Compare Agentforce Revenue Management (formerly Salesforce Revenue Cloud) and Paddle 
At a Glance
Market Segments
Mid-Market (45.7% of reviews)
Small-Business (90.3% of reviews)
Entry-Level Pricing
No pricing available
Pay As You Go
Agentforce Revenue Management (formerly Salesforce Revenue Cloud)
Star Rating
(1,502)4.2 out of 5
Market Segments
Mid-Market (45.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Agentforce Revenue Management (formerly Salesforce Revenue Cloud)Paddle
Star Rating
(237)4.5 out of 5
Market Segments
Small-Business (90.3% of reviews)
Pros & Cons
Entry-Level Pricing
Pay As You Go
Learn more about PaddleSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Salesforce Revenue Cloud excels in providing a comprehensive solution for managing complex pricing and billing processes. Users appreciate how it unifies CPQ, billing, subscriptions, and revenue recognition, which enhances visibility from quote to cash and reduces the risk of manual errors.
- Users say Paddle stands out for its user-friendly interface and ease of managing subscriptions. Reviewers highlight the ability to quickly access customer information and transaction details, making it simple to make necessary changes without hassle.
- According to verified reviews, Salesforce Revenue Cloud has a higher overall satisfaction score, indicating that users find it to be a robust tool for revenue management. The automation of tasks like quoting and contract management is particularly praised for speeding up deal closures.
- Reviewers mention that Paddle's onboarding process is notably stress-free, with many users expressing satisfaction with the support they received during setup. This ease of implementation is a significant advantage for small businesses looking to get started quickly.
- G2 reviewers highlight that while Salesforce Revenue Cloud is well-suited for mid-market companies, Paddle's focus on small businesses allows it to cater effectively to the unique needs of startups and smaller teams, making it a more accessible option for those markets.
- Users report that Paddle's handling of taxes and integration with multiple payment providers simplifies the billing process, which is a major plus for businesses looking to streamline their operations. This feature is particularly beneficial for those managing diverse payment methods.
Pricing
Entry-Level Pricing
Agentforce Revenue Management (formerly Salesforce Revenue Cloud)
No pricing availablePaddle
5% + 50c per transaction
Pay As You Go
Global payments and billing unified in one platform, with cross-border sales tax compliance and fraud protection. No migration fees, monthly fees, or hidden extras.
- Global payments and billing
- Cross-border sales tax compliance
- Fraud protection and chargeback processing
Free Trial
Agentforce Revenue Management (formerly Salesforce Revenue Cloud)
No trial information availablePaddle
Free Trial is available
Ratings
Meets Requirements
8.6
972
8.7
186
Ease of Use
8.0
1,072
8.9
190
Ease of Setup
7.6
550
8.7
154
Ease of Admin
7.9
378
8.9
130
Quality of Support
8.3
887
8.4
188
Has the product been a good partner in doing business?
8.6
375
9.3
127
Product Direction (% positive)
7.9
949
8.4
183
Features by Category
Configuration - cpq
8.4
548
|
Verified
Not enough data
8.2
487
|
Verified
Not enough data
8.1
551
|
Verified
Not enough data
8.3
573
|
Verified
Not enough data
8.1
568
Not enough data
Pricing
7.9
551
|
Verified
Not enough data
7.8
551
|
Verified
Not enough data
8.0
465
|
Verified
Not enough data
8.3
517
|
Verified
Not enough data
8.3
557
|
Verified
Not enough data
8.3
488
|
Verified
Not enough data
Quoting
8.3
542
|
Verified
Not enough data
8.0
485
|
Verified
Not enough data
8.2
565
|
Verified
Not enough data
8.3
479
|
Verified
Not enough data
8.2
520
|
Verified
Not enough data
Admin
7.7
305
|
Verified
Not enough data
7.9
289
|
Verified
Not enough data
7.9
283
|
Verified
Not enough data
7.8
284
|
Verified
Not enough data
Channels
7.8
414
|
Verified
Not enough data
8.0
391
|
Verified
Not enough data
8.1
368
Not enough data
Platform
8.7
292
|
Verified
Not enough data
8.4
234
|
Verified
Not enough data
8.2
225
|
Verified
Not enough data
8.4
279
|
Verified
Not enough data
8.5
270
|
Verified
Not enough data
8.6
23
Not enough data
Generative AI - cpq
7.8
29
Not enough data
8.8
28
Not enough data
8.5
27
Not enough data
Contract Management Platform Features
8.7
13
Not enough data
8.8
12
Not enough data
8.2
12
Not enough data
9.0
13
Not enough data
8.9
12
Not enough data
8.3
12
Not enough data
9.0
12
Not enough data
8.9
12
Not enough data
8.8
12
Not enough data
9.2
12
Not enough data
Generative AI
8.0
11
Not enough data
7.4
11
Not enough data
Agentic AI - Contract Management
9.0
5
Not enough data
Billing and Payments
8.0
22
8.8
36
8.1
21
8.8
35
8.3
22
8.9
37
Revenue Recognition
8.8
22
8.0
32
7.9
22
Feature Not Available
8.0
21
Feature Not Available
Revenue Optimization
7.8
23
7.2
32
7.7
22
7.2
32
8.1
22
7.2
32
8.3
22
7.3
32
Billing
8.6
87
|
Verified
9.0
75
|
Verified
8.5
88
|
Verified
8.5
60
|
Verified
8.2
83
|
Verified
8.3
62
|
Verified
Feature Not Available
7.5
55
|
Verified
Dunning
8.3
76
|
Verified
8.2
56
|
Verified
Feature Not Available
7.8
60
|
Verified
Feature Not Available
8.4
52
|
Verified
Performance
8.3
85
|
Verified
8.4
61
|
Verified
8.5
89
|
Verified
8.2
68
|
Verified
8.3
88
|
Verified
8.1
70
|
Verified
Reporting
8.4
34
|
Verified
7.6
52
|
Verified
8.6
34
|
Verified
Feature Not Available
9.1
34
|
Verified
Feature Not Available
Agentic AI - Subscription Billing
8.3
5
6.5
8
8.3
5
6.5
8
8.7
5
6.7
8
8.0
5
6.7
8
Revenue Recognition
8.5
66
Not enough data
8.5
63
Not enough data
8.2
61
Not enough data
8.4
61
Not enough data
8.6
63
Not enough data
Revenue Performance
8.7
65
Not enough data
8.7
64
Not enough data
8.4
62
Not enough data
8.6
64
Not enough data
8.6
63
Not enough data
Revenue Optimization
8.7
64
Not enough data
8.2
63
Not enough data
8.3
61
Not enough data
8.2
59
Not enough data
Integration
8.4
60
Not enough data
8.9
62
Not enough data
8.6
64
Not enough data
8.3
61
Not enough data
Customer Requirements
8.6
104
Not enough data
8.4
97
Not enough data
8.4
99
Not enough data
Contracts
8.5
97
Not enough data
8.5
92
Not enough data
8.3
97
Not enough data
Revenue
8.7
102
Not enough data
8.3
102
Not enough data
8.4
101
Not enough data
Platform Basics
8.5
8
Not enough data
8.6
7
Not enough data
Artificial Intelligence Capabilities
7.9
7
Not enough data
9.0
7
Not enough data
8.8
7
Not enough data
Contract Data
8.8
8
Not enough data
8.5
8
Not enough data
8.1
8
Not enough data
8.3
8
Not enough data
Generative AI
8.1
7
Not enough data
Contract Creation & Management
8.3
52
Not enough data
8.4
51
Not enough data
8.3
50
Not enough data
8.5
50
Not enough data
Collaboration
8.2
49
Not enough data
8.7
51
Not enough data
Other Platform Features
8.3
51
Not enough data
8.0
50
Not enough data
8.3
49
Not enough data
8.2
49
Not enough data
8.7
49
Not enough data
Contract Data
8.3
51
Not enough data
8.1
50
Not enough data
Generative AI
7.9
29
Not enough data
8.1
28
Not enough data
Agentic AI - Contract Lifecycle Management (CLM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill Generation
8.6
78
7.8
50
8.6
80
8.8
52
8.6
81
9.0
54
Bill Processing
8.3
79
8.3
46
8.5
79
7.9
46
8.4
79
8.9
51
Integration
8.5
79
8.7
48
8.4
80
8.9
49
8.3
79
7.8
41
Agentic AI - Billing
8.2
13
5.5
7
Order Management
8.7
35
7.9
40
|
Verified
8.7
36
8.6
47
|
Verified
8.2
35
7.5
33
|
Verified
8.6
36
9.3
43
|
Verified
Products & Plans
8.3
33
8.5
40
|
Verified
8.3
35
7.9
35
|
Verified
8.2
34
8.1
46
|
Verified
8.7
34
8.2
37
|
Verified
Pricing
8.6
35
9.1
46
|
Verified
8.9
34
8.7
46
|
Verified
8.4
34
7.6
36
|
Verified
Revenue Management
8.7
35
8.9
41
|
Verified
8.5
35
8.2
35
|
Verified
8.3
34
8.5
36
|
Verified
8.2
35
8.7
40
|
Verified
Integration
8.5
35
8.7
43
|
Verified
8.9
34
7.8
37
|
Verified
9.0
35
7.6
35
|
Verified
Agentic AI - Subscription Management
Not enough data
5.7
7
Not enough data
6.2
7
Not enough data
5.7
7
Not enough data
5.5
7
Not enough data
6.3
8
Tracking
Not enough data
9.6
54
Not enough data
9.5
55
Not enough data
9.3
50
Not enough data
8.9
42
Not enough data
8.8
40
Not enough data
9.2
47
Integrations
Not enough data
7.9
47
Remittance
Not enough data
8.7
43
Not enough data
8.0
46
Not enough data
8.5
46
Not enough data
7.8
45
Agentic AI - Sales Tax and VAT Compliance
Not enough data
6.9
8
Not enough data
6.5
8
Data Management
8.3
7
Not enough data
8.1
7
Not enough data
8.6
7
Not enough data
Analysis
8.6
6
Not enough data
9.3
7
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
Agentic AI - Subscription Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment processing - Merchant of Record
Not enough data
9.0
34
Not enough data
9.5
36
Not enough data
9.1
38
Not enough data
9.2
37
Not enough data
8.2
32
Not enough data
7.8
33
Tax management - Merchant of Record
Not enough data
9.5
40
Not enough data
9.4
36
Not enough data
9.5
31
Security and Compliance - Merchant of Record
Not enough data
8.8
28
Not enough data
8.9
29
Not enough data
9.1
31
Not enough data
9.3
33
Administration - Merchant of Record
Not enough data
8.7
34
Not enough data
8.8
36
Not enough data
8.9
39
Payment failure - Failed Payment Recovery
Not enough data
9.3
17
Not enough data
9.3
17
Not enough data
8.8
16
Not enough data
9.4
17
Not enough data
7.9
16
Customer Communication - Failed Payment Recovery
Not enough data
9.1
16
Not enough data
7.5
16
Not enough data
8.3
15
Advance payment method update - Failed Payment Recovery
Not enough data
9.1
16
Not enough data
9.2
16
Not enough data
9.5
16
Failed payment analytics - Failed Payment Recovery
Not enough data
8.8
14
Not enough data
6.3
13
Not enough data
8.6
15
Platform - Pricing
7.3
10
Not enough data
7.0
10
Not enough data
7.3
10
Not enough data
7.8
10
Not enough data
7.3
10
Not enough data
8.2
10
Not enough data
7.3
10
Not enough data
7.2
9
Not enough data
Integration - Pricing
7.0
10
Not enough data
7.0
10
Not enough data
6.5
10
Not enough data
Artificial Intelligence - Pricing
7.5
10
Not enough data
7.3
10
Not enough data
7.9
11
Not enough data
Agentic AI - Pricing
7.0
10
Not enough data
7.3
10
Not enough data
7.2
10
Not enough data
6.5
10
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Agentforce Revenue Management (formerly Salesforce Revenue Cloud) and Paddle are categorized as Subscription Billing, Subscription Revenue Management, Billing, and Subscription Management
Unique Categories
Agentforce Revenue Management (formerly Salesforce Revenue Cloud) is categorized as Contract Lifecycle Management (CLM), Contract Analytics, Quote-to-Cash, Revenue Management, Subscription Analytics, Pricing, CPQ, and Contract Management
Paddle is categorized as Merchant of Record, Sales Tax and VAT Compliance, and Failed Payment Recovery
Reviews
Reviewers' Company Size
Agentforce Revenue Management (formerly Salesforce Revenue Cloud)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paddle
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
16.2%
Information Technology and Services
15.1%
Retail
3.1%
Financial Services
3.0%
Telecommunications
2.9%
Other
59.7%
Computer Software
52.2%
Information Technology and Services
11.2%
Internet
5.4%
Marketing and Advertising
4.0%
Design
2.7%
Other
24.6%
Discussions
How to check how many cpq license in saleforce?
2 Comments
JL
1. Go to Setup | Installed Packages
2. Scroll to the Salesforce CPQ Link
3. Next to the link, there is a link titled "Manage Licenses"
4. Click on that...Read more
Can approvals be completed via email?
2 Comments
JK
Beth, I think it is different for every vendor, so good question. With CallidusCloud CPQ Yes, you can add an “approve” or “reject” link embedded in the email...Read more
How technical does someone need to be to administer SteelBrick CPQ?
2 Comments
Official Response from Agentforce Revenue Management (formerly Salesforce Revenue Cloud)
Since SteelBrick is 100% Native on Salesforce, if you have someone that can administer Salesforce, that person can easily administer SteelBrick CPQ. Read more
I want to get the unauthorized charges to be refunded
1 Comment
VE
Jan
07 Did not make any purchase Unauthorized transaction
Paddle.com Market Limited
Preapproved Payment
- $52.94Read more
How does Paddle prevent fraud?
1 Comment
Official Response from Paddle
Paddle protects against fraud with both automated and manual systems. Chargebacks are contested on your behalf so you can keep the money you’ve earned.
Read more
How does Paddle handle VAT and Sales Tax on my behalf?
1 Comment
Official Response from Paddle
Paddle calculates and applies sales tax for you, as well as taking on your tax liability and remitting on your behalf, so you never have to deal with sales...Read more
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