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Compare Paessler PRTG and SolarWinds Observability 
Featured Products
At a Glance
Market Segments
Mid-Market (57.3% of reviews)
Enterprise (46.1% of reviews)
Entry-Level Pricing
Free Trial 10000 Sensors Per Year
No pricing available
Paessler PRTG
Star Rating
(177)4.7 out of 5
Market Segments
Mid-Market (57.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 10000 Sensors Per Year
Browse all 7 pricing plansSolarWinds Observability
Star Rating
(801)4.3 out of 5
Market Segments
Enterprise (46.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about SolarWinds ObservabilitySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Paessler PRTG excels in user satisfaction, particularly with its alerting features. Users appreciate receiving instant notifications on failing servers, which significantly enhances their monitoring capabilities. In contrast, SolarWinds Observability, while offering a unified view, has received mixed feedback regarding its alerting system.
- According to verified reviews, Paessler PRTG is praised for its user-friendly setup process. New users find the onboarding wizard intuitive, making it easy to get started. On the other hand, SolarWinds Observability, despite its comprehensive features, has been noted to have a steeper learning curve for some users.
- Users say that Paessler PRTG provides a streamlined experience by allowing monitoring of all server health checks from a single dashboard. This feature simplifies the monitoring process and automates previously manual tasks. In comparison, SolarWinds Observability offers extensive observability across various environments but may not provide the same level of simplicity in dashboard management.
- Reviewers mention that Paessler PRTG's performance monitoring capabilities are highly rated, with users highlighting its effectiveness in tracking server health and performance metrics. SolarWinds Observability also offers robust performance monitoring, but some users feel it lacks the same depth in specific areas like alert customization.
- G2 reviewers highlight the strong community and support around Paessler PRTG, with many users noting the quality of assistance they receive. This contrasts with SolarWinds Observability, where some users have expressed a desire for improved support responsiveness, particularly during critical incidents.
- According to recent feedback, both products have their strengths in data visualization, but Paessler PRTG is often favored for its customizable dashboards that cater to user preferences. SolarWinds Observability provides good visualization tools as well, but users have noted that they can be less intuitive compared to PRTG's offerings.
Pricing
Entry-Level Pricing
Paessler PRTG
Free Trial
Free Trial
10000 Sensors Per Year
30 Day Full Access Free Trial
100% Free. No Credit Card Required
Free Version After the Trial
- Free Full Features for 30 days
SolarWinds Observability
No pricing availableFree Trial
Paessler PRTG
Free Trial is available
SolarWinds Observability
Free Trial is available
Ratings
Meets Requirements
9.3
152
8.7
646
Ease of Use
8.9
152
8.3
647
Ease of Setup
8.8
134
8.0
482
Ease of Admin
8.6
102
8.3
477
Quality of Support
8.7
139
8.2
589
Has the product been a good partner in doing business?
8.5
94
8.3
445
Product Direction (% positive)
8.9
143
8.1
615
Features by Category
Configuration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Network Automation Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security - Network Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.7
23
Not enough data
9.0
23
Not enough data
9.0
20
Not enough data
8.6
21
Not enough data
8.4
21
Not enough data
8.0
20
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network Security Policy Management (NSPM)Hide 10 FeaturesShow 10 Features
Not enough data
Not enough data
Network Maintenance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.5
30
8.5
9
9.6
31
8.7
9
8.8
30
8.7
9
8.8
30
7.8
9
8.6
30
7.8
9
8.8
30
8.3
9
Agentic AI - Database Monitoring
8.7
5
Not enough data
8.3
5
Not enough data
9.3
5
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
Scope
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.3
75
9.0
78
9.2
74
8.9
78
7.9
71
7.7
71
9.1
69
8.6
74
Monitoring - Network Monitoring
8.6
38
7.9
14
8.4
40
7.6
12
9.0
41
8.1
13
Management
8.9
68
8.4
74
8.8
70
8.6
76
8.0
67
8.2
73
Analytics - Network Monitoring
7.7
38
7.6
12
7.5
38
7.6
13
Security - Network Monitoring
8.2
38
7.9
13
7.6
37
7.2
12
7.1
38
6.9
12
Network Performance - Network Monitoring
7.5
38
7.4
12
7.1
38
7.5
12
AI Automation - Network Monitoring
5.7
37
6.7
12
5.5
37
6.7
12
5.8
37
6.8
12
Agentic AI - Network Monitoring
7.8
9
Not enough data
8.3
9
Not enough data
8.0
9
Not enough data
7.8
9
Not enough data
7.4
9
Not enough data
8.3
9
Not enough data
8.8
8
Not enough data
Monitoring
8.8
27
9.0
16
8.0
25
8.0
17
7.8
24
7.5
14
9.0
26
8.3
15
Not enough data
Feature Not Available
Administration
8.6
27
8.5
16
7.5
24
7.6
14
6.9
25
8.1
15
Not enough data
Not enough data
Analysis
8.4
27
8.7
17
8.6
26
9.0
19
7.1
24
7.9
14
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
7.4
14
Not enough data
6.2
11
Not enough data
6.9
12
Not enough data
7.6
14
Functionality
Not enough data
8.0
14
Not enough data
7.6
13
Not enough data
9.0
17
Not enough data
8.1
18
Incident Management
Not enough data
7.6
16
Not enough data
8.2
16
Not enough data
8.3
17
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Issue Resolution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
8.8
55
8.7
5
9.2
54
8.9
6
8.7
52
8.3
6
Monitoring and Management
8.5
52
8.9
6
8.0
50
6.1
6
8.2
50
8.1
6
9.1
54
8.9
6
Agentic AI - Hardware Monitoring
7.3
5
Not enough data
Not enough data
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
Visibility
Not enough data
8.5
10
Not enough data
9.2
10
Not enough data
8.5
10
Monitoring and Management
Not enough data
7.0
10
Not enough data
7.8
10
Not enough data
8.9
11
Agentic AI - Log Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
9.1
56
8.7
30
9.3
56
8.8
30
8.9
54
8.5
30
Monitoring and Management
8.9
54
8.5
29
8.0
51
8.0
28
8.5
53
8.4
30
9.3
56
8.8
30
9.1
49
8.9
23
8.6
48
8.4
21
Cloud environment support
8.3
41
7.8
23
8.3
43
7.4
22
Agentic AI - Server Monitoring
8.6
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
Functionality
9.3
57
7.9
7
8.8
55
8.3
6
8.8
54
7.9
7
7.2
51
7.7
5
Management
8.9
56
8.1
6
9.2
54
8.6
6
9.0
54
8.3
6
9.3
57
8.6
6
Agentic AI - Enterprise Monitoring
9.1
23
Not enough data
9.1
22
Not enough data
9.2
23
Not enough data
9.1
23
Not enough data
9.1
23
Not enough data
9.2
23
Not enough data
9.1
23
Not enough data
Data Preparation
Not enough data
8.8
8
Not enough data
8.6
7
Not enough data
7.4
9
Not enough data
7.9
8
Analysis
Not enough data
7.3
8
Not enough data
7.7
8
Not enough data
8.0
9
Not enough data
8.6
11
Not enough data
8.8
11
Not enough data
8.8
8
Visualization
Not enough data
9.1
9
Not enough data
8.7
9
Agentic AI - Log Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
9.2
20
8.7
25
8.8
20
8.5
24
9.3
20
8.6
25
6.8
20
7.2
23
9.3
21
8.5
25
Response
9.3
21
8.5
25
9.0
21
8.6
25
8.4
20
7.5
23
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
8.6
22
7.6
25
8.3
22
8.0
21
Functionality
8.6
22
6.9
24
8.8
22
7.2
23
8.3
22
7.2
23
8.3
23
7.5
24
Alerts management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Issue Resolution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Configuration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
7.7
5
Not enough data
Not enough data
Not enough data
7.7
5
Not enough data
Not enough data
Monitoring
Not enough data
9.2
6
Not enough data
8.0
5
Not enough data
5.7
5
Support
Not enough data
Not enough data
Not enough data
6.7
5
Not enough data
Not enough data
Agentic AI - Network Management Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
4.8
7
Agentic AI - IT Alerting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management - Observability Pipeline
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance - Observability Pipeline
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - Observability Pipeline
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance - Observability Pipeline
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Pipeline
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Mobile Application Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
Not enough data
Operating System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Mobile Device Management (MDM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Paessler PRTG and SolarWinds Observability are categorized as Server Monitoring, Hardware Monitoring, Database Monitoring, Cloud Infrastructure Monitoring, Application Performance Monitoring (APM), Network Monitoring, Enterprise Monitoring, and Observability Software
Unique Categories
Paessler PRTG has no unique categories
SolarWinds Observability is categorized as DDI Management Platform, Log Monitoring, AIOps Platforms, Network Traffic Analysis (NTA), Unified Endpoint Management (UEM), Network Security Policy Management (NSPM), Digital Experience Monitoring (DEM), Website Monitoring, Network Automation Tools, Network Management Tools, IT Alerting, Container Monitoring, Log Analysis, Mobile Application Management, Enterprise IT Management, Configuration Management, Mobile Device Management (MDM), and Observability Pipeline
Reviews
Reviewers' Company Size
Paessler PRTG
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SolarWinds Observability
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
25.6%
Telecommunications
7.9%
Computer & Network Security
4.3%
Computer Software
3.7%
Hospital & Health Care
3.0%
Other
55.5%
Information Technology and Services
22.4%
Hospital & Health Care
6.1%
Computer Software
5.5%
Telecommunications
5.0%
Financial Services
3.8%
Other
57.3%
Discussions
Paessler FAQ
1 Comment
GR
https://www.paessler.com/support/faqsRead more
What are the benefits and drawbacks of using PRTG Network Monitor for your IT infrastructure, and what improvements would you suggest?
1 Comment
MA
Flexible Licensing:
The licensing model is based on the number of sensors, allowing organizations to choose a plan that fits their specific needs and budget.Read more
Paessler PRTG has no more discussions with answers
What is the next version and when it is getting released?
2 Comments
SI
2020.2.6 seems to have fixed a few major bugs and is pretty stable. Released in July 2021Read more
Where can I find custom monitoring templates to import into Server & Application Monitor?
2 Comments
SI
Thwack sites are helpful Read more
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