G2 reviewers report that TherapyNotes excels in user-friendliness, with many users highlighting its intuitive interface and strong reporting capabilities. Reviewers appreciate the ability to filter reports by provider or payer, making it a powerful tool for practice management.
Users say Pabau Practice Management stands out for its all-in-one functionality, which integrates various administrative tasks seamlessly. Many users find the calendar and diary functions particularly effective, contributing to smoother clinic operations without the need for multiple add-ons.
According to verified reviews, TherapyNotes offers exceptional customer support, with users praising the responsiveness and knowledge of the support team. This level of service is often cited as a key factor in user satisfaction, especially for those new to the software.
Reviewers mention that Pabau's customizability is a significant advantage, allowing practices to tailor the system to their specific needs. This flexibility is appreciated by users who require a solution that adapts to their unique workflows.
G2 reviewers highlight that while TherapyNotes has a higher score in ease of setup and administration, Pabau's overall market presence and recent user feedback indicate a growing satisfaction among its users, particularly in the small business segment.
Users report that TherapyNotes is particularly effective for small practices, with a straightforward pricing structure that many find appealing. In contrast, Pabau's higher entry-level price may be a consideration for smaller clinics looking for budget-friendly options.
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