G2 reviewers report that Pabau Practice Management excels in overall user satisfaction, boasting a significantly higher rating compared to athenaOne. Users appreciate its all-in-one system, which integrates various functionalities, making clinic administration much smoother.
Users say Pabau's implementation process is notably quick and intuitive, with many highlighting the seamless onboarding experience. In contrast, athenaOne users have mentioned challenges with setup, indicating a steeper learning curve for new users.
According to verified reviews, Pabau shines in its customization capabilities, allowing practices to tailor the software to their specific needs. This flexibility is a key differentiator, as users feel empowered to adapt the system to fit their workflows without needing multiple add-ons.
Reviewers mention that while athenaOne offers user-friendly templates and features like the ambient note function, it falls short in overall satisfaction compared to Pabau. Users appreciate the chat feature for easy communication, but some feel the platform has more features than necessary for smaller practices.
Users highlight Pabau's exceptional support quality, with many praising the helpfulness and understanding of the support team. In contrast, athenaOne users have expressed mixed feelings about support, indicating that it could be improved to better assist users with their needs.
G2 reviewers note that Pabau's focus on small businesses is evident in its tailored features and user experience, making it a preferred choice for smaller clinics. Meanwhile, athenaOne, while still serving small businesses, has a broader feature set that may not be fully utilized by smaller practices, leading to some dissatisfaction.
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.