# Salesforce Backup & Recover vs Spanning Backup Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Salesforce Backup & Recover excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Spanning Backup. Users appreciate its reliability and low-maintenance nature, noting that it provides peace of mind once set up.
- **Users say** that Salesforce Backup & Recover offers a more intuitive onboarding experience, with many highlighting the straightforward process of restoring specific data or metadata, which saves time compared to manual backups. In contrast, while Spanning Backup is also praised for its ease of use, it doesn't quite match the level of satisfaction seen with Salesforce.
- **Reviewers mention** that Salesforce Backup & Recover's ability to reduce storage in the main Salesforce org is a significant benefit, allowing archived data to be easily accessible on record pages. This feature enhances data tracking, which some users feel is less emphasized in Spanning Backup.
- **According to verified reviews** , both products are recognized for their reliability, but Salesforce Backup & Recover stands out with a higher quality of support. Users have noted that the support team is responsive and helpful during implementation, whereas Spanning Backup's support has received mixed feedback.
- **Reviewers highlight** that while Spanning Backup is easy to set up and runs automatically in the background, Salesforce Backup & Recover offers a more comprehensive feature set that includes advanced versioning and security standards, which are crucial for businesses with stringent data protection needs.
- **Users appreciate** the clean interface of Spanning Backup, which makes navigation easy. However, Salesforce Backup & Recover's higher ratings in ease of administration and overall user experience suggest that it may provide a more seamless day-to-day usability for teams managing backups.



| | Salesforce Backup & Recover | Spanning Backup | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 415 | 225 | 
| **Largest Market Segment** | Mid-Market (54.5% of reviews) | Mid-Market (56.1% of reviews) | 
| **Entry Level Price** | No pricing available | Contact Us 1 Per user Per Month | 

---
## Top Pros & Cons

### Salesforce Backup & Recover

Pros:
- Ease of Use (67 reviews)
- Salesforce Integration (43 reviews)

Cons:
- Expensive (25 reviews)
- Limitations (16 reviews)

### Spanning Backup

Pros:
- Ease of Use (11 reviews)
- Easy Restore (6 reviews)

Cons:
- Backup Issues (4 reviews)
- Expensive (4 reviews)

---
## Ratings Comparison
| Rating | Salesforce Backup & Recover | Spanning Backup | 
|---|---|---|
  | **Meets Requirements** | 9.2 (240 reviews) | 8.7 (158 reviews) | 
  | **Ease of Use** | 8.9 (325 reviews) | 8.9 (164 reviews) | 
  | **Ease of Setup** | 9.0 (285 reviews) | 9.1 (147 reviews) | 
  | **Ease of Admin** | 9.3 (207 reviews) | 9.0 (142 reviews) | 
  | **Quality of Support** | 9.2 (218 reviews) | 8.4 (143 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.4 (200 reviews) | 8.7 (139 reviews) | 
  | **Product Direction (% positive)** | 8.7 (230 reviews) | 8.0 (154 reviews) | 

---
## Pricing

### Salesforce Backup & Recover

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Spanning Backup

#### Entry-Level Pricing

Plan: Spanning Backup for Google Workspace

Price: Contact Us 1 Per user Per Month

Description: Protect your Google Workspace data from human error, sync and misconfigurations, viruses, malware and more! Spanning provides daily, automated backups of Gmail, Drive (including Team Drives), Calendars, Contacts and Sites. A default unlimited retention policy guarantees that your valuable Google Workspace data will remain fully backed up and recoverable at all times.

Key Features:
- Daily, automated backups
- On-demand backups
- Point-in-time restore

[Browse all 3 editions](https://www.g2.com/products/spanning-backup/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### SaaS Backup

| Product | Score | Reviews |
|---|---|---|
| **Salesforce Backup & Recover** | 8.3/10 | 192 |
| **Spanning Backup** | 8.9/10 | 102 |

#### Functionality

| Feature | Salesforce Backup & Recover | Spanning Backup | 
|---|---|---|
| **Real-time Sync** | 8.8 (118 reviews) | Feature Not Available | 
| **Storage Capacity** | 9.3 (170 reviews) | 9.1 (96 reviews) | 
| **Remote Backup** | 9.4 (160 reviews) | Feature Not Available | 
| **Versioning** | 9.2 (159 reviews) | 8.8 (88 reviews) | 

#### Compatibility 

| Feature | Salesforce Backup & Recover | Spanning Backup | 
|---|---|---|
| **SaaS Application Variety** | 8.8 (121 reviews) | 8.5 (88 reviews) | 
| **Storage Formats** | 9.1 (130 reviews) | 8.8 (85 reviews) | 

#### Management

| Feature | Salesforce Backup & Recover | Spanning Backup | 
|---|---|---|
| **File Sharing** | 8.6 (128 reviews) | Feature Not Available | 
| **Security Standards** | 9.3 (158 reviews) | 8.9 (85 reviews) | 
| **Encrypted Storage** | 9.3 (153 reviews) | 9.0 (89 reviews) | 

#### Agentic AI - SaaS Backup

| Feature | Salesforce Backup & Recover | Spanning Backup | 
|---|---|---|
| **Autonomous Task Execution** | 6.4 (7 reviews) | Not enough data | 
| **Multi-step Planning** | 6.9 (7 reviews) | Not enough data | 
| **Cross-system Integration** | 7.2 (9 reviews) | Not enough data | 
| **Adaptive Learning** | 6.9 (7 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.7 (5 reviews) | Not enough data | 
| **Proactive Assistance** | 7.8 (6 reviews) | Not enough data | 
| **Decision Making** | 7.3 (5 reviews) | Not enough data | 

### Backup

| Product | Score | Reviews |
|---|---|---|
| **Salesforce Backup & Recover** | N/A | N/A |
| **Spanning Backup** | N/A | N/A |

#### Management

| Feature | Salesforce Backup & Recover | Spanning Backup | 
|---|---|---|
| **Disaster Recovery** | Not enough data | Not enough data | 
| **Remote Backup** | Not enough data | Not enough data | 
| **Storage Formats** | Not enough data | Not enough data | 
| **Scheduled Backups** | Not enough data | Not enough data | 
| **On-Demand Restoration** | Not enough data | Not enough data | 

#### Reporting

| Feature | Salesforce Backup & Recover | Spanning Backup | 
|---|---|---|
| **Activity Monitoring** | Not enough data | Not enough data | 
| **Documentation** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Security

| Feature | Salesforce Backup & Recover | Spanning Backup | 
|---|---|---|
| **Data Encryption** | Not enough data | Not enough data | 
| **Security and Compliance** | Not enough data | Not enough data | 
| **Deduplication ** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [SaaS Backup Software](https://www.g2.com/categories/saas-backup)




---
## Reviewer Demographics

### By Company Size

| Segment | Salesforce Backup & Recover | Spanning Backup | 
|---|---|---|
| **Small-Business** | 14.2% | 37.9% | 
| **Mid-Market** | 54.5% | 56.1% | 
| **Enterprise** | 31.3% | 6.1% | 

### By Industry

#### Salesforce Backup & Recover

- **Financial Services:** 14.2%
- **Information Technology and Services:** 10.1%
- **Non-Profit Organization Management:** 9.9%
- **Computer Software:** 6.1%
- **Higher Education:** 6.1%
- **Hospital & Health Care:** 4.8%
- **Manufacturing:** 2.5%
- **Insurance:** 2.5%
- **Telecommunications:** 2.3%
- **Consumer Goods:** 2.0%
- **Other:** 39.5%

#### Spanning Backup

- **Information Technology and Services:** 13.6%
- **Non-Profit Organization Management:** 11.1%
- **Computer Software:** 6.5%
- **Financial Services:** 5.0%
- **Manufacturing:** 4.0%
- **Computer & Network Security:** 3.5%
- **Education Management:** 3.5%
- **Primary/Secondary Education:** 2.5%
- **Mechanical or Industrial Engineering:** 2.0%
- **Automotive:** 2.0%
- **Other:** 46.2%

---
## Alternatives

### Alternatives to Salesforce Backup & Recover

- [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) — 4.7/5 stars (736 reviews)
- [Odaseva](https://www.g2.com/products/odaseva/reviews) — 4.5/5 stars (44 reviews)
- [Backupify](https://www.g2.com/products/backupify/reviews) — 4.2/5 stars (190 reviews)
- [Gearset DevOps](https://www.g2.com/products/gearset-devops/reviews) — 4.7/5 stars (292 reviews)
- [Commvault Cloud](https://www.g2.com/products/commvault-cloud/reviews) — 4.3/5 stars (181 reviews)
- [Flosum](https://www.g2.com/products/flosum/reviews) — 4.8/5 stars (214 reviews)
- [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) — 4.7/5 stars (1381 reviews)
- [OpenText Cloudally Backup for Microsoft 365](https://www.g2.com/products/opentext-cloudally-backup-for-microsoft-365/reviews) — 4.4/5 stars (27 reviews)
- [NAKIVO Backup & Replication](https://www.g2.com/products/nakivo-backup-replication/reviews) — 4.7/5 stars (354 reviews)
- [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) — 4.5/5 stars (432 reviews)

### Alternatives to Spanning Backup

- [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) — 4.7/5 stars (736 reviews)
- [Rubrik](https://www.g2.com/products/rubrik/reviews) — 4.5/5 stars (273 reviews)
- [Afi Backup for Microsoft 365 and Google Workspace](https://www.g2.com/products/afi-backup-for-microsoft-365-and-google-workspace/reviews) — 4.7/5 stars (59 reviews)
- [NAKIVO Backup & Replication](https://www.g2.com/products/nakivo-backup-replication/reviews) — 4.7/5 stars (354 reviews)
- [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) — 4.5/5 stars (432 reviews)
- [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) — 4.7/5 stars (1381 reviews)
- [Odaseva](https://www.g2.com/products/odaseva/reviews) — 4.5/5 stars (44 reviews)
- [OpenText Cloudally Backup for Microsoft 365](https://www.g2.com/products/opentext-cloudally-backup-for-microsoft-365/reviews) — 4.4/5 stars (27 reviews)
- [CyberSentriq](https://www.g2.com/products/cybersentriq/reviews) — 4.6/5 stars (391 reviews)
- [IDrive Online and SaaS Backup, Object Storage e2](https://www.g2.com/products/idrive-online-and-saas-backup-object-storage-e2/reviews) — 4.4/5 stars (1939 reviews)

---
## Top Discussions

### Salesforce Backup & Recover

- Title: [How can I become Ownbackup agent?](https://www.g2.com/discussions/how-can-i-become-ownbackup-agent) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Details here, Moses: https://www.ownbackup.com/partners"
- Title: [Why only few options are available for deploying metadata from one Environment to the other](https://www.g2.com/discussions/27074-why-only-few-options-are-available-for-deploying-metadata-from-one-environment-to-the-other) — 1 comment
  > **Top comment:** "Hi Murthy,
You might benefit reaching out to OwnBackup's support, support@ownbackup.com. They do take submissions for enhancements too.

In my personal..."
- Title: [when is the new version go live?](https://www.g2.com/discussions/25485-when-is-the-new-version-go-live) — 1 comment, 1 upvote
  > **Top comment:** "Hey Dor,

OwnBackup is a SaaS application with updates provided automatically.  Any major updates will be communicated to all customers.
 
Information..."
- Title: [What is the best way to ensure 3rd party products built natively within the SalesForce environment are also properly captured and backup?](https://www.g2.com/discussions/25403-what-is-the-best-way-to-ensure-3rd-party-products-built-natively-within-the-salesforce-environment-are-also-properly-captured-and-backup) — 1 comment, 1 upvote
  > **Top comment:** "Hi Jordan,

My name is Gadi Vered and I am responsible for Customer Support at OwnBackup. We would like to assist and get to the bottom of this, so we have..."

### Spanning Backup

- Title: [What Office 365 applications does Spanning currently back up?](https://www.g2.com/discussions/spanning-backup-for-office-365-general) — 25 comments, 1 upvote
  > **Top comment:** "It is backing up my emails, OneDrive accounts and SharePoint sites."
- Title: [What is Spanning Backup used for?](https://www.g2.com/discussions/what-is-spanning-backup-used-for) — 1 comment
  > **Top comment:** "Salesforce backups"
- Title: [Can an option be added to get notifications less frequently?](https://www.g2.com/discussions/33636-can-an-option-be-added-to-get-notifications-less-frequently) — 1 comment, 1 upvote
  > **Top comment:** "Comment deleted by user."
- Title: [Heycan you add some features?](https://www.g2.com/discussions/heycan-you-add-some-features) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Hi Padmajit.  My apologies for the late response.  We have resumed monitoring this board.  New features are announced on our blog our customer newsletter and..."
- Title: [How much backup storage and retention will I have?](https://www.g2.com/discussions/spanning-backup-for-office-365-general-68ad0230-6db0-4eca-adb8-75a60ac1ecbd) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Spanning Backup includes unlimited storage and retention, with the option to set retention periods by workload."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/salesforce-backup-recover-vs-spanning-backup)