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# PagerDuty vs incident.io Comparison - What are their main differences?

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PagerDutyincident.io[+ Add Product](#)

Pricing

**PagerDuty**
Free Trial

**Free Trial** 5 Users Per Month · Free

**incident.io**
Free Trial

**Free** 5 Users · Basic

**Pricing Insights**
from reviews

Time to Implement

**PagerDuty**
2 months

Based on 96 responses

**incident.io**
1 monthFaster

Based on 10 responses

Return on Investment

**PagerDuty**
12 months

Based on 75 responses

**incident.io**
6 months6 months sooner

Based on 8 responses

Perceived Cost

**PagerDuty**
$$$$$

**incident.io**
$$$$$

Average Discount

**PagerDuty**
9%

**incident.io**
11%2% more

**Pros & Cons**
from reviews

**PagerDuty**
[
Alert Notifications (21)
](https://www.g2.com/products/pagerduty/reviews?filters%5Bsentiment_snippet%5D=1669004&qs=pros-and-cons#reviews)[
Alerting System (19)
](https://www.g2.com/products/pagerduty/reviews?filters%5Bsentiment_snippet%5D=1669302&qs=pros-and-cons#reviews)[
Alert Issues (12)
](https://www.g2.com/products/pagerduty/reviews?filters%5Bsentiment_snippet%5D=1666799&qs=pros-and-cons#reviews)[
Expensive (8)
](https://www.g2.com/products/pagerduty/reviews?filters%5Bsentiment_snippet%5D=1668679&qs=pros-and-cons#reviews)

**incident.io**
[
Ease of Use (29)
](https://www.g2.com/products/incident-io/reviews?filters%5Bsentiment_snippet%5D=1490372&qs=pros-and-cons#reviews)[
Customer Support (27)
](https://www.g2.com/products/incident-io/reviews?filters%5Bsentiment_snippet%5D=1490039&qs=pros-and-cons#reviews)[
Missing Features (8)
](https://www.g2.com/products/incident-io/reviews?filters%5Bsentiment_snippet%5D=1490484&qs=pros-and-cons#reviews)[
Limited Features (7)
](https://www.g2.com/products/incident-io/reviews?filters%5Bsentiment_snippet%5D=1489832&qs=pros-and-cons#reviews)

Integrations

**PagerDuty**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b3390b4cc3d92e87d570895f7358c003/amazon-cloudwatch.jpg "Product Avatar Image")

Amazon CloudWatch

](https://www.g2.com/products/amazon-cloudwatch/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cacdec8b8edeace9b3c89e0c2cded695/amazon-ec2.jpg "Product Avatar Image")

Amazon EC2

](https://www.g2.com/products/amazon-ec2/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_19e82af715cd25220ff78b5c779730cf/amazon-ecs-optimized-amazon-linux-2-ami-arm-with-support-by-bansir.jpg "Product Avatar Image")

Amazon ECS-Optimized Amazon...

](https://www.g2.com/products/amazon-ecs-optimized-amazon-linux-2-ami-arm-with-support-by-bansir/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_504423766e296a0eeef13491cb738385/amazon-eventbridge.png "Product Avatar Image")

Amazon EventBridge

](https://www.g2.com/products/amazon-eventbridge/reviews)[
View all
](https://www.g2.com/products/pagerduty/integrations)

**incident.io**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b3390b4cc3d92e87d570895f7358c003/amazon-cloudwatch.jpg "Product Avatar Image")

Amazon CloudWatch

](https://www.g2.com/products/amazon-cloudwatch/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5765e8ebfaaec4a7a6c53da6d16e06d4/backstage.jpeg "Product Avatar Image")

Backstage

](https://www.g2.com/products/backstage/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2a9a43b2d4b9db5bdb0ced67c5e23b61/confluence.png "Product Avatar Image")

Confluence

](https://www.g2.com/products/confluence/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_393746d0cdc8904473bde59b5858158e/datadog.png "Product Avatar Image")

Datadog

](https://www.g2.com/products/datadog/reviews)[
View all
](https://www.g2.com/products/incident-io/integrations)

Screenshots

**PagerDuty**
 ![PagerDuty screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/152472/Screen-Shot-2020-10-26-at-9.12.07-AM.png)

**incident.io**
 ![incident.io screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1457303/image.png)

**Ratings**
from reviews

Meets Requirements

**PagerDuty**

9.1

9.1825

**incident.io**

9.2

9.2171

Ease of Use

**PagerDuty**

8.6

8.6833

**incident.io**

9.4

9.4175

Ease of Setup

**PagerDuty**

8.2

8.2460

**incident.io**

9.1

9.1121

Ease of Admin

**PagerDuty**

8.5

8.5421

**incident.io**

9.0

9.098

Quality of Support

**PagerDuty**

8.9

8.9632

**incident.io**

9.8

9.8161

Has the product been a good partner in doing business?

**PagerDuty**

8.9

8.9358

**incident.io**

9.7

9.797

Product Direction (% positive)

**PagerDuty**

8.4

8.4815

**incident.io**

9.9

9.9158

**Features**
ratings from reviews

IT Alerting[Hide 8 FeaturesShow 8 Features](javascript:void(0);)

8.3

35

8.1

8

Generative AI

AI Text Generation

8.4(won by 0.3)

30

8.1

6

Agentic AI - IT Alerting

Autonomous Task Execution

8.3(won by default)

9

Not enough data

Multi-step Planning

8.0(won by default)

9

Not enough data

Cross-system Integration

8.9(won by default)

9

Not enough data

Adaptive Learning

7.9(won by default)

8

Not enough data

Natural Language Interaction

7.9(won by default)

8

Not enough data

Proactive Assistance

8.3(won by default)

8

Not enough data

Decision Making

8.3(won by default)

8

Not enough data

Incident Management[Hide 58 FeaturesShow 58 Features](javascript:void(0);)

8.6

246

9.1

141

Monitoring

Constant Monitoring

9.2(won by 0.4)

152

8.8

95

Timely Alerts

9.5(won by 0.1)

185

|

Verified

9.4

110

TIcket Accuracy

9.2(tied score)

161

|

Verified

9.2(tied score)

115

AI Monitoring

8.0

17

9.1(won by 1.1)

11

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Real-Time Notifications

10.0(won by default)

6

Not enough data

Mobile Alerts

Not enough data

Not enough data

Email Alerts

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Management Tools

Ticket Assignment

9.2(won by 0.2)

163

|

Verified

9.0

107

Standardization

9.1

188

9.4(won by 0.3)

121

Lifecycle Visualization

9.0

175

|

Verified

9.3(won by 0.3)

111

Generative AI

AI Text Generation

8.0

42

8.4(won by 0.4)

63

AI Text Summarization

8.2

43

8.6(won by 0.4)

69

Generative AI

Not enough data

Not enough data

Agentic AI - Incident Management

Autonomous Task Execution

7.3

10

8.6(won by 1.3)

7

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Cross-system Integration

8.6

12

8.8(won by 0.2)

20

Natural Language Interaction

8.5

9

10.0(won by 1.5)

7

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Proactive Assistance

8.7

9

9.5(won by 0.8)

7

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Multi-step Planning

7.8(won by default)

9

Not enough data

Adaptive Learning

8.3(won by default)

9

Not enough data

Decision Making

8.3(won by default)

9

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Additional Functionality

Alerts/Notifications

8.3(won by default)

6

Not enough data

Forms Management

Not enough data

Not enough data

Safety Incident Management

Not enough data

Feature Not Available

Compliance Management

Not enough data

Not enough data

OSHA Compliance

Not enough data

Feature Not Available

Task Management

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Disaster Recovery

Not enough data

Feature Not Available

Document Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Corrective and Preventive Actions (CAPA)

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Issue Management

Not enough data

Not enough data

Communications Management

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

IT Incident Management

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Risk Analysis

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Incident Reporting

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Ticket Management

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

On Call Scheduling

Not enough data

Not enough data

Investigation Management

Not enough data

Not enough data

Maintenance Scheduling

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Runbook Automation[Hide 23 FeaturesShow 23 Features](javascript:void(0);)

8.3

10

Not enough data

Automation Support - Runbook Automation

Common Tool Integration

9.1(won by default)

9

Not enough data

Routine Task Automation

7.3(won by default)

8

Not enough data

Scripting Language Support

8.3(won by default)

7

Not enough data

Automated Task Notifications

8.6(won by default)

7

Not enough data

Error Management - Runbook Automation

Runbook Procedure Updates

8.6(won by default)

6

Not enough data

Recovery Options

7.6(won by default)

7

Not enough data

Error Management in Automation

7.9(won by default)

7

Not enough data

Customization - Runbook Automation

Runbook Customization

7.5(won by default)

6

Not enough data

Workflow Customization

8.3(won by default)

7

Not enough data

Incident Response Customization

8.9(won by default)

6

Not enough data

Compliance and Reporting - Runbook Automation

Security Management

8.6(won by default)

6

Not enough data

Compliance Standards Adherence

8.1(won by default)

7

Not enough data

Reporting and Auditing

8.1(won by default)

7

Not enough data

Performance - Runbook Automation

Self-Service for Non-IT Staff

8.3(won by default)

7

Not enough data

Team Collaboration Enhancement

8.8(won by default)

7

Not enough data

Load Handling Performance

8.3(won by default)

6

Not enough data

Agentic AI - Runbook Automation

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Workload Automation[Hide 19 FeaturesShow 19 Features](javascript:void(0);)

9.6

56

Not enough data

Automation

Scalability

9.6(won by default)

49

Not enough data

Intelligent Automation

9.5(won by default)

47

Not enough data

Workload Processing

Feature Not Available

Not enough data

Administration

Administration Console

9.8(won by default)

48

Not enough data

Workflow Management

9.6(won by default)

48

Not enough data

IT Issue Identification

9.7(won by default)

48

Not enough data

Proactive Workflow

9.6(won by default)

47

Not enough data

Error Alerts

9.6(won by default)

46

Not enough data

Service Management

9.7(won by default)

46

Not enough data

Functionality

API / Integrations

9.6(won by default)

47

Not enough data

Integrations

9.6(won by default)

47

Not enough data

Job Scheduling

9.6(won by default)

47

Not enough data

Agentic AI - Workload Automation

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

AIOps Platforms[Hide 28 FeaturesShow 28 Features](javascript:void(0);)

9.5

59

Not enough data

Functionality

Artificial Intelligence

9.7(won by default)

36

Not enough data

Machine Learning

9.5(won by default)

34

Not enough data

Systems Monitoring

9.7(won by default)

36

Not enough data

IT Monitoring

Not enough data

Not enough data

Performance Monitoring

Not enough data

Not enough data

Issue Resolution

Root Cause Identification

9.6(won by default)

36

Not enough data

Proactive Identification

9.6(won by default)

35

Not enough data

Resolution Guidance

9.8(won by default)

38

Not enough data

Management

System Integration

9.2(won by default)

49

Not enough data

Alerting

9.6(won by default)

51

Not enough data

Reporting

9.4(won by default)

39

Not enough data

Generative AI

AI Text Generation

9.3(won by default)

5

Not enough data

AI Text Summarization

9.0(won by default)

5

Not enough data

Generative AI

Not enough data

Not enough data

Agentic AI - AIOps Platforms

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Additional Functionality

Root Cause Analysis

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Application Security

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Data Aggregation

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

AI SRE Tools[Hide 16 FeaturesShow 16 Features](javascript:void(0);)

Not enough data

8.1

15

Reliability Objectives & Service Operations - AI SRE Tools

SLI & SLO Management

Not enough data

8.0(won by default)

14

Intelligent On-Call Workflows

Not enough data

Not enough data

Error Budget Tracking

Not enough data

Feature Not Available

Service Health Modeling & Reporting

Not enough data

Not enough data

AI Detection & Signal Quality - AI SRE Tools

Alert Correlation & Noise Reduction

Not enough data

8.1(won by default)

15

Adaptive Anomaly Detection

Not enough data

7.4(won by default)

14

Cross-Telemetry Correlation

Not enough data

Not enough data

Change-Aware Detection

Not enough data

Not enough data

Investigation & Root Cause Analysis - AI SRE Tools

Guided Incident Investigation

Not enough data

9.4(won by default)

14

AI Root Cause Analysis

Not enough data

7.4(won by default)

14

Live Debugging in Production

Not enough data

Not enough data

Runtime-Verified Root Cause Analysis

Not enough data

Not enough data

Automation & Platform Controls - AI SRE Tools

Automated Runbook & Workflow Execution

Not enough data

8.5(won by default)

14

Human-in-the-Loop Remediation

Not enough data

8.1(won by default)

14

Integration, APIs & Secure Access Controls

Not enough data

Not enough data

AI-Assisted Code Fix Generation

Not enough data

Not enough data

ServiceNow Store Apps[Hide 6 FeaturesShow 6 Features](javascript:void(0);)

9.6

48

Not enough data

ServiceNow Apps

ServiceNow Integration

9.6(won by default)

42

Not enough data

Value

9.6(won by default)

41

Not enough data

Agentic AI - ServiceNow Store Apps

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![PagerDuty](https://images.g2crowd.com/uploads/product/hd_favicon/d1d426a36640ab716bab27171994b964/pagerduty.svg "PagerDuty")](https://www.g2.com/products/pagerduty/reviews)

PagerDuty

Small-Business(50 or fewer emp.)

19.2%

Mid-Market(51-1000 emp.)

43.3%

Enterprise(\> 1000 emp.)

37.4%

[![incident.io](https://images.g2crowd.com/uploads/product/hd_favicon/d53f02e23521ae1a3827b3b671dfcc7c/incident-io.svg "incident.io")](https://www.g2.com/products/incident-io/reviews)

incident.io

Small-Business(50 or fewer emp.)

11.0%

Mid-Market(51-1000 emp.)

66.2%

Enterprise(\> 1000 emp.)

22.8%

Small-Business

(50 or fewer emp.)

19.2%

11.0%

Mid-Market

(51-1000 emp.)

43.3%

66.2%

Enterprise

(\> 1000 emp.)

37.4%

22.8%

Reviewers' Industry

[![PagerDuty](https://images.g2crowd.com/uploads/product/hd_favicon/d1d426a36640ab716bab27171994b964/pagerduty.svg "PagerDuty")](https://www.g2.com/products/pagerduty/reviews)
PagerDuty

Information Technology and Services

22.9%

Computer Software

21.2%

Financial Services

5.7%

Internet

5.2%

Retail

3.5%

Other

41.5%

[![incident.io](https://images.g2crowd.com/uploads/product/hd_favicon/d53f02e23521ae1a3827b3b671dfcc7c/incident-io.svg "incident.io")](https://www.g2.com/products/incident-io/reviews)
incident.io

Computer Software

24.6%

Financial Services

24.6%

Information Technology and Services

16.9%

Marketing and Advertising

7.2%

Retail

2.4%

Other

24.2%

FAQs

## PagerDuty vs incident.io FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between PagerDuty vs incident.io?

incident.io stands out for its higher reviewer satisfaction scores in ease of use, setup, and support, while PagerDuty is more established with a larger review base and strong reliability themes.

| [PagerDuty](https://www.g2.com/products/pagerduty/reviews) | [incident.io](https://www.g2.com/products/incident-io/reviews) |
| --- | --- |
| 4.5/5 (972 reviews) | 4.8/5 (231 reviews) |
| Mid-Market | Mid-Market |
| 8.2 | 9.1 |
| 8.9 | 9.8 |
| Reliable alerting and integrations | Customer support (41 all-time mentions) |

### How do the pricing models of PagerDuty and incident.io compare?

incident.io is rated higher for value, with reviewers expressing greater satisfaction with its pricing and ROI compared to PagerDuty.

- **PagerDuty:** In recent reviews, many cite concerns about high and sometimes confusing pricing, especially for small teams, and note that advanced features are often locked behind higher tiers.
- **incident.io:** Reviewers describe the pricing as fair and highlight strong ROI, with several noting that onboarding support and feature set justify the cost.
- **Switching reasons:** Recent reviewers mention switching from PagerDuty to incident.io for better value, easier setup, and more modern workflows.

### What are the best alternatives to PagerDuty and incident.io?

The top three alternatives to PagerDuty and incident.io are Dynatrace, SolarWinds IT Incident Response, and FireHydrant.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [PagerDuty](https://www.g2.com/products/pagerduty/reviews) | 4.5/5 (972 reviews) | Mid-Market | Pricing can be high for small teams | Reliable alerting and integrations |
| [incident.io](https://www.g2.com/products/incident-io/reviews) | 4.8/5 (231 reviews) | Mid-Market | Reviewers highlight strong ROI and fair pricing | Customer support (41 all-time mentions) |
| [Dynatrace](https://www.g2.com/products/dynatrace/reviews) | 4.5/5 (1366 reviews) | Enterprise | — | — |
| [SolarWinds IT Incident Response](https://www.g2.com/products/solarwinds-it-incident-response-squadcast/reviews) | 4.4/5 (310 reviews) | Mid-Market | — | — |
| [FireHydrant](https://www.g2.com/products/firehydrant-firehydrant/reviews) | 4.5/5 (143 reviews) | Mid-Market | — | — |

### Which Incident Management features should I prioritize when comparing PagerDuty and incident.io?

Buyers should prioritize integrations, ease of setup, quality of support, and automation features when comparing PagerDuty and incident.io.

- **Integrations:** PagerDuty: Slack (88 all-time mentions), Jira (25), Datadog (15); incident.io: Slack (131), Jira (19), Notion (8).
- **Ease of Setup:** PagerDuty: 8.2; incident.io: 9.1.
- **Quality of Support:** PagerDuty: 8.9; incident.io: 9.8.
- **Automation and AI features:** incident.io reviewers frequently cite AI-driven incident documentation and post-mortem generation as key differentiators.

### What are the pros and cons of PagerDuty vs incident.io?

incident.io's headline strength is customer support, while PagerDuty is recognized for reliable alerting and integrations.

- **PagerDuty strengths:** Reliable alerting and escalation, broad integrations (Slack, Jira, Datadog), robust on-call scheduling, and strong operational reliability.
- **PagerDuty trade-offs:** Reviewers note high pricing for small teams, complex initial setup for advanced features, and a learning curve for new users.
- **incident.io strengths:** Customer support (41 all-time mentions), ease of use (score: 9.4), intuitive Slack integration (131 all-time mentions), AI-driven documentation, and efficient onboarding.
- **incident.io trade-offs:** Some reviewers mention a learning curve due to high configurability, limited workflow automation for company-specific tasks, and requests for more advanced analytics and reporting features.

### Is PagerDuty or incident.io better for small businesses?

incident.io is the better fit for small businesses, with reviewers highlighting its ease of use, onboarding, and ROI.

- **PagerDuty:** Largest segment is Mid-Market; reviewers from smaller teams often cite high pricing and complexity as challenges.
- **incident.io:** Largest segment is Mid-Market; recent small-business reviewers praise its intuitive setup, Slack integration, and strong onboarding support.

### Which Incident Management platform has better integrations?

incident.io is favored by reviewers for integrations, especially with Slack and modern collaboration tools.

- **PagerDuty:** Slack (88 all-time mentions), Jira (25), Datadog (15); reviewers note reliable integrations but mention occasional issues with Slack integration.
- **incident.io:** Slack (131 all-time mentions), Jira (19), Notion (8); reviewers consistently highlight deep Slack integration and ease of connecting with other tools.

### How do PagerDuty and incident.io compare on customer support?

incident.io leads on Quality of Support by a material margin, with a 0.9-point advantage over PagerDuty (9.8 vs 8.9).

- **PagerDuty:** Reviewers describe support as generally responsive but note occasional delays and a desire for more proactive assistance.
- **incident.io:** Reviewers consistently praise the support team for responsiveness, proactive outreach, and hands-on onboarding, with 41 all-time mentions of customer support.

### Which is easier to implement, PagerDuty or incident.io?

incident.io is easier to implement, with a 0.9-point higher Ease of Setup score (9.1 vs 8.2 for PagerDuty).

- **PagerDuty:** Reviewers describe setup as straightforward for basic use but note complexity and a learning curve for advanced configurations and integrations.
- **incident.io:** Reviewers highlight intuitive onboarding, fast migration from other tools, and strong support during implementation, with many citing setup as easy or very easy.

### Which product has better Integrations?

incident.io is rated higher for Integrations, with more reviewer-cited integration mentions and a higher Ease of Use score.

- **PagerDuty:** Integrations: Slack (88 all-time mentions), Jira (25), Datadog (15); Ease of Use: 8.6.
- **incident.io:** Integrations: Slack (131 all-time mentions), Jira (19), Notion (8); Ease of Use: 9.4.

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