Compare Paessler PRTG and ThousandEyes 
At a Glance
Market Segments
Mid-Market (49.5% of reviews)
Enterprise (80.8% of reviews)
Entry-Level Pricing
Free Trial 10000 Sensors Per Year
No pricing available
Paessler PRTG
Star Rating
(206)4.7 out of 5
Market Segments
Mid-Market (49.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 10000 Sensors Per Year
Browse all 7 pricing plansThousandEyes
Star Rating
(80)4.5 out of 5
Market Segments
Enterprise (80.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ThousandEyesSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Paessler PRTG excels in ease of use, with many users appreciating its intuitive interface and the ability to create custom sensors that reflect business impact. In contrast, while ThousandEyes offers powerful analytics, some users find it less straightforward to navigate.
- Users say that ThousandEyes provides exceptional visibility into network performance, particularly with its ability to pinpoint issues quickly. One reviewer highlighted how it helps diagnose problems in minutes rather than hours, a feature that can be crucial for teams needing rapid responses.
- According to verified reviews, Paessler PRTG's auto-discovery feature is a standout, allowing users to map out network dependencies efficiently. This capability is often praised as being more effective than some high-cost AI tools, showcasing PRTG's strength in simplifying network management.
- Reviewers mention that ThousandEyes shines in providing detailed analytics across WAN links, offering insights into latency, packet loss, and jitter. This level of detail is particularly beneficial for organizations focused on optimizing their network performance.
- Users highlight that Paessler PRTG's alerting system is robust, allowing for tailored notifications that help teams stay informed about critical issues. This proactive approach to monitoring is a key advantage for users who prioritize real-time awareness of their network status.
- G2 reviewers note that while both products have strong support, Paessler PRTG receives slightly higher marks for quality of support. Users appreciate the responsiveness and helpfulness of the support team, which can make a significant difference during implementation and troubleshooting.
Pricing
Entry-Level Pricing
Paessler PRTG
Free Trial
Free Trial
10000 Sensors Per Year
30 Day Full Access Free Trial
100% Free. No Credit Card Required
Free Version After the Trial
- Free Full Features for 30 days
ThousandEyes
No pricing availableFree Trial
Paessler PRTG
Free Trial is available
ThousandEyes
Free Trial is available
Ratings
Meets Requirements
9.4
180
8.9
72
Ease of Use
9.1
180
8.2
74
Ease of Setup
9.0
162
8.2
43
Ease of Admin
8.9
129
8.5
42
Quality of Support
8.9
166
8.6
69
Has the product been a good partner in doing business?
8.9
121
8.9
40
Product Direction (% positive)
9.1
171
9.2
77
Features by Category
Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.5
29
Not enough data
9.6
30
Not enough data
8.9
29
Not enough data
8.8
29
Not enough data
8.6
29
Not enough data
8.7
29
Not enough data
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.4
80
8.9
48
9.2
78
8.5
48
7.8
72
Feature Not Available
9.1
70
8.5
40
Monitoring - Network Monitoring
8.6
38
Not enough data
8.5
44
Not enough data
9.0
41
Not enough data
Management
8.9
68
8.5
41
8.8
72
8.7
47
8.0
67
9.0
45
Analytics - Network Monitoring
7.7
38
Not enough data
7.5
39
Not enough data
Security - Network Monitoring
8.2
38
Not enough data
7.6
37
Not enough data
7.1
38
Not enough data
Network Performance - Network Monitoring
7.5
38
Not enough data
7.2
39
Not enough data
AI Automation - Network Monitoring
5.7
37
Not enough data
5.5
37
Not enough data
5.8
37
Not enough data
Agentic AI - Network Monitoring
7.8
9
Not enough data
8.3
9
Not enough data
8.0
9
Not enough data
7.8
9
Not enough data
7.4
9
Not enough data
8.3
9
Not enough data
8.8
8
Not enough data
Monitoring
8.8
27
9.2
23
8.0
25
8.7
14
7.8
24
8.9
18
9.0
26
9.3
23
Not enough data
Not enough data
Administration
8.6
27
9.0
20
7.5
24
8.9
16
6.9
25
Feature Not Available
Not enough data
Not enough data
Analysis
8.4
27
8.8
23
8.6
26
9.0
24
7.1
24
Feature Not Available
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
8.8
56
Not enough data
9.2
56
Not enough data
8.7
53
Not enough data
Monitoring and Management
8.5
53
Not enough data
8.0
50
Not enough data
8.2
50
Not enough data
9.2
56
Not enough data
Agentic AI - Hardware Monitoring
7.3
5
Not enough data
Not enough data
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
Visibility
9.1
57
Not enough data
9.3
58
Not enough data
8.9
55
Not enough data
Monitoring and Management
8.9
54
Not enough data
8.0
51
Not enough data
8.5
53
Not enough data
9.4
58
Not enough data
9.2
51
Not enough data
8.6
48
Not enough data
Cloud environment support
8.3
41
Not enough data
8.3
43
Not enough data
Agentic AI - Server Monitoring
8.6
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
Functionality
9.5
75
Not enough data
9.0
61
Not enough data
8.8
55
Not enough data
7.1
47
Not enough data
Management
9.1
67
Not enough data
9.2
70
Not enough data
9.0
52
Not enough data
9.3
74
Not enough data
Agentic AI - Enterprise Monitoring
9.1
19
Not enough data
9.2
18
Not enough data
9.2
19
Not enough data
9.3
19
Not enough data
9.3
19
Not enough data
9.3
20
Not enough data
9.1
19
Not enough data
Monitoring
9.2
19
Not enough data
8.8
19
Not enough data
9.3
19
Not enough data
6.8
19
Not enough data
9.3
20
Not enough data
Response
9.3
20
Not enough data
9.0
20
Not enough data
8.5
19
Not enough data
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
8.7
21
Not enough data
8.3
21
Not enough data
Functionality
8.6
21
Not enough data
8.9
21
Not enough data
8.4
21
Not enough data
8.3
22
Not enough data
Digital Employee Experience (DEX) ManagementHide 12 FeaturesShow 12 Features
Not enough data
Not enough data
Experience
Not enough data
Not enough data
Not enough data
Feature Not Available
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Paessler PRTG and ThousandEyes are categorized as Cloud Infrastructure Monitoring, Network Monitoring, and Observability Software
Unique Categories
Paessler PRTG is categorized as Server Monitoring, Hardware Monitoring, Database Monitoring, Application Performance Monitoring (APM), and Enterprise Monitoring
ThousandEyes is categorized as Digital Employee Experience (DEX) Management and Digital Experience Monitoring (DEM)
Reviews
Reviewers' Company Size
Paessler PRTG
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ThousandEyes
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
32.8%
Telecommunications
7.3%
Computer & Network Security
4.2%
Computer Software
3.1%
Hospital & Health Care
2.6%
Other
50.0%
Information Technology and Services
23.1%
Computer Networking
12.8%
Computer & Network Security
10.3%
Computer Software
9.0%
Banking
5.1%
Other
39.7%
Discussions
Paessler FAQ
1 Comment
GR
https://www.paessler.com/support/faqsRead more
Has anyone else found the learning curve for custom sensors and reports slows real projects?
1 Comment
AB
<p><span style="color: rgb(0, 0, 0);">Have you tried starting with the built-in sensor templates and REST/custom sensor docs before building from scratch...Read more
How are you handling PRTG’s sensor‑based licensing before it blows up the budget?
1 Comment
AB
<p><span style="color: rgb(0, 0, 0);">Consider focusing on monitoring the most important metrics first and removing unused sensors regularly, since PRTG...Read more
ThousandEyes has no discussions with answers
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