# Agentforce 360 Platform (formerly Salesforce Platform) vs OutSystems Comparison
---
## AI Generated Summary
- **G2 reviewers report** that the Agentforce 360 Platform excels in user satisfaction, boasting a higher overall score compared to OutSystems. Users appreciate its ability to evolve with changing business needs, making it a reliable choice for long-term use.
- **Users say** that Agentforce 360 Platform offers a more intuitive experience for non-technical users, allowing them to build and deploy sophisticated AI agents quickly. In contrast, while OutSystems also supports rapid app development, some users find it requires more coding effort, which can be a barrier for those without technical backgrounds.
- **Reviewers mention** that Agentforce 360 Platform shines in customization capabilities, with many highlighting its ease of tailoring the platform to specific business requirements. This flexibility is a significant advantage over OutSystems, where users have noted limitations in customization options.
- **According to verified reviews** , both platforms receive similar ratings for support quality, but Agentforce 360 Platform benefits from a larger volume of recent reviews, indicating a more active user community and potentially more up-to-date support resources.
- **Users highlight** the strong integration capabilities of OutSystems, particularly with APIs and databases, which helps maintain organization and security. However, Agentforce 360 Platform users also appreciate its effective customer interaction features, which enhance lead capture and drive conversations.
- **G2 reviewers note** that while both platforms have robust deployment and lifecycle management features, Agentforce 360 Platform's recent feedback emphasizes its adaptability and ongoing evolution, making it a strong contender for businesses looking for a platform that grows with them.



| | Agentforce 360 Platform (formerly Salesforce Platform) | OutSystems | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 4,006 | 1,797 | 
| **Largest Market Segment** | Mid-Market (45.6% of reviews) | Mid-Market (40.1% of reviews) | 
| **Entry Level Price** | $25/user/month*  (billed annually) | $0.00 | 

---
## Top Pros & Cons

### Agentforce 360 Platform (formerly Salesforce Platform)

Pros:
- Ease of Use (1639 reviews)
- Features (799 reviews)

Cons:
- Learning Curve (574 reviews)
- Complexity (539 reviews)

### OutSystems

Pros:
- Ease of Use (194 reviews)
- Speed of Development (158 reviews)

Cons:
- Expensive (75 reviews)
- Cost Issues (64 reviews)

---
## Ratings Comparison
| Rating | Agentforce 360 Platform (formerly Salesforce Platform) | OutSystems | 
|---|---|---|
  | **Meets Requirements** | 8.9 (2369 reviews) | 8.9 (857 reviews) | 
  | **Ease of Use** | 8.5 (3139 reviews) | 9.1 (1351 reviews) | 
  | **Ease of Setup** | 8.4 (1918 reviews) | 8.7 (1035 reviews) | 
  | **Ease of Admin** | 8.5 (806 reviews) | 8.5 (510 reviews) | 
  | **Quality of Support** | 8.5 (2113 reviews) | 8.5 (840 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (800 reviews) | 8.8 (488 reviews) | 
  | **Product Direction (% positive)** | 8.7 (2332 reviews) | 9.2 (829 reviews) | 

---
## Pricing

### Agentforce 360 Platform (formerly Salesforce Platform)

#### Entry-Level Pricing

Plan: Platform Starter

Price: $25 /user/month*  (billed annually)

Description: Users access apps built with the following services:


Key Features:
- Access 10 custom objects
- 200 APIs calls /user/day
- Lightning App Builder 

[Browse all 3 editions](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/pricing)

#### Free Trial

Yes

### OutSystems

#### Entry-Level Pricing

Plan: Free

Price: $0.00

Description: Launch your first app for free, for up to 100 end users. No credit card required.

Key Features:
- Integrated Development Environment (IDE) for creating your apps
- Free Online Training
- Community Support

[Browse all 3 editions](https://www.g2.com/products/outsystems/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Data Masking

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 9.1/10 | 16 |
| **OutSystems** | N/A | N/A |

#### Data Masking

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | OutSystems | 
|---|---|---|
| **Sensitive Fields** | 9.5 (14 reviews) | Not enough data | 
| **Dynamic Masking** | 9.2 (14 reviews) | Not enough data | 
| **Static Masking** | 9.1 (13 reviews) | Not enough data | 
| **Consistent Masking** | 9.2 (13 reviews) | Not enough data | 
| **Random Masking** | 8.6 (13 reviews) | Not enough data | 

### Workplace Innovation Platforms

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.9/10 | 371 |
| **OutSystems** | N/A | N/A |

#### Administration

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | OutSystems | 
|---|---|---|
| **Application Deployment** | 8.9 (281 reviews) | Not enough data | 
| **Native Deployment** | 8.8 (272 reviews) | Not enough data | 
| **Data Security** | 9.3 (294 reviews) | Not enough data | 
| **Access Control** | 9.0 (294 reviews) | Not enough data | 
| **Scalability** | 9.2 (296 reviews) | Not enough data | 
| **Lifecycle Management** | 9.0 (283 reviews) | Not enough data | 

#### Automation

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | OutSystems | 
|---|---|---|
| **Workflow Automation** | 9.0 (321 reviews) | Not enough data | 
| **Workflow Mapping** | 8.9 (307 reviews) | Not enough data | 
| **Real-Time Updates** | 9.1 (315 reviews) | Not enough data | 

#### Development

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | OutSystems | 
|---|---|---|
| **Application Templates** | 8.9 (284 reviews) | Not enough data | 
| **UI Code Extending** | 8.6 (245 reviews) | Not enough data | 
| **WYSIWYG Editor** | 8.5 (235 reviews) | Not enough data | 
| **Collaborative Development** | 9.0 (265 reviews) | Not enough data | 

### Privileged Access Management (PAM)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | N/A | N/A |
| **OutSystems** | N/A | N/A |

#### Administration

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | OutSystems | 
|---|---|---|
| **Policy, User, and Role Management** | Not enough data | Not enough data | 
| **Approval Workflows** | Not enough data | Not enough data | 
| **Automated Provisioning** | Not enough data | Not enough data | 
| **Bulk Changes** | Not enough data | Not enough data | 
| **Centralized Management** | Not enough data | Not enough data | 
| **Self-Service Access Requests** | Not enough data | Not enough data | 

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | OutSystems | 
|---|---|---|
| **Multi-Factor Authentication** | Not enough data | Not enough data | 
| **Single Sign-On** | Not enough data | Not enough data | 
| **BYOD support** | Not enough data | Not enough data | 
| **Password Vault** | Not enough data | Not enough data | 
| **Centralized management** | Not enough data | Not enough data | 
| **Role-based security** | Not enough data | Not enough data | 
| **Live notifications** | Not enough data | Not enough data | 
| **Live session recording & playback** | Not enough data | Not enough data | 
| **Hide passwords** | Not enough data | Not enough data | 
| **Temporary, time-limited privilege** | Not enough data | Not enough data | 

#### Monitoring

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | OutSystems | 
|---|---|---|
| **Audit Logging** | Not enough data | Not enough data | 
| **Activity Logging** | Not enough data | Not enough data | 
| **Anomaly Detection** | Not enough data | Not enough data | 

#### Reporting

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | OutSystems | 
|---|---|---|
| **Audit log** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 

### Cloud Migration

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.8/10 | 119 |
| **OutSystems** | N/A | N/A |

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | OutSystems | 
|---|---|---|
| **Data Migration** | 9.2 (104 reviews) | Not enough data | 
| **Data Variety** | 9.1 (99 reviews) | Not enough data | 
| **Alerts and Logging** | 8.9 (99 reviews) | Not enough data | 
| **Data Replication** | 8.7 (96 reviews) | Not enough data | 

#### Management

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | OutSystems | 
|---|---|---|
| **Backup and Recovery** | 9.1 (96 reviews) | Not enough data | 
| **Integration Variety** | 9.0 (98 reviews) | Not enough data | 
| **Access and Security** | 9.2 (102 reviews) | Not enough data | 
| **Real time Monitoring** | 9.1 (99 reviews) | Not enough data | 

#### Security

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | OutSystems | 
|---|---|---|
| **Data Protection** | 9.3 (103 reviews) | Not enough data | 

#### Agentic AI - Cloud Migration

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | OutSystems | 
|---|---|---|
| **Autonomous Task Execution** | 7.9 (14 reviews) | Not enough data | 
| **Multi-step Planning** | 7.5 (14 reviews) | Not enough data | 
| **Decision Making** | 8.3 (15 reviews) | Not enough data | 

### Consent Management Platform (CMP)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 9.0/10 | 30 |
| **OutSystems** | N/A | N/A |

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | OutSystems | 
|---|---|---|
| **Dashboard** | 9.1 (27 reviews) | Not enough data | 
| **Reporting** | 9.2 (27 reviews) | Not enough data | 
| **Integrations** | 9.2 (28 reviews) | Not enough data | 
| **End-user management** | 9.0 (27 reviews) | Not enough data | 
| **Audit trails** | 9.0 (25 reviews) | Not enough data | 
| **APIs** | 8.8 (25 reviews) | Not enough data | 
| **Mobile SDK** | 8.7 (24 reviews) | Not enough data | 
| **Customizable design** | 8.9 (27 reviews) | Not enough data | 
| **Server-side storage** | 9.1 (25 reviews) | Not enough data | 

### Customer Identity and Access Management (CIAM)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.8/10 | 347 |
| **OutSystems** | N/A | N/A |

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | OutSystems | 
|---|---|---|
| **Self-registration and self-service** | 8.6 (300 reviews) | Not enough data | 
| **Authentication** | 9.1 (317 reviews) | Not enough data | 
| **Scalability** | 9.2 (314 reviews) | Not enough data | 
| **Consent and preference management** | 8.9 (305 reviews) | Not enough data | 
| **Social login** | 8.6 (290 reviews) | Not enough data | 
| **Customer data linking** | 9.1 (320 reviews) | Not enough data | 

#### AI Authentication Risk Management - Customer Identity and Access Management (CIAM)

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | OutSystems | 
|---|---|---|
| **Adaptive MFA** | 9.3 (9 reviews) | Not enough data | 
| **Anomaly Detection** | 8.7 (10 reviews) | Not enough data | 
| **Fraudulent Login Detection** | 9.8 (10 reviews) | Not enough data | 
| **Adaptive Authentication Policies** | 9.0 (7 reviews) | Not enough data | 
| **Risk-Based Authentication** | 9.2 (10 reviews) | Not enough data | 

#### AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | OutSystems | 
|---|---|---|
| **Behavioral Biometric Analysis** | 7.9 (8 reviews) | Not enough data | 
| **Liveness Detection** | 8.1 (9 reviews) | Not enough data | 

#### AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | OutSystems | 
|---|---|---|
| **Account Recovery Assistants** | 8.8 (10 reviews) | Not enough data | 
| **Constraint Enforcement** | 7.7 (8 reviews) | Not enough data | 

### Identity and Access Management (IAM)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.6/10 | 92 |
| **OutSystems** | N/A | N/A |

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | OutSystems | 
|---|---|---|
| **User provisioning** | 8.6 (74 reviews) | Not enough data | 
| **Password manager** | 8.7 (76 reviews) | Not enough data | 
| **Single Sign-on** | 8.9 (78 reviews) | Not enough data | 
| **Enforces policies** | 8.7 (74 reviews) | Not enough data | 
| **Authentication** | 9.3 (76 reviews) | Not enough data | 
| **Multi-factor authentication** | 9.1 (78 reviews) | Not enough data | 

####  Type

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | OutSystems | 
|---|---|---|
| **On-premises solution** | 8.7 (73 reviews) | Not enough data | 
| **Cloud-solution** | 8.7 (75 reviews) | Not enough data | 

####  Reporting

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | OutSystems | 
|---|---|---|
| **Tracking** | 8.8 (73 reviews) | Not enough data | 
| **Reporting** | 8.9 (74 reviews) | Not enough data | 
| **Access & Permission Change Reporting** | 9.0 (14 reviews) | Not enough data | 
| **Compliance & Audit Trail Export** | 9.4 (12 reviews) | Not enough data | 

#### Authentication & Authorization - Identity and Access Management (IAM)

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | OutSystems | 
|---|---|---|
| **Adaptive & Contextual Access Control** | 8.3 (12 reviews) | Not enough data | 

#### Administration & Governance - Identity and Access Management (IAM)

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | OutSystems | 
|---|---|---|
| **Identity Lifecycle Management** | 8.8 (12 reviews) | Not enough data | 
| **Self‑Service Account Management** | 8.3 (12 reviews) | Not enough data | 

#### Generative AI - Identity and Access Management (IAM)

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | OutSystems | 
|---|---|---|
| **AI‑Driven Access Anomaly Detection** | 7.5 (12 reviews) | Not enough data | 
| **Automated Policy Tuning** | 7.2 (12 reviews) | Not enough data | 
| **Predictive Role Recommendations** | 7.6 (12 reviews) | Not enough data | 

### DevOps Platforms

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 9.3/10 | 77 |
| **OutSystems** | N/A | N/A |

#### Management

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | OutSystems | 
|---|---|---|
| **Configuration Management** | 9.2 (61 reviews) | Not enough data | 
| **Access Control** | 9.2 (63 reviews) | Not enough data | 
| **Orchestration** | 9.2 (62 reviews) | Not enough data | 

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | OutSystems | 
|---|---|---|
| **Automation** | 9.3 (63 reviews) | Not enough data | 
| **Integrations** | 9.3 (62 reviews) | Not enough data | 
| **Extensibility** | 9.4 (62 reviews) | Not enough data | 

#### Processes

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | OutSystems | 
|---|---|---|
| **Pipeline Control** | 9.2 (62 reviews) | Not enough data | 
| **Workflow Visualization** | 9.4 (62 reviews) | Not enough data | 
| **Continuous Deployment** | 9.2 (62 reviews) | Not enough data | 

### Drag and Drop App Builder

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.5/10 | 87 |
| **OutSystems** | N/A | N/A |

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | OutSystems | 
|---|---|---|
| **App complexity** | 7.9 (73 reviews) | Not enough data | 
| **App Variety** | 8.4 (67 reviews) | Not enough data | 
| **Customized Branding** | 8.6 (65 reviews) | Not enough data | 
| **Application Templates** | 8.4 (65 reviews) | Not enough data | 

#### Data Control

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | OutSystems | 
|---|---|---|
| **Data Migration** | 8.5 (64 reviews) | Not enough data | 
| **Data Synchronization** | 8.6 (66 reviews) | Not enough data | 
| **Data Security** | 9.0 (66 reviews) | Not enough data | 

#### Agentic AI - Drag and Drop App Builder

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | OutSystems | 
|---|---|---|
| **Adaptive Learning** | 8.8 (20 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.5 (20 reviews) | Not enough data | 
| **Proactive Assistance** | 8.4 (20 reviews) | Not enough data | 

### Application Development Platforms

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.9/10 | 164 |
| **OutSystems** | 8.6/10 | 571 |

#### Functionality

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | OutSystems | 
|---|---|---|
| **Ease of Use** | 9.0 (138 reviews) | 9.3 (497 reviews) | 
| **File Management** | 8.8 (130 reviews) | 8.3 (393 reviews) | 
| **Multi-Language Support** | 8.7 (121 reviews) | 8.5 (378 reviews) | 
| **Customization** | 9.1 (131 reviews) | 8.4 (412 reviews) | 
| **Straight-Out-the-Box Functionality** | 8.7 (129 reviews) | 8.7 (415 reviews) | 
| **Help Guides** | 8.8 (123 reviews) | 8.6 (415 reviews) | 
| **Patching & Updates** | 9.0 (121 reviews) | 8.5 (402 reviews) | 

### AI Agent Builders

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | N/A | N/A |
| **OutSystems** | 9.0/10 | 105 |

#### Customization - AI Agent Builders

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | OutSystems | 
|---|---|---|
| **Natural Language Configuration** | Not enough data | Feature Not Available | 
| **Tone Customization** | Not enough data | 8.1 (8 reviews) | 
| **Security Guardrails** | Not enough data | 9.6 (22 reviews) | 

#### Functionality - AI Agent Builders

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | OutSystems | 
|---|---|---|
| **Omni-channel Support** | Not enough data | 9.3 (9 reviews) | 
| **Agent Branding** | Not enough data | 7.8 (12 reviews) | 
| **Proactive Response Capabilities** | Not enough data | 9.0 (8 reviews) | 
| **Seamless Human Escalation** | Not enough data | 8.5 (10 reviews) | 

#### Data and Analytics - AI Agent Builders

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | OutSystems | 
|---|---|---|
| **Analytics & Reporting** | Not enough data | 9.7 (10 reviews) | 
| **Contextual Awareness** | Not enough data | 9.5 (11 reviews) | 
| **Data Privacy Compliance** | Not enough data | 9.2 (17 reviews) | 

#### Integration - AI Agent Builders

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | OutSystems | 
|---|---|---|
| **Workflow Automation** | Not enough data | 9.6 (27 reviews) | 
| **API Usage** | Not enough data | 8.7 (10 reviews) | 
| **Platform Interoperability** | Not enough data | 8.9 (29 reviews) | 
| **CRM Data Integration** | Not enough data | 9.0 (8 reviews) | 

### Software Testing

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.8/10 | 27 |
| **OutSystems** | N/A | N/A |

#### Agentic AI - Software Testing

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | OutSystems | 
|---|---|---|
| **Autonomous Task Execution** | 8.9 (21 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.8 (20 reviews) | Not enough data | 
| **Proactive Assistance** | 8.7 (20 reviews) | Not enough data | 

### Mobile Development Platforms

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | N/A | N/A |
| **OutSystems** | 7.8/10 | 16 |

#### Agentic AI - Mobile Development Platforms

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | OutSystems | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 7.2 (13 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.6 (12 reviews) | 
| **Proactive Assistance** | Not enough data | 8.5 (12 reviews) | 

### AI App Builder

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | N/A | N/A |
| **OutSystems** | 8.6/10 | 28 |

#### Generation and Interpretation - AI App Builder

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | OutSystems | 
|---|---|---|
| **Prompt Understanding** | Not enough data | 7.9 (7 reviews) | 
| **Backend Logic Creation** | Not enough data | 8.7 (9 reviews) | 
| **UI Generation** | Not enough data | Feature Not Available | 
| **Context Awareness** | Not enough data | 8.1 (7 reviews) | 

#### Generated Application Quality - AI App Builder

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | OutSystems | 
|---|---|---|
| **Scalability** | Not enough data | 9.6 (13 reviews) | 
| **Out-of-the-Box Functionality** | Not enough data | 8.5 (9 reviews) | 
| **Design Customization** | Not enough data | 8.5 (11 reviews) | 
| **Data & API Integration** | Not enough data | 9.2 (18 reviews) | 

### Low-Code Development Platforms

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.9/10 | 357 |
| **OutSystems** | 8.5/10 | 865 |

#### Application Design

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | OutSystems | 
|---|---|---|
| **UI Code Extending** | 8.6 (228 reviews) | 8.6 (625 reviews) ✓ Verified | 
| **Programming Code Extending** | 8.6 (230 reviews) | 8.5 (629 reviews) ✓ Verified | 
| **Customized Branding** | 8.7 (250 reviews) | 8.7 (600 reviews) ✓ Verified | 
| **Application Templates** | 8.6 (239 reviews) | 8.6 (620 reviews) ✓ Verified | 
| **Workflows** | 8.9 (272 reviews) | 8.6 (626 reviews) ✓ Verified | 

#### Data Control

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | OutSystems | 
|---|---|---|
| **Data Migration** | 8.8 (262 reviews) | 7.9 (571 reviews) ✓ Verified | 
| **Data Synchronization** | 8.9 (262 reviews) | 8.3 (597 reviews) ✓ Verified | 
| **Data Security** | 9.2 (260 reviews) | 8.6 (608 reviews) ✓ Verified | 

#### Publishing

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | OutSystems | 
|---|---|---|
| **Application Deployment** | 8.9 (235 reviews) | 9.0 (657 reviews) ✓ Verified | 
| **Platform Compatability** | 8.9 (247 reviews) | 8.9 (619 reviews) | 
| **Lifecycle Management** | 8.9 (233 reviews) | 8.9 (644 reviews) ✓ Verified | 

#### Agentic AI - Low-Code Development Platforms

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | OutSystems | 
|---|---|---|
| **Adaptive Learning** | 8.9 (41 reviews) | 8.3 (31 reviews) | 
| **Natural Language Interaction** | 9.1 (39 reviews) | 8.3 (34 reviews) | 
| **Proactive Assistance** | 8.9 (41 reviews) | 8.1 (31 reviews) | 

### Cloud Platform as a Service (PaaS)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.6/10 | 826 |
| **OutSystems** | N/A | N/A |

#### Development

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | OutSystems | 
|---|---|---|
| **Application Deployment** | 8.7 (587 reviews) | Not enough data | 
| **Development Tools** | 8.6 (567 reviews) | Not enough data | 
| **Development Environment** | 8.6 (518 reviews) | Not enough data | 
| **Language Support** | 8.6 (545 reviews) | Not enough data | 
| **Testing** | 8.5 (512 reviews) | Not enough data | 

#### Database

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | OutSystems | 
|---|---|---|
| **Database Management** | 9.0 (565 reviews) | Not enough data | 
| **Analytics** | 8.8 (658 reviews) | Not enough data | 
| **Auto Scaling** | 8.5 (506 reviews) | Not enough data | 
| **Backup / Recovery** | 8.6 (550 reviews) | Not enough data | 
| **Storage** | 8.6 (603 reviews) | Not enough data | 

#### Infrastructure

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | OutSystems | 
|---|---|---|
| **Networking** | 8.5 (554 reviews) | Not enough data | 
| **Virtual Machines** | 8.1 (514 reviews) | Not enough data | 
| **Security** | 9.1 (588 reviews) | Not enough data | 

### No-Code Development Platforms

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | 8.8/10 | 214 |
| **OutSystems** | N/A | N/A |

#### User Interface Design

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | OutSystems | 
|---|---|---|
| **WYSIWYG Editor** | 8.4 (133 reviews) ✓ Verified | Not enough data | 
| **Customized Branding** | 8.6 (152 reviews) ✓ Verified | Not enough data | 
| **App Templates** | 8.7 (154 reviews) ✓ Verified | Not enough data | 
| **Workflow Management** | 9.1 (156 reviews) ✓ Verified | Not enough data | 

#### Data Control

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | OutSystems | 
|---|---|---|
| **Data Migration** | 8.9 (149 reviews) ✓ Verified | Not enough data | 
| **Data Synchronization** | 8.9 (157 reviews) ✓ Verified | Not enough data | 
| **Data Security** | 9.1 (155 reviews) ✓ Verified | Not enough data | 

#### Publishing

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | OutSystems | 
|---|---|---|
| **Application Deployment** | 8.8 (141 reviews) ✓ Verified | Not enough data | 
| **Platform Compatibility** | 8.9 (146 reviews) | Not enough data | 
| **Lifecycle Management** | 8.9 (144 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - No-Code Development Platforms

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | OutSystems | 
|---|---|---|
| **Adaptive Learning** | 8.6 (32 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.6 (32 reviews) | Not enough data | 
| **Proactive Assistance** | 8.4 (32 reviews) | Not enough data | 

### Data Security

| Product | Score | Reviews |
|---|---|---|
| **Agentforce 360 Platform (formerly Salesforce Platform)** | N/A | N/A |
| **OutSystems** | N/A | N/A |

#### Compliance

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | OutSystems | 
|---|---|---|
| **Access Management** | Not enough data | Not enough data | 
| **At-Risk Analysis** | Not enough data | Not enough data | 
| **DLP Configuration** | Not enough data | Not enough data | 
| **Sensitive Data Compliance** | Not enough data | Not enough data | 

#### Administration

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | OutSystems | 
|---|---|---|
| **Database Management** | Not enough data | Not enough data | 
| **Deduplication ** | Not enough data | Not enough data | 
| **Backup** | Not enough data | Not enough data | 
| **API / integrations** | Not enough data | Not enough data | 

#### Security 

| Feature | Agentforce 360 Platform (formerly Salesforce Platform) | OutSystems | 
|---|---|---|
| **Multi-Factor Authentication** | Not enough data | Not enough data | 
| **Data Transport** | Not enough data | Not enough data | 
| **Data Types** | Not enough data | Not enough data | 
| **Security Tools** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Application Development Platforms ](https://www.g2.com/categories/application-development-platforms), [Low-Code Development Platforms](https://www.g2.com/categories/low-code-development-platforms)

**Unique to Agentforce 360 Platform (formerly Salesforce Platform) (12):** [DevOps Platforms](https://www.g2.com/categories/devops-platforms), [Consent Management Platforms](https://www.g2.com/categories/consent-management-platform-cmp), [Workplace Innovation Platforms](https://www.g2.com/categories/workplace-innovation-platforms), [Data Masking Software](https://www.g2.com/categories/data-masking), [Privileged Access Management (PAM) Software](https://www.g2.com/categories/privileged-access-management-pam), [Customer Identity and Access Management (CIAM) Software](https://www.g2.com/categories/customer-identity-and-access-management-ciam), [Cloud Migration Software](https://www.g2.com/categories/cloud-migration), [No-Code Development Platforms](https://www.g2.com/categories/no-code-development-platforms), [Drag and Drop App Builder Software](https://www.g2.com/categories/drag-and-drop-app-builder), [Software Testing Tools](https://www.g2.com/categories/software-testing), [Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam), [Cloud Platform as a Service (PaaS) Software](https://www.g2.com/categories/cloud-platform-as-a-service-paas)

**Unique to OutSystems (3):** [ AI Agent Builders Software](https://www.g2.com/categories/ai-agent-builders), [Mobile Development Platforms](https://www.g2.com/categories/mobile-development-platforms), [AI App Builder Software](https://www.g2.com/categories/ai-app-builder)


---
## Reviewer Demographics

### By Company Size

| Segment | Agentforce 360 Platform (formerly Salesforce Platform) | OutSystems | 
|---|---|---|
| **Small-Business** | 20.6% | 23.4% | 
| **Mid-Market** | 45.6% | 40.1% | 
| **Enterprise** | 33.8% | 36.5% | 

### By Industry

#### Agentforce 360 Platform (formerly Salesforce Platform)

- **Computer Software:** 13.7%
- **Information Technology and Services:** 12.1%
- **Financial Services:** 6.8%
- **Non-Profit Organization Management:** 4.2%
- **Marketing and Advertising:** 3.3%
- **Education Management:** 2.8%
- **Telecommunications:** 2.8%
- **Hospital & Health Care:** 2.6%
- **Consulting:** 2.5%
- **Manufacturing:** 2.2%
- **Other:** 47.0%

#### OutSystems

- **Information Technology and Services:** 16.7%
- **Computer Software:** 12.4%
- **Banking:** 7.1%
- **Insurance:** 6.9%
- **Consulting:** 4.8%
- **Financial Services:** 3.7%
- **Logistics and Supply Chain:** 3.0%
- **Hospital & Health Care:** 3.0%
- **Oil & Energy:** 2.6%
- **Retail:** 2.5%
- **Other:** 37.2%

---
## Alternatives

### Alternatives to Agentforce 360 Platform (formerly Salesforce Platform)

- [Quickbase](https://www.g2.com/products/quickbase/reviews) — 4.5/5 stars (1549 reviews)
- [Claris FileMaker](https://www.g2.com/products/claris-filemaker/reviews) — 4.5/5 stars (578 reviews)
- [Nintex](https://www.g2.com/products/nintex-nintex/reviews) — 4.3/5 stars (1322 reviews)
- [Microsoft Power Apps](https://www.g2.com/products/microsoft-power-apps/reviews) — 4.3/5 stars (549 reviews)
- [AppSheet](https://www.g2.com/products/appsheet/reviews) — 4.8/5 stars (405 reviews)
- [Mendix](https://www.g2.com/products/mendix/reviews) — 4.4/5 stars (330 reviews)
- [ServiceNow App Engine](https://www.g2.com/products/servicenow-app-engine/reviews) — 4.5/5 stars (1066 reviews)
- [Zoho Creator](https://www.g2.com/products/zoho-creator/reviews) — 4.3/5 stars (163 reviews)
- [Airtable](https://www.g2.com/products/airtable/reviews) — 4.6/5 stars (3277 reviews)
- [Pega Platform](https://www.g2.com/products/pega-platform/reviews) — 4.2/5 stars (278 reviews)

### Alternatives to OutSystems

- [ServiceNow App Engine](https://www.g2.com/products/servicenow-app-engine/reviews) — 4.5/5 stars (1066 reviews)
- [Zoho Creator](https://www.g2.com/products/zoho-creator/reviews) — 4.3/5 stars (163 reviews)
- [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) — 4.6/5 stars (7582 reviews)
- [Quickbase](https://www.g2.com/products/quickbase/reviews) — 4.5/5 stars (1549 reviews)
- [Retool](https://www.g2.com/products/retool/reviews) — 4.6/5 stars (359 reviews)
- [WaveMaker](https://www.g2.com/products/wavemaker/reviews) — 4.3/5 stars (68 reviews)
- [Nintex](https://www.g2.com/products/nintex-nintex/reviews) — 4.3/5 stars (1322 reviews)
- [Kissflow](https://www.g2.com/products/kissflow/reviews) — 4.3/5 stars (591 reviews)
- [Claris FileMaker](https://www.g2.com/products/claris-filemaker/reviews) — 4.5/5 stars (578 reviews)
- [Microsoft Power Apps](https://www.g2.com/products/microsoft-power-apps/reviews) — 4.3/5 stars (549 reviews)

---
## Top Discussions

### Agentforce 360 Platform (formerly Salesforce Platform)

- Title: [What are the essential Salesforce Platform features a beginner should learn to improve customer relationship management?](https://www.g2.com/discussions/what-are-the-essential-salesforce-platform-features-a-beginner-should-learn-to-improve-customer-relationship-management) — 5 comments, 2 upvotes
  > **Top comment:** "Learn how to create new accounts, and update existing leads and contacts. "
- Title: [What is Salesforce Platform used for?](https://www.g2.com/discussions/what-is-salesforce-platform-used-for) — 2 comments
  > **Top comment:** "It's a system that helps you manage all past sales activity and understand your business' pipeline. "
- Title: [What all functionalities can be used via Salesforce?](https://www.g2.com/discussions/what-all-functionalities-can-be-used-via-salesforce) — 2 comments, 1 upvote
  > **Top comment:** "Salesforce redefines the way businesses connect with customers through service, marketing, and sales by creating a more meaningful relationship.

It has..."
- Title: [How do I add an account to Salesforce Authenticator?](https://www.g2.com/discussions/salesforce-authenticator-how-do-i-add-an-account-to-salesforce-authenticator) — 2 comments
  > **Top comment:** "Go to Salesforce Authenticator app and click Add an Account.
"
- Title: [How do I add an account to Salesforce Authenticator?](https://www.g2.com/discussions/how-do-i-add-an-account-to-salesforce-authenticator) — 2 comments
  > **Top comment:** "You can open the Salesforce Authenticator app on your mobile device. If you're opening the app for the first time, you see a tour of the app's features. Take..."

### OutSystems

- Title: [Are OutSystems free?](https://www.g2.com/discussions/are-outsystems-free) — 6 comments
  > **Top comment:** "It has a free version with limited features and for personal usage (training and community collaboration)."
- Title: [How much does OutSystems cost?](https://www.g2.com/discussions/how-much-does-outsystems-cost) — 2 comments
  > **Top comment:** "Around 50-70lacs INR for a license."
- Title: [what is the best way to clone or migrate production data to lower environments.](https://www.g2.com/discussions/what-is-the-best-way-to-clone-or-migrate-production-data-to-lower-environments) — 2 comments, 1 upvote
  > **Top comment:** "Try Cool Data Mover in the Forge"
- Title: [What is OutSystems used for?](https://www.g2.com/discussions/what-is-outsystems-used-for) — 1 comment
  > **Top comment:** "OutSystems is a low-code platform that allows you to create web and mobile applications faster and easier. You can use visual coding and drag-and-drop..."
- Title: [What uses OutSystems?](https://www.g2.com/discussions/what-uses-outsystems) — 1 comment
  > **Top comment:** "For development of the wide range of application"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/agentforce-360-platform-formerly-salesforce-platform-vs-outsystems)