Compare Oyster and Paychex 
At a Glance
Market Segments
Mid-Market (48.4% of reviews)
Small-Business (75.3% of reviews)
Entry-Level Pricing
Starting at $29.00 Per Month
Contact Vendor for Pricing
Oyster
Star Rating
(1,455)4.4 out of 5
Market Segments
Mid-Market (48.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $29.00 Per Month
Browse all 4 pricing plansPaychex
Star Rating
(1,674)4.1 out of 5
Market Segments
Small-Business (75.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about PaychexSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Paychex excels in providing a comprehensive solution for managing the entire employee lifecycle, with users highlighting its effective Hiring module that simplifies recruitment across multiple job openings. This feature is particularly beneficial for small businesses looking for an all-in-one platform.
- Users say that Oyster stands out for its user-friendly interface, making it easy to navigate and submit expenses. Reviewers appreciate the simplicity of the GUI, which enhances the overall experience, especially for mid-market companies that require efficient expense management.
- According to verified reviews, Paychex is praised for its responsive customer support, with users mentioning specific representatives who provided timely assistance. This level of support is crucial for businesses that need quick answers to their payroll and HR queries.
- Reviewers mention that Oyster's onboarding process is notably smooth, with features that facilitate automated workflows and notifications. This is particularly advantageous for companies looking to streamline their onboarding experience and ensure new hires are integrated quickly and effectively.
- G2 reviewers highlight that while Paychex has a strong presence in the small business segment, it may face challenges in customization options, which some users feel could be more flexible to better fit unique business needs. This can be a drawback for companies with specific requirements.
- Users report that while both platforms offer solid payroll functionalities, Paychex shines in direct deposit features, receiving high praise for its reliability. In contrast, Oyster's payroll capabilities are viewed as slightly less robust, which may be a consideration for businesses prioritizing payroll efficiency.
Pricing
Entry-Level Pricing
Oyster
Contractor
Starting at $29.00
Per Month
An all-in-one solution to quickly generate contracts, set up global payments, and streamline contractor management.
- Hire contractors in 180+ countries
- Draft, edit, and sign compliant contracts in minutes
- Process invoices and pay contractors in 120+ currencies
Free Trial
Oyster
Free Trial is available
Paychex
No trial information availableRatings
Meets Requirements
8.9
338
8.7
1,336
Ease of Use
9.0
1,213
8.4
1,399
Ease of Setup
8.9
740
8.3
1,008
Ease of Admin
8.8
169
8.5
986
Quality of Support
8.6
322
8.3
1,289
Has the product been a good partner in doing business?
8.6
166
8.5
983
Product Direction (% positive)
8.7
343
7.5
1,312
Features by Category
Core HR
Not enough data
8.1
113
Not enough data
7.8
106
Not enough data
7.8
52
Not enough data
8.1
76
Not enough data
8.4
113
Not enough data
7.7
114
Generative AI
Not enough data
4.3
5
Platform
7.8
31
7.5
312
7.8
30
7.4
165
8.5
30
Feature Not Available
8.5
33
8.3
400
8.9
33
8.5
409
8.4
30
8.0
292
7.8
31
8.2
401
8.4
31
8.4
423
Expense Reports
Not enough data
8.4
40
|
Verified
Not enough data
8.2
32
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
26
|
Verified
Not enough data
8.8
37
|
Verified
Not enough data
Feature Not Available
Not enough data
7.4
19
|
Verified
Agentic AI - Expense Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Travel Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
16
|
Verified
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Generative AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
7.6
25
|
Verified
Not enough data
7.5
21
|
Verified
Not enough data
Feature Not Available
Platform
Not enough data
7.7
13
Not enough data
7.8
24
|
Verified
Administration
Not enough data
8.5
26
|
Verified
Administration
Not enough data
8.0
134
|
Verified
Not enough data
7.9
136
|
Verified
Not enough data
8.1
140
|
Verified
Not enough data
7.9
130
|
Verified
Not enough data
8.3
198
|
Verified
Platform
Not enough data
8.2
216
|
Verified
Not enough data
7.7
98
|
Verified
Not enough data
6.9
34
Not enough data
8.2
207
|
Verified
Not enough data
8.0
148
|
Verified
Not enough data
7.5
75
|
Verified
Employee Self Service
8.7
46
8.6
854
|
Verified
8.1
42
8.0
547
|
Verified
7.5
34
8.3
528
|
Verified
Administration
8.7
42
8.7
872
|
Verified
8.3
42
7.9
562
|
Verified
8.7
41
9.3
933
|
Verified
8.0
40
8.5
406
|
Verified
8.4
37
8.9
782
|
Verified
Feature Not Available
8.7
563
|
Verified
8.8
38
8.6
456
|
Verified
Feature Not Available
9.1
781
|
Verified
Feature Not Available
9.1
831
|
Verified
Taxes
8.4
36
9.1
881
|
Verified
8.1
35
9.0
837
|
Verified
8.4
34
9.1
829
|
Verified
Integration
7.5
34
7.7
265
|
Verified
7.8
36
7.7
302
|
Verified
8.1
32
7.7
305
|
Verified
8.0
32
7.6
264
|
Verified
Platform
7.9
37
8.6
862
|
Verified
8.3
41
8.6
839
|
Verified
8.7
40
8.7
881
|
Verified
8.4
39
8.7
728
|
Verified
Benefits Administration Platform Features
Not enough data
8.2
232
Not enough data
7.9
195
Not enough data
7.0
112
Not enough data
8.3
172
Not enough data
8.5
189
Not enough data
8.2
225
Not enough data
8.4
210
Not enough data
7.9
151
Benefits Administration Platform Features
Not enough data
8.2
232
Not enough data
7.9
195
Not enough data
7.0
112
Not enough data
8.3
172
Not enough data
8.5
189
Not enough data
8.2
225
Not enough data
8.4
210
Not enough data
8.3
222
Not enough data
7.9
151
Not enough data
7.6
101
Not enough data
5.8
19
Not enough data
6.7
23
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
7.8
31
7.5
312
7.8
30
7.4
165
8.5
30
Feature Not Available
8.5
33
8.3
400
8.9
33
8.5
409
8.4
30
8.0
292
7.8
31
8.2
401
8.4
31
8.4
423
Compliance
Not enough data
6.7
10
Not enough data
6.7
8
Not enough data
6.7
10
Platform
Not enough data
6.5
9
Not enough data
7.0
9
Not enough data
6.5
9
Support
Not enough data
6.2
10
Not enough data
7.0
9
Not enough data
6.9
8
Not enough data
6.5
11
Not enough data
6.9
12
Not enough data
6.0
13
Not enough data
6.0
12
Automation
Not enough data
7.4
26
Logistics
Not enough data
8.0
31
Not enough data
7.6
28
Not enough data
6.9
26
Management
Not enough data
6.7
20
Not enough data
7.5
21
Not enough data
7.8
26
Not enough data
8.1
31
Not enough data
8.2
31
Not enough data
8.4
32
Not enough data
7.7
29
Monitoring
Not enough data
7.7
26
Not enough data
7.7
27
Not enough data
7.2
27
Processing
9.0
77
Not enough data
8.4
67
Not enough data
8.2
72
Not enough data
8.2
67
Not enough data
Compliance
8.3
68
Not enough data
8.5
72
Not enough data
8.0
61
Not enough data
Integration
8.4
59
Not enough data
7.7
58
Not enough data
7.6
45
Not enough data
Reporting
7.4
55
Not enough data
7.5
57
Not enough data
8.1
67
Not enough data
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Recruiting and Onboarding
Not enough data
6.7
20
7.6
21
6.6
49
Not enough data
7.5
21
|
Verified
Platform
7.8
31
7.5
312
7.8
30
7.4
165
8.5
30
Feature Not Available
8.5
33
8.3
400
8.9
33
8.5
409
8.4
30
8.0
292
7.8
31
8.2
401
8.4
31
8.4
423
Platform Basics
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Content
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Background Check Administration
Not enough data
8.0
20
Not enough data
8.2
10
Not enough data
8.0
10
Background Check Data
Not enough data
7.8
9
Not enough data
6.9
7
Not enough data
7.8
9
Background Check Additional Functionality
Not enough data
6.7
8
Not enough data
6.5
8
Not enough data
5.2
7
AI Insight Check - Background Check
Not enough data
Feature Not Available
AI Investigation and Verification - Background Check
Not enough data
Not enough data
Platform Basics
7.9
46
Not enough data
8.5
55
Not enough data
8.7
54
Not enough data
Platform Performance
7.9
53
Not enough data
Feature Not Available
Not enough data
Platform Functionality
8.5
52
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Additional Functionality
8.9
54
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
7.4
29
Not enough data
Platform Basics
7.9
8
Not enough data
5.8
6
Not enough data
9.0
7
Not enough data
Generative AI
Not enough data
Not enough data
Platform Performance
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Content
9.0
8
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Additional Functionality
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
6
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance reviews
Not enough data
5.0
8
Not enough data
6.9
9
Not enough data
5.6
8
Goals
Not enough data
6.0
8
Not enough data
6.2
7
Feedback
Not enough data
6.5
9
Not enough data
6.5
8
Not enough data
6.5
8
Not enough data
6.0
7
Data
Not enough data
6.7
8
Not enough data
6.7
9
Agentic AI - Performance Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform Basics
8.7
53
Not enough data
8.7
54
Not enough data
Platform Administration
7.6
43
Not enough data
8.5
47
Not enough data
8.3
48
Not enough data
Platform Payment Content
8.6
50
Not enough data
8.5
51
Not enough data
Feature Not Available
Not enough data
Reports
Not enough data
6.8
11
Not enough data
6.9
12
Not enough data
6.8
12
Not enough data
8.2
12
Cleaning
Not enough data
6.4
13
Not enough data
7.6
11
Not enough data
8.0
11
Generative AI
Not enough data
Feature Not Available
Not enough data
6.9
9
Not enough data
5.7
9
Compatability
7.5
102
Not enough data
7.9
100
Not enough data
7.7
105
Not enough data
Benefits
6.2
100
Not enough data
7.2
110
Not enough data
Core Functionality - Employer of Record (EOR)
Not enough data
Not enough data
Expanded Functionality - Employer of Record (EOR)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Employer of Record (EOR)
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing
Not enough data
7.9
14
Not enough data
8.1
12
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Candidate Management - Applicant Tracking System
Not enough data
8.0
14
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.8
31
7.5
312
7.8
30
7.4
165
8.5
30
Feature Not Available
8.5
33
8.3
400
8.9
33
8.5
409
8.4
30
8.0
292
7.8
31
8.2
401
8.4
31
8.4
423
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
7.8
6
Feature Not Available
6.9
6
Not enough data
7.5
6
Feature Not Available
7.2
6
Not enough data
7.5
6
Feature Not Available
Platform Content
8.3
23
8.0
106
8.7
24
8.2
114
8.6
26
8.2
95
8.5
24
7.6
47
9.0
25
7.0
46
8.6
23
7.1
45
Platform Additional Functionality
8.9
23
8.4
129
7.9
22
7.5
51
7.7
21
7.9
60
8.6
22
7.8
82
8.8
23
7.9
100
Platform Data
7.3
22
7.6
56
7.9
22
7.9
77
8.5
21
7.6
64
Platform
7.8
31
7.5
312
7.8
30
7.4
165
8.5
30
Feature Not Available
8.5
33
8.3
400
8.9
33
8.5
409
8.4
30
8.0
292
7.8
31
8.2
401
8.4
31
8.4
423
Recruiting and Onboarding
7.6
21
6.6
49
8.6
21
8.3
116
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
LMS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interface
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Corporate Learning Management Systems
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Intermediate GEP features
8.5
106
Not enough data
7.8
88
Not enough data
Other GEP Features
8.1
99
Not enough data
Feature Not Available
Not enough data
8.4
104
Not enough data
Time Tracking
Not enough data
8.3
217
Not enough data
8.3
131
Not enough data
8.4
94
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Mobile Time Tracking
Not enough data
8.3
150
Administration
Not enough data
8.0
134
|
Verified
Not enough data
7.9
136
|
Verified
Not enough data
8.1
140
|
Verified
Not enough data
7.9
130
|
Verified
Not enough data
8.3
198
|
Verified
Platform
Not enough data
8.2
216
|
Verified
Not enough data
7.7
98
|
Verified
Not enough data
6.9
34
Not enough data
8.2
207
|
Verified
Not enough data
8.0
148
|
Verified
Not enough data
7.5
75
|
Verified
Platform
7.8
31
7.5
312
7.8
30
7.4
165
8.5
30
Feature Not Available
8.5
33
8.3
400
8.9
33
8.5
409
8.4
30
8.0
292
7.8
31
8.2
401
8.4
31
8.4
423
Platform
7.8
31
7.5
312
7.8
30
7.4
165
8.5
30
Feature Not Available
8.5
33
8.3
400
8.9
33
8.5
409
8.4
30
8.0
292
7.8
31
8.2
401
8.4
31
8.4
423
Workforce Management Platform Features
Not enough data
8.8
31
Not enough data
8.0
27
Not enough data
8.6
68
Not enough data
8.4
67
Not enough data
8.4
29
Not enough data
Feature Not Available
Not enough data
8.8
41
Not enough data
9.0
59
Not enough data
7.7
27
Not enough data
8.2
38
Platform
7.8
31
7.5
312
7.8
30
7.4
165
8.5
30
Feature Not Available
8.5
33
8.3
400
8.9
33
8.5
409
8.4
30
8.0
292
7.8
31
8.2
401
8.4
31
8.4
423
Categories
Categories
Shared Categories
Oyster and Paychex are categorized as Onboarding, Payroll, and PEO Providers
Unique Categories
Oyster is categorized as Global Employment Platforms (GEP), Employer of Record (EOR), Contractor Payments, Contractor Management, HR Compliance, Multi-Country Payroll, and Freelancer Management Systems
Paychex is categorized as Candidate Relationship Management, Time Tracking, Time & Attendance, Applicant Tracking Systems (ATS), Benefits Administration, Performance Management, Workforce Management, Background Check, HR Analytics, Corporate Learning Management Systems, Employee Perks, Core HR, Expense Management, HCM Software, and Employee Recognition
Reviews
Reviewers' Company Size
Oyster
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paychex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
21.1%
Computer Software
19.7%
Financial Services
3.4%
Consulting
3.3%
Marketing and Advertising
3.2%
Other
49.3%
Non-Profit Organization Management
6.9%
Construction
6.2%
Hospital & Health Care
4.9%
Real Estate
4.0%
Retail
3.8%
Other
74.2%
Discussions
What is Oyster used for?
2 Comments
AU
Oyster is used to help US based companies hire exception talent locally and world wide as employees or contractors! They make the process, quick, painless,...Read more
Oyster has no more discussions with answers
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
LP
I believe the service fee is through a range employee count not individually.Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
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