# Outreach vs SAP Sales Cloud Comparison
---
## AI Generated Summary
- **G2 reviewers report** that SAP Sales Cloud excels in providing a comprehensive view of the sales pipeline, with users highlighting its ability to keep all customer data, leads, and sales activities in one place. This feature enhances efficiency in tracking opportunities and following up effectively.
- **Users say** that Outreach stands out for its user-friendly interface and seamless integration with tools like ZoomInfo and Salesforce. This ease of integration allows teams to communicate with prospects without the hassle of juggling multiple platforms, which is a significant advantage for daily operations.
- **According to verified reviews** , SAP Sales Cloud is praised for its mobile access, enabling users to manage deals and customer interactions from anywhere. This flexibility is particularly beneficial for sales professionals who are often on the move.
- **Reviewers mention** that Outreach's automation features, such as Precision Sequencing, help mitigate manual follow-up fatigue by allowing users to build multi-channel sequences. This capability ensures that no lead or client follow-up falls through the cracks, enhancing productivity.
- **G2 reviewers highlight** that SAP Sales Cloud offers robust reporting and dashboard features, making it easy for users to visualize their sales data and submit orders efficiently. This level of insight is crucial for effective planning and coordination within sales teams.
- **Users appreciate** Outreach's quick updates from Salesforce, which minimizes downtime and keeps sales teams focused on their tasks. The ongoing support provided by Outreach is also noted as a strong point, with users feeling that their issues are addressed promptly.



| | Outreach | SAP Sales Cloud | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 3,569 | 998 | 
| **Largest Market Segment** | Mid-Market (59.6% of reviews) | Enterprise (44.0% of reviews) | 
| **Entry Level Price** | Contact Us | No pricing available | 

---
## Top Pros & Cons

### Outreach

Pros:
- Ease of Use (80 reviews)
- Automation (49 reviews)

Cons:
- Missing Features (32 reviews)
- Learning Curve (23 reviews)

### SAP Sales Cloud

Pros:
- Ease of Use (92 reviews)
- Integrations (62 reviews)

Cons:
- Learning Curve (75 reviews)
- Limited Customization (47 reviews)

---
## Ratings Comparison
| Rating | Outreach | SAP Sales Cloud | 
|---|---|---|
  | **Meets Requirements** | 8.7 (2700 reviews) | 8.5 (710 reviews) | 
  | **Ease of Use** | 8.3 (2717 reviews) | 7.9 (723 reviews) | 
  | **Ease of Setup** | 7.7 (877 reviews) | 8.1 (406 reviews) | 
  | **Ease of Admin** | 7.8 (775 reviews) | 8.0 (262 reviews) | 
  | **Quality of Support** | 8.3 (2447 reviews) | 8.3 (679 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.5 (761 reviews) | 8.5 (262 reviews) | 
  | **Product Direction (% positive)** | 8.4 (2528 reviews) | 8.5 (682 reviews) | 

---
## Pricing

### Outreach

#### Entry-Level Pricing

Plan: Future Outreach Customers

Price: Contact Us

Key Features:
- Sales engagement
- Opportuntity management
- Mutual success plans

[Learn more about Outreach](https://www.g2.com/products/outreach/reviews)

#### Free Trial

No

### SAP Sales Cloud

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Outreach** | N/A | N/A |
| **SAP Sales Cloud** | 8.1/10 | 621 |

#### Sales Force Automation

| Feature | Outreach | SAP Sales Cloud | 
|---|---|---|
| **Contact & Account Management** | Not enough data | 8.3 (479 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | Not enough data | 8.2 (314 reviews) | 
| **Opportunity & Pipeline Mgmt.** | Not enough data | 8.3 (443 reviews) ✓ Verified | 
| **Task / Activity Management** | Not enough data | 8.3 (457 reviews) ✓ Verified | 
| **Territory & Quota Management** | Not enough data | 8.1 (406 reviews) ✓ Verified | 
| **Desktop Integration** | Not enough data | 8.1 (430 reviews) ✓ Verified | 
| **Product & Price List Management** | Not enough data | 8.1 (429 reviews) ✓ Verified | 
| **Quote & Order Management** | Not enough data | 8.2 (434 reviews) ✓ Verified | 
| **Customer Contract Management** | Not enough data | 8.2 (448 reviews) ✓ Verified | 

#### Marketing Automation

| Feature | Outreach | SAP Sales Cloud | 
|---|---|---|
| **Email Marketing** | Not enough data | 7.9 (381 reviews) ✓ Verified | 
| **Campaign Management** | Not enough data | 8.2 (305 reviews) | 
| **Lead Management** | Not enough data | 8.4 (408 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | Not enough data | 8.1 (348 reviews) ✓ Verified | 

#### Customer Support

| Feature | Outreach | SAP Sales Cloud | 
|---|---|---|
| **Case Management** | Not enough data | 8.4 (412 reviews) ✓ Verified | 
| **Customer Support Portal** | Not enough data | 8.2 (422 reviews) ✓ Verified | 
| **Knowledge Base** | Not enough data | 8.2 (419 reviews) ✓ Verified | 
| **Call Center Features** | Not enough data | 8.0 (381 reviews) ✓ Verified | 
| **Support Analytics** | Not enough data | 8.2 (410 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Outreach | SAP Sales Cloud | 
|---|---|---|
| **Reporting** | Not enough data | 8.2 (466 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 8.2 (464 reviews) ✓ Verified | 
| **Forecasting** | Not enough data | 8.2 (421 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | Outreach | SAP Sales Cloud | 
|---|---|---|
| **Social Collaboration Features** | Not enough data | 8.1 (270 reviews) | 
| **Social Network Integration** | Not enough data | 8.0 (217 reviews) | 
| **Mobile User Support** | Not enough data | 7.8 (341 reviews) ✓ Verified | 

#### Platform

| Feature | Outreach | SAP Sales Cloud | 
|---|---|---|
| **Customization** | Not enough data | 8.0 (293 reviews) ✓ Verified | 
| **Workflow Capability** | Not enough data | 8.3 (290 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | 8.5 (293 reviews) ✓ Verified | 
| **Internationalization** | Not enough data | 8.3 (260 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | Not enough data | 8.2 (269 reviews) ✓ Verified | 
| **Document & Content Mgmt.** | Not enough data | 8.4 (276 reviews) ✓ Verified | 
| **Performance and Reliability** | Not enough data | 8.3 (299 reviews) ✓ Verified | 
| **Output Document Generation** | Not enough data | 8.3 (281 reviews) ✓ Verified | 

#### Integration

| Feature | Outreach | SAP Sales Cloud | 
|---|---|---|
| **Data Import & Export Tools** | Not enough data | 8.4 (288 reviews) ✓ Verified | 
| **Integration APIs** | Not enough data | 8.2 (272 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | Not enough data | 8.1 (251 reviews) ✓ Verified | 

#### Generative AI

| Feature | Outreach | SAP Sales Cloud | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.5 (138 reviews) | 

#### Agentic AI - CRM

| Feature | Outreach | SAP Sales Cloud | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.0 (42 reviews) | 
| **Multi-step Planning** | Not enough data | 7.3 (41 reviews) | 
| **Cross-system Integration** | Not enough data | 7.7 (44 reviews) | 
| **Adaptive Learning** | Not enough data | 7.4 (43 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.6 (41 reviews) | 
| **Proactive Assistance** | Not enough data | 7.7 (43 reviews) | 
| **Decision Making** | Not enough data | 7.8 (42 reviews) | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Outreach** | 7.7/10 | 48 |
| **SAP Sales Cloud** | N/A | N/A |

#### Lead Facilitation

| Feature | Outreach | SAP Sales Cloud | 
|---|---|---|
| **Customer-facing Chatbot** | Feature Not Available | Not enough data | 
| **Lead Qualification** | 7.5 (34 reviews) | Not enough data | 
| **Lead Follow-up** | 8.1 (36 reviews) | Not enough data | 
| **Meeting Scheduling ** | 8.1 (38 reviews) | Not enough data | 

#### Organization

| Feature | Outreach | SAP Sales Cloud | 
|---|---|---|
| **Opportunity and Pipeline Management ** | 7.9 (33 reviews) | Not enough data | 
| **Data Entry** | 8.0 (35 reviews) | Not enough data | 
| **Integrations / APIs** | 8.1 (33 reviews) | Not enough data | 

#### Performance Analysis

| Feature | Outreach | SAP Sales Cloud | 
|---|---|---|
| **Coaching ** | 7.4 (38 reviews) | Not enough data | 
| **Peformance Tracking** | 8.3 (41 reviews) | Not enough data | 

#### Sales Analysis

| Feature | Outreach | SAP Sales Cloud | 
|---|---|---|
| **ROI Forecasting ** | 7.3 (37 reviews) | Not enough data | 
| **Sales Forecasting ** | 7.8 (38 reviews) | Not enough data | 

#### Generative AI

| Feature | Outreach | SAP Sales Cloud | 
|---|---|---|
| **AI Text Generation** | 7.8 (26 reviews) | Not enough data | 
| **AI Text Summarization** | 7.6 (24 reviews) | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | Outreach | SAP Sales Cloud | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | 6.3 (5 reviews) | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Outreach** | 7.7/10 | 1142 |
| **SAP Sales Cloud** | N/A | N/A |

#### Integrated Workflows

| Feature | Outreach | SAP Sales Cloud | 
|---|---|---|
| **Task Management** | 8.8 (1017 reviews) ✓ Verified | Not enough data | 
| **Email Tracking/Automation** | 9.1 (1071 reviews) ✓ Verified | Not enough data | 
| **Calls and Voice** | 8.4 (879 reviews) ✓ Verified | Not enough data | 
| **Other Outreach Options ** | 8.2 (800 reviews) ✓ Verified | Not enough data | 
| **CRM Integration** | 8.5 (1017 reviews) ✓ Verified | Not enough data | 
| **Calendar** | 8.6 (401 reviews) | Not enough data | 
| **Shared Records** | 8.2 (348 reviews) | Not enough data | 

#### Repeatability and Reportability

| Feature | Outreach | SAP Sales Cloud | 
|---|---|---|
| **Content Management** | 8.3 (864 reviews) ✓ Verified | Not enough data | 
| **Workflow Management** | 8.6 (967 reviews) ✓ Verified | Not enough data | 
| **Workflow Performance** | 8.5 (932 reviews) ✓ Verified | Not enough data | 
| **Sales Coaching and Insights** | 7.8 (770 reviews) ✓ Verified | Not enough data | 
| **Gamification** | 7.0 (314 reviews) | Not enough data | 

#### AI and Automation

| Feature | Outreach | SAP Sales Cloud | 
|---|---|---|
| **Lead Prioritization** | 7.8 (343 reviews) | Not enough data | 
| **Lead Scoring** | 7.3 (308 reviews) | Not enough data | 
| **Best Time of Day Scheduling** | 7.7 (346 reviews) | Not enough data | 
| **Buyer Intelligence** | 7.3 (299 reviews) | Not enough data | 
| **Machine Learning** | 7.0 (292 reviews) | Not enough data | 

#### Generative AI

| Feature | Outreach | SAP Sales Cloud | 
|---|---|---|
| **AI Text Generation** | 6.7 (138 reviews) | Not enough data | 

#### Agentic AI - Sales Engagement

| Feature | Outreach | SAP Sales Cloud | 
|---|---|---|
| **Autonomous Task Execution** | 6.4 (26 reviews) | Not enough data | 
| **Multi-step Planning** | 7.2 (26 reviews) | Not enough data | 
| **Cross-system Integration** | 7.6 (26 reviews) | Not enough data | 
| **Adaptive Learning** | 6.3 (26 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.7 (26 reviews) | Not enough data | 
| **Proactive Assistance** | 6.8 (26 reviews) | Not enough data | 
| **Decision Making** | 6.9 (25 reviews) | Not enough data | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Outreach** | 6.7/10 | 181 |
| **SAP Sales Cloud** | N/A | N/A |

#### Call Analytics

| Feature | Outreach | SAP Sales Cloud | 
|---|---|---|
| **Call Recording** | 8.3 (128 reviews) | Not enough data | 
| **Machine Learning** | 7.8 (108 reviews) | Not enough data | 
| **Call Analysis** | 8.0 (115 reviews) | Not enough data | 
| **Lead Qualification** | Feature Not Available | Not enough data | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Outreach | SAP Sales Cloud | 
|---|---|---|
| **Customer Scoring** | Feature Not Available | Not enough data | 
| **Speech-to-Text** | 7.7 (95 reviews) | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Outreach | SAP Sales Cloud | 
|---|---|---|
| **AI Text Summarization** | 7.5 (40 reviews) | Not enough data | 

#### Agentic AI - Conversation Intelligence

| Feature | Outreach | SAP Sales Cloud | 
|---|---|---|
| **Autonomous Task Execution** | 6.0 (7 reviews) | Not enough data | 
| **Multi-step Planning** | 6.4 (7 reviews) | Not enough data | 
| **Cross-system Integration** | 6.0 (7 reviews) | Not enough data | 
| **Adaptive Learning** | 5.7 (7 reviews) | Not enough data | 
| **Natural Language Interaction** | 5.7 (7 reviews) | Not enough data | 
| **Proactive Assistance** | 5.5 (7 reviews) | Not enough data | 
| **Decision Making** | 6.0 (7 reviews) | Not enough data | 

### Revenue Operations & Intelligence (RO&I)

| Product | Score | Reviews |
|---|---|---|
| **Outreach** | 7.9/10 | 109 |
| **SAP Sales Cloud** | N/A | N/A |

#### Revenue Sourcing and Forecasting

| Feature | Outreach | SAP Sales Cloud | 
|---|---|---|
| **Revenue History** | 7.4 (51 reviews) | Not enough data | 
| **Pipeline Management** | 7.9 (60 reviews) | Not enough data | 
| **Dashboard Analytics** | 8.3 (79 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.1 (53 reviews) | Not enough data | 
| **Data Segmentation** | 7.9 (59 reviews) | Not enough data | 
| **Predictive Forecasting** | 8.0 (21 reviews) | Not enough data | 
| **Revenue Operations Cadence** | 8.0 (22 reviews) | Not enough data | 

#### CRM Data Enrichment

| Feature | Outreach | SAP Sales Cloud | 
|---|---|---|
| **Calendar Sync** | 8.7 (92 reviews) | Not enough data | 
| **Email Activity Capture** | 8.7 (101 reviews) | Not enough data | 
| **Conversation Intelligence** | 8.2 (74 reviews) | Not enough data | 
| **Marketing Leads** | Feature Not Available | Not enough data | 
| **Contact Capture** | 8.2 (22 reviews) | Not enough data | 

#### Account Management

| Feature | Outreach | SAP Sales Cloud | 
|---|---|---|
| **Nonengaged Accounts** | 7.8 (69 reviews) | Not enough data | 
| **Account optimization** | 7.8 (70 reviews) | Not enough data | 
| **Historical Patterns** | 8.0 (70 reviews) | Not enough data | 
| **Rep Performance** | 8.5 (81 reviews) | Not enough data | 
| **Account Engagement** | 7.8 (24 reviews) | Not enough data | 
| **Historical Win/Loss Patterns** | 8.1 (21 reviews) | Not enough data | 

#### Agentic AI - Revenue Operations & Intelligence (RO&I)

| Feature | Outreach | SAP Sales Cloud | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### AI SDRs

| Product | Score | Reviews |
|---|---|---|
| **Outreach** | N/A | N/A |
| **SAP Sales Cloud** | N/A | N/A |

#### Automation

| Feature | Outreach | SAP Sales Cloud | 
|---|---|---|
| **Sales Follow-Up** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | Not enough data | 
| **Customer Interaction Automation** | Not enough data | Not enough data | 

#### Autonomy

| Feature | Outreach | SAP Sales Cloud | 
|---|---|---|
| **Problem Solving** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Independent Decision Making** | Not enough data | Not enough data | 

#### Outbound Sales

| Feature | Outreach | SAP Sales Cloud | 
|---|---|---|
| **Follow-Up Scheduling** | Not enough data | Not enough data | 
| **Prospect Prioritization** | Not enough data | Not enough data | 
| **Multichannel Campaign Execution** | Not enough data | Not enough data | 
| **Personalized Outreach** | Not enough data | Not enough data | 
| **Outreach Performance Analytics** | Not enough data | Not enough data | 

#### Inbound Sales

| Feature | Outreach | SAP Sales Cloud | 
|---|---|---|
| **Data Enrichment** | Not enough data | Not enough data | 
| **Inquiry Routing** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Real-Time Engagement** | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Outreach** | 8.1/10 | 390 |
| **SAP Sales Cloud** | N/A | N/A |

#### Agentic AI - Sales Performance Management

| Feature | Outreach | SAP Sales Cloud | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Incentives

| Feature | Outreach | SAP Sales Cloud | 
|---|---|---|
| **Badges** | 7.5 (192 reviews) | Not enough data | 
| **Triggers** | 8.2 (233 reviews) ✓ Verified | Not enough data | 
| **Commission Calculator** | 6.9 (164 reviews) ✓ Verified | Not enough data | 
| **Leaderboards** | 8.3 (244 reviews) ✓ Verified | Not enough data | 

#### Personalization

| Feature | Outreach | SAP Sales Cloud | 
|---|---|---|
| **Profiles** | 8.3 (262 reviews) ✓ Verified | Not enough data | 
| **Custom Reports** | 7.8 (269 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.2 (321 reviews) ✓ Verified | Not enough data | 
| **Goal Setting** | 8.1 (226 reviews) ✓ Verified | Not enough data | 

#### Administrative

| Feature | Outreach | SAP Sales Cloud | 
|---|---|---|
| **Integration** | 8.7 (305 reviews) ✓ Verified | Not enough data | 
| **Employee Structure** | 8.4 (257 reviews) ✓ Verified | Not enough data | 
| **Behavior Monitoring** | 8.5 (263 reviews) | Not enough data | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Outreach** | 7.7/10 | 1562 |
| **SAP Sales Cloud** | N/A | N/A |

#### Agentic AI - Email Tracking

| Feature | Outreach | SAP Sales Cloud | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (16 reviews) | Not enough data | 
| **Multi-step Planning** | 7.2 (18 reviews) | Not enough data | 
| **Cross-system Integration** | 7.9 (17 reviews) | Not enough data | 
| **Adaptive Learning** | 6.4 (16 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.4 (16 reviews) | Not enough data | 
| **Proactive Assistance** | 6.3 (16 reviews) | Not enough data | 
| **Decision Making** | 6.5 (16 reviews) | Not enough data | 

#### Analytics

| Feature | Outreach | SAP Sales Cloud | 
|---|---|---|
| **Open Rates** | 8.8 (1440 reviews) | Not enough data | 
| **Link Activity** | 8.4 (1379 reviews) | Not enough data | 
| **Attachment Activity** | Feature Not Available | Not enough data | 

#### Customizations

| Feature | Outreach | SAP Sales Cloud | 
|---|---|---|
| **Email Platform Integration** | 8.8 (1405 reviews) | Not enough data | 
| **Email Scheduling** | 8.9 (1432 reviews) | Not enough data | 
| **Notifications** | 8.5 (1404 reviews) | Not enough data | 
| **Email Categorization** | 8.3 (1055 reviews) | Not enough data | 
| **Templates** | 9.0 (1448 reviews) | Not enough data | 

#### Generative AI

| Feature | Outreach | SAP Sales Cloud | 
|---|---|---|
| **AI Text Generation** | 6.8 (162 reviews) | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Outreach** | 7.4/10 | 207 |
| **SAP Sales Cloud** | 8.5/10 | 147 |

#### Agentic AI - Sales Analytics

| Feature | Outreach | SAP Sales Cloud | 
|---|---|---|
| **Autonomous Task Execution** | 6.7 (8 reviews) | 7.8 (12 reviews) | 
| **Cross-system Integration** | 7.9 (8 reviews) | 7.9 (11 reviews) | 
| **Adaptive Learning** | 6.4 (7 reviews) | 7.8 (12 reviews) | 
| **Natural Language Interaction** | 6.4 (7 reviews) | 7.6 (12 reviews) | 
| **Proactive Assistance** | 6.4 (7 reviews) | 8.1 (12 reviews) | 

#### Data Sourcing

| Feature | Outreach | SAP Sales Cloud | 
|---|---|---|
| **Data Sourcing** | 7.7 (157 reviews) | 8.6 (133 reviews) | 
| **Exporting & Sharing Data** | 7.9 (173 reviews) | 8.8 (131 reviews) | 
| **Multi-Device Data Visualization** | Feature Not Available | 8.6 (128 reviews) | 
| **Interactive Dashboards** | 8.1 (187 reviews) | 9.0 (131 reviews) | 
| **Data Segmentation** | 7.6 (167 reviews) | 8.6 (131 reviews) | 

#### Predictive Analytics

| Feature | Outreach | SAP Sales Cloud | 
|---|---|---|
| **Lead Scoring** | 7.3 (140 reviews) | 8.8 (128 reviews) | 
| **Opportunity Scoring** | 7.4 (134 reviews) | 8.9 (129 reviews) | 
| **Risk Analysis** | 7.0 (125 reviews) | 8.7 (134 reviews) | 
| **Live Forecasting** | 7.3 (133 reviews) | 8.9 (136 reviews) | 

#### Sales Management

| Feature | Outreach | SAP Sales Cloud | 
|---|---|---|
| **Live Pipeline Management** | 7.9 (147 reviews) | 8.6 (134 reviews) | 
| **Sales Gamification** | Feature Not Available | 8.3 (131 reviews) | 
| **Account-Based Analytics** | 7.8 (162 reviews) | 8.8 (134 reviews) | 
| **Activity Tracking** | 8.8 (188 reviews) | 9.0 (134 reviews) | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Outreach** | 7.7/10 | 1306 |
| **SAP Sales Cloud** | N/A | N/A |

#### Agentic AI - Outbound Call Tracking

| Feature | Outreach | SAP Sales Cloud | 
|---|---|---|
| **Autonomous Task Execution** | 5.2 (10 reviews) | Not enough data | 
| **Natural Language Interaction** | 5.5 (10 reviews) | Not enough data | 

#### Calling

| Feature | Outreach | SAP Sales Cloud | 
|---|---|---|
| **Record Calls** | 8.5 (813 reviews) | Not enough data | 
| **Generate Location** | 7.9 (906 reviews) | Not enough data | 
| **Call Types** | 8.4 (1032 reviews) | Not enough data | 
| **Click-to-Call** | 8.8 (1089 reviews) | Not enough data | 
| **Auto Dialer** | 5.8 (15 reviews) | Not enough data | 

#### Contacts

| Feature | Outreach | SAP Sales Cloud | 
|---|---|---|
| **Personalization** | 8.6 (1145 reviews) | Not enough data | 
| **Information Locater** | 8.0 (984 reviews) | Not enough data | 
| **Record Prospect Data** | 8.4 (1066 reviews) | Not enough data | 

#### Insights

| Feature | Outreach | SAP Sales Cloud | 
|---|---|---|
| **Notes** | 8.3 (1093 reviews) ✓ Verified | Not enough data | 
| **Daily Summary** | 8.4 (1052 reviews) | Not enough data | 
| **Automated Voicemails** | 7.7 (593 reviews) | Not enough data | 
| **Automated Emails** | 9.1 (1191 reviews) | Not enough data | 
| **Sorts Prospects** | 8.1 (1035 reviews) | Not enough data | 
| **Automated Note Taking** | 6.9 (14 reviews) | Not enough data | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Outreach** | 8.1/10 | 251 |
| **SAP Sales Cloud** | N/A | N/A |

#### Agentic AI - Sales Coaching

| Feature | Outreach | SAP Sales Cloud | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Training

| Feature | Outreach | SAP Sales Cloud | 
|---|---|---|
| **Knowledge Base** | 8.3 (197 reviews) ✓ Verified | Not enough data | 
| **Coaching Materials** | 8.2 (196 reviews) ✓ Verified | Not enough data | 
| **Playbook Creation** | 8.2 (179 reviews) ✓ Verified | Not enough data | 
| **Video Record** | 8.0 (142 reviews) ✓ Verified | Not enough data | 

#### Feedback

| Feature | Outreach | SAP Sales Cloud | 
|---|---|---|
| **Review** | 8.3 (165 reviews) ✓ Verified | Not enough data | 
| **Scorecard** | 8.1 (162 reviews) ✓ Verified | Not enough data | 
| **Coaching Card** | 8.1 (141 reviews) | Not enough data | 
| **Leaderboard** | 8.3 (174 reviews) ✓ Verified | Not enough data | 
| **Real-Time Updates** | 8.4 (192 reviews) ✓ Verified | Not enough data | 
| **Notifications** | 8.3 (191 reviews) ✓ Verified | Not enough data | 
| **Competition** | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | Outreach | SAP Sales Cloud | 
|---|---|---|
| **AI Text Summarization** | 6.7 (21 reviews) | Not enough data | 

### Revenue AI Platforms

| Product | Score | Reviews |
|---|---|---|
| **Outreach** | N/A | N/A |
| **SAP Sales Cloud** | N/A | N/A |

#### Agentic AI - Revenue AI Platforms

| Feature | Outreach | SAP Sales Cloud | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

#### Platform - Revenue AI Platforms

| Feature | Outreach | SAP Sales Cloud | 
|---|---|---|
| **Conversation Intelligence** | Not enough data | Not enough data | 
| **Predictive Forecasting** | Not enough data | Not enough data | 
| **CRM Data Enrichment** | Not enough data | Not enough data | 
| **Actionable Insights** | Not enough data | Not enough data | 
| **Risk Flagging** | Not enough data | Not enough data | 
| **Workflow Orchestration** | Not enough data | Not enough data | 
| **Sales Coaching** | Not enough data | Not enough data | 
| **Pipeline & Deal Management** | Not enough data | Not enough data | 
| **Customer Data Capture** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Outreach** | N/A | N/A |
| **SAP Sales Cloud** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Outreach | SAP Sales Cloud | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Sales Analytics Software](https://www.g2.com/categories/sales-analytics)

**Unique to Outreach (10):** [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [AI SDRs Software](https://www.g2.com/categories/ai-sdrs), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms)

**Unique to SAP Sales Cloud (1):** [CRM Software](https://www.g2.com/categories/crm)


---
## Reviewer Demographics

### By Company Size

| Segment | Outreach | SAP Sales Cloud | 
|---|---|---|
| **Small-Business** | 18.5% | 20.0% | 
| **Mid-Market** | 59.6% | 36.0% | 
| **Enterprise** | 21.8% | 44.0% | 

### By Industry

#### Outreach

- **Computer Software:** 36.9%
- **Information Technology and Services:** 18.2%
- **Marketing and Advertising:** 7.2%
- **Internet:** 6.3%
- **Financial Services:** 3.1%
- **Telecommunications:** 2.4%
- **Computer & Network Security:** 2.1%
- **Human Resources:** 1.9%
- **E-Learning:** 1.6%
- **Staffing and Recruiting:** 1.1%
- **Other:** 19.2%

#### SAP Sales Cloud

- **Information Technology and Services:** 13.9%
- **Computer Software:** 4.9%
- **Accounting:** 4.6%
- **Financial Services:** 3.7%
- **Automotive:** 3.3%
- **Consumer Goods:** 3.0%
- **Telecommunications:** 2.8%
- **Retail:** 2.6%
- **Oil & Energy:** 2.3%
- **Consulting:** 2.3%
- **Other:** 56.6%

---
## Alternatives

### Alternatives to Outreach

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25791 reviews)
- [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5602 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9652 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13810 reviews)
- [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6650 reviews)
- [Revenue.io](https://www.g2.com/products/revenue-io/reviews) — 4.7/5 stars (575 reviews)
- [Backstory](https://www.g2.com/products/people-ai-backstory/reviews) — 4.5/5 stars (630 reviews)
- [InsideSales](https://www.g2.com/products/insidesales/reviews) — 4.5/5 stars (618 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1233 reviews)

### Alternatives to SAP Sales Cloud

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25791 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13810 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3046 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1618 reviews)
- [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) — 4.3/5 stars (952 reviews)
- [Workbooks](https://www.g2.com/products/workbooks/reviews) — 4.2/5 stars (573 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1428 reviews)
- [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (478 reviews)
- [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews) — 4.2/5 stars (942 reviews)

---
## Top Discussions

### Outreach

- Title: [Can someone recommend an auto dialer that works well with outreach?](https://www.g2.com/discussions/can-someone-recommend-an-auto-dialer-that-works-well-with-outreach) — 2 comments, 1 upvote
  > **Top comment:** "ring central"
- Title: [Can I use this for Sales Development?](https://www.g2.com/discussions/can-i-use-this-for-sales-development) — 2 comments, 1 upvote
  > **Top comment:** "Definitely...tons of features for SD...email tracking, templates, sequences, etc"
- Title: [What are the other best ways  Outreach can be used in?](https://www.g2.com/discussions/50353-what-are-the-other-best-ways-outreach-can-be-used-in) — 2 comments, 2 upvotes
  > **Top comment:** "We also used it for hiring workflow."
- Title: [What is the best way to log follow ups?](https://www.g2.com/discussions/what-is-the-best-way-to-log-follow-ups) — 2 comments, 1 upvote
  > **Top comment:** "When I engage a customer, either email or call, I put them into a follow up sequence, typically that has 3 steps, call > email > call to make sure we keep..."
- Title: [Has anyone made the a migration from gmail to Outlook? If so, how did your use of Outreach change?](https://www.g2.com/discussions/13740-has-anyone-made-the-a-migration-from-gmail-to-outlook-if-so-how-did-your-use-of-outreach-change) — 2 comments, 2 upvotes
  > **Top comment:** "Outreach has built-in integration with outlook, there for the usage of Outreach increased on our end. It now facilitates the way we manage playbooks and our..."

### SAP Sales Cloud

- Title: [What is CRM features?](https://www.g2.com/discussions/what-is-crm-features) — 2 comments
  > **Top comment:** "Automate & streamline sales activities such as managing leads, sales funnel, sales forecasting, sales executives' performance, and so on by leveraging..."
- Title: [What SAP components are included in SAP CRM?](https://www.g2.com/discussions/sap-cloud-for-customer-what-sap-components-are-included-in-sap-crm) — 1 comment *(includes official response)*
  > **Top comment:** "SAP Sales Cloud is a comprehensive sales automation solution helping organizations streamline Lead to Cash processes, increase sales rep/sales manager..."
- Title: [What SAP components are included in SAP CRM?](https://www.g2.com/discussions/what-sap-components-are-included-in-sap-crm) — 1 comment
  > **Top comment:** "Still learning from these SAP Ocean "
- Title: [Is SAP CRM cloud based?](https://www.g2.com/discussions/is-sap-crm-cloud-based) — 1 comment
  > **Top comment:** "Yes - SAP Sales Cloud is a purpose built, cloud native solution. SAP also has older CRM solutions for on-prem deployment. "
- Title: [What is CRM system in SAP?](https://www.g2.com/discussions/what-is-crm-system-in-sap) — 1 comment *(includes official response)*
  > **Top comment:** "SAP Sales Cloud is a  comprehensive sales automation solution, commonly referred to as a 'sales CRM'. SAP also has integrated cloud marketing, commerce,..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/outreach-vs-sap-sap-sales-cloud)