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Compare Paessler PRTG and ThousandEyes 
Featured Products
At a Glance
Market Segments
Mid-Market (57.2% of reviews)
Enterprise (80.8% of reviews)
Entry-Level Pricing
Free Trial 10000 Sensors Per Year
No pricing available
Paessler PRTG
Star Rating
(178)4.7 out of 5
Market Segments
Mid-Market (57.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 10000 Sensors Per Year
Browse all 7 pricing plansThousandEyes
Star Rating
(79)4.5 out of 5
Market Segments
Enterprise (80.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ThousandEyesSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Paessler PRTG excels in user-friendliness, particularly during the setup process. Users appreciate the intuitive onboarding wizard that simplifies getting started, while ThousandEyes users have noted some challenges in configuration that can hinder initial implementation.
- According to verified reviews, Paessler PRTG's alerting feature is a standout, providing instant notifications on server failures. This capability is highlighted by users who find it crucial for maintaining server health, whereas ThousandEyes, while offering detailed analytics, does not emphasize alerting in the same way.
- Users say that ThousandEyes provides exceptional visibility into network performance, particularly with its ability to analyze network hops during synthetic tests. This feature is not commonly found in many mainstream tools, giving ThousandEyes an edge for those needing deep network insights.
- Reviewers mention that Paessler PRTG's dashboard consolidates server health checks into a single view, streamlining monitoring processes. This automation of previously manual tasks has been a significant time-saver for users, while ThousandEyes, despite its strong analytics, may not offer the same level of dashboard integration for everyday monitoring.
- G2 reviewers highlight that ThousandEyes shines in providing detailed performance metrics across WAN links, which is essential for diagnosing network issues. However, Paessler PRTG users appreciate its overall performance monitoring capabilities, scoring higher in this area, indicating a more rounded approach to performance management.
- According to recent feedback, ThousandEyes users value its cloud visibility features, which offer brief insights into performance. In contrast, Paessler PRTG users have noted that its customizable alerting and automation features significantly enhance their monitoring efficiency, making it a more practical choice for day-to-day operations.
Pricing
Entry-Level Pricing
Paessler PRTG
Free Trial
Free Trial
10000 Sensors Per Year
30 Day Full Access Free Trial
100% Free. No Credit Card Required
Free Version After the Trial
- Free Full Features for 30 days
ThousandEyes
No pricing availableFree Trial
Paessler PRTG
Free Trial is available
ThousandEyes
Free Trial is available
Ratings
Meets Requirements
9.3
154
8.9
72
Ease of Use
9.0
154
8.2
74
Ease of Setup
8.8
136
8.2
43
Ease of Admin
8.7
104
8.5
42
Quality of Support
8.7
141
8.6
69
Has the product been a good partner in doing business?
8.6
96
8.9
40
Product Direction (% positive)
9.0
145
9.2
77
Features by Category
Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.5
30
Not enough data
9.6
31
Not enough data
8.8
30
Not enough data
8.8
30
Not enough data
8.6
30
Not enough data
8.8
30
Not enough data
Agentic AI - Database Monitoring
8.7
5
Not enough data
8.3
5
Not enough data
9.3
5
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
Functionality
9.3
75
8.9
48
9.2
74
8.5
48
7.9
71
Feature Not Available
9.1
69
8.5
40
Monitoring - Network Monitoring
8.6
38
Not enough data
8.4
40
Not enough data
9.0
41
Not enough data
Management
8.9
68
8.5
41
8.8
70
8.7
47
8.0
67
9.0
45
Analytics - Network Monitoring
7.7
38
Not enough data
7.5
38
Not enough data
Security - Network Monitoring
8.2
38
Not enough data
7.6
37
Not enough data
7.1
38
Not enough data
Network Performance - Network Monitoring
7.5
38
Not enough data
7.1
38
Not enough data
AI Automation - Network Monitoring
5.7
37
Not enough data
5.5
37
Not enough data
5.8
37
Not enough data
Agentic AI - Network Monitoring
7.8
9
Not enough data
8.3
9
Not enough data
8.0
9
Not enough data
7.8
9
Not enough data
7.4
9
Not enough data
8.3
9
Not enough data
8.8
8
Not enough data
Monitoring
8.8
27
9.2
23
8.0
25
8.7
14
7.8
24
8.9
18
9.0
26
9.3
23
Not enough data
Not enough data
Administration
8.6
27
9.0
20
7.5
24
8.9
16
6.9
25
Feature Not Available
Not enough data
Not enough data
Analysis
8.4
27
8.8
23
8.6
26
9.0
24
7.1
24
Feature Not Available
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
8.8
55
Not enough data
9.2
54
Not enough data
8.7
52
Not enough data
Monitoring and Management
8.5
52
Not enough data
8.0
50
Not enough data
8.2
50
Not enough data
9.1
54
Not enough data
Agentic AI - Hardware Monitoring
7.3
5
Not enough data
Not enough data
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
Visibility
9.1
56
Not enough data
9.3
56
Not enough data
8.9
54
Not enough data
Monitoring and Management
8.9
54
Not enough data
8.0
51
Not enough data
8.5
53
Not enough data
9.3
56
Not enough data
9.1
49
Not enough data
8.6
48
Not enough data
Cloud environment support
8.3
41
Not enough data
8.3
43
Not enough data
Agentic AI - Server Monitoring
8.6
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
Functionality
9.3
58
Not enough data
8.9
57
Not enough data
8.8
55
Not enough data
7.3
52
Not enough data
Management
8.9
57
Not enough data
9.2
56
Not enough data
9.1
55
Not enough data
9.3
59
Not enough data
Agentic AI - Enterprise Monitoring
9.1
24
Not enough data
9.1
23
Not enough data
9.2
24
Not enough data
9.2
24
Not enough data
9.2
24
Not enough data
9.3
25
Not enough data
9.1
24
Not enough data
Monitoring
9.2
20
Not enough data
8.8
20
Not enough data
9.3
20
Not enough data
6.8
20
Not enough data
9.3
21
Not enough data
Response
9.3
21
Not enough data
9.0
21
Not enough data
8.4
20
Not enough data
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
8.6
22
Not enough data
8.3
22
Not enough data
Functionality
8.6
22
Not enough data
8.8
22
Not enough data
8.3
22
Not enough data
8.3
23
Not enough data
Digital Employee Experience (DEX) ManagementHide 12 FeaturesShow 12 Features
Not enough data
Not enough data
Experience
Not enough data
Not enough data
Not enough data
Feature Not Available
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Paessler PRTG and ThousandEyes are categorized as Cloud Infrastructure Monitoring, Network Monitoring, and Observability Software
Unique Categories
Paessler PRTG is categorized as Server Monitoring, Hardware Monitoring, Database Monitoring, Application Performance Monitoring (APM), and Enterprise Monitoring
ThousandEyes is categorized as Digital Employee Experience (DEX) Management and Digital Experience Monitoring (DEM)
Reviews
Reviewers' Company Size
Paessler PRTG
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ThousandEyes
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
25.9%
Telecommunications
7.8%
Computer & Network Security
4.2%
Computer Software
3.6%
Hospital & Health Care
3.0%
Other
55.4%
Information Technology and Services
23.1%
Computer Networking
12.8%
Computer & Network Security
10.3%
Computer Software
9.0%
Hospital & Health Care
5.1%
Other
39.7%
Discussions
Paessler FAQ
1 Comment
GR
https://www.paessler.com/support/faqsRead more
What are the benefits and drawbacks of using PRTG Network Monitor for your IT infrastructure, and what improvements would you suggest?
1 Comment
MA
Flexible Licensing:
The licensing model is based on the number of sensors, allowing organizations to choose a plan that fits their specific needs and budget.Read more
Paessler PRTG has no more discussions with answers
ThousandEyes has no discussions with answers
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