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Compare Paessler PRTG and SmokePing 
Featured Products
At a Glance
Market Segments
Mid-Market (57.2% of reviews)
Mid-Market (41.7% of reviews)
Entry-Level Pricing
Free Trial 10000 Sensors Per Year
No pricing available
Paessler PRTG
Star Rating
(178)4.7 out of 5
Market Segments
Mid-Market (57.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 10000 Sensors Per Year
Browse all 7 pricing plansSmokePing
Star Rating
(28)4.6 out of 5
Market Segments
Mid-Market (41.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about SmokePingSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Paessler PRTG excels in user satisfaction, boasting a significantly higher overall score compared to SmokePing. Users appreciate its user-friendly setup process, with one reviewer highlighting the intuitive onboarding wizard that simplifies getting started.
- Users say that Paessler PRTG's alerting features are a standout, providing instant notifications on server failures. This capability is praised for enhancing operational efficiency, as it allows teams to respond quickly to issues, unlike SmokePing, which, while flexible, does not offer the same level of proactive monitoring.
- Reviewers mention that Paessler PRTG's dashboard consolidates all server health checks in one place, streamlining monitoring tasks. This comprehensive view is a significant advantage over SmokePing, which is noted for its flexibility but lacks the same level of integrated monitoring capabilities.
- According to verified reviews, Paessler PRTG is favored for its automation features, allowing users to automate monitoring tasks that were previously manual. This automation is a time-saver, whereas SmokePing, while effective for pinpointing latency issues, may require more manual intervention.
- Users highlight that Paessler PRTG's quality of support is superior, with a score reflecting strong customer service experiences. In contrast, SmokePing's support is seen as adequate but not as robust, which could be a consideration for teams needing reliable assistance.
- G2 reviewers note that while SmokePing offers impressive configuration flexibility and multiple ping options, it may not meet the broader monitoring needs of users as effectively as Paessler PRTG, which is designed to handle a wider range of server monitoring tasks seamlessly.
Pricing
Entry-Level Pricing
Paessler PRTG
Free Trial
Free Trial
10000 Sensors Per Year
30 Day Full Access Free Trial
100% Free. No Credit Card Required
Free Version After the Trial
- Free Full Features for 30 days
SmokePing
No pricing availableFree Trial
Paessler PRTG
Free Trial is available
SmokePing
No trial information availableRatings
Meets Requirements
9.3
154
8.9
18
Ease of Use
9.0
154
8.4
18
Ease of Setup
8.8
136
7.9
17
Ease of Admin
8.7
104
8.1
17
Quality of Support
8.7
141
8.2
13
Has the product been a good partner in doing business?
8.6
96
8.0
14
Product Direction (% positive)
9.0
145
7.9
17
Features by Category
Functionality
9.5
30
Not enough data
9.6
31
Not enough data
8.8
30
Not enough data
8.8
30
Not enough data
8.6
30
Not enough data
8.8
30
Not enough data
Agentic AI - Database Monitoring
8.7
5
Not enough data
8.3
5
Not enough data
9.3
5
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
Functionality
9.3
75
Not enough data
9.2
74
Not enough data
7.9
71
Not enough data
9.1
69
Not enough data
Monitoring - Network Monitoring
8.6
38
Not enough data
8.4
40
Not enough data
9.0
41
Not enough data
Management
8.9
68
Not enough data
8.8
70
Not enough data
8.0
67
Not enough data
Analytics - Network Monitoring
7.7
38
Not enough data
7.5
38
Not enough data
Security - Network Monitoring
8.2
38
Not enough data
7.6
37
Not enough data
7.1
38
Not enough data
Network Performance - Network Monitoring
7.5
38
Not enough data
7.1
38
Not enough data
AI Automation - Network Monitoring
5.7
37
Not enough data
5.5
37
Not enough data
5.8
37
Not enough data
Agentic AI - Network Monitoring
7.8
9
Not enough data
8.3
9
Not enough data
8.0
9
Not enough data
7.8
9
Not enough data
7.4
9
Not enough data
8.3
9
Not enough data
8.8
8
Not enough data
Monitoring
8.8
27
Not enough data
8.0
25
Not enough data
7.8
24
Not enough data
9.0
26
Not enough data
Not enough data
Not enough data
Administration
8.6
27
Not enough data
7.5
24
Not enough data
6.9
25
Not enough data
Not enough data
Not enough data
Analysis
8.4
27
Not enough data
8.6
26
Not enough data
7.1
24
Not enough data
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
8.8
55
Not enough data
9.2
54
Not enough data
8.7
52
Not enough data
Monitoring and Management
8.5
52
Not enough data
8.0
50
Not enough data
8.2
50
Not enough data
9.1
54
Not enough data
Agentic AI - Hardware Monitoring
7.3
5
Not enough data
Not enough data
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
Visibility
9.1
56
Not enough data
9.3
56
Not enough data
8.9
54
Not enough data
Monitoring and Management
8.9
54
Not enough data
8.0
51
Not enough data
8.5
53
Not enough data
9.3
56
Not enough data
9.1
49
Not enough data
8.6
48
Not enough data
Cloud environment support
8.3
41
Not enough data
8.3
43
Not enough data
Agentic AI - Server Monitoring
8.6
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
Functionality
9.3
58
Not enough data
8.9
57
Not enough data
8.8
55
Not enough data
7.3
52
Not enough data
Management
8.9
57
Not enough data
9.2
56
Not enough data
9.1
55
Not enough data
9.3
59
Not enough data
Agentic AI - Enterprise Monitoring
9.1
24
Not enough data
9.1
23
Not enough data
9.2
24
Not enough data
9.2
24
Not enough data
9.2
24
Not enough data
9.3
25
Not enough data
9.1
24
Not enough data
Monitoring
9.2
20
Not enough data
8.8
20
Not enough data
9.3
20
Not enough data
6.8
20
Not enough data
9.3
21
Not enough data
Response
9.3
21
Not enough data
9.0
21
Not enough data
8.4
20
Not enough data
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
8.6
22
Not enough data
8.3
22
Not enough data
Functionality
8.6
22
Not enough data
8.8
22
Not enough data
8.3
22
Not enough data
8.3
23
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Paessler PRTG and SmokePing are categorized as Server Monitoring
Unique Categories
Paessler PRTG is categorized as Hardware Monitoring, Database Monitoring, Cloud Infrastructure Monitoring, Application Performance Monitoring (APM), Network Monitoring, Enterprise Monitoring, and Observability Software
SmokePing has no unique categories
Reviews
Reviewers' Company Size
Paessler PRTG
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SmokePing
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
25.9%
Telecommunications
7.8%
Computer & Network Security
4.2%
Computer Software
3.6%
Hospital & Health Care
3.0%
Other
55.4%
Telecommunications
20.0%
Information Technology and Services
20.0%
Internet
16.0%
Electrical/Electronic Manufacturing
8.0%
Retail
4.0%
Other
32.0%
Discussions
Paessler FAQ
1 Comment
GR
https://www.paessler.com/support/faqsRead more
What are the benefits and drawbacks of using PRTG Network Monitor for your IT infrastructure, and what improvements would you suggest?
1 Comment
MA
Flexible Licensing:
The licensing model is based on the number of sensors, allowing organizations to choose a plan that fits their specific needs and budget.Read more
Paessler PRTG has no more discussions with answers
SmokePing has no discussions with answers
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