Compare Outreach and Salesforce Agentforce 
At a Glance
Market Segments
Mid-Market (59.7% of reviews)
Mid-Market (43.6% of reviews)
Entry-Level Pricing
Contact Us
Free 200000 Flex Credits
Outreach
Star Rating
(3,538)4.3 out of 5
Market Segments
Mid-Market (59.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about OutreachSalesforce Agentforce
Star Rating
(854)4.4 out of 5
Market Segments
Mid-Market (43.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Free 200000 Flex Credits
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that both Outreach and Salesforce Agentforce excel in user satisfaction, each receiving a solid star rating of 4.3. However, Salesforce Agentforce benefits from a larger volume of reviews, indicating a broader user base and potentially more reliable insights into its performance.
- Users say that Outreach stands out for its advanced automation features and sales analytics, which streamline sales processes and provide actionable insights. One user highlighted how it keeps a great log of interactions, enhancing their ability to manage prospects effectively.
- According to verified reviews, Salesforce Agentforce is praised for its user-friendly interface, making it easy for users to manage candidate profiles and schedule tasks. Reviewers appreciate the seamless integration with Salesforce, which simplifies their workflow and enhances productivity.
- Reviewers mention that Outreach offers a slightly better experience in terms of ease of use, with users noting its intuitive design and comprehensive workflow tools. This can be particularly beneficial for teams looking to optimize their outreach strategies.
- Users highlight that Salesforce Agentforce provides valuable automation in task management, reducing repetitive manual work. This feature is particularly appreciated by users who need to streamline their operations and focus on more strategic tasks.
- G2 reviewers indicate that while Outreach has a higher score for meeting specific requirements, Salesforce Agentforce's ease of setup and administration is a strong point, making it a favorable choice for teams that prioritize quick onboarding and management.
Pricing
Entry-Level Pricing
Outreach
Future Outreach Customers
Contact Us
- Sales engagement
- Opportuntity management
- Mutual success plans
Salesforce Agentforce
Salesforce Foundations
Free
200000 Flex Credits
Get started with Agentforce for free, for any use case.
- Agent Builder
- Prompt Builder
- 200k Flex Credits
Free Trial
Outreach
No trial information availableSalesforce Agentforce
Free Trial is available
Ratings
Meets Requirements
8.7
2,680
8.3
222
Ease of Use
8.3
2,696
8.1
673
Ease of Setup
7.7
858
7.9
642
Ease of Admin
7.8
774
8.4
134
Quality of Support
8.3
2,434
8.1
211
Has the product been a good partner in doing business?
8.5
760
8.5
134
Product Direction (% positive)
8.5
2,510
9.3
226
Features by Category
Lead Facilitation
Feature Not Available
Not enough data
7.5
34
Not enough data
8.1
36
Not enough data
8.1
38
Not enough data
Organization
7.9
33
Not enough data
8.0
35
Not enough data
8.1
33
Not enough data
Performance Analysis
7.4
38
Not enough data
8.3
41
Not enough data
Sales Analysis
7.3
37
Not enough data
7.8
38
Not enough data
Generative AI
7.9
25
Not enough data
7.6
24
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
8.7
1008
|
Verified
Not enough data
9.1
1060
|
Verified
Not enough data
8.4
869
|
Verified
Not enough data
8.2
796
|
Verified
Not enough data
8.5
1009
|
Verified
Not enough data
8.6
400
Not enough data
8.2
347
Not enough data
Repeatability and Reportability
8.4
862
|
Verified
Not enough data
8.6
952
|
Verified
Not enough data
8.5
929
|
Verified
Not enough data
7.8
771
|
Verified
Not enough data
7.0
314
Not enough data
AI and Automation
7.8
342
Not enough data
7.3
308
Not enough data
7.7
346
Not enough data
7.3
298
Not enough data
7.0
292
Not enough data
Generative AI
6.7
138
Not enough data
Agentic AI - Sales Engagement
6.4
26
Not enough data
7.2
26
Not enough data
7.6
26
Not enough data
6.3
26
Not enough data
6.7
26
Not enough data
6.8
26
Not enough data
6.9
25
Not enough data
Call Analytics
8.3
128
Not enough data
7.8
108
Not enough data
8.0
115
Not enough data
Feature Not Available
Not enough data
Artificial Intelligence - Conversation Intelligence
Feature Not Available
Not enough data
7.7
95
Not enough data
Not enough data
Not enough data
Generative AI
7.5
40
Not enough data
Agentic AI - Conversation Intelligence
6.0
7
Not enough data
6.4
7
Not enough data
6.0
7
Not enough data
5.7
7
Not enough data
5.7
7
Not enough data
5.5
7
Not enough data
6.0
7
Not enough data
Revenue Sourcing and Forecasting
7.4
51
Not enough data
7.9
60
Not enough data
8.3
79
Not enough data
8.1
53
Not enough data
7.9
59
Not enough data
8.0
21
Not enough data
8.0
22
Not enough data
CRM Data Enrichment
8.7
92
Not enough data
8.7
101
Not enough data
8.2
74
Not enough data
Feature Not Available
Not enough data
8.2
22
Not enough data
Account Management
7.8
69
Not enough data
7.8
70
Not enough data
8.0
70
Not enough data
8.5
80
Not enough data
7.8
24
Not enough data
8.1
21
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization - AI Agent Builders
Not enough data
8.1
154
Not enough data
7.9
153
Not enough data
8.3
153
Functionality - AI Agent Builders
Not enough data
8.0
151
Not enough data
7.9
150
Not enough data
8.0
148
Not enough data
7.9
147
Data and Analytics - AI Agent Builders
Not enough data
8.1
150
Not enough data
7.8
145
Not enough data
8.2
146
Integration - AI Agent Builders
Not enough data
8.3
152
Not enough data
8.1
75
Not enough data
8.1
141
Not enough data
8.5
145
Automation
Not enough data
8.5
16
Not enough data
8.7
17
Not enough data
8.6
16
Not enough data
8.8
17
Not enough data
8.6
17
Autonomy
Not enough data
8.6
17
Not enough data
8.9
17
Not enough data
8.8
17
Not enough data
8.5
17
Outbound Sales
Not enough data
8.8
17
Not enough data
9.3
17
Not enough data
9.1
17
Not enough data
8.9
17
Not enough data
9.0
17
Inbound Sales
Not enough data
8.8
17
Not enough data
9.1
17
Not enough data
8.7
17
Not enough data
8.7
17
Not enough data
8.6
17
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
7.5
193
Not enough data
8.2
234
|
Verified
Not enough data
6.9
165
|
Verified
Not enough data
8.3
245
|
Verified
Not enough data
Personalization
8.3
263
|
Verified
Not enough data
7.8
270
|
Verified
Not enough data
8.2
322
|
Verified
Not enough data
8.1
227
|
Verified
Not enough data
Administrative
8.7
306
|
Verified
Not enough data
8.4
258
|
Verified
Not enough data
8.5
264
Not enough data
Agentic AI - Email Tracking
7.3
16
Not enough data
7.1
17
Not enough data
7.9
17
Not enough data
6.4
16
Not enough data
6.4
16
Not enough data
6.3
16
Not enough data
6.5
16
Not enough data
Analytics
8.8
1440
Not enough data
8.4
1380
Not enough data
Feature Not Available
Not enough data
Customizations
8.8
1406
Not enough data
8.9
1432
Not enough data
8.5
1405
Not enough data
8.3
1056
Not enough data
9.0
1448
Not enough data
Generative AI
6.8
162
Not enough data
Agentic AI - Sales Analytics
6.7
8
Not enough data
7.9
8
Not enough data
6.4
7
Not enough data
6.4
7
Not enough data
6.4
7
Not enough data
Data Sourcing
7.7
158
Not enough data
7.9
173
Not enough data
Feature Not Available
Not enough data
8.1
187
Not enough data
7.6
167
Not enough data
Predictive Analytics
7.3
141
Not enough data
7.4
135
Not enough data
7.0
126
Not enough data
7.3
134
Not enough data
Sales Management
8.0
148
Not enough data
Feature Not Available
Not enough data
7.8
163
Not enough data
8.8
188
Not enough data
Agentic AI - Outbound Call Tracking
5.2
10
Not enough data
5.5
10
Not enough data
Calling
8.5
813
Not enough data
7.9
906
Not enough data
8.4
1032
Not enough data
8.8
1089
Not enough data
5.5
14
Not enough data
Contacts
8.6
1146
Not enough data
8.0
985
Not enough data
8.4
1066
Not enough data
Insights
8.3
1092
|
Verified
Not enough data
8.4
1051
Not enough data
7.7
594
Not enough data
9.1
1191
Not enough data
8.1
1036
Not enough data
6.7
13
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.3
197
|
Verified
Not enough data
8.2
196
|
Verified
Not enough data
8.2
179
|
Verified
Not enough data
8.0
142
|
Verified
Not enough data
Feedback
8.3
165
|
Verified
Not enough data
8.1
162
|
Verified
Not enough data
8.1
141
Not enough data
8.3
174
|
Verified
Not enough data
8.4
192
|
Verified
Not enough data
8.3
191
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
6.7
21
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
8.2
58
Not enough data
8.1
59
Not enough data
8.0
58
Not enough data
8.7
59
Not enough data
7.8
57
Customer Interaction Automation - AI Customer Support Agents
Not enough data
8.2
57
Not enough data
8.5
57
Not enough data
8.3
56
Not enough data
8.2
59
Automation
Not enough data
8.6
61
Not enough data
8.5
59
Not enough data
8.4
59
Autonomy
Not enough data
7.8
58
Not enough data
8.0
57
Not enough data
8.4
57
Not enough data
8.1
58
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Outreach and Salesforce Agentforce are categorized as AI SDRs
Unique Categories
Salesforce Agentforce is categorized as AI Customer Support Agents and AI Agent Builders
Reviews
Reviewers' Company Size
Outreach
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Agentforce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
36.9%
Information Technology and Services
18.2%
Marketing and Advertising
7.2%
Internet
6.3%
Financial Services
3.2%
Other
28.3%
Information Technology and Services
11.7%
Financial Services
10.4%
Computer Software
6.6%
Consulting
6.3%
Hospital & Health Care
4.6%
Other
60.4%
Alternatives
Discussions
Has anyone made the a migration from gmail to Outlook? If so, how did your use of Outreach change?
2 Comments
MS
Yes, I have performed the task, the free methods are here using GSMMO - https://www.transferemails.com/transfer-emails-from-outlook-to-gmail/Read more
What is the best way to log follow ups?
2 Comments
JK
When I engage a customer, either email or call, I put them into a follow up sequence, typically that has 3 steps, call > email > call to make sure we keep...Read more
What are the other best ways Outreach can be used in?
2 Comments
IS
We also used it for hiring workflow.Read more
Salesforce Agentforce has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
