Compare Outreach and Salesforce Agentforce
At a Glance
Market Segments
Mid-Market (59.6% of reviews)
Mid-Market (44.5% of reviews)
Entry-Level Pricing
Contact Us
Free 200000 Flex Credits
Outreach
Star Rating
(3,567)4.3 out of 5
Market Segments
Mid-Market (59.6% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about Outreach
Salesforce Agentforce
Star Rating
(1,104)4.3 out of 5
Market Segments
Mid-Market (44.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Free 200000 Flex Credits
Browse all 3 pricing plans
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that both Outreach and Salesforce Agentforce excel in user satisfaction, each receiving a solid star rating of 4.3. However, Salesforce Agentforce benefits from a larger volume of reviews, indicating a broader user base and potentially more reliable insights into its performance.
- Users say that Outreach stands out for its advanced automation features and sales analytics, which streamline sales processes and provide actionable insights. One user highlighted how it keeps a great log of interactions, enhancing their ability to manage prospects effectively.
- According to verified reviews, Salesforce Agentforce is praised for its user-friendly interface, making it easy for users to manage candidate profiles and schedule tasks. Reviewers appreciate the seamless integration with Salesforce, which simplifies their workflow and enhances productivity.
- Reviewers mention that Outreach offers a slightly better experience in terms of ease of use, with users noting its intuitive design and comprehensive workflow tools. This can be particularly beneficial for teams looking to optimize their outreach strategies.
- Users highlight that Salesforce Agentforce provides valuable automation in task management, reducing repetitive manual work. This feature is particularly appreciated by users who need to streamline their operations and focus on more strategic tasks.
- G2 reviewers indicate that while Outreach has a higher score for meeting specific requirements, Salesforce Agentforce's ease of setup and administration is a strong point, making it a favorable choice for teams that prioritize quick onboarding and management.
Pricing
Entry-Level Pricing
Outreach
Future Outreach Customers
Contact Us
- Sales engagement
- Opportuntity management
- Mutual success plans
Salesforce Agentforce
Salesforce Foundations
Free
200000 Flex Credits
Get started with Agentforce for free, for any use case.
- Agent Builder
- Prompt Builder
- 200k Flex Credits
Free Trial
Outreach
No trial information availableSalesforce Agentforce
Free Trial is available
Ratings
Meets Requirements
8.7
2,699
8.3
251
Ease of Use
8.3
2,716
8.1
771
Ease of Setup
7.7
876
7.9
735
Ease of Admin
7.8
775
8.3
136
Quality of Support
8.3
2,447
8.2
240
Has the product been a good partner in doing business?
8.5
761
8.5
137
Product Direction (% positive)
8.4
2,527
9.1
247
Features by Category
Lead Facilitation
Feature Not Available
Not enough data
7.5
34
Not enough data
8.1
36
Not enough data
8.1
38
Not enough data
Organization
7.9
33
Not enough data
8.0
35
Not enough data
8.1
33
Not enough data
Performance Analysis
7.4
38
Not enough data
8.3
41
Not enough data
Sales Analysis
7.3
37
Not enough data
7.8
38
Not enough data
Generative AI
7.8
26
Not enough data
7.6
24
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
6.3
5
Not enough data
Not enough data
Not enough data
Integrated Workflows
8.8
1016
|
Verified
Not enough data
9.1
1071
|
Verified
Not enough data
8.4
879
|
Verified
Not enough data
8.2
800
|
Verified
Not enough data
8.5
1016
|
Verified
Not enough data
8.6
401
Not enough data
8.2
348
Not enough data
Repeatability and Reportability
8.4
863
|
Verified
Not enough data
8.6
966
|
Verified
Not enough data
8.5
932
|
Verified
Not enough data
7.8
770
|
Verified
Not enough data
7.0
314
Not enough data
AI and Automation
7.8
343
Not enough data
7.3
308
Not enough data
7.7
346
Not enough data
7.3
299
Not enough data
7.0
292
Not enough data
Generative AI
6.7
138
Not enough data
Agentic AI - Sales Engagement
6.4
26
Not enough data
7.2
26
Not enough data
7.6
26
Not enough data
6.3
26
Not enough data
6.7
26
Not enough data
6.8
26
Not enough data
6.9
25
Not enough data
Call Analytics
8.3
128
Not enough data
7.8
108
Not enough data
8.0
115
Not enough data
Feature Not Available
Not enough data
Artificial Intelligence - Conversation Intelligence
Feature Not Available
Not enough data
7.7
95
Not enough data
Not enough data
Not enough data
Generative AI
7.5
40
Not enough data
Agentic AI - Conversation Intelligence
6.0
7
Not enough data
6.4
7
Not enough data
6.0
7
Not enough data
5.7
7
Not enough data
5.7
7
Not enough data
5.5
7
Not enough data
6.0
7
Not enough data
Revenue Sourcing and Forecasting
7.4
51
Not enough data
7.9
60
Not enough data
8.3
79
Not enough data
8.1
53
Not enough data
7.9
59
Not enough data
8.0
21
Not enough data
8.0
22
Not enough data
CRM Data Enrichment
8.7
92
Not enough data
8.7
101
Not enough data
8.2
74
Not enough data
Feature Not Available
Not enough data
8.2
22
Not enough data
Account Management
7.8
69
Not enough data
7.8
70
Not enough data
8.0
70
Not enough data
8.5
81
Not enough data
7.8
24
Not enough data
8.1
21
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization - AI Agent Builders
Not enough data
8.1
163
Not enough data
7.8
151
Not enough data
8.2
159
Functionality - AI Agent Builders
Not enough data
8.1
159
Not enough data
7.9
151
Not enough data
8.0
149
Not enough data
8.0
148
Data and Analytics - AI Agent Builders
Not enough data
8.2
166
Not enough data
8.0
158
Not enough data
8.1
152
Integration - AI Agent Builders
Not enough data
8.6
196
Not enough data
8.2
84
Not enough data
8.2
167
Not enough data
8.7
179
Automation
Not enough data
8.7
18
Not enough data
8.8
18
Not enough data
8.7
17
Not enough data
8.9
19
Not enough data
8.7
18
Autonomy
Not enough data
8.7
18
Not enough data
9.0
18
Not enough data
8.9
18
Not enough data
8.6
18
Outbound Sales
Not enough data
8.9
19
Not enough data
9.4
19
Not enough data
9.2
18
Not enough data
9.0
18
Not enough data
9.1
18
Inbound Sales
Not enough data
8.9
18
Not enough data
9.2
18
Not enough data
8.8
18
Not enough data
8.8
18
Not enough data
8.8
19
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
7.5
192
Not enough data
8.2
233
|
Verified
Not enough data
6.9
164
|
Verified
Not enough data
8.3
244
|
Verified
Not enough data
Personalization
8.3
262
|
Verified
Not enough data
7.8
269
|
Verified
Not enough data
8.2
321
|
Verified
Not enough data
8.1
226
|
Verified
Not enough data
Administrative
8.7
305
|
Verified
Not enough data
8.4
257
|
Verified
Not enough data
8.5
263
Not enough data
Agentic AI - Email Tracking
7.3
16
Not enough data
7.2
18
Not enough data
7.9
17
Not enough data
6.4
16
Not enough data
6.4
16
Not enough data
6.3
16
Not enough data
6.5
16
Not enough data
Analytics
8.8
1439
Not enough data
8.4
1379
Not enough data
Feature Not Available
Not enough data
Customizations
8.8
1405
Not enough data
8.9
1432
Not enough data
8.5
1404
Not enough data
8.3
1055
Not enough data
9.0
1447
Not enough data
Generative AI
6.8
162
Not enough data
Agentic AI - Sales Analytics
6.7
8
Not enough data
7.9
8
Not enough data
6.4
7
Not enough data
6.4
7
Not enough data
6.4
7
Not enough data
Data Sourcing
7.7
157
Not enough data
7.9
173
Not enough data
Feature Not Available
Not enough data
8.1
187
Not enough data
7.6
167
Not enough data
Predictive Analytics
7.3
140
Not enough data
7.4
134
Not enough data
7.0
125
Not enough data
7.3
133
Not enough data
Sales Management
7.9
147
Not enough data
Feature Not Available
Not enough data
7.8
162
Not enough data
8.8
188
Not enough data
Agentic AI - Outbound Call Tracking
5.2
10
Not enough data
5.5
10
Not enough data
Calling
8.5
813
Not enough data
7.9
906
Not enough data
8.4
1032
Not enough data
8.8
1089
Not enough data
5.8
15
Not enough data
Contacts
8.6
1145
Not enough data
8.0
984
Not enough data
8.4
1066
Not enough data
Insights
8.3
1092
|
Verified
Not enough data
8.4
1051
Not enough data
7.7
593
Not enough data
9.1
1191
Not enough data
8.1
1035
Not enough data
6.9
14
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.3
197
|
Verified
Not enough data
8.2
196
|
Verified
Not enough data
8.2
179
|
Verified
Not enough data
8.0
142
|
Verified
Not enough data
Feedback
8.3
165
|
Verified
Not enough data
8.1
162
|
Verified
Not enough data
8.1
141
Not enough data
8.3
174
|
Verified
Not enough data
8.4
192
|
Verified
Not enough data
8.3
191
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
6.7
21
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Natural Language Interaction - Conversational Interface Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Intent & Action Handling - Conversational Interface Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Context & Personalization - Conversational Interface Agents
Not enough data
Not enough data
Not enough data
Not enough data
Enterprise Integration & Deployment - Conversational Interface Agents
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
8.2
59
Not enough data
8.1
60
Not enough data
8.0
58
Not enough data
8.7
61
Not enough data
7.7
57
Customer Interaction Automation - AI Customer Support Agents
Not enough data
8.2
58
Not enough data
8.5
57
Not enough data
8.2
57
Not enough data
8.3
62
Automation
Not enough data
8.7
67
Not enough data
8.5
59
Not enough data
8.4
60
Autonomy
Not enough data
7.8
59
Not enough data
8.0
58
Not enough data
8.5
61
Not enough data
8.1
59
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Outreach and Salesforce Agentforce are categorized as AI SDRs
Unique Categories
Salesforce Agentforce is categorized as AI Customer Support Agents, AI Agent Builders, and Conversational Interface Agents
Reviews
Reviewers' Company Size
Outreach
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Agentforce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
36.9%
Information Technology and Services
18.2%
Marketing and Advertising
7.2%
Internet
6.3%
Financial Services
3.1%
Other
28.2%
Information Technology and Services
12.4%
Financial Services
10.3%
Consulting
7.0%
Computer Software
7.0%
Manufacturing
4.4%
Other
58.9%
Alternatives
Discussions
Can someone recommend an auto dialer that works well with outreach?
2 Comments
KG
ring centralRead more
Can I use this for Sales Development?
2 Comments
SK
Definitely...tons of features for SD...email tracking, templates, sequences, etcRead more
What are the other best ways Outreach can be used in?
2 Comments
IS
We also used it for hiring workflow.Read more
Salesforce Agentforce has no discussions with answers
