# Palo Alto Networks Cortex XSOAR vs Tines Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Tines excels in user experience, particularly with its visual workflow builder, which simplifies the design and understanding of automation processes. Users appreciate how it converts manual tasks into structured workflows, making it ideal for security and operations.
- **Users say** that Palo Alto Networks Cortex XSOAR is a powerful tool for incident response, offering a customizable interface and strong integration capabilities. Reviewers highlight its ability to filter alerts effectively, helping security teams focus on high-impact threats, which enhances operational efficiency.
- **According to verified reviews** , Tines stands out for its exceptional support quality, with users praising the responsiveness and helpfulness of the support team. This level of support is a significant advantage for teams looking to implement automation quickly and effectively.
- **Reviewers mention** that while Palo Alto Networks Cortex XSOAR provides a robust set of features, some users find it less intuitive compared to Tines. The learning curve can be steeper, which may impact teams that need to get up and running quickly.
- **G2 reviewers highlight** Tines' commitment to innovation, noting the addition of AI features that enhance automation capabilities. This forward-thinking approach is appealing to organizations looking to stay ahead in the rapidly evolving security landscape.
- **Users report** that both products have strong automation capabilities, but Tines receives higher marks for its ease of setup and administration. Reviewers appreciate how quickly they can implement Tines and start automating workflows without extensive configuration.



| | Palo Alto Networks Cortex XSOAR | Tines | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 28 | 401 | 
| **Largest Market Segment** | Enterprise (50.0% of reviews) | Mid-Market (39.0% of reviews) | 
| **Entry Level Price** | No pricing available | Free | 

---
## Top Pros & Cons

### Palo Alto Networks Cortex XSOAR

Pros:
- Incident Management (3 reviews)
- User Interface (2 reviews)

Cons:
- Learning Curve (2 reviews)
- Limited Customization (1 reviews)

### Tines

Pros:
- Ease of Use (49 reviews)
- Automation (38 reviews)

Cons:
- Missing Features (10 reviews)
- Learning Curve (9 reviews)

---
## Ratings Comparison
| Rating | Palo Alto Networks Cortex XSOAR | Tines | 
|---|---|---|
  | **Meets Requirements** | 8.9 (20 reviews) | 9.1 (244 reviews) | 
  | **Ease of Use** | 8.7 (22 reviews) | 9.1 (260 reviews) | 
  | **Ease of Setup** | 8.9 (19 reviews) | 9.1 (180 reviews) | 
  | **Ease of Admin** | 8.9 (16 reviews) | 9.2 (101 reviews) | 
  | **Quality of Support** | 8.5 (20 reviews) | 9.6 (228 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (17 reviews) | 9.8 (96 reviews) | 
  | **Product Direction (% positive)** | 8.9 (21 reviews) | 9.5 (229 reviews) | 

---
## Pricing

### Palo Alto Networks Cortex XSOAR

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Tines

#### Entry-Level Pricing

Plan: Community Edition

Price: Free

Description: For experimenting with Tines

Key Features:
- 1 builder
- 3 flows

[Browse all 3 editions](https://www.g2.com/products/tines/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Workload Automation

| Product | Score | Reviews |
|---|---|---|
| **Palo Alto Networks Cortex XSOAR** | N/A | N/A |
| **Tines** | 9.1/10 | 12 |

#### Automation

| Feature | Palo Alto Networks Cortex XSOAR | Tines | 
|---|---|---|
| **Workload Processing** | Not enough data | 9.4 (8 reviews) | 
| **Scalability** | Not enough data | 9.5 (7 reviews) | 
| **Intelligent Automation** | Not enough data | 8.7 (5 reviews) | 

#### Administration

| Feature | Palo Alto Networks Cortex XSOAR | Tines | 
|---|---|---|
| **Administration Console** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | 9.0 (7 reviews) | 
| **IT Issue Identification** | Not enough data | Not enough data | 
| **Proactive Workflow** | Not enough data | Not enough data | 
| **Error Alerts** | Not enough data | 10.0 (5 reviews) | 
| **Service Management** | Not enough data | Not enough data | 

#### Functionality

| Feature | Palo Alto Networks Cortex XSOAR | Tines | 
|---|---|---|
| **Job Scheduling** | Not enough data | Not enough data | 
| **API / Integrations** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

#### Agentic AI - Workload Automation

| Feature | Palo Alto Networks Cortex XSOAR | Tines | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### iPaaS

| Product | Score | Reviews |
|---|---|---|
| **Palo Alto Networks Cortex XSOAR** | N/A | N/A |
| **Tines** | 9.4/10 | 16 |

#### Development 

| Feature | Palo Alto Networks Cortex XSOAR | Tines | 
|---|---|---|
| **Real-Time Integration** | Not enough data | 9.9 (16 reviews) | 
| **API Designer** | Not enough data | 9.3 (15 reviews) | 
| **Flow Designer** | Not enough data | 9.7 (16 reviews) | 
| **Pre-Built Connectors** | Not enough data | 9.3 (16 reviews) | 
| **Custom Connectors** | Not enough data | 9.8 (16 reviews) | 
| **Reusable connectors** | Not enough data | 9.6 (16 reviews) | 
| **Multi - tenant architecture** | Not enough data | 9.7 (10 reviews) | 

#### Management 

| Feature | Palo Alto Networks Cortex XSOAR | Tines | 
|---|---|---|
| **Monitoring & Notification** | Not enough data | 9.7 (16 reviews) | 
| **Routing And Orchestration** | Not enough data | 9.8 (15 reviews) | 
| **Data Mapping** | Not enough data | 9.5 (14 reviews) | 
| **Data Transformation** | Not enough data | 9.5 (14 reviews) | 
| **API Management** | Not enough data | 9.3 (14 reviews) | 

#### Security

| Feature | Palo Alto Networks Cortex XSOAR | Tines | 
|---|---|---|
| **Data Encryption** | Not enough data | 9.3 (12 reviews) | 
| **Security Standards** | Not enough data | 9.4 (14 reviews) | 
| **Communication Protocol** | Not enough data | 9.6 (15 reviews) | 

#### Integration Options

| Feature | Palo Alto Networks Cortex XSOAR | Tines | 
|---|---|---|
| **Data Virtualization** | Not enough data | 8.9 (11 reviews) | 
| **Managed File Transfers** | Not enough data | 9.0 (8 reviews) | 
| **Big Data Processing** | Not enough data | 8.5 (9 reviews) | 
| **EDI** | Not enough data | 9.4 (9 reviews) | 

#### Deployment 

| Feature | Palo Alto Networks Cortex XSOAR | Tines | 
|---|---|---|
| **Hybrid** | Not enough data | 9.0 (7 reviews) | 
| **Cloud to Cloud** | Not enough data | 9.3 (12 reviews) | 

### Threat Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Palo Alto Networks Cortex XSOAR** | N/A | N/A |
| **Tines** | N/A | N/A |

#### Orchestration

| Feature | Palo Alto Networks Cortex XSOAR | Tines | 
|---|---|---|
| **Asset Management** | Not enough data | Not enough data | 
| **Security Workflow Automation** | Not enough data | Not enough data | 
| **Deployment** | Not enough data | Not enough data | 
| **Sandboxing** | Not enough data | Not enough data | 

#### Information

| Feature | Palo Alto Networks Cortex XSOAR | Tines | 
|---|---|---|
| **Proactive Alerts** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 
| **Intelligence Reports** | Not enough data | Not enough data | 

#### Personalization

| Feature | Palo Alto Networks Cortex XSOAR | Tines | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Dynamic/Code Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Palo Alto Networks Cortex XSOAR | Tines | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 
| **Generate Attack Scenarios** | Not enough data | Not enough data | 
| **Generate Threat Detection Rules** | Not enough data | Not enough data | 
| **Generate Threat Summaries** | Not enough data | Not enough data | 

#### Agentic AI - Threat Intelligence

| Feature | Palo Alto Networks Cortex XSOAR | Tines | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Incident Response

| Product | Score | Reviews |
|---|---|---|
| **Palo Alto Networks Cortex XSOAR** | N/A | N/A |
| **Tines** | 8.6/10 | 34 |

#### Response

| Feature | Palo Alto Networks Cortex XSOAR | Tines | 
|---|---|---|
| **Resolution Automation** | Not enough data | Feature Not Available | 
| **Resolution Guidance** | Not enough data | 9.3 (25 reviews) | 
| **System Isolation** | Not enough data | 7.9 (24 reviews) | 
| **Threat Intelligence** | Not enough data | 8.7 (25 reviews) | 
| **Incident Investigation** | Not enough data | Not enough data | 

#### Records

| Feature | Palo Alto Networks Cortex XSOAR | Tines | 
|---|---|---|
| **Incident Logs** | Not enough data | 9.4 (27 reviews) | 
| **Incident Reports** | Not enough data | 8.9 (25 reviews) | 

#### Management

| Feature | Palo Alto Networks Cortex XSOAR | Tines | 
|---|---|---|
| **Incident Alerts** | Not enough data | 9.3 (26 reviews) | 
| **Incident Case Management** | Not enough data | 8.6 (22 reviews) | 
| **Workflow Management** | Not enough data | 9.4 (28 reviews) | 

#### Generative AI

| Feature | Palo Alto Networks Cortex XSOAR | Tines | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.8 (19 reviews) | 
| **AI Text Summarization** | Not enough data | 7.8 (19 reviews) | 

### Enterprise IT Management

| Product | Score | Reviews |
|---|---|---|
| **Palo Alto Networks Cortex XSOAR** | N/A | N/A |
| **Tines** | N/A | N/A |

#### Analysis

| Feature | Palo Alto Networks Cortex XSOAR | Tines | 
|---|---|---|
| **Threat Detection** | Not enough data | Not enough data | 

#### Platform

| Feature | Palo Alto Networks Cortex XSOAR | Tines | 
|---|---|---|
| **Unified Communications Platform** | Not enough data | Not enough data | 
| **Remote Access** | Not enough data | Not enough data | 
| **ITIL Policy Compliance** | Not enough data | Not enough data | 
| **Asset Tracking** | Not enough data | Not enough data | 
| **IT Knowledge Management** | Not enough data | Not enough data | 

#### Security

| Feature | Palo Alto Networks Cortex XSOAR | Tines | 
|---|---|---|
| **Endpoint Protection** | Not enough data | Not enough data | 
| **Patch Management** | Not enough data | Not enough data | 
| **Disaster Recovery** | Not enough data | Not enough data | 
| **Service Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 

#### Agentic AI - Enterprise IT Management

| Feature | Palo Alto Networks Cortex XSOAR | Tines | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Security Orchestration, Automation, and Response (SOAR)

| Product | Score | Reviews |
|---|---|---|
| **Palo Alto Networks Cortex XSOAR** | 8.8/10 | 13 |
| **Tines** | 9.0/10 | 188 |

#### Automation

| Feature | Palo Alto Networks Cortex XSOAR | Tines | 
|---|---|---|
| **Workflow Mapping** | 8.3 (12 reviews) | 9.3 (153 reviews) | 
| **Workflow Automation** | 8.9 (12 reviews) | 9.6 (179 reviews) | 
| **Automated Remediation** | 9.0 (13 reviews) | 9.3 (135 reviews) | 
| **Log Monitoring** | 8.1 (13 reviews) | 8.6 (113 reviews) | 

#### Orchestration

| Feature | Palo Alto Networks Cortex XSOAR | Tines | 
|---|---|---|
| **Security Orchestration** | 9.4 (13 reviews) | 9.5 (154 reviews) | 
| **Data Collection** | 8.7 (13 reviews) | 9.0 (130 reviews) | 
| **Threat Intelligence** | 8.6 (13 reviews) | 8.6 (110 reviews) | 
| **Data Visualization** | 9.0 (13 reviews) | 8.1 (99 reviews) | 

#### Response

| Feature | Palo Alto Networks Cortex XSOAR | Tines | 
|---|---|---|
| **Alerting** | 9.2 (13 reviews) | 9.4 (141 reviews) | 
| **Performance Baselin** | 9.2 (13 reviews) | 8.6 (97 reviews) | 
| **High Availability/Disaster Recovery** | 8.6 (13 reviews) | 8.5 (96 reviews) | 

---
## Categories
**Shared Categories (1):** [Security Orchestration, Automation, and Response (SOAR) Software](https://www.g2.com/categories/security-orchestration-automation-and-response-soar)

**Unique to Palo Alto Networks Cortex XSOAR (1):** [Threat Intelligence Software](https://www.g2.com/categories/threat-intelligence)

**Unique to Tines (5):** [Workload Automation Software](https://www.g2.com/categories/workload-automation), [iPaaS Software](https://www.g2.com/categories/ipaas), [Incident Response Software](https://www.g2.com/categories/incident-response), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management), [Other Process Automation Software](https://www.g2.com/categories/other-process-automation)


---
## Reviewer Demographics

### By Company Size

| Segment | Palo Alto Networks Cortex XSOAR | Tines | 
|---|---|---|
| **Small-Business** | 17.9% | 25.0% | 
| **Mid-Market** | 32.1% | 39.0% | 
| **Enterprise** | 50.0% | 36.0% | 

### By Industry

#### Palo Alto Networks Cortex XSOAR

- **Computer & Network Security:** 39.3%
- **Manufacturing:** 7.1%
- **Information Technology and Services:** 7.1%
- **Events Services:** 7.1%
- **Consulting:** 3.6%
- **Retail:** 3.6%
- **Medical Devices:** 3.6%
- **Logistics and Supply Chain:** 3.6%
- **Insurance:** 3.6%
- **Hospital & Health Care:** 3.6%
- **Other:** 17.9%

#### Tines

- **Computer & Network Security:** 20.8%
- **Information Technology and Services:** 16.2%
- **Computer Software:** 13.2%
- **Financial Services:** 10.6%
- **Security and Investigations:** 5.6%
- **Media Production:** 3.0%
- **Marketing and Advertising:** 2.6%
- **Consulting:** 2.0%
- **Banking:** 1.7%
- **Broadcast Media:** 1.7%
- **Other:** 22.8%

---
## Alternatives

### Alternatives to Palo Alto Networks Cortex XSOAR

- [Microsoft Sentinel](https://www.g2.com/products/microsoft-sentinel/reviews) — 4.4/5 stars (296 reviews)
- [Splunk SOAR (Security Orchestration, Automation and Response)](https://www.g2.com/products/splunk-soar-security-orchestration-automation-and-response/reviews) — 4.4/5 stars (40 reviews)
- [Google Security Operations](https://www.g2.com/products/google-security-operations/reviews) — 4.4/5 stars (57 reviews)
- [n8n](https://www.g2.com/products/n8n/reviews) — 4.7/5 stars (290 reviews)
- [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.6/5 stars (440 reviews)
- [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) — 4.3/5 stars (403 reviews)
- [KnowBe4 PhishER/PhishER Plus](https://www.g2.com/products/knowbe4-phisher-phisher-plus/reviews) — 4.5/5 stars (571 reviews)
- [Cloudflare Application Security and Performance](https://www.g2.com/products/cloudflare-application-security-and-performance/reviews) — 4.5/5 stars (618 reviews)
- [Torq AI SOC Platform](https://www.g2.com/products/torq-ai-soc-platform/reviews) — 4.8/5 stars (150 reviews)
- [Recorded Future](https://www.g2.com/products/recorded-future/reviews) — 4.6/5 stars (230 reviews)

### Alternatives to Tines

- [n8n](https://www.g2.com/products/n8n/reviews) — 4.7/5 stars (290 reviews)
- [Torq AI SOC Platform](https://www.g2.com/products/torq-ai-soc-platform/reviews) — 4.8/5 stars (150 reviews)
- [Workato](https://www.g2.com/products/workato/reviews) — 4.7/5 stars (778 reviews)
- [Zapier](https://www.g2.com/products/zapier/reviews) — 4.5/5 stars (2085 reviews)
- [KnowBe4 PhishER/PhishER Plus](https://www.g2.com/products/knowbe4-phisher-phisher-plus/reviews) — 4.5/5 stars (571 reviews)
- [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) — 4.3/5 stars (403 reviews)
- [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) — 4.6/5 stars (7582 reviews)
- [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) — 4.5/5 stars (774 reviews)
- [Make](https://www.g2.com/products/integromat-by-celonis-make/reviews) — 4.6/5 stars (332 reviews)
- [Boomi](https://www.g2.com/products/boomi/reviews) — 4.4/5 stars (506 reviews)

---
## Top Discussions

### Palo Alto Networks Cortex XSOAR

No discussions available for this product.

### Tines

- Title: [What is Tines automation?](https://www.g2.com/discussions/what-is-tines-automation) — 2 comments
  > **Top comment:** "Tines Automation is a tool that can turn any manual process into an automated one. Example would be new hire on-boarding or case creation and notification..."
- Title: [Is tines a soar?](https://www.g2.com/discussions/is-tines-a-soar) — 1 comment
  > **Top comment:** "In my mind, SOAR is specific to handling the automation of security use cases. It's more than a SOAR in that it ALSO allows you to automate IT use cases,..."
- Title: [What does Tines do?](https://www.g2.com/discussions/what-does-tines-do) — 1 comment
  > **Top comment:** "Tines s a radically different approach to displace legacy SOAR and automation for security teams. They provide exceptional automation power in an intuitive,..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/palo-alto-networks-cortex-xsoar-vs-tines)