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Compare Paessler PRTG and Site24x7 
Featured Products
At a Glance
Market Segments
Mid-Market (57.2% of reviews)
Mid-Market (44.2% of reviews)
Entry-Level Pricing
Free Trial 10000 Sensors Per Year
$9/month 11 monitors
Paessler PRTG
Star Rating
(178)4.7 out of 5
Market Segments
Mid-Market (57.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 10000 Sensors Per Year
Browse all 7 pricing plansSite24x7
Star Rating
(398)4.6 out of 5
Market Segments
Mid-Market (44.2% of reviews)
Pros & Cons
Entry-Level Pricing
$9/month 11 monitors
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Paessler PRTG excels in its alerting features, with users appreciating the instant notifications for failing servers. This capability is highlighted as a significant advantage for maintaining server health and minimizing downtime.
- Users say that Site24x7 provides a centralized monitoring solution for various systems, including VMs, databases, and networks. This integration makes it easier for teams to manage their infrastructure from one platform, which is a notable benefit for those overseeing multiple components.
- According to verified reviews, both products offer a user-friendly setup process, but Paessler PRTG is particularly praised for its intuitive onboarding wizard. Users have found it easy to get started, which can be a crucial factor for teams looking to implement monitoring solutions quickly.
- Reviewers mention that while Site24x7 is easy to use, some users have noted that it can sometimes struggle with code error detection. However, it still provides valuable insights into error origins, which is essential for troubleshooting.
- G2 reviewers highlight that Paessler PRTG allows for customizable monitoring dashboards, enabling users to track server health checks in one place. This feature has simplified monitoring processes and automated previously manual tasks, saving time and reducing escalation risks.
- Users report that Site24x7's performance is robust, particularly in real-time monitoring, which is crucial for maintaining system uptime. However, some users feel that it could improve in areas like automation and AI assistance, where Paessler PRTG has received lower scores.
Pricing
Entry-Level Pricing
Paessler PRTG
Free Trial
Free Trial
10000 Sensors Per Year
30 Day Full Access Free Trial
100% Free. No Credit Card Required
Free Version After the Trial
- Free Full Features for 30 days
Site24x7
Starter
$9/month
11 monitors
10 basic monitors and 1 Advanced monitor at 1 minute polling frequency. Free trial offered for 30 days.
- 10 Websites/Servers
- 1 Application/Synthetic Web transaction
- 5 Network Interfaces
Free Trial
Paessler PRTG
Free Trial is available
Site24x7
Free Trial is available
Ratings
Meets Requirements
9.3
154
9.1
347
Ease of Use
9.0
154
8.9
354
Ease of Setup
8.8
136
8.9
313
Ease of Admin
8.7
104
8.8
302
Quality of Support
8.7
141
8.6
314
Has the product been a good partner in doing business?
8.6
96
8.9
282
Product Direction (% positive)
9.0
145
9.6
352
Features by Category
Operations
Not enough data
9.1
23
Not enough data
9.1
23
Not enough data
9.6
23
Not enough data
9.3
23
Cost Optimization
Not enough data
8.4
23
Not enough data
8.5
24
Not enough data
8.6
22
Administration
Not enough data
9.3
23
Not enough data
9.7
24
Not enough data
9.2
22
Agentic AI - Cloud Cost Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.9
182
Not enough data
9.2
195
Not enough data
9.3
183
Not enough data
8.9
181
Not enough data
8.9
166
Not enough data
8.9
168
Agentic AI - Website Monitoring
Not enough data
7.6
23
Not enough data
7.3
23
Not enough data
7.2
23
Not enough data
7.5
23
Not enough data
7.3
23
Not enough data
7.3
23
Not enough data
7.5
24
Functionality
9.5
30
9.2
51
9.6
31
9.3
49
8.8
30
8.3
48
8.8
30
8.9
48
8.6
30
8.5
48
8.8
30
8.5
48
Agentic AI - Database Monitoring
8.7
5
Not enough data
8.3
5
Not enough data
9.3
5
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
Functionality
9.3
75
9.1
128
9.2
74
9.3
129
7.9
71
8.3
109
9.1
69
8.8
108
Monitoring - Network Monitoring
8.6
38
8.3
30
8.4
40
8.1
30
9.0
41
9.3
30
Management
8.9
68
9.0
110
8.8
70
8.8
114
8.0
67
8.4
105
Analytics - Network Monitoring
7.7
38
8.4
27
7.5
38
8.3
24
Security - Network Monitoring
8.2
38
8.6
29
7.6
37
8.4
28
7.1
38
8.2
28
Network Performance - Network Monitoring
7.5
38
8.2
28
7.1
38
8.4
28
AI Automation - Network Monitoring
5.7
37
7.4
24
5.5
37
7.4
24
5.8
37
7.5
25
Agentic AI - Network Monitoring
7.8
9
7.6
14
8.3
9
7.4
14
8.0
9
7.6
14
7.8
9
7.4
12
7.4
9
7.6
12
8.3
9
7.4
13
8.8
8
7.4
12
Monitoring
8.8
27
Feature Not Available
8.0
25
8.8
123
7.8
24
Feature Not Available
9.0
26
9.2
132
Not enough data
8.1
20
Administration
8.6
27
9.1
128
7.5
24
8.8
113
6.9
25
8.4
108
Not enough data
6.9
17
Analysis
8.4
27
8.8
125
8.6
26
8.9
136
7.1
24
8.7
106
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
5.8
8
Not enough data
5.6
8
Not enough data
5.5
7
Not enough data
5.5
7
Not enough data
5.2
7
Not enough data
5.5
7
AI Automation - Cloud Infrastructure Monitoring
Not enough data
5.2
7
Not enough data
5.5
7
Functionality
Not enough data
8.1
7
Not enough data
8.3
7
Not enough data
9.8
7
Issue Resolution
Not enough data
9.0
7
Not enough data
8.8
7
Not enough data
8.6
7
Management
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.4
8
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
8.8
55
Not enough data
9.2
54
Not enough data
8.7
52
Not enough data
Monitoring and Management
8.5
52
Not enough data
8.0
50
Not enough data
8.2
50
Not enough data
9.1
54
Not enough data
Agentic AI - Hardware Monitoring
7.3
5
Not enough data
Not enough data
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
Visibility
9.1
56
Not enough data
9.3
56
Not enough data
8.9
54
Not enough data
Monitoring and Management
8.9
54
Not enough data
8.0
51
Not enough data
8.5
53
Not enough data
9.3
56
Not enough data
9.1
49
Not enough data
8.6
48
Not enough data
Cloud environment support
8.3
41
Not enough data
8.3
43
Not enough data
Agentic AI - Server Monitoring
8.6
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
Functionality
9.3
58
Not enough data
8.9
57
Not enough data
8.8
55
Not enough data
7.3
52
Not enough data
Management
8.9
57
Not enough data
9.2
56
Not enough data
9.1
55
Not enough data
9.3
59
Not enough data
Agentic AI - Enterprise Monitoring
9.1
24
Not enough data
9.1
23
Not enough data
9.2
24
Not enough data
9.2
24
Not enough data
9.2
24
Not enough data
9.3
25
Not enough data
9.1
24
Not enough data
Data Preparation
Not enough data
8.7
44
|
Verified
Not enough data
8.7
42
|
Verified
Not enough data
Feature Not Available
Not enough data
8.5
43
|
Verified
Analysis
Not enough data
8.6
45
|
Verified
Not enough data
9.0
45
|
Verified
Not enough data
8.8
47
|
Verified
Not enough data
8.7
47
|
Verified
Not enough data
8.9
46
|
Verified
Not enough data
8.6
39
|
Verified
Visualization
Not enough data
9.1
47
|
Verified
Not enough data
8.7
44
|
Verified
Agentic AI - Log Analysis
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
9.2
20
8.8
93
8.8
20
8.8
96
9.3
20
9.0
98
6.8
20
8.3
71
9.3
21
9.0
95
Response
9.3
21
8.8
96
9.0
21
9.0
92
8.4
20
8.6
89
Agentic AI - Application Performance Monitoring (APM)
Not enough data
6.7
6
Not enough data
7.1
7
Not enough data
6.9
6
Not enough data
7.2
6
Not enough data
6.9
6
Performance
8.6
22
8.6
87
8.3
22
8.5
75
Functionality
8.6
22
8.7
75
8.8
22
8.5
72
8.3
22
8.5
70
8.3
23
8.5
74
Management
Not enough data
8.1
17
Not enough data
8.5
17
Not enough data
8.6
17
Not enough data
9.1
17
Not enough data
8.7
17
Monitoring
Not enough data
9.4
18
Not enough data
8.6
18
Not enough data
9.1
17
Support
Not enough data
9.2
18
Not enough data
9.4
18
Not enough data
8.6
17
Agentic AI - Network Management Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
6.8
54
Agentic AI - IT Alerting
Not enough data
6.4
12
Not enough data
6.1
11
Not enough data
6.1
12
Not enough data
6.3
12
Not enough data
6.0
12
Not enough data
6.0
12
Not enough data
6.0
12
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Paessler PRTG and Site24x7 are categorized as Database Monitoring, Cloud Infrastructure Monitoring, Application Performance Monitoring (APM), Network Monitoring, and Observability Software
Unique Categories
Site24x7 is categorized as AIOps Platforms, Website Monitoring, Cloud Cost Management, Network Management Tools, IT Alerting, and Log Analysis
Reviews
Reviewers' Company Size
Paessler PRTG
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Site24x7
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
25.9%
Telecommunications
7.8%
Computer & Network Security
4.2%
Computer Software
3.6%
Hospital & Health Care
3.0%
Other
55.4%
Information Technology and Services
19.0%
Computer Software
14.7%
Computer & Network Security
10.0%
Financial Services
4.6%
Manufacturing
2.8%
Other
48.8%
Discussions
Paessler FAQ
1 Comment
GR
https://www.paessler.com/support/faqsRead more
What are the benefits and drawbacks of using PRTG Network Monitor for your IT infrastructure, and what improvements would you suggest?
1 Comment
MA
Flexible Licensing:
The licensing model is based on the number of sensors, allowing organizations to choose a plan that fits their specific needs and budget.Read more
Paessler PRTG has no more discussions with answers
Can I pay month on month for the service?
2 Comments
CE
You sure can! You do get a discount if you pay/year though!
Read more
What is a Monitor? What are the lists of Basic and Advanced monitors?
1 Comment
Official Response from Site24x7
Monitor, in this context refers to a Website, Web application, Server, FTP Server running on a specific host/port. Site24x7 checks these monitors to make...Read more
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