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At a Glance
Market Segments
Mid-Market (59.7% of reviews)
Mid-Market (45.9% of reviews)
Entry-Level Pricing
Contact Us
$25.00 1 User Per Month
Outreach
Star Rating
(3,524)4.3 out of 5
Market Segments
Mid-Market (59.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about OutreachSalesforce Sales Cloud
Star Rating
(25,308)4.4 out of 5
Market Segments
Mid-Market (45.9% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Sales Cloud excels in Lead Qualification with a score of 8.8, while Outreach trails behind at 7.5. Reviewers mention that Salesforce's robust analytics and customizable lead scoring criteria significantly enhance their ability to prioritize leads effectively.
- Reviewers mention that Outreach shines in Email Tracking/Automation, scoring 9.1 compared to Salesforce's 8.5. Users on G2 highlight Outreach's intuitive email automation features, which allow for seamless follow-ups and tracking of email engagement metrics.
- Users say that Salesforce Sales Cloud offers superior Customer-facing Chatbot capabilities, scoring 8.6 versus Outreach's 6.6. Reviewers mention that the chatbot's ability to handle complex queries and provide personalized responses enhances customer engagement significantly.
- G2 users report that Salesforce Sales Cloud leads in Pipeline Management with a score of 8.4, while Outreach scores 7.9. Reviewers mention that Salesforce's visual pipeline tools and forecasting capabilities provide a clearer view of sales processes and opportunities.
- Users report that Outreach excels in Email Scheduling, scoring 8.9 compared to Salesforce's 8.5. Reviewers mention that Outreach's flexibility in scheduling emails at optimal times for recipients has improved their outreach effectiveness.
- Reviewers mention that Salesforce Sales Cloud provides better CRM Integration with a score of 8.8, while Outreach scores 8.5. Users on G2 highlight Salesforce's extensive integration options with various CRM systems, making it easier to sync data and streamline workflows.
Pricing
Entry-Level Pricing
Outreach
Future Outreach Customers
Contact Us
- Sales engagement
- Opportuntity management
- Mutual success plans
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Free Trial
Outreach
No trial information availableSalesforce Sales Cloud
Free Trial is available
Ratings
Meets Requirements
8.7
2,669
8.8
13,801
Ease of Use
8.3
2,685
8.2
17,780
Ease of Setup
7.7
848
7.8
8,744
Ease of Admin
7.8
773
7.9
4,444
Quality of Support
8.3
2,425
8.1
12,038
Has the product been a good partner in doing business?
8.5
759
8.4
4,407
Product Direction (% positive)
8.5
2,499
8.2
13,475
Features by Category
Sales Force Automation
Not enough data
8.8
9459
|
Verified
Not enough data
8.3
6392
|
Verified
Not enough data
8.7
9180
|
Verified
Not enough data
8.3
9433
|
Verified
Not enough data
8.0
7314
|
Verified
Not enough data
8.2
7605
|
Verified
Not enough data
8.0
6753
|
Verified
Not enough data
8.1
6653
|
Verified
Not enough data
8.3
7404
|
Verified
Marketing Automation
Not enough data
8.0
6665
|
Verified
Not enough data
8.1
6987
|
Verified
Not enough data
8.5
8016
|
Verified
Not enough data
7.9
5425
Customer Support
Not enough data
8.3
6810
|
Verified
Not enough data
8.1
6383
|
Verified
Not enough data
8.2
6780
|
Verified
Not enough data
8.0
5496
|
Verified
Not enough data
8.2
5986
|
Verified
Reporting & Analytics
Not enough data
8.5
8936
|
Verified
Not enough data
8.5
9123
|
Verified
Not enough data
8.2
7429
|
Verified
Mobile & Social
Not enough data
7.9
5616
|
Verified
Not enough data
7.8
5247
|
Verified
Not enough data
7.7
6096
|
Verified
Platform
Not enough data
8.5
3587
|
Verified
Not enough data
8.5
3594
|
Verified
Not enough data
8.6
3618
|
Verified
Not enough data
8.4
2895
|
Verified
Not enough data
8.5
3168
|
Verified
Not enough data
8.1
3189
|
Verified
Not enough data
8.7
3594
|
Verified
Not enough data
8.1
3023
Integration
Not enough data
8.5
2600
|
Verified
Not enough data
8.5
3054
|
Verified
Not enough data
8.5
2890
|
Verified
Generative AI
Not enough data
7.6
883
Agentic AI - CRM
Not enough data
7.9
245
Not enough data
7.9
245
Not enough data
8.2
242
Not enough data
8.0
239
Not enough data
8.0
237
Not enough data
8.1
239
Not enough data
8.2
241
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cartography
Not enough data
8.7
39
Not enough data
8.4
35
Not enough data
8.6
39
Not enough data
8.4
39
Analysis
Not enough data
8.4
32
Not enough data
8.5
38
Not enough data
8.5
35
Not enough data
8.5
34
Reporting
Not enough data
8.7
33
Not enough data
8.5
28
Not enough data
8.7
26
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Feature Not Available
8.6
270
7.5
35
8.8
292
8.2
37
8.8
314
8.2
39
8.6
288
Organization
8.0
34
8.9
349
8.1
36
8.8
340
8.1
34
8.8
334
Performance Analysis
7.4
39
8.4
282
8.3
42
8.8
305
Sales Analysis
7.4
38
8.4
283
7.9
39
8.8
297
Generative AI
7.9
26
8.5
122
7.7
25
8.4
122
Agentic AI - AI Sales Assistant
6.7
5
9.1
25
7.3
5
9.1
25
9.7
5
9.0
24
7.0
5
9.0
23
7.0
5
9.2
24
7.3
5
9.2
24
7.3
5
9.2
24
Integrated Workflows
8.7
1009
|
Verified
8.7
519
9.1
1058
|
Verified
8.5
511
8.4
869
|
Verified
8.1
467
8.2
796
|
Verified
8.1
462
8.5
1009
|
Verified
8.9
521
8.6
400
8.4
470
8.2
348
8.6
483
Repeatability and Reportability
8.3
861
|
Verified
8.4
484
8.6
945
|
Verified
8.7
502
8.5
924
|
Verified
8.7
498
7.8
772
|
Verified
8.4
484
7.0
315
7.8
418
AI and Automation
7.8
339
8.5
463
7.3
308
8.4
470
7.7
347
8.3
429
7.3
299
8.0
433
7.0
291
7.8
415
Generative AI
6.7
139
7.4
269
Agentic AI - Sales Engagement
6.5
27
8.3
89
7.2
26
8.5
90
7.7
27
8.6
87
6.4
27
8.4
89
6.9
27
8.3
89
6.9
27
8.3
89
7.0
26
8.5
88
Call Analytics
8.3
128
8.7
132
7.8
108
8.6
136
8.0
115
8.7
132
Feature Not Available
8.9
132
Agent Performance Management
Feature Not Available
8.7
141
7.7
95
8.7
125
7.9
99
8.7
142
Generative AI
7.5
40
8.2
57
Agentic AI - Conversation Intelligence
6.0
7
8.8
12
6.4
7
9.2
13
6.0
7
9.3
12
5.7
7
9.2
13
5.7
7
8.8
12
5.5
7
9.1
13
6.0
7
9.1
13
Revenue Sourcing and Forecasting
7.4
51
8.6
64
7.9
60
8.4
64
8.3
79
8.8
65
8.1
53
8.5
62
7.9
59
8.4
62
8.0
21
8.3
56
8.0
22
8.2
57
CRM Data Enrichment
8.7
92
8.1
62
8.7
101
8.4
60
8.2
74
8.2
58
Feature Not Available
8.0
61
8.2
22
8.5
55
Account Management
7.8
69
8.2
62
7.8
70
8.0
62
8.0
70
8.1
59
8.5
80
8.2
58
7.8
24
8.6
54
8.1
21
8.4
55
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.7
19
Not enough data
8.1
19
Not enough data
8.2
19
Not enough data
8.1
19
Not enough data
8.0
19
Territory Mapping
Not enough data
8.8
35
Not enough data
8.6
33
Not enough data
8.4
33
Route Planning
Not enough data
9.0
32
Not enough data
9.0
34
Not enough data
9.2
35
Sales Performance Management
Not enough data
8.3
30
Not enough data
8.4
33
Not enough data
9.0
33
Presentation and Forms
Not enough data
8.0
29
Not enough data
8.3
32
Not enough data
8.5
32
Integrations
Not enough data
8.1
156
Not enough data
8.5
157
Not enough data
8.1
157
Not enough data
8.1
156
Not enough data
8.8
157
Branding & Customizatio
Not enough data
8.1
151
Not enough data
8.2
155
Not enough data
8.3
154
Automatic Rules & Configurations
Not enough data
8.4
155
Not enough data
8.3
154
Not enough data
8.0
157
Agentic AI - Business Scheduling
Not enough data
8.5
33
Not enough data
8.3
33
Sales Performance Features - Sales Planning
Not enough data
8.4
175
Not enough data
8.5
165
Not enough data
8.5
170
Not enough data
8.6
171
Not enough data
8.6
169
Not enough data
8.8
168
Not enough data
8.2
165
Territory Management - Sales Planning
Not enough data
8.6
166
Not enough data
8.5
171
Quota & Capacity Management - Sales Planning
Not enough data
8.4
168
Not enough data
8.4
175
Not enough data
8.4
169
Agentic AI - Sales Planning
Not enough data
8.5
57
Not enough data
8.5
56
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Lead Scoring
Not enough data
7.8
52
Not enough data
8.2
52
Not enough data
7.9
52
Not enough data
8.0
53
Attribution
Not enough data
8.9
447
Not enough data
8.9
451
Not enough data
8.6
433
Discovery
Not enough data
8.9
454
Not enough data
8.6
449
Not enough data
8.6
431
Management
Not enough data
8.5
419
Not enough data
8.7
437
Platform
Not enough data
8.6
429
Not enough data
8.6
429
Agentic AI - Sales Performance Management
7.7
5
8.4
75
6.0
5
8.6
75
5.7
5
8.5
76
Incentives
7.5
194
8.2
440
8.2
235
|
Verified
8.4
503
7.0
166
|
Verified
8.0
438
8.3
246
|
Verified
8.6
515
Personalization
8.3
264
|
Verified
8.6
484
7.9
271
|
Verified
8.8
561
8.3
323
|
Verified
8.9
593
8.1
228
|
Verified
8.6
538
Administrative
8.7
307
|
Verified
8.7
566
8.4
259
|
Verified
8.5
529
8.5
265
8.4
510
Agentic AI - Email Tracking
7.3
16
8.2
65
7.1
17
8.4
63
7.9
17
8.4
63
6.4
16
8.3
64
6.4
16
8.4
64
6.3
16
8.3
63
6.5
16
8.4
66
Analytics
8.8
1438
8.3
570
8.4
1379
8.4
578
Feature Not Available
8.4
592
Customizations
8.8
1405
8.7
622
8.9
1431
8.5
590
8.5
1405
8.6
626
8.3
1056
8.4
571
9.0
1447
8.4
599
Generative AI
6.8
162
7.5
292
Agentic AI - Sales Analytics
7.0
9
8.3
81
8.1
9
8.5
80
6.9
8
8.3
80
6.9
8
8.3
80
6.9
8
8.3
80
Data Sourcing
7.7
159
8.5
967
7.9
174
8.7
998
Feature Not Available
8.3
902
8.1
188
8.7
1029
7.6
168
8.6
962
Predictive Analytics
7.3
142
8.4
944
7.5
136
8.6
957
7.0
127
8.1
855
7.4
135
8.3
895
Sales Management
8.0
149
8.7
984
Feature Not Available
8.1
858
7.8
164
8.6
979
8.8
189
8.8
1047
Agentic AI - Outbound Call Tracking
5.2
10
8.5
38
5.5
10
8.5
39
Calling
8.5
812
8.5
186
7.9
906
8.4
177
8.4
1032
8.7
186
8.8
1089
8.7
183
5.5
14
8.8
43
Contacts
8.6
1146
8.8
177
8.0
985
8.7
180
8.4
1065
8.7
182
Insights
8.3
1092
|
Verified
9.1
187
8.4
1051
8.9
183
7.7
594
8.3
179
9.1
1191
8.5
189
8.1
1036
8.4
183
6.7
13
8.6
39
Agentic AI - Sales Coaching
Not enough data
9.1
22
Not enough data
9.0
22
Not enough data
9.1
22
Not enough data
9.2
22
Training
8.3
197
|
Verified
8.8
259
8.2
196
|
Verified
8.8
251
8.2
179
|
Verified
8.5
211
8.0
142
|
Verified
8.5
246
Feedback
8.3
165
|
Verified
8.8
239
8.1
162
|
Verified
8.6
236
8.1
141
8.6
216
8.3
174
|
Verified
8.6
204
8.4
192
|
Verified
8.9
228
8.3
191
|
Verified
8.9
229
Feature Not Available
8.7
202
Generative AI
6.7
21
7.7
73
Agentic AI - Sales Enablement
Not enough data
8.1
32
Not enough data
8.2
32
Not enough data
8.3
32
Content Management
Not enough data
8.3
352
Not enough data
8.2
343
Not enough data
8.2
328
Not enough data
8.5
319
Not enough data
8.3
336
Analytics
Not enough data
8.7
343
Not enough data
8.4
342
Not enough data
8.5
224
Not enough data
8.3
351
Learning Management - Sales Enablement
Not enough data
8.6
25
Not enough data
8.7
25
Not enough data
8.6
25
Revenue Enablement - Sales Enablement
Not enough data
8.5
25
Not enough data
8.5
26
Not enough data
9.1
25
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Outreach and Salesforce Sales Cloud are categorized as Revenue Operations & Intelligence (RO&I), Conversation Intelligence, Sales Engagement, AI Sales Assistant, Sales Coaching, Outbound Call Tracking, Sales Analytics, Email Tracking, and Sales Performance Management
Unique Categories
Outreach is categorized as AI SDRs
Salesforce Sales Cloud is categorized as Business Scheduling, Field Sales, Sales Enablement, Sales Planning, Lead Scoring, CRM, and Location Intelligence
Reviews
Reviewers' Company Size
Outreach
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
37.0%
Information Technology and Services
18.2%
Marketing and Advertising
7.2%
Internet
6.3%
Financial Services
3.2%
Other
28.1%
Computer Software
13.5%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.7%
Discussions
Has anyone made the a migration from gmail to Outlook? If so, how did your use of Outreach change?
2 Comments
MS
Yes, I have performed the task, the free methods are here using GSMMO - https://www.transferemails.com/transfer-emails-from-outlook-to-gmail/Read more
What is the best way to log follow ups?
2 Comments
JK
When I engage a customer, either email or call, I put them into a follow up sequence, typically that has 3 steps, call > email > call to make sure we keep...Read more
What are the other best ways Outreach can be used in?
2 Comments
IS
We also used it for hiring workflow.Read more
When do you need a CRM?
11 Comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 Comments
MM
1. Customer Management,
2. Employee Day to Day Activity tracking,
3. Make your business process smooth
4. Automated workflow
5. Validated workflow...Read more
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