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At a Glance
Market Segments
Mid-Market (43.3% of reviews)
Enterprise (64.8% of reviews)
Entry-Level Pricing
Free Trial 5 Users Per Month
No pricing available
PagerDuty
Star Rating
(914)4.5 out of 5
Market Segments
Mid-Market (43.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 5 Users Per Month
Free Trial is available
Browse all 4 pricing plansSplunk Enterprise
Star Rating
(423)4.3 out of 5
Market Segments
Enterprise (64.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Splunk EnterpriseSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Splunk Enterprise excels in workload processing with a score of 9.8, making it a strong choice for organizations that require high-volume data handling. In contrast, PagerDuty shines in intelligent automation with a score of 9.7, which reviewers mention is crucial for automating incident responses effectively.
- Reviewers mention that Splunk Enterprise offers robust real-time analytics with a score of 9.1, allowing users to gain immediate insights into their data. However, users on G2 highlight that PagerDuty's machine learning capabilities, scoring 9.5, provide superior predictive analytics for incident management.
- G2 users say that Splunk's dashboards and visualizations are highly customizable, scoring 9.4, which enhances user experience. Conversely, users report that PagerDuty's alerting system, with a score of 9.7, is more effective in delivering timely notifications, ensuring that critical incidents are addressed promptly.
- Reviewers mention that Splunk Enterprise's administration console is rated highly at 9.8, making it easier for IT teams to manage their environments. However, users say that PagerDuty's service management features, scoring 9.8, provide a more comprehensive approach to incident resolution and workflow management.
- Users report that Splunk's data enrichment capabilities are strong, but they find PagerDuty's incident reporting features, with a score of 8.6, to be more user-friendly and effective in tracking and documenting incidents.
- Reviewers mention that while Splunk Enterprise has a solid performance in error management with a score of 8.0, PagerDuty's proactive identification and resolution guidance, both scoring 9.6, are seen as superior for minimizing downtime and improving service reliability.
Pricing
Entry-Level Pricing
PagerDuty
Free
Free Trial
5 Users Per Month
Start with on-call and incident response for small teams.
- 100/month international phone/SMS notifications included
- 1 On-call Schedule
- 1 Escalation Policy
Splunk Enterprise
No pricing availableFree Trial
PagerDuty
Free Trial is available
Splunk Enterprise
No trial information availableRatings
Meets Requirements
9.1
786
8.9
335
Ease of Use
8.6
793
8.1
338
Ease of Setup
8.3
419
8.0
140
Ease of Admin
8.5
408
8.1
125
Quality of Support
8.9
597
8.4
278
Has the product been a good partner in doing business?
8.9
346
8.7
125
Product Direction (% positive)
8.4
783
7.9
326
Features by Category
Automation
9.7
49
Not enough data
9.6
49
Not enough data
9.5
47
Not enough data
Administration
9.8
49
Not enough data
9.6
49
Not enough data
9.7
49
Not enough data
9.6
48
Not enough data
9.6
47
Not enough data
9.8
47
Not enough data
Functionality
9.6
48
Not enough data
9.6
48
Not enough data
9.6
47
Not enough data
Agentic AI - Workload Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
9.2
149
|
Verified
Not enough data
9.5
165
|
Verified
Not enough data
9.2
157
|
Verified
Not enough data
7.8
15
Not enough data
Management Tools
9.2
153
|
Verified
Not enough data
9.1
182
Not enough data
9.0
171
|
Verified
Not enough data
Generative AI
8.0
42
Not enough data
8.1
42
Not enough data
Agentic AI - Incident Management
7.6
9
Not enough data
7.8
9
Not enough data
8.3
9
Not enough data
8.3
9
Not enough data
8.5
9
Not enough data
8.7
9
Not enough data
8.3
9
Not enough data
Functionality
9.7
34
7.0
9
9.5
34
6.5
9
9.7
35
7.9
12
Issue Resolution
9.6
35
7.1
11
9.6
34
6.8
10
9.8
35
6.8
10
Management
9.6
36
7.7
10
9.7
36
8.2
12
9.6
36
7.9
12
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
9.3
19
Not enough data
8.9
20
Not enough data
9.2
20
Monitoring and Management
Not enough data
8.9
17
Not enough data
8.7
15
Not enough data
8.4
19
Not enough data
9.1
20
Agentic AI - Hardware Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.8
62
Not enough data
8.8
62
Not enough data
9.0
62
Not enough data
7.8
54
Management
Not enough data
8.3
55
Not enough data
8.9
61
Not enough data
8.5
61
Not enough data
9.0
61
Agentic AI - Enterprise Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
9.6
41
Not enough data
9.6
41
9.0
5
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Preparation
Not enough data
9.0
67
|
Verified
Not enough data
8.8
66
|
Verified
Not enough data
8.0
61
|
Verified
Not enough data
8.3
61
|
Verified
Analysis
Not enough data
8.3
60
|
Verified
Not enough data
8.3
61
|
Verified
Not enough data
8.8
62
|
Verified
Not enough data
8.7
65
|
Verified
Not enough data
8.8
62
|
Verified
Not enough data
8.2
53
|
Verified
Visualization
Not enough data
8.7
66
|
Verified
Not enough data
8.7
63
|
Verified
Agentic AI - Log Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
8.5
28
Not enough data
Agentic AI - IT Alerting
7.9
7
Not enough data
7.4
7
Not enough data
8.8
7
Not enough data
7.6
7
Not enough data
7.6
7
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
Automation Support - Runbook Automation
8.8
7
Not enough data
8.3
7
Not enough data
7.6
7
Not enough data
8.3
6
Not enough data
Error Management - Runbook Automation
8.6
6
Not enough data
7.6
7
Not enough data
7.9
7
Not enough data
Customization - Runbook Automation
7.5
6
Not enough data
8.1
6
Not enough data
8.9
6
Not enough data
Compliance and Reporting - Runbook Automation
8.6
6
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
Performance - Runbook Automation
8.3
7
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
Agentic AI - Runbook Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Information and Event Management (SIEM)Hide 14 FeaturesShow 14 Features
Not enough data
8.1
28
Network Management
Not enough data
9.1
27
Not enough data
7.3
23
Not enough data
9.2
26
Incident Management
Not enough data
8.9
27
Not enough data
7.8
26
Not enough data
8.5
26
Security Intelligence
Not enough data
7.3
24
Not enough data
6.5
22
Not enough data
8.5
24
Not enough data
8.3
24
Agentic AI - Security Information and Event Management (SIEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
PagerDuty and Splunk Enterprise are categorized as AIOps Platforms and ServiceNow Store Apps
Unique Categories
PagerDuty is categorized as Incident Management, IT Alerting, Workload Automation, and Runbook Automation
Splunk Enterprise is categorized as Enterprise Monitoring, Hardware Monitoring, Customer Data Platform (CDP), Log Analysis, and Security Information and Event Management (SIEM)
Reviews
Reviewers' Company Size
PagerDuty
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Splunk Enterprise
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.7%
Computer Software
21.5%
Financial Services
5.6%
Internet
5.4%
Retail
3.7%
Other
41.1%
Information Technology and Services
26.4%
Computer Software
10.2%
Financial Services
6.7%
Internet
6.2%
Computer & Network Security
6.0%
Other
44.4%
Alternatives
Discussions
What is PagerDuty used for?
2 Comments
AR
As part of the Customer Experience Team, we use it as automation for the distribution of workloads. While other departments use it as a ticketing tool for IT...Read more
How can we do better?
1 Comment
CC
Hi Subhash,
I've passed your question over to our Client Services team. They should be reaching to you via email shortly.
Read more
How much does PagerDuty cost?
1 Comment
GO
This really depends on what you need from Pagerduty and how many users need those features.Read more
Which apps ship with Splunk Enterprise?
1 Comment
SM
Splunk Enterprise comes with a variety of built-in apps and add-ons that provide additional functionality, visualizations, and preconfigured dashboards for...Read more
What are Splunk Enterprise components?
1 Comment
IG
Splunk's 3 main components: Search Head (UI), Indexer (DB) and Forwarder (Endpoint Agent with Universal Forwarder or Aggregation Agent with...Read more
What does Splunk Enterprise do?
1 Comment
SM
Splunk Enterprise is a powerful data analytics platform that allows organizations to collect, index, search, and analyze a wide variety of machine-generated...Read more
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