# Pabau Practice Management vs athenaOne Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Pabau Practice Management excels in overall user satisfaction, boasting a significantly higher rating compared to athenaOne. Users appreciate its all-in-one system, which integrates various functionalities, making clinic administration much smoother.
- **Users say** Pabau's implementation process is notably quick and intuitive, with many highlighting the seamless onboarding experience. In contrast, athenaOne users have mentioned challenges with setup, indicating a steeper learning curve for new users.
- **According to verified reviews** , Pabau shines in its customization capabilities, allowing practices to tailor the software to their specific needs. This flexibility is a key differentiator, as users feel empowered to adapt the system to fit their workflows without needing multiple add-ons.
- **Reviewers mention** that while athenaOne offers user-friendly templates and features like the ambient note function, it falls short in overall satisfaction compared to Pabau. Users appreciate the chat feature for easy communication, but some feel the platform has more features than necessary for smaller practices.
- **Users highlight** Pabau's exceptional support quality, with many praising the helpfulness and understanding of the support team. In contrast, athenaOne users have expressed mixed feelings about support, indicating that it could be improved to better assist users with their needs.
- **G2 reviewers note** that Pabau's focus on small businesses is evident in its tailored features and user experience, making it a preferred choice for smaller clinics. Meanwhile, athenaOne, while still serving small businesses, has a broader feature set that may not be fully utilized by smaller practices, leading to some dissatisfaction.



| | Pabau Practice Management | athenaOne | 
|---|---|---|
| **Star Rating** | 4.8 out of 5 | 3.4 out of 5 | 
| **Total Reviews** | 303 | 112 | 
| **Largest Market Segment** | Small-Business (99.3% of reviews) | Small-Business (44.1% of reviews) | 
| **Entry Level Price** | $59.00 Per Month | No pricing available | 

---
## Top Pros & Cons

### Pabau Practice Management

Pros:
- Customer Support (64 reviews)
- Ease of Use (52 reviews)

Cons:
- Technical Issues (15 reviews)
- Complex Setup (13 reviews)

### athenaOne

Pros:
- Ease of Use (5 reviews)
- Features (5 reviews)

Cons:
- Inadequate Reporting (3 reviews)
- Learning Curve (3 reviews)

---
## Ratings Comparison
| Rating | Pabau Practice Management | athenaOne | 
|---|---|---|
  | **Meets Requirements** | 9.2 (262 reviews) | 7.8 (87 reviews) | 
  | **Ease of Use** | 9.0 (271 reviews) | 7.5 (87 reviews) | 
  | **Ease of Setup** | 8.6 (211 reviews) | 6.2 (28 reviews) | 
  | **Ease of Admin** | 8.6 (90 reviews) | 7.0 (21 reviews) | 
  | **Quality of Support** | 9.3 (260 reviews) | 7.2 (82 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (89 reviews) | 7.3 (21 reviews) | 
  | **Product Direction (% positive)** | 9.5 (253 reviews) | 6.5 (83 reviews) | 

---
## Pricing

### Pabau Practice Management

#### Entry-Level Pricing

Plan: Startup Plan

Price: $59.00 Per Month

Key Features:
- 1 user
- Allows you to have up to 100 clients
- All features included

[Browse all 6 editions](https://www.g2.com/products/pabau-practice-management/pricing)

#### Free Trial

No

### athenaOne

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Value-Based Performance Management Analytics

| Product | Score | Reviews |
|---|---|---|
| **Pabau Practice Management** | N/A | N/A |
| **athenaOne** | 8.5/10 | 8 |

#### Data Management

| Feature | Pabau Practice Management | athenaOne | 
|---|---|---|
| **Data Visualization - Value-Based Performance Management Analytics** | Not enough data | 8.9 (6 reviews) | 
| **Financial Data Analysis - Value-Based Performance Management Analytics** | Not enough data | 8.1 (6 reviews) | 
| **Clinical Data Analysis - Value-Based Performance Management Analytics** | Not enough data | 8.3 (6 reviews) | 

#### Administrative

| Feature | Pabau Practice Management | athenaOne | 
|---|---|---|
| **Payer Contract Monitoring - Value-Based Performance Management Analytics** | Not enough data | 8.1 (6 reviews) | 
| **Population Health Analytics - Value-Based Performance Management Analytics** | Not enough data | 8.6 (6 reviews) | 
| **Compliance - Value-Based Performance Management Analytics** | Not enough data | 9.2 (6 reviews) | 

### Population Health Management

| Product | Score | Reviews |
|---|---|---|
| **Pabau Practice Management** | N/A | N/A |
| **athenaOne** | N/A | N/A |

#### Data Management

| Feature | Pabau Practice Management | athenaOne | 
|---|---|---|
| **Knowledge Share - Population Health Management** | Not enough data | Not enough data | 
| **Data aggregator - Population Health Management** | Not enough data | Not enough data | 
| **Predictive Patient Analysis - Population Health Management** | Not enough data | Not enough data | 

#### Care Management

| Feature | Pabau Practice Management | athenaOne | 
|---|---|---|
| **Patient Engagement - Population Health Management** | Not enough data | Not enough data | 
| **Disease Risk Management - Population Health Management** | Not enough data | Not enough data | 
| **Health Care Planning - Population Health Management** | Not enough data | Not enough data | 

#### Agentic AI - Population Health Management

| Feature | Pabau Practice Management | athenaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Healthcare Payer Care Management Workflow Applications

| Product | Score | Reviews |
|---|---|---|
| **Pabau Practice Management** | N/A | N/A |
| **athenaOne** | 8.0/10 | 16 |

#### Administrative

| Feature | Pabau Practice Management | athenaOne | 
|---|---|---|
| **Systems Interoperability - Payer Care Management Workflow Applications** | Not enough data | 7.7 (13 reviews) | 
| **Applications Integration - Payer Care Management Workflow Applications** | Not enough data | 8.1 (12 reviews) | 
| **Workflow Optimization - Payer Care Management Workflow Applications** | Not enough data | 8.2 (13 reviews) | 
| **Patient Care Plan Management - Payer Care Management Workflow Applications** | Not enough data | 8.0 (11 reviews) | 
| **Data Ingestion - Payer Care Management Workflow Applications** | Not enough data | 7.4 (12 reviews) | 

#### Processes

| Feature | Pabau Practice Management | athenaOne | 
|---|---|---|
| **Compliance - Payer Care Management Workflow Applications** | Not enough data | 8.1 (13 reviews) | 
| **Payer Support - Payer Care Management Workflow Applications** | Not enough data | 8.2 (13 reviews) | 
| **Provider Support - Payer Care Management Workflow Applications** | Not enough data | 8.6 (13 reviews) | 

### Revenue Cycle Management

| Product | Score | Reviews |
|---|---|---|
| **Pabau Practice Management** | N/A | N/A |
| **athenaOne** | 8.8/10 | 12 |

#### Clinical

| Feature | Pabau Practice Management | athenaOne | 
|---|---|---|
| **Compliance - Revenue Cycle Management (RCM)** | Not enough data | 8.9 (11 reviews) | 
| **Software Integrations - Revenue Cycle Management (RCM)** | Not enough data | 8.9 (12 reviews) | 
| **Task Automation - Revenue Cycle Management (RCM)** | Not enough data | 9.0 (12 reviews) | 

#### Financial

| Feature | Pabau Practice Management | athenaOne | 
|---|---|---|
| **Billing Automation - Revenue Cycle Management (RCM)** | Not enough data | 9.0 (12 reviews) | 
| **Clearinghouse Integration - Revenue Cycle Management (RCM)** | Not enough data | 8.5 (12 reviews) | 
| **Claims Management - Revenue Cycle Management (RCM)** | Not enough data | 8.3 (12 reviews) | 

### Healthcare Claims Management

| Product | Score | Reviews |
|---|---|---|
| **Pabau Practice Management** | N/A | N/A |
| **athenaOne** | 8.8/10 | 12 |

#### Efficiency 

| Feature | Pabau Practice Management | athenaOne | 
|---|---|---|
| **Claims Data Automation - Healthcare Claims Management** | Not enough data | 8.8 (11 reviews) | 
| **Electronic Submissions - Healthcare Claims Management** | Not enough data | 9.2 (11 reviews) | 
| **Clearinghouse Integration - Healthcare Claims Management** | Not enough data | 9.2 (10 reviews) | 
| **Claims Process Workflow - Healthcare Claims Management** | Not enough data | 8.3 (11 reviews) | 

#### Accuracy

| Feature | Pabau Practice Management | athenaOne | 
|---|---|---|
| **Claims Resubmission - Healthcare Claims Management** | Not enough data | 8.5 (12 reviews) | 
| **Patient Data Security - Healthcare Claims Management** | Not enough data | 9.0 (12 reviews) | 
| **Claims Scrubbing - Healthcare Claims Management** | Not enough data | 8.8 (11 reviews) | 

### Clinical Documentation

| Product | Score | Reviews |
|---|---|---|
| **Pabau Practice Management** | 9.1/10 | 126 |
| **athenaOne** | N/A | N/A |

#### Operations

| Feature | Pabau Practice Management | athenaOne | 
|---|---|---|
| **Workflow Optimization - Clinical Documentation** | 9.1 (117 reviews) | Not enough data | 
| **EHR Integration - Clinical Documentation** | 9.2 (108 reviews) | Not enough data | 
| **Clinical Communication - Clinical Documentation** | 9.3 (109 reviews) | Not enough data | 
| **Transcription Automation - Clinical Documentation** | 9.0 (72 reviews) | Not enough data | 
| **CDI Training - Clinical Documentation** | 9.0 (91 reviews) | Not enough data | 
| **Clinical Data Exchange - Clinical Documentation** | 9.1 (95 reviews) | Not enough data | 
| **Document Access - Clinical Documentation** | 9.3 (106 reviews) | Not enough data | 
| **Digitization - Clinical Documentation** | 9.3 (106 reviews) | Not enough data | 

#### Generative AI

| Feature | Pabau Practice Management | athenaOne | 
|---|---|---|
| **AI Text Summarization** | 9.0 (68 reviews) | Not enough data | 

### Patient Case Management

| Product | Score | Reviews |
|---|---|---|
| **Pabau Practice Management** | N/A | N/A |
| **athenaOne** | 7.4/10 | 6 |

#### Data Collection

| Feature | Pabau Practice Management | athenaOne | 
|---|---|---|
| **Patient Data Aggregation - Patient Case Management** | Feature Not Available | 7.8 (6 reviews) | 
| **Patient Data Management - Patient Case Management** | Feature Not Available | 6.7 (6 reviews) | 
| **Clinical Communication and Collaboration - Patient Case Management** | Feature Not Available | 7.8 (6 reviews) | 
| **Utilization Management - Patient Case Management** | Feature Not Available | 7.2 (6 reviews) | 

### EHR

| Product | Score | Reviews |
|---|---|---|
| **Pabau Practice Management** | 9.3/10 | 37 |
| **athenaOne** | 8.1/10 | 23 |

#### Clinical Workflow Management

| Feature | Pabau Practice Management | athenaOne | 
|---|---|---|
| **Multiple Medical Provider Access** | 9.3 (24 reviews) | 8.6 (22 reviews) | 
| **Ancillary Care Provider Access** | Feature Not Available | 7.9 (19 reviews) | 
| **Meaningful Use Reporting** | 9.2 (26 reviews) | 7.7 (20 reviews) | 
| **Clinical Documentation** | 9.4 (34 reviews) | 8.0 (22 reviews) | 

#### Patient Health Information Management

| Feature | Pabau Practice Management | athenaOne | 
|---|---|---|
| **ePHI Storage** | 9.5 (23 reviews) | 8.9 (22 reviews) | 
| **Interoperability** | 9.2 (21 reviews) | 7.8 (20 reviews) | 
| **Patient Workflow Management** | 9.4 (30 reviews) | 8.1 (21 reviews) | 

#### Agentic AI - EHR

| Feature | Pabau Practice Management | athenaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Spa and Salon Management

| Product | Score | Reviews |
|---|---|---|
| **Pabau Practice Management** | 9.2/10 | 30 |
| **athenaOne** | N/A | N/A |

#### Business Administration - Spa Management

| Feature | Pabau Practice Management | athenaOne | 
|---|---|---|
| **Inventory Management** | 9.0 (24 reviews) | Not enough data | 
| **Billing & Sales** | 9.3 (28 reviews) | Not enough data | 
| **Employee Management** | 9.4 (27 reviews) | Not enough data | 

#### Marketing - Spa Management

| Feature | Pabau Practice Management | athenaOne | 
|---|---|---|
| **Membership** | 9.1 (24 reviews) | Not enough data | 
| **Social Review** | 8.9 (23 reviews) | Not enough data | 
| **Automated Campaigns** | 9.2 (24 reviews) | Not enough data | 

#### Guest Experience - Spa Management

| Feature | Pabau Practice Management | athenaOne | 
|---|---|---|
| **Scheduling** | 9.7 (26 reviews) | Not enough data | 
| **Surveys** | 9.1 (24 reviews) | Not enough data | 
| **Customer Trends** | 9.3 (23 reviews) | Not enough data | 

### Patient Engagement

| Product | Score | Reviews |
|---|---|---|
| **Pabau Practice Management** | 9.2/10 | 79 |
| **athenaOne** | N/A | N/A |

#### Patient-Centered Functions

| Feature | Pabau Practice Management | athenaOne | 
|---|---|---|
| **Online Presence Management** | 9.2 (65 reviews) | Not enough data | 
| **Patient Feedback Management** | 9.2 (63 reviews) | Not enough data | 
| **Patient Portal** | 9.2 (67 reviews) | Not enough data | 
| **Patient Communications** | 9.4 (73 reviews) | Not enough data | 
| **Integration with Wearables** | Feature Not Available | Not enough data | 

#### Operations

| Feature | Pabau Practice Management | athenaOne | 
|---|---|---|
| **Workflow Management** | 9.4 (75 reviews) | Not enough data | 
| **Interoperability** | 9.1 (64 reviews) | Not enough data | 
| **Digital Intake Forms** | 9.3 (70 reviews) | Not enough data | 
| **Engagement Measuring** | 9.3 (67 reviews) | Not enough data | 
| **Patient Satisfaction Management** | 9.2 (66 reviews) | Not enough data | 
| **EHR Integration** | 9.1 (62 reviews) | Not enough data | 
| **IPC Systems Integration** | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | Pabau Practice Management | athenaOne | 
|---|---|---|
| **AI Text Summarization** | 8.6 (44 reviews) | Not enough data | 

### Medical Practice Management

| Product | Score | Reviews |
|---|---|---|
| **Pabau Practice Management** | 8.9/10 | 131 |
| **athenaOne** | N/A | N/A |

#### Operations Management

| Feature | Pabau Practice Management | athenaOne | 
|---|---|---|
| **Administrative Processes** | 9.1 (125 reviews) | Not enough data | 
| **Back Office Processes** | 8.9 (111 reviews) | Not enough data | 
| **Workflow Coordination** | 9.0 (112 reviews) | Not enough data | 
| **Practice Specialty Support** | 8.6 (107 reviews) | Not enough data | 

#### Added Efficiencies

| Feature | Pabau Practice Management | athenaOne | 
|---|---|---|
| **Integration with EHRs** | 8.7 (95 reviews) | Not enough data | 
| **Compliance** | 9.0 (101 reviews) | Not enough data | 
| **Integration with Billing Software** | 8.7 (102 reviews) | Not enough data | 
| **Patient Information Management** | 9.2 (112 reviews) | Not enough data | 

### Telemedicine

| Product | Score | Reviews |
|---|---|---|
| **Pabau Practice Management** | 9.2/10 | 25 |
| **athenaOne** | N/A | N/A |

#### Technology

| Feature | Pabau Practice Management | athenaOne | 
|---|---|---|
| **Telecommunications** | 8.8 (16 reviews) | Not enough data | 
| **Low Bandwidth Support** | Feature Not Available | Not enough data | 
| **EHR Integration** | 8.8 (17 reviews) | Not enough data | 

#### Administration

| Feature | Pabau Practice Management | athenaOne | 
|---|---|---|
| **Practice Branding** | 9.4 (18 reviews) | Not enough data | 
| **Practice Specific** | 9.4 (21 reviews) | Not enough data | 
| **Charting And Documentation** | 9.4 (22 reviews) | Not enough data | 

#### Compliance

| Feature | Pabau Practice Management | athenaOne | 
|---|---|---|
| **HIPAA Compliance** | 9.4 (16 reviews) | Not enough data | 
| **State Regulation Compliance** | 9.3 (17 reviews) | Not enough data | 

### Medical Spa

| Product | Score | Reviews |
|---|---|---|
| **Pabau Practice Management** | 8.9/10 | 117 |
| **athenaOne** | N/A | N/A |

#### Business Management

| Feature | Pabau Practice Management | athenaOne | 
|---|---|---|
| **Inventory Management** | 8.8 (87 reviews) | Not enough data | 
| **Merchant Services** | 8.8 (91 reviews) | Not enough data | 
| **Appointment Scheduling** | 9.4 (102 reviews) | Not enough data | 
| **Employee Management** | 9.1 (88 reviews) | Not enough data | 

#### Marketing

| Feature | Pabau Practice Management | athenaOne | 
|---|---|---|
| **Client Communications** | 9.1 (100 reviews) | Not enough data | 
| **Loyalty Management** | 9.0 (86 reviews) | Not enough data | 
| **CRM** | 9.1 (98 reviews) | Not enough data | 

#### Practice Management

| Feature | Pabau Practice Management | athenaOne | 
|---|---|---|
| **Patient Records** | 9.3 (104 reviews) | Not enough data | 
| **Photo Management** | 9.1 (94 reviews) | Not enough data | 
| **E-Prescribing and Lab Orders** | 8.6 (81 reviews) | Not enough data | 
| **Patient Portal** | 9.0 (91 reviews) | Not enough data | 
| **Insurance Billing** | 8.1 (73 reviews) | Not enough data | 

#### Platform Tools

| Feature | Pabau Practice Management | athenaOne | 
|---|---|---|
| **Reporting and Analytics** | 8.8 (90 reviews) | Not enough data | 
| **Healthtech Integrations** | 8.9 (84 reviews) | Not enough data | 
| **Mobile App** | 8.7 (89 reviews) | Not enough data | 

### Medical Billing

| Product | Score | Reviews |
|---|---|---|
| **Pabau Practice Management** | N/A | N/A |
| **athenaOne** | N/A | N/A |

#### Agentic AI - Medical Billing

| Feature | Pabau Practice Management | athenaOne | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (4):** [Patient Case Management Software](https://www.g2.com/categories/patient-case-management), [Patient Engagement Software](https://www.g2.com/categories/patient-engagement), [Telemedicine Software](https://www.g2.com/categories/telemedicine), [EHR Software](https://www.g2.com/categories/ehr)

**Unique to Pabau Practice Management (4):** [Clinical Documentation Software](https://www.g2.com/categories/clinical-documentation), [Spa and Salon Management Software](https://www.g2.com/categories/spa-and-salon-management), [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management), [Medical Spa Software](https://www.g2.com/categories/medical-spa)

**Unique to athenaOne (6):** [Value-Based Performance Management Analytics Software](https://www.g2.com/categories/value-based-performance-management-analytics), [Healthcare Payer Care Management Workflow Applications Software](https://www.g2.com/categories/healthcare-payer-care-management-workflow-applications), [Medical Billing Software](https://www.g2.com/categories/medical-billing), [Revenue Cycle Management Software](https://www.g2.com/categories/revenue-cycle-management), [Healthcare Claims Management Software](https://www.g2.com/categories/healthcare-claims-management), [Population Health Management Software](https://www.g2.com/categories/population-health-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Pabau Practice Management | athenaOne | 
|---|---|---|
| **Small-Business** | 99.3% | 44.1% | 
| **Mid-Market** | 0.7% | 36.0% | 
| **Enterprise** | 0% | 19.8% | 

### By Industry

#### Pabau Practice Management

- **Medical Practice:** 44.3%
- **Health, Wellness and Fitness:** 28.0%
- **Hospital & Health Care:** 7.4%
- **Cosmetics:** 7.4%
- **Pharmaceuticals:** 3.7%
- **Alternative Medicine:** 3.0%
- **Consumer Services:** 2.7%
- **Hospitality:** 0.7%
- **Sports:** 0.3%
- **Plastics:** 0.3%
- **Other:** 2.0%

#### athenaOne

- **Hospital & Health Care:** 54.1%
- **Medical Practice:** 28.8%
- **Health, Wellness and Fitness:** 5.4%
- **Information Technology and Services:** 1.8%
- **Individual & Family Services:** 1.8%
- **Alternative Medicine:** 1.8%
- **Research:** 0.9%
- **Public Safety:** 0.9%
- **Public Relations and Communications:** 0.9%
- **Management Consulting:** 0.9%
- **Other:** 2.7%

---
## Alternatives

### Alternatives to Pabau Practice Management

- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews)
- [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (330 reviews)
- [Epic](https://www.g2.com/products/epic/reviews) — 4.2/5 stars (937 reviews)
- [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews)
- [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (297 reviews)
- [Vagaro](https://www.g2.com/products/vagaro/reviews) — 4.6/5 stars (393 reviews)
- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (337 reviews)
- [Mindbody](https://www.g2.com/products/mindbody/reviews) — 3.7/5 stars (517 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4060 reviews)

### Alternatives to athenaOne

- [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (330 reviews)
- [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (257 reviews)
- [Epic](https://www.g2.com/products/epic/reviews) — 4.2/5 stars (937 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4060 reviews)
- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews)
- [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (337 reviews)
- [CharityTracker](https://www.g2.com/products/charitytracker/reviews) — 4.6/5 stars (337 reviews)
- [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (297 reviews)

---
## Top Discussions

### Pabau Practice Management

No discussions available for this product.

### athenaOne

- Title: [Is Athena a clearinghouse?](https://www.g2.com/discussions/is-athena-a-clearinghouse) — 1 comment
  > **Top comment:** "Athena is not a clearing house. Athena is a billing software. "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/pabau-practice-management-vs-athenaone)