internet Access | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.8 (7 reviews) | 
| **Cross-system Integration** | Not enough data | 8.5 (8 reviews) | 
| **Adaptive Learning** | Not enough data | 9.3 (7 reviews) | 
| **Proactive Assistance** | Not enough data | 9.3 (7 reviews) | 

### Secure Service Edge (SSE) Solutions

| Product | Score | Reviews |
|---|---|---|
| **Palo Alto Networks Next-Generation Firewalls** | N/A | N/A |
| **Zscaler Internet Access** | N/A | N/A |

#### Components - Secure Service Edge (SSE)

| Feature | Palo Alto Networks Next-Generation Firewalls | Zscaler Internet Access | 
|---|---|---|
| **Secure Web Gateway (SWG)** | Not enough data | Not enough data | 
| **Firewall as a Service** | Not enough data | Not enough data | 
| **Zero Trust Network Access (ZTNA)** | Not enough data | Not enough data | 
| **Cloud Access Security Broker (CASB)** | Not enough data | Not enough data | 

#### Artificial Intelligence -Secure Service Edge (SSE)

| Feature | Palo Alto Networks Next-Generation Firewalls | Zscaler Internet Access | 
|---|---|---|
| **Automation** | Not enough data | Not enough data | 
| **Predictive Capabilities** | Not enough data | Not enough data | 
| **Real-Time Threat Detection** | Not enough data | Not enough data | 

#### Agentic AI - Secure Service Edge (SSE)

| Feature | Palo Alto Networks Next-Generation Firewalls | Zscaler Internet Access | 
|---|---|---|
| **Decision Making** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### AI Security Solutions

| Product | Score | Reviews |
|---|---|---|
| **Palo Alto Networks Next-Generation Firewalls** | N/A | N/A |
| **Zscaler Internet Access** | N/A | N/A |

#### Model Protection - AI Security Solutions

| Feature | Palo Alto Networks Next-Generation Firewalls | Zscaler Internet Access | 
|---|---|---|
| **Input Hardening** | Not enough data | Not enough data | 
| **Input/Output Inspection** | Not enough data | Not enough data | 
| **Integrity Monitoring** | Not enough data | Not enough data | 
| **Model Access Control** | Not enough data | Not enough data | 

#### Runtime Monitoring - AI Security Solutions

| Feature | Palo Alto Networks Next-Generation Firewalls | Zscaler Internet Access | 
|---|---|---|
| **AI Behavior Anomaly Detection** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 

#### Policy Enforcement and Compliance - AI Security Solutions

| Feature | Palo Alto Networks Next-Generation Firewalls | Zscaler Internet Access | 
|---|---|---|
| **Scalable Governance** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Shadow AI** | Not enough data | Not enough data | 
| **Policy‑as‑Code for AI Assets** | Not enough data | Not enough data | 

### Cloud Security

| Product | Score | Reviews |
|---|---|---|
| **Palo Alto Networks Next-Generation Firewalls** | N/A | N/A |
| **Zscaler Internet Access** | N/A | N/A |

#### Cloud Visibility

| Feature | Palo Alto Networks Next-Generation Firewalls | Zscaler Internet Access | 
|---|---|---|
| **Data Discovery** | Not enough data | Not enough data | 
| **Cloud Registry** | Not enough data | Not enough data | 
| **Cloud Gap Analytics** | Not enough data | Not enough data | 

#### Security

| Feature | Palo Alto Networks Next-Generation Firewalls | Zscaler Internet Access | 
|---|---|---|
| **Data Security** | Not enough data | Not enough data | 
| **Data loss Prevention** | Not enough data | Not enough data | 
| **Security Auditing** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Cloud Application Security** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 

#### Identity

| Feature | Palo Alto Networks Next-Generation Firewalls | Zscaler Internet Access | 
|---|---|---|
| **SSO** | Not enough data | Not enough data | 
| **Governance** | Not enough data | Not enough data | 
| **User Analytics** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Palo Alto Networks Next-Generation Firewalls | Zscaler Internet Access | 
|---|---|---|
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Endpoint Management** | Not enough data | Not enough data | 
| **Intrusion Detection System** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **HIPAA Compliant** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Two-Factor Authentication** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Risk Assessment** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Event Logs** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Cloud Security Policy Management** | Not enough data | Not enough data | 
| **Vulnerability Protection** | Not enough data | Not enough data | 
| **Anti Virus** | Not enough data | Not enough data | 
| **Incident Management** | Not enough data | Not enough data | 
| **Threat Intelligence** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Encryption** | Not enough data | Not enough data | 
| **Vulnerability Scanning** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Patch Management** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Cloud Encryption** | Not enough data | Not enough data | 

### Data Security

| Product | Score | Reviews |
|---|---|---|
| **Palo Alto Networks Next-Generation Firewalls** | N/A | N/A |
| **Zscaler Internet Access** | N/A | N/A |

#### Compliance

| Feature | Palo Alto Networks Next-Generation Firewalls | Zscaler Internet Access | 
|---|---|---|
| **Access Management** | Not enough data | Not enough data | 
| **At-Risk Analysis** | Not enough data | Not enough data | 
| **DLP Configuration** | Not enough data | Not enough data | 
| **Sensitive Data Compliance** | Not enough data | Not enough data | 

#### Administration

| Feature | Palo Alto Networks Next-Generation Firewalls | Zscaler Internet Access | 
|---|---|---|
| **Database Management** | Not enough data | Not enough data | 
| **Deduplication ** | Not enough data | Not enough data | 
| **Backup** | Not enough data | Not enough data | 
| **API / integrations** | Not enough data | Not enough data | 

#### Security 

| Feature | Palo Alto Networks Next-Generation Firewalls | Zscaler Internet Access | 
|---|---|---|
| **Multi-Factor Authentication** | Not enough data | Not enough data | 
| **Data Transport** | Not enough data | Not enough data | 
| **Data Types** | Not enough data | Not enough data | 
| **Security Tools** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Firewall Software](https://www.g2.com/categories/firewall-software)

**Unique to Palo Alto Networks Next-Generation Firewalls (1):** [Intrusion Detection and Prevention Systems (IDPS)](https://www.g2.com/categories/intrusion-detection-and-prevention-systems-idps)

**Unique to Zscaler Internet Access (7):** [Secure Service Edge (SSE) Solutions](https://www.g2.com/categories/secure-service-edge-sse-solutions), [Zero Trust Platforms](https://www.g2.com/categories/zero-trust-platforms), [Software-Defined Perimeter (SDP) Software](https://www.g2.com/categories/software-defined-perimeter-sdp), [Data Loss Prevention (DLP) Software](https://www.g2.com/categories/data-loss-prevention-dlp), [Network Sandboxing Software](https://www.g2.com/categories/network-sandboxing), [Secure Web Gateway Software](https://www.g2.com/categories/secure-web-gateways), [AI Security Solutions Software](https://www.g2.com/categories/ai-security-solutions)


---
## Reviewer Demographics

### By Company Size

| Segment | Palo Alto Networks Next-Generation Firewalls | Zscaler Internet Access | 
|---|---|---|
| **Small-Business** | 18.3% | 14.9% | 
| **Mid-Market** | 47.0% | 29.9% | 
| **Enterprise** | 34.8% | 55.2% | 

### By Industry

#### Palo Alto Networks Next-Generation Firewalls

- **Information Technology and Services:** 20.2%
- **Computer & Network Security:** 13.5%
- **Banking:** 6.7%
- **Computer Software:** 6.1%
- **Financial Services:** 5.5%
- **Education Management:** 3.7%
- **Telecommunications:** 3.7%
- **Higher Education:** 3.7%
- **Airlines/Aviation:** 2.5%
- **Consulting:** 2.5%
- **Other:** 31.9%

#### Zscaler Internet Access

- **Information Technology and Services:** 22.0%
- **Computer Software:** 9.6%
- **Computer & Network Security:** 6.4%
- **Financial Services:** 6.0%
- **Hospital & Health Care:** 5.0%
- **Telecommunications:** 4.1%
- **Accounting:** 3.7%
- **Consulting:** 3.2%
- **Banking:** 2.3%
- **Computer Networking:** 2.3%
- **Other:** 35.3%

---
## Alternatives

### Alternatives to Palo Alto Networks Next-Generation Firewalls

- [Cisco Secure Firewall Threat Defense Virtual (formerly NGFWv)](https://www.g2.com/products/cisco-secure-firewall-threat-defense-virtual-formerly-ngfwv/reviews) — 4.2/5 stars (93 reviews)
- [Sophos Firewall](https://www.g2.com/products/sophos-firewall/reviews) — 4.7/5 stars (869 reviews)
- [Check Point Next Generation Firewalls (NGFWs)](https://www.g2.com/products/check-point-next-generation-firewalls-ngfws/reviews) — 4.5/5 stars (593 reviews)
- [Netgate pfSense](https://www.g2.com/products/netgate-pfsense/reviews) — 4.7/5 stars (326 reviews)
- [WatchGuard Network Security](https://www.g2.com/products/watchguard-network-security/reviews) — 4.7/5 stars (268 reviews)
- [FortiGate-VM NGFW](https://www.g2.com/products/fortigate-vm-ngfw/reviews) — 4.6/5 stars (245 reviews)
- [SonicWall Next Generation Firewall](https://www.g2.com/products/sonicwall-next-generation-firewall/reviews) — 4.1/5 stars (154 reviews)
- [Check Point Quantum Intrusion Prevention System (IPS)](https://www.g2.com/products/check-point-quantum-intrusion-prevention-system-ips/reviews) — 4.4/5 stars (69 reviews)
- [Barracuda CloudGen Firewall](https://www.g2.com/products/barracuda-cloudgen-firewall/reviews) — 4.5/5 stars (52 reviews)
- [Juniper Firewall](https://www.g2.com/products/juniper-firewall/reviews) — 4.0/5 stars (32 reviews)

### Alternatives to Zscaler Internet Access

- [Check Point SASE](https://www.g2.com/products/check-point-sase/reviews) — 4.5/5 stars (227 reviews)
- [Netskope One Platform](https://www.g2.com/products/netskope-one-platform/reviews) — 4.4/5 stars (92 reviews)
- [Absolute Secure Access](https://www.g2.com/products/absolute-secure-access/reviews) — 4.7/5 stars (225 reviews)
- [Check Point Next Generation Firewalls (NGFWs)](https://www.g2.com/products/check-point-next-generation-firewalls-ngfws/reviews) — 4.5/5 stars (593 reviews)
- [Microsoft Defender for Cloud](https://www.g2.com/products/microsoft-defender-for-cloud/reviews) — 4.4/5 stars (434 reviews)
- [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) — 4.5/5 stars (518 reviews)
- [Cisco Umbrella](https://www.g2.com/products/cisco-umbrella/reviews) — 4.4/5 stars (284 reviews)
- [FortiClient](https://www.g2.com/products/forticlient/reviews) — 4.4/5 stars (278 reviews)
- [Sophos Firewall](https://www.g2.com/products/sophos-firewall/reviews) — 4.7/5 stars (869 reviews)
- [DNSFilter](https://www.g2.com/products/dnsfilter/reviews) — 4.6/5 stars (272 reviews)

---
## Top Discussions

### Palo Alto Networks Next-Generation Firewalls

- Title: [What is Palo Alto Networks Next-Generation Firewall used for?](https://www.g2.com/discussions/what-is-palo-alto-networks-next-generation-firewall-used-for) — 1 comment
  > **Top comment:** "It is an enterprise firewall solution which provides secure connection between two zones with features of firewall, IPS, Antivirus, DDOS protection, SSL..."

### Zscaler Internet Access

- Title: [What is Zscaler Internet Access used for?](https://www.g2.com/discussions/what-is-zscaler-internet-access-used-for) — 2 comments
  > **Top comment:** "Block the unwanted access of websites where organizations control it from anywhere via this tool."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/palo-alto-networks-next-generation-firewalls-vs-zscaler-internet-access)