G2 reviewers report that Paychex excels in providing a comprehensive payroll solution, with users appreciating its ability to track pay and deductions seamlessly. One user noted, "Paychex serves as a one-stop shop because I can contact customer service, and they'll send everything I need." This highlights its strong customer support and user-friendly interface.
Users say that Oyster stands out for its onboarding capabilities, particularly for remote teams. Reviewers mention that it "provides a seamless employment onboarding for a third party company," making it a great choice for businesses looking to streamline their hiring processes.
According to verified reviews, Paychex has a solid reputation for its direct deposit features, with users praising the real-time visibility of their paychecks. One user expressed satisfaction with being able to see their paycheck in real time, which enhances the overall payroll experience.
Reviewers mention that Oyster's user experience is notably favorable, with many finding the platform easy to navigate. A user highlighted that "the platform is easy to navigate, UX is favorable and the system takes a few clicks to get to the desired page," which can significantly improve day-to-day usability.
G2 reviewers report that while Paychex has a strong presence in the small business market, it may not cater as effectively to mid-market companies. This is reflected in its lower G2 scores for onboarding compared to Oyster, which is more tailored to the needs of mid-sized businesses.
Users say that both platforms offer good support, but Oyster has a slight edge in responsiveness. Reviewers appreciate that if there's no immediate answer, it takes no longer than twenty-four hours to resolve issues, showcasing its commitment to customer service.
Pricing
Entry-Level Pricing
Oyster
Contractor
Starting at $29.00
Per Month
An all-in-one solution to quickly generate contracts, set up global payments, and streamline contractor management.
Hire contractors in 180+ countries
Draft, edit, and sign compliant contracts in minutes
Process invoices and pay contractors in 120+ currencies
Oyster is used to help US based companies hire exception talent locally and world wide as employees or contractors! They make the process, quick, painless,...Read more
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
Could you gear the instructions to the CLIENT instead of the PayChex representative?
2 Comments
EG
Paychex provided a printout that we give to employees that tells them how to set up their accounts. When I set up the company's online account a few years...Read more
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