Compare Outreach and Recapped.io 
At a Glance
Market Segments
Mid-Market (59.8% of reviews)
Mid-Market (46.9% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
Outreach
Star Rating
(3,535)4.3 out of 5
Market Segments
Mid-Market (59.8% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about OutreachRecapped.io
Star Rating
(179)4.6 out of 5
Market Segments
Mid-Market (46.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Recapped.ioSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Outreach excels in sales engagement, with users praising its AI-driven automation and comprehensive workflow tools that streamline multichannel outreach. Many users appreciate the detailed analytics and reporting features that help in making informed decisions.
- Users say Recapped.io offers a user-friendly experience with a streamlined workspace that is easy to navigate. Reviewers highlight the platform's ability to customize workflows, making it a great fit for organizations looking to enhance their sales processes.
- According to verified reviews, Outreach has a significant advantage in email tracking and automation, receiving high praise for its capabilities in managing interactions with prospects. Users find this feature particularly beneficial for maintaining detailed logs of communications.
- Reviewers mention that Recapped.io shines in customer support, with users noting the responsiveness and helpfulness of the support team during onboarding. This level of assistance is often highlighted as a key factor in ensuring a smooth implementation process.
- G2 reviewers report that while Outreach has a larger market presence, Recapped.io's ease of setup and administration is a strong point, with users appreciating the intuitive onboarding process that allows for quick adaptation to the platform.
- Users say that both platforms meet their requirements effectively, but Recapped.io tends to receive higher marks for task management and workflow performance, indicating that it may be better suited for teams focused on collaboration and project tracking.
Pricing
Entry-Level Pricing
Outreach
Future Outreach Customers
Contact Us
- Sales engagement
- Opportuntity management
- Mutual success plans
Recapped.io
No pricing availableFree Trial
Outreach
No trial information availableRecapped.io
Free Trial is available
Ratings
Meets Requirements
8.7
2,675
8.7
136
Ease of Use
8.3
2,691
8.8
137
Ease of Setup
7.7
855
8.9
49
Ease of Admin
7.8
772
8.9
42
Quality of Support
8.3
2,430
9.4
117
Has the product been a good partner in doing business?
8.5
758
9.2
41
Product Direction (% positive)
8.5
2,506
8.7
122
Features by Category
Lead Facilitation
Feature Not Available
Not enough data
7.5
34
Not enough data
8.1
36
Not enough data
8.1
38
Not enough data
Organization
7.9
33
Not enough data
8.0
35
Not enough data
8.1
33
Not enough data
Performance Analysis
7.4
38
Not enough data
8.3
41
Not enough data
Sales Analysis
7.3
37
Not enough data
7.8
38
Not enough data
Generative AI
7.9
25
Not enough data
7.6
24
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
8.7
1004
|
Verified
9.3
55
|
Verified
9.1
1056
|
Verified
7.9
39
|
Verified
8.4
866
|
Verified
5.7
25
8.2
794
|
Verified
6.9
36
|
Verified
8.5
1005
|
Verified
8.6
43
|
Verified
8.6
396
7.6
35
8.2
344
8.9
43
Repeatability and Reportability
8.4
858
|
Verified
9.1
53
|
Verified
8.6
950
|
Verified
9.0
48
|
Verified
8.5
926
|
Verified
8.6
47
|
Verified
7.8
768
|
Verified
7.7
43
7.0
311
6.8
31
AI and Automation
7.8
339
7.4
31
7.3
305
7.2
30
7.7
343
6.5
27
7.3
295
7.6
31
7.1
289
6.2
26
Generative AI
6.7
135
Feature Not Available
Agentic AI - Sales Engagement
6.4
26
Not enough data
7.2
26
Not enough data
7.6
26
Not enough data
6.3
26
Not enough data
6.7
26
Not enough data
6.8
26
Not enough data
6.9
25
Not enough data
Call Analytics
8.3
126
Not enough data
7.9
106
Not enough data
8.0
113
Not enough data
Feature Not Available
Not enough data
Artificial Intelligence - Conversation Intelligence
Feature Not Available
Not enough data
7.7
93
Not enough data
Not enough data
Not enough data
Generative AI
7.5
38
Not enough data
Agentic AI - Conversation Intelligence
6.0
7
Not enough data
6.4
7
Not enough data
6.0
7
Not enough data
5.7
7
Not enough data
5.7
7
Not enough data
5.5
7
Not enough data
6.0
7
Not enough data
Sales Team
Not enough data
9.2
20
Not enough data
8.9
16
Not enough data
9.1
16
Intelligence
Not enough data
8.8
14
Not enough data
Feature Not Available
Not enough data
9.1
13
Mapping
Not enough data
8.9
12
Not enough data
9.0
17
Agentic AI - Customer Revenue Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
8.8
44
Not enough data
8.4
33
Not enough data
7.5
23
Not enough data
8.2
31
Not enough data
8.4
35
Collaboration
Not enough data
Feature Not Available
Not enough data
7.7
26
Not enough data
8.8
37
Not enough data
8.3
31
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Revenue Sourcing and Forecasting
7.4
50
Not enough data
7.9
59
Not enough data
8.3
78
Not enough data
8.1
52
Not enough data
7.8
58
Not enough data
8.0
20
Not enough data
8.0
21
Not enough data
CRM Data Enrichment
8.7
91
Not enough data
8.7
100
Not enough data
8.2
73
Not enough data
Feature Not Available
Not enough data
8.3
21
Not enough data
Account Management
7.8
68
Not enough data
7.8
69
Not enough data
8.0
69
Not enough data
8.5
79
Not enough data
7.9
23
Not enough data
8.2
20
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Deal Analytics
Not enough data
9.1
30
Not enough data
8.6
28
Not enough data
8.5
8
Administration and Security
Not enough data
8.6
28
Not enough data
9.1
31
Not enough data
8.2
22
Platform
Not enough data
6.6
16
Not enough data
8.3
23
Not enough data
6.0
18
Not enough data
6.7
17
Not enough data
9.3
29
Not enough data
8.8
29
Not enough data
4.7
17
Not enough data
6.8
21
Integrations
Not enough data
9.2
24
Not enough data
6.8
18
Not enough data
6.0
15
Agentic AI - Digital Sales Room
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
7.6
191
Not enough data
8.2
232
|
Verified
Not enough data
7.0
163
|
Verified
Not enough data
8.3
243
|
Verified
Not enough data
Personalization
8.2
261
|
Verified
Not enough data
7.8
268
|
Verified
Not enough data
8.2
320
|
Verified
Not enough data
8.1
225
|
Verified
Not enough data
Administrative
8.7
304
|
Verified
Not enough data
8.4
256
|
Verified
Not enough data
8.5
262
Not enough data
Agentic AI - Email Tracking
7.3
16
Not enough data
7.1
17
Not enough data
7.9
17
Not enough data
6.4
16
Not enough data
6.4
16
Not enough data
6.3
16
Not enough data
6.5
16
Not enough data
Analytics
8.8
1436
Not enough data
8.4
1376
Not enough data
Feature Not Available
Not enough data
Customizations
8.8
1402
Not enough data
8.9
1428
Not enough data
8.5
1401
Not enough data
8.3
1053
Not enough data
9.0
1444
Not enough data
Generative AI
6.9
159
Not enough data
Agentic AI - Sales Analytics
6.7
8
Not enough data
7.9
8
Not enough data
6.4
7
Not enough data
6.4
7
Not enough data
6.4
7
Not enough data
Data Sourcing
7.7
155
8.6
6
7.9
170
9.6
9
Feature Not Available
9.2
6
8.1
184
9.1
9
7.7
164
8.3
8
Predictive Analytics
7.3
138
8.8
8
7.5
132
9.0
12
7.0
123
9.1
11
7.4
131
9.2
8
Sales Management
7.9
145
9.7
12
Feature Not Available
8.1
6
7.8
160
9.2
10
8.8
185
9.4
11
Agentic AI - Outbound Call Tracking
5.2
10
Not enough data
5.5
10
Not enough data
Calling
8.5
809
Not enough data
7.9
901
Not enough data
8.4
1027
Not enough data
8.8
1084
Not enough data
5.5
14
Not enough data
Contacts
8.6
1141
Not enough data
8.0
980
Not enough data
8.4
1061
Not enough data
Insights
8.3
1087
|
Verified
Not enough data
8.4
1046
Not enough data
7.8
590
Not enough data
9.1
1186
Not enough data
8.1
1031
Not enough data
6.7
13
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.3
196
|
Verified
Not enough data
8.2
195
|
Verified
Not enough data
8.3
178
|
Verified
Not enough data
8.0
141
|
Verified
Not enough data
Feedback
8.3
164
|
Verified
Not enough data
8.1
161
|
Verified
Not enough data
8.1
140
Not enough data
8.3
173
|
Verified
Not enough data
8.4
191
|
Verified
Not enough data
8.3
190
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
6.9
20
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Outreach and Recapped.io are categorized as Sales Engagement and Sales Analytics
Unique Categories
Reviews
Reviewers' Company Size
Outreach
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Recapped.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
36.9%
Information Technology and Services
18.2%
Marketing and Advertising
7.2%
Internet
6.4%
Financial Services
3.2%
Other
28.2%
Computer Software
39.0%
Information Technology and Services
17.5%
Marketing and Advertising
9.0%
Real Estate
5.1%
Financial Services
5.1%
Other
24.3%
Discussions
Has anyone made the a migration from gmail to Outlook? If so, how did your use of Outreach change?
2 Comments
MS
Yes, I have performed the task, the free methods are here using GSMMO - https://www.transferemails.com/transfer-emails-from-outlook-to-gmail/Read more
What is the best way to log follow ups?
2 Comments
JK
When I engage a customer, either email or call, I put them into a follow up sequence, typically that has 3 steps, call > email > call to make sure we keep...Read more
What are the other best ways Outreach can be used in?
2 Comments
IS
We also used it for hiring workflow.Read more
What is Recapped.io used for?
1 Comment
LG
<p>At our organization, we use Recapped.io as part of the sales and post sales lifecycle. We started using it because we wanted to deliver a more consistent...Read more
Recapped.io has no more discussions with answers
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