# Outreach vs SetSail Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Outreach excels in user-friendliness, with many users appreciating its seamless integration with tools like ZoomInfo and Salesforce. This allows for efficient communication with prospects, reducing the hassle of juggling multiple platforms.
- **Users say** that SetSail stands out for its customizable features, which help maximize sales efforts. Reviewers highlight the leaderboard functionality as a motivating factor that encourages team members to increase their productivity and track their daily activities effectively.
- **Reviewers mention** that Outreach's automation capabilities, particularly in creating multi-channel sequences for follow-ups, significantly reduce manual workload. This feature addresses common pain points like "manual follow-up fatigue," making it easier for sales teams to stay organized.
- **According to verified reviews** , SetSail's ease of use is frequently praised, with users noting that it is straightforward to see results from their participation. This simplicity can be a major advantage for teams looking to quickly adopt a new tool without extensive training.
- **G2 reviewers highlight** that while Outreach has a larger market presence and a higher overall satisfaction score, SetSail's recent user feedback indicates a strong commitment to customer support and responsiveness, which can be crucial for teams needing quick resolutions to issues.
- **Users report** that both platforms have their strengths, but Outreach's robust feature set, including fast updates from Salesforce and ongoing support, positions it well for teams that require comprehensive sales automation tools. In contrast, SetSail's focus on tracking and gamifying sales activities appeals to teams looking for a more engaging approach.



| | Outreach | SetSail | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 3,569 | 127 | 
| **Largest Market Segment** | Mid-Market (59.6% of reviews) | Mid-Market (42.9% of reviews) | 
| **Entry Level Price** | Contact Us | Free Trial | 

---
## Top Pros & Cons

### Outreach

Pros:
- Ease of Use (80 reviews)
- Automation (49 reviews)

Cons:
- Missing Features (32 reviews)
- Learning Curve (23 reviews)

### SetSail

Pros:
- Daily Use (1 reviews)
- Ease of Use (1 reviews)


---
## Ratings Comparison
| Rating | Outreach | SetSail | 
|---|---|---|
  | **Meets Requirements** | 8.7 (2700 reviews) | 9.0 (85 reviews) | 
  | **Ease of Use** | 8.3 (2717 reviews) | 9.3 (87 reviews) | 
  | **Ease of Setup** | 7.7 (877 reviews) | 8.3 (15 reviews) | 
  | **Ease of Admin** | 7.8 (775 reviews) | 9.2 (13 reviews) | 
  | **Quality of Support** | 8.3 (2447 reviews) | 9.2 (80 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.5 (761 reviews) | 9.7 (13 reviews) | 
  | **Product Direction (% positive)** | 8.4 (2528 reviews) | 8.6 (75 reviews) | 

---
## Pricing

### Outreach

#### Entry-Level Pricing

Plan: Future Outreach Customers

Price: Contact Us

Key Features:
- Sales engagement
- Opportuntity management
- Mutual success plans

[Learn more about Outreach](https://www.g2.com/products/outreach/reviews)

#### Free Trial

No

### SetSail

#### Entry-Level Pricing

Plan: SetSail

Price: Free Trial

Description: See how many contacts, emails, and meetings are missing from your CRM with a free Data Gap Assessment.

Key Features:
- A 12-month lookback analysis of the sales data missing from your CRM
- A detailed report of the sales data SetSail can capture, write, & enrich for you

[Learn more about SetSail](https://www.g2.com/products/setsail/reviews)

#### Free Trial

No

---
## Features Comparison By Category

### Sales Gamification

| Product | Score | Reviews |
|---|---|---|
| **Outreach** | N/A | N/A |
| **SetSail** | 8.8/10 | 48 |

#### Competition

| Feature | Outreach | SetSail | 
|---|---|---|
| **Competition Templates** | Not enough data | 8.8 (29 reviews) ✓ Verified | 
| **Custom Competitions** | Not enough data | 9.0 (39 reviews) ✓ Verified | 
| **Team Competitions** | Not enough data | 8.8 (34 reviews) ✓ Verified | 
| **Simultaneous Competitions** | Not enough data | 8.7 (30 reviews) ✓ Verified | 
| **Competition Adjustments** | Not enough data | 8.9 (36 reviews) ✓ Verified | 
| **Awards and Incentives** | Not enough data | 9.1 (39 reviews) | 

#### Agentic AI - Sales Gamification

| Feature | Outreach | SetSail | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

#### Integrations

| Feature | Outreach | SetSail | 
|---|---|---|
| **CRM Integration** | Not enough data | 9.0 (41 reviews) ✓ Verified | 
| **Social Collaboration Integration** | Not enough data | Feature Not Available | 
| **TV Streaming** | Not enough data | 7.6 (14 reviews) | 

#### Platform

| Feature | Outreach | SetSail | 
|---|---|---|
| **Reporting** | Not enough data | 8.5 (31 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | 8.8 (28 reviews) ✓ Verified | 
| **Enterprise Scalability** | Not enough data | 9.1 (23 reviews) ✓ Verified | 
| **Data Import & Export Tools** | Not enough data | 8.9 (22 reviews) ✓ Verified | 
| **Performance and Reliability** | Not enough data | 8.8 (39 reviews) ✓ Verified | 

#### Employee Features

| Feature | Outreach | SetSail | 
|---|---|---|
| **User Profiles** | Not enough data | Feature Not Available | 
| **Notifications** | Not enough data | 8.9 (28 reviews) ✓ Verified | 
| **Mobile** | Not enough data | Feature Not Available | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Outreach** | 7.7/10 | 48 |
| **SetSail** | 8.9/10 | 11 |

#### Lead Facilitation

| Feature | Outreach | SetSail | 
|---|---|---|
| **Lead Qualification** | 7.5 (34 reviews) | Feature Not Available | 
| **Lead Follow-up** | 8.1 (36 reviews) | Feature Not Available | 
| **Meeting Scheduling ** | 8.1 (38 reviews) | Feature Not Available | 

#### Organization

| Feature | Outreach | SetSail | 
|---|---|---|
| **Opportunity and Pipeline Management ** | 7.9 (33 reviews) | 8.6 (6 reviews) | 
| **Data Entry** | 8.0 (35 reviews) | 9.0 (8 reviews) | 
| **Integrations / APIs** | 8.1 (33 reviews) | 8.7 (9 reviews) | 

#### Performance Analysis

| Feature | Outreach | SetSail | 
|---|---|---|
| **Coaching ** | 7.4 (38 reviews) | 9.0 (5 reviews) | 
| **Peformance Tracking** | 8.3 (41 reviews) | 9.3 (9 reviews) | 

#### Sales Analysis

| Feature | Outreach | SetSail | 
|---|---|---|
| **ROI Forecasting ** | 7.3 (37 reviews) | Feature Not Available | 
| **Sales Forecasting ** | 7.8 (38 reviews) | Not enough data | 

#### Generative AI

| Feature | Outreach | SetSail | 
|---|---|---|
| **AI Text Generation** | 7.8 (26 reviews) | Not enough data | 
| **AI Text Summarization** | 7.6 (24 reviews) | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | Outreach | SetSail | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | 6.3 (5 reviews) | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Outreach** | 7.7/10 | 1142 |
| **SetSail** | N/A | N/A |

#### Integrated Workflows

| Feature | Outreach | SetSail | 
|---|---|---|
| **Task Management** | 8.8 (1017 reviews) ✓ Verified | Not enough data | 
| **Email Tracking/Automation** | 9.1 (1071 reviews) ✓ Verified | Not enough data | 
| **Calls and Voice** | 8.4 (879 reviews) ✓ Verified | Not enough data | 
| **Other Outreach Options ** | 8.2 (800 reviews) ✓ Verified | Not enough data | 
| **CRM Integration** | 8.5 (1017 reviews) ✓ Verified | Not enough data | 
| **Calendar** | 8.6 (401 reviews) | Not enough data | 
| **Shared Records** | 8.2 (348 reviews) | Not enough data | 

#### Repeatability and Reportability

| Feature | Outreach | SetSail | 
|---|---|---|
| **Content Management** | 8.3 (864 reviews) ✓ Verified | Not enough data | 
| **Workflow Management** | 8.6 (967 reviews) ✓ Verified | Not enough data | 
| **Workflow Performance** | 8.5 (932 reviews) ✓ Verified | Not enough data | 
| **Sales Coaching and Insights** | 7.8 (770 reviews) ✓ Verified | Not enough data | 
| **Gamification** | 7.0 (314 reviews) | Not enough data | 

#### AI and Automation

| Feature | Outreach | SetSail | 
|---|---|---|
| **Lead Prioritization** | 7.8 (343 reviews) | Not enough data | 
| **Lead Scoring** | 7.3 (308 reviews) | Not enough data | 
| **Best Time of Day Scheduling** | 7.7 (346 reviews) | Not enough data | 
| **Buyer Intelligence** | 7.3 (299 reviews) | Not enough data | 
| **Machine Learning** | 7.0 (292 reviews) | Not enough data | 

#### Generative AI

| Feature | Outreach | SetSail | 
|---|---|---|
| **AI Text Generation** | 6.7 (138 reviews) | Not enough data | 

#### Agentic AI - Sales Engagement

| Feature | Outreach | SetSail | 
|---|---|---|
| **Autonomous Task Execution** | 6.4 (26 reviews) | Not enough data | 
| **Multi-step Planning** | 7.2 (26 reviews) | Not enough data | 
| **Cross-system Integration** | 7.6 (26 reviews) | Not enough data | 
| **Adaptive Learning** | 6.3 (26 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.7 (26 reviews) | Not enough data | 
| **Proactive Assistance** | 6.8 (26 reviews) | Not enough data | 
| **Decision Making** | 6.9 (25 reviews) | Not enough data | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Outreach** | 6.7/10 | 181 |
| **SetSail** | N/A | N/A |

#### Call Analytics

| Feature | Outreach | SetSail | 
|---|---|---|
| **Call Recording** | 8.3 (128 reviews) | Not enough data | 
| **Machine Learning** | 7.8 (108 reviews) | Not enough data | 
| **Call Analysis** | 8.0 (115 reviews) | Not enough data | 
| **Lead Qualification** | Feature Not Available | Not enough data | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Outreach | SetSail | 
|---|---|---|
| **Customer Scoring** | Feature Not Available | Not enough data | 
| **Speech-to-Text** | 7.7 (95 reviews) | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Outreach | SetSail | 
|---|---|---|
| **AI Text Summarization** | 7.5 (40 reviews) | Not enough data | 

#### Agentic AI - Conversation Intelligence

| Feature | Outreach | SetSail | 
|---|---|---|
| **Autonomous Task Execution** | 6.0 (7 reviews) | Not enough data | 
| **Multi-step Planning** | 6.4 (7 reviews) | Not enough data | 
| **Cross-system Integration** | 6.0 (7 reviews) | Not enough data | 
| **Adaptive Learning** | 5.7 (7 reviews) | Not enough data | 
| **Natural Language Interaction** | 5.7 (7 reviews) | Not enough data | 
| **Proactive Assistance** | 5.5 (7 reviews) | Not enough data | 
| **Decision Making** | 6.0 (7 reviews) | Not enough data | 

### Revenue Operations & Intelligence (RO&I)

| Product | Score | Reviews |
|---|---|---|
| **Outreach** | 7.9/10 | 109 |
| **SetSail** | 8.1/10 | 7 |

#### Revenue Sourcing and Forecasting

| Feature | Outreach | SetSail | 
|---|---|---|
| **Revenue History** | 7.4 (51 reviews) | Feature Not Available | 
| **Pipeline Management** | 7.9 (60 reviews) | 8.0 (5 reviews) | 
| **Dashboard Analytics** | 8.3 (79 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.1 (53 reviews) | Feature Not Available | 
| **Data Segmentation** | 7.9 (59 reviews) | 8.0 (5 reviews) | 
| **Predictive Forecasting** | 8.0 (21 reviews) | Feature Not Available | 
| **Revenue Operations Cadence** | 8.0 (22 reviews) | Not enough data | 

#### CRM Data Enrichment

| Feature | Outreach | SetSail | 
|---|---|---|
| **Calendar Sync** | 8.7 (92 reviews) | 8.1 (6 reviews) | 
| **Email Activity Capture** | 8.7 (101 reviews) | 8.3 (6 reviews) | 
| **Conversation Intelligence** | 8.2 (74 reviews) | 9.0 (5 reviews) | 
| **Marketing Leads** | Feature Not Available | 8.1 (6 reviews) | 
| **Contact Capture** | 8.2 (22 reviews) | Not enough data | 

#### Account Management

| Feature | Outreach | SetSail | 
|---|---|---|
| **Nonengaged Accounts** | 7.8 (69 reviews) | 7.7 (5 reviews) | 
| **Account optimization** | 7.8 (70 reviews) | Feature Not Available | 
| **Historical Patterns** | 8.0 (70 reviews) | 8.0 (5 reviews) | 
| **Rep Performance** | 8.5 (81 reviews) | 8.1 (6 reviews) | 
| **Account Engagement** | 7.8 (24 reviews) | Not enough data | 
| **Historical Win/Loss Patterns** | 8.1 (21 reviews) | Not enough data | 

#### Agentic AI - Revenue Operations & Intelligence (RO&I)

| Feature | Outreach | SetSail | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### AI SDRs

| Product | Score | Reviews |
|---|---|---|
| **Outreach** | N/A | N/A |
| **SetSail** | N/A | N/A |

#### Automation

| Feature | Outreach | SetSail | 
|---|---|---|
| **Sales Follow-Up** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | Not enough data | 
| **Customer Interaction Automation** | Not enough data | Not enough data | 

#### Autonomy

| Feature | Outreach | SetSail | 
|---|---|---|
| **Problem Solving** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Independent Decision Making** | Not enough data | Not enough data | 

#### Outbound Sales

| Feature | Outreach | SetSail | 
|---|---|---|
| **Follow-Up Scheduling** | Not enough data | Not enough data | 
| **Prospect Prioritization** | Not enough data | Not enough data | 
| **Multichannel Campaign Execution** | Not enough data | Not enough data | 
| **Personalized Outreach** | Not enough data | Not enough data | 
| **Outreach Performance Analytics** | Not enough data | Not enough data | 

#### Inbound Sales

| Feature | Outreach | SetSail | 
|---|---|---|
| **Data Enrichment** | Not enough data | Not enough data | 
| **Inquiry Routing** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Real-Time Engagement** | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Outreach** | 8.1/10 | 390 |
| **SetSail** | 9.1/10 | 41 |

#### Agentic AI - Sales Performance Management

| Feature | Outreach | SetSail | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Incentives

| Feature | Outreach | SetSail | 
|---|---|---|
| **Badges** | 7.5 (192 reviews) | Feature Not Available | 
| **Triggers** | 8.2 (233 reviews) ✓ Verified | 9.1 (9 reviews) | 
| **Commission Calculator** | 6.9 (164 reviews) ✓ Verified | Feature Not Available | 
| **Leaderboards** | 8.3 (244 reviews) ✓ Verified | 9.4 (40 reviews) | 

#### Personalization

| Feature | Outreach | SetSail | 
|---|---|---|
| **Profiles** | 8.3 (262 reviews) ✓ Verified | Feature Not Available | 
| **Custom Reports** | 7.8 (269 reviews) ✓ Verified | 8.7 (25 reviews) | 
| **Dashboards** | 8.2 (321 reviews) ✓ Verified | 9.0 (35 reviews) | 
| **Goal Setting** | 8.1 (226 reviews) ✓ Verified | 8.9 (32 reviews) | 

#### Administrative

| Feature | Outreach | SetSail | 
|---|---|---|
| **Integration** | 8.7 (305 reviews) ✓ Verified | 9.2 (30 reviews) | 
| **Employee Structure** | 8.4 (257 reviews) ✓ Verified | 9.3 (7 reviews) | 
| **Behavior Monitoring** | 8.5 (263 reviews) | 8.9 (28 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Outreach** | 7.7/10 | 1562 |
| **SetSail** | N/A | N/A |

#### Agentic AI - Email Tracking

| Feature | Outreach | SetSail | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (16 reviews) | Not enough data | 
| **Multi-step Planning** | 7.2 (18 reviews) | Not enough data | 
| **Cross-system Integration** | 7.9 (17 reviews) | Not enough data | 
| **Adaptive Learning** | 6.4 (16 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.4 (16 reviews) | Not enough data | 
| **Proactive Assistance** | 6.3 (16 reviews) | Not enough data | 
| **Decision Making** | 6.5 (16 reviews) | Not enough data | 

#### Analytics

| Feature | Outreach | SetSail | 
|---|---|---|
| **Open Rates** | 8.8 (1440 reviews) | Not enough data | 
| **Link Activity** | 8.4 (1379 reviews) | Not enough data | 
| **Attachment Activity** | Feature Not Available | Not enough data | 

#### Customizations

| Feature | Outreach | SetSail | 
|---|---|---|
| **Email Platform Integration** | 8.8 (1405 reviews) | Not enough data | 
| **Email Scheduling** | 8.9 (1432 reviews) | Not enough data | 
| **Notifications** | 8.5 (1404 reviews) | Not enough data | 
| **Email Categorization** | 8.3 (1055 reviews) | Not enough data | 
| **Templates** | 9.0 (1448 reviews) | Not enough data | 

#### Generative AI

| Feature | Outreach | SetSail | 
|---|---|---|
| **AI Text Generation** | 6.8 (162 reviews) | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Outreach** | 7.4/10 | 207 |
| **SetSail** | 8.8/10 | 30 |

#### Agentic AI - Sales Analytics

| Feature | Outreach | SetSail | 
|---|---|---|
| **Autonomous Task Execution** | 6.7 (8 reviews) | Not enough data | 
| **Cross-system Integration** | 7.9 (8 reviews) | Not enough data | 
| **Adaptive Learning** | 6.4 (7 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.4 (7 reviews) | Not enough data | 
| **Proactive Assistance** | 6.4 (7 reviews) | Not enough data | 

#### Data Sourcing

| Feature | Outreach | SetSail | 
|---|---|---|
| **Data Sourcing** | 7.7 (157 reviews) | 8.4 (22 reviews) | 
| **Exporting & Sharing Data** | 7.9 (173 reviews) | 8.6 (20 reviews) | 
| **Interactive Dashboards** | 8.1 (187 reviews) | 9.4 (24 reviews) | 
| **Data Segmentation** | 7.6 (167 reviews) | 8.4 (20 reviews) | 

#### Predictive Analytics

| Feature | Outreach | SetSail | 
|---|---|---|
| **Lead Scoring** | 7.3 (140 reviews) | Feature Not Available | 
| **Opportunity Scoring** | 7.4 (134 reviews) | 9.2 (8 reviews) | 
| **Risk Analysis** | 7.0 (125 reviews) | Feature Not Available | 
| **Live Forecasting** | 7.3 (133 reviews) | Feature Not Available | 

#### Sales Management

| Feature | Outreach | SetSail | 
|---|---|---|
| **Live Pipeline Management** | 7.9 (147 reviews) | 8.4 (18 reviews) | 
| **Sales Gamification** | Feature Not Available | 8.9 (25 reviews) | 
| **Account-Based Analytics** | 7.8 (162 reviews) | 8.7 (18 reviews) | 
| **Activity Tracking** | 8.8 (188 reviews) | 8.9 (28 reviews) | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Outreach** | 7.7/10 | 1306 |
| **SetSail** | N/A | N/A |

#### Agentic AI - Outbound Call Tracking

| Feature | Outreach | SetSail | 
|---|---|---|
| **Autonomous Task Execution** | 5.2 (10 reviews) | Not enough data | 
| **Natural Language Interaction** | 5.5 (10 reviews) | Not enough data | 

#### Calling

| Feature | Outreach | SetSail | 
|---|---|---|
| **Record Calls** | 8.5 (813 reviews) | Not enough data | 
| **Generate Location** | 7.9 (906 reviews) | Not enough data | 
| **Call Types** | 8.4 (1032 reviews) | Not enough data | 
| **Click-to-Call** | 8.8 (1089 reviews) | Not enough data | 
| **Auto Dialer** | 5.8 (15 reviews) | Not enough data | 

#### Contacts

| Feature | Outreach | SetSail | 
|---|---|---|
| **Personalization** | 8.6 (1145 reviews) | Not enough data | 
| **Information Locater** | 8.0 (984 reviews) | Not enough data | 
| **Record Prospect Data** | 8.4 (1066 reviews) | Not enough data | 

#### Insights

| Feature | Outreach | SetSail | 
|---|---|---|
| **Notes** | 8.3 (1093 reviews) ✓ Verified | Not enough data | 
| **Daily Summary** | 8.4 (1052 reviews) | Not enough data | 
| **Automated Voicemails** | 7.7 (593 reviews) | Not enough data | 
| **Automated Emails** | 9.1 (1191 reviews) | Not enough data | 
| **Sorts Prospects** | 8.1 (1035 reviews) | Not enough data | 
| **Automated Note Taking** | 6.9 (14 reviews) | Not enough data | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Outreach** | 8.1/10 | 251 |
| **SetSail** | N/A | N/A |

#### Agentic AI - Sales Coaching

| Feature | Outreach | SetSail | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Training

| Feature | Outreach | SetSail | 
|---|---|---|
| **Knowledge Base** | 8.3 (197 reviews) ✓ Verified | Not enough data | 
| **Coaching Materials** | 8.2 (196 reviews) ✓ Verified | Not enough data | 
| **Playbook Creation** | 8.2 (179 reviews) ✓ Verified | Not enough data | 
| **Video Record** | 8.0 (142 reviews) ✓ Verified | Not enough data | 

#### Feedback

| Feature | Outreach | SetSail | 
|---|---|---|
| **Review** | 8.3 (165 reviews) ✓ Verified | Not enough data | 
| **Scorecard** | 8.1 (162 reviews) ✓ Verified | Not enough data | 
| **Coaching Card** | 8.1 (141 reviews) | Not enough data | 
| **Leaderboard** | 8.3 (174 reviews) ✓ Verified | Not enough data | 
| **Real-Time Updates** | 8.4 (192 reviews) ✓ Verified | Not enough data | 
| **Notifications** | 8.3 (191 reviews) ✓ Verified | Not enough data | 
| **Competition** | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | Outreach | SetSail | 
|---|---|---|
| **AI Text Summarization** | 6.7 (21 reviews) | Not enough data | 

### Revenue AI Platforms

| Product | Score | Reviews |
|---|---|---|
| **Outreach** | N/A | N/A |
| **SetSail** | N/A | N/A |

#### Agentic AI - Revenue AI Platforms

| Feature | Outreach | SetSail | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

#### Platform - Revenue AI Platforms

| Feature | Outreach | SetSail | 
|---|---|---|
| **Conversation Intelligence** | Not enough data | Not enough data | 
| **Predictive Forecasting** | Not enough data | Not enough data | 
| **CRM Data Enrichment** | Not enough data | Not enough data | 
| **Actionable Insights** | Not enough data | Not enough data | 
| **Risk Flagging** | Not enough data | Not enough data | 
| **Workflow Orchestration** | Not enough data | Not enough data | 
| **Sales Coaching** | Not enough data | Not enough data | 
| **Pipeline & Deal Management** | Not enough data | Not enough data | 
| **Customer Data Capture** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Outreach** | N/A | N/A |
| **SetSail** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Outreach | SetSail | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (4):** [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management)

**Unique to Outreach (7):** [AI SDRs Software](https://www.g2.com/categories/ai-sdrs), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms)

**Unique to SetSail (1):** [Sales Gamification Software](https://www.g2.com/categories/sales-gamification)


---
## Reviewer Demographics

### By Company Size

| Segment | Outreach | SetSail | 
|---|---|---|
| **Small-Business** | 18.5% | 17.5% | 
| **Mid-Market** | 59.6% | 42.9% | 
| **Enterprise** | 21.8% | 39.7% | 

### By Industry

#### Outreach

- **Computer Software:** 36.9%
- **Information Technology and Services:** 18.2%
- **Marketing and Advertising:** 7.2%
- **Internet:** 6.3%
- **Financial Services:** 3.1%
- **Telecommunications:** 2.4%
- **Computer & Network Security:** 2.1%
- **Human Resources:** 1.9%
- **E-Learning:** 1.6%
- **Staffing and Recruiting:** 1.1%
- **Other:** 19.2%

#### SetSail

- **Computer Software:** 45.2%
- **Information Technology and Services:** 22.2%
- **Marketing and Advertising:** 7.9%
- **Internet:** 4.8%
- **Computer & Network Security:** 4.8%
- **Computer Networking:** 3.2%
- **Events Services:** 2.4%
- **Transportation/Trucking/Railroad:** 1.6%
- **Security and Investigations:** 1.6%
- **Financial Services:** 1.6%
- **Other:** 4.8%

---
## Alternatives

### Alternatives to Outreach

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25794 reviews)
- [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5602 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9648 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13805 reviews)
- [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6644 reviews)
- [Revenue.io](https://www.g2.com/products/revenue-io/reviews) — 4.7/5 stars (575 reviews)
- [Backstory](https://www.g2.com/products/people-ai-backstory/reviews) — 4.5/5 stars (630 reviews)
- [InsideSales](https://www.g2.com/products/insidesales/reviews) — 4.5/5 stars (618 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1233 reviews)

### Alternatives to SetSail

- [Backstory](https://www.g2.com/products/people-ai-backstory/reviews) — 4.5/5 stars (630 reviews)
- [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5602 reviews)
- [Ambition](https://www.g2.com/products/ambition/reviews) — 4.6/5 stars (588 reviews)
- [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6644 reviews)
- [SalesScreen](https://www.g2.com/products/salesscreen/reviews) — 4.7/5 stars (486 reviews)
- [CaptivateIQ](https://www.g2.com/products/captivateiq/reviews) — 4.7/5 stars (3485 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews)
- [Spinify](https://www.g2.com/products/spinify/reviews) — 4.6/5 stars (943 reviews)
- [Terret.ai](https://www.g2.com/products/terret-ai/reviews) — 4.4/5 stars (615 reviews)
- [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) — 4.5/5 stars (9092 reviews)

---
## Top Discussions

### Outreach

- Title: [Can someone recommend an auto dialer that works well with outreach?](https://www.g2.com/discussions/can-someone-recommend-an-auto-dialer-that-works-well-with-outreach) — 2 comments, 1 upvote
  > **Top comment:** "ring central"
- Title: [Can I use this for Sales Development?](https://www.g2.com/discussions/can-i-use-this-for-sales-development) — 2 comments, 1 upvote
  > **Top comment:** "Definitely...tons of features for SD...email tracking, templates, sequences, etc"
- Title: [What are the other best ways  Outreach can be used in?](https://www.g2.com/discussions/50353-what-are-the-other-best-ways-outreach-can-be-used-in) — 2 comments, 2 upvotes
  > **Top comment:** "We also used it for hiring workflow."
- Title: [What is the best way to log follow ups?](https://www.g2.com/discussions/what-is-the-best-way-to-log-follow-ups) — 2 comments, 1 upvote
  > **Top comment:** "When I engage a customer, either email or call, I put them into a follow up sequence, typically that has 3 steps, call > email > call to make sure we keep..."
- Title: [Has anyone made the a migration from gmail to Outlook? If so, how did your use of Outreach change?](https://www.g2.com/discussions/13740-has-anyone-made-the-a-migration-from-gmail-to-outlook-if-so-how-did-your-use-of-outreach-change) — 2 comments, 2 upvotes
  > **Top comment:** "Outreach has built-in integration with outlook, there for the usage of Outreach increased on our end. It now facilitates the way we manage playbooks and our..."

### SetSail

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/outreach-vs-setsail)