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Compare Outreach and Salesmate 
Featured Products
At a Glance
Market Segments
Mid-Market (59.7% of reviews)
Small-Business (79.6% of reviews)
Entry-Level Pricing
Contact Us
$23.00 1 USER Per Month
Outreach
Star Rating
(3,531)4.3 out of 5
Market Segments
Mid-Market (59.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about OutreachSalesmate
Star Rating
(111)4.7 out of 5
Market Segments
Small-Business (79.6% of reviews)
Pros & Cons
Entry-Level Pricing
$23.00 1 USER Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Outreach excels in providing a comprehensive sales engagement platform, with users highlighting its AI-driven automation and workflow tools that streamline multichannel outreach. This functionality is particularly appreciated for delivering actionable insights that enhance revenue generation.
- Users say that Salesmate stands out for its intuitive interface and ease of use, making it a favorite among small businesses. Reviewers mention that it simplifies lead tracking and management, which has directly improved their lead conversion rates.
- According to verified reviews, Outreach has a significant edge in terms of overall user satisfaction, reflected in its higher G2 Score. Users appreciate the detailed analytics and reporting features that help in making informed decisions, which are crucial for sales teams.
- Reviewers mention that while Salesmate offers a solid CRM experience, it lacks the extensive feature set of Outreach, particularly in areas like sales analytics and integration capabilities. This can limit its effectiveness for teams looking for a more robust sales engagement solution.
- G2 reviewers highlight that Outreach's implementation process is generally smooth, with many users praising its intuitive onboarding wizard. In contrast, some Salesmate users have noted that while setup is straightforward, it may not offer the same level of customization for complex workflows.
- Users report that both platforms provide valuable automation features, but Outreach's advanced capabilities in email tracking and automation are particularly noted for saving time and enhancing productivity, allowing sales teams to focus more on closing deals rather than administrative tasks.
Pricing
Entry-Level Pricing
Outreach
Future Outreach Customers
Contact Us
- Sales engagement
- Opportuntity management
- Mutual success plans
Salesmate
BASIC
$23.00
1 USER Per Month
Basic plan is suitable for all types of small sales team. Starting from $23 per month per user when billed annually & $29 per month per user when billed monthly.
- Contact management
- Company management
- Deal management
Free Trial
Outreach
No trial information availableSalesmate
Free Trial is available
Ratings
Meets Requirements
8.7
2,677
8.9
79
Ease of Use
8.3
2,693
9.1
90
Ease of Setup
7.7
854
9.1
57
Ease of Admin
7.8
774
9.2
39
Quality of Support
8.3
2,431
9.0
79
Has the product been a good partner in doing business?
8.5
760
9.3
39
Product Direction (% positive)
8.5
2,507
9.2
84
Features by Category
Sales Force Automation
Not enough data
9.1
53
|
Verified
Not enough data
8.6
28
Not enough data
9.1
55
|
Verified
Not enough data
8.9
49
|
Verified
Not enough data
8.4
41
Not enough data
9.0
45
Not enough data
8.6
41
|
Verified
Not enough data
8.4
38
Not enough data
8.6
40
Marketing Automation
Not enough data
8.7
49
|
Verified
Not enough data
8.9
43
Not enough data
9.0
52
|
Verified
Not enough data
8.6
40
Customer Support
Not enough data
8.3
44
Not enough data
8.6
43
|
Verified
Not enough data
8.7
43
|
Verified
Not enough data
8.5
44
|
Verified
Not enough data
8.7
41
|
Verified
Reporting & Analytics
Not enough data
8.4
47
|
Verified
Not enough data
9.0
52
|
Verified
Not enough data
8.7
41
|
Verified
Mobile & Social
Not enough data
8.4
37
|
Verified
Not enough data
8.9
21
Not enough data
8.6
44
|
Verified
Platform
Not enough data
8.8
38
|
Verified
Not enough data
8.9
35
|
Verified
Not enough data
9.2
33
|
Verified
Not enough data
8.5
29
|
Verified
Not enough data
8.6
28
|
Verified
Not enough data
8.7
30
|
Verified
Not enough data
9.2
35
|
Verified
Not enough data
8.6
29
Integration
Not enough data
8.6
32
|
Verified
Not enough data
8.6
31
|
Verified
Not enough data
8.3
29
|
Verified
Generative AI
Not enough data
7.6
20
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Online Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Interaction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
Not enough data
Not enough data
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Lead Facilitation
Feature Not Available
Not enough data
7.5
34
Not enough data
8.1
36
Not enough data
8.1
38
Not enough data
Organization
7.9
33
Not enough data
8.0
35
Not enough data
8.1
33
Not enough data
Performance Analysis
7.4
38
Not enough data
8.3
41
Not enough data
Sales Analysis
7.3
37
Not enough data
7.8
38
Not enough data
Generative AI
7.9
25
Not enough data
7.6
24
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
8.7
1008
|
Verified
9.1
22
9.1
1057
|
Verified
9.3
25
8.4
868
|
Verified
8.7
23
8.2
795
|
Verified
8.4
21
8.5
1009
|
Verified
8.9
24
8.6
399
9.0
20
8.2
347
8.5
19
Repeatability and Reportability
8.4
863
|
Verified
Feature Not Available
8.6
950
|
Verified
8.9
21
8.5
928
|
Verified
8.9
21
7.8
771
|
Verified
8.2
20
7.0
314
Feature Not Available
AI and Automation
7.8
341
8.7
21
7.3
308
8.7
21
7.7
346
8.5
13
7.3
298
8.5
12
7.0
292
8.2
12
Generative AI
6.7
138
7.9
11
Agentic AI - Sales Engagement
6.4
26
Not enough data
7.2
26
Not enough data
7.6
26
Not enough data
6.3
26
Not enough data
6.7
26
Not enough data
6.8
26
Not enough data
6.9
25
Not enough data
Call Analytics
8.3
128
Not enough data
7.8
108
Not enough data
8.0
115
Not enough data
Feature Not Available
Not enough data
Artificial Intelligence - Conversation Intelligence
Feature Not Available
Not enough data
7.7
95
Not enough data
Not enough data
Not enough data
Generative AI
7.5
40
Not enough data
Agentic AI - Conversation Intelligence
6.0
7
Not enough data
6.4
7
Not enough data
6.0
7
Not enough data
5.7
7
Not enough data
5.7
7
Not enough data
5.5
7
Not enough data
6.0
7
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Conversational Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Sourcing and Forecasting
7.4
51
Not enough data
7.9
60
Not enough data
8.3
79
Not enough data
8.1
53
Not enough data
7.9
59
Not enough data
8.0
21
Not enough data
8.0
22
Not enough data
CRM Data Enrichment
8.7
92
Not enough data
8.7
101
Not enough data
8.2
74
Not enough data
Feature Not Available
Not enough data
8.2
22
Not enough data
Account Management
7.8
69
Not enough data
7.8
70
Not enough data
8.0
70
Not enough data
8.5
80
Not enough data
7.8
24
Not enough data
8.1
21
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Branding & Customizatio
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automatic Rules & Configurations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
7.5
193
Feature Not Available
8.2
234
|
Verified
Feature Not Available
6.9
165
|
Verified
8.3
14
8.3
245
|
Verified
8.7
20
Personalization
8.3
263
|
Verified
8.7
20
7.8
270
|
Verified
8.6
22
8.2
322
|
Verified
8.7
23
8.1
227
|
Verified
8.6
20
Administrative
8.7
306
|
Verified
8.7
22
8.4
258
|
Verified
8.3
20
8.5
264
8.7
20
Agentic AI - Email Tracking
7.3
16
Not enough data
7.1
17
Not enough data
7.9
17
Not enough data
6.4
16
Not enough data
6.4
16
Not enough data
6.3
16
Not enough data
6.5
16
Not enough data
Analytics
8.8
1440
9.1
19
8.4
1380
9.4
21
Feature Not Available
Feature Not Available
Customizations
8.8
1406
9.6
22
8.9
1432
9.7
21
8.5
1405
9.1
22
8.3
1056
9.1
21
9.0
1448
9.2
22
Generative AI
6.8
162
8.3
12
Agentic AI - Sales Analytics
6.7
8
Not enough data
7.9
8
Not enough data
6.4
7
Not enough data
6.4
7
Not enough data
6.4
7
Not enough data
Data Sourcing
7.7
158
Not enough data
7.9
173
Not enough data
Feature Not Available
Not enough data
8.1
187
Not enough data
7.6
167
Not enough data
Predictive Analytics
7.3
141
Not enough data
7.4
135
Not enough data
7.0
126
Not enough data
7.3
134
Not enough data
Sales Management
8.0
148
Not enough data
Feature Not Available
Not enough data
7.8
163
Not enough data
8.8
188
Not enough data
Agentic AI - Outbound Call Tracking
5.2
10
Not enough data
5.5
10
Not enough data
Calling
8.5
813
9.0
21
7.9
906
9.0
19
8.4
1032
9.1
21
8.8
1089
9.3
20
5.5
14
Not enough data
Contacts
8.6
1146
8.9
22
8.0
985
8.8
21
8.4
1066
9.2
22
Insights
8.3
1092
|
Verified
9.3
22
8.4
1051
9.4
21
7.7
594
9.2
20
9.1
1191
9.1
21
8.1
1036
9.1
22
6.7
13
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.3
197
|
Verified
Not enough data
8.2
196
|
Verified
Not enough data
8.2
179
|
Verified
Not enough data
8.0
142
|
Verified
Not enough data
Feedback
8.3
165
|
Verified
Not enough data
8.1
162
|
Verified
Not enough data
8.1
141
Not enough data
8.3
174
|
Verified
Not enough data
8.4
192
|
Verified
Not enough data
8.3
191
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
6.7
21
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Outreach and Salesmate are categorized as Sales Engagement, AI Sales Assistant, Outbound Call Tracking, Sales Analytics, Email Tracking, and Sales Performance Management
Unique Categories
Outreach is categorized as Revenue Operations & Intelligence (RO&I), AI SDRs, Conversation Intelligence, Sales Coaching, and Revenue AI Platforms
Salesmate is categorized as CRM, Marketing Automation, AI Agents For Business Operations, Conversational Support, Live Chat, Customer Service Automation, Insurance CRM, Help Desk, AI Chatbots, AI Voice Assistants, and Business Scheduling
Reviews
Reviewers' Company Size
Outreach
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesmate
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
36.9%
Information Technology and Services
18.2%
Marketing and Advertising
7.2%
Internet
6.3%
Financial Services
3.2%
Other
28.3%
Marketing and Advertising
15.4%
Computer Software
10.6%
Information Technology and Services
9.6%
Hospitality
8.7%
Real Estate
5.8%
Other
50.0%
Discussions
Has anyone made the a migration from gmail to Outlook? If so, how did your use of Outreach change?
2 Comments
MS
Yes, I have performed the task, the free methods are here using GSMMO - https://www.transferemails.com/transfer-emails-from-outlook-to-gmail/Read more
What is the best way to log follow ups?
2 Comments
JK
When I engage a customer, either email or call, I put them into a follow up sequence, typically that has 3 steps, call > email > call to make sure we keep...Read more
What are the other best ways Outreach can be used in?
2 Comments
IS
We also used it for hiring workflow.Read more
Who owns Salesmate?
1 Comment
MK
Salesmate seems to be generic enough and powerful enough to be used by different industries. It is easily customizable. Read more
Salesmate has no more discussions with answers
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