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Compare Outreach and Playbook AI 
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At a Glance
Market Segments
Mid-Market (59.7% of reviews)
Small-Business (56.5% of reviews)
Entry-Level Pricing
Contact Us
Contact Us Per Year
Outreach
Star Rating
(3,524)4.3 out of 5
Market Segments
Mid-Market (59.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about OutreachPlaybook AI
Star Rating
(24)4.8 out of 5
Market Segments
Small-Business (56.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us Per Year
Learn more about Playbook AISummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Outreach excels in Email Tracking/Automation with a score of 9.1, while Playbook AI offers a slightly higher score of 9.6, indicating that users find Playbook AI's automation features more effective for managing email campaigns.
- Reviewers mention that Playbook AI shines in Task Management, scoring 9.9, compared to Outreach's 8.8. This suggests that users appreciate Playbook AI's ability to streamline tasks and improve productivity.
- G2 users highlight the superior Quality of Support from Playbook AI, which received a perfect score of 10.0, while Outreach scored 8.3. This indicates that users feel more supported and satisfied with Playbook AI's customer service.
- Users on G2 report that Playbook AI's Ease of Setup is significantly better, scoring 9.4 compared to Outreach's 7.6. This suggests that new users find Playbook AI easier to implement and start using effectively.
- Reviewers say that Outreach's Lead Follow-up feature, with a score of 8.3, is effective, but Playbook AI's overall lead facilitation capabilities are perceived as more robust, contributing to its higher ratings in lead qualification and meeting scheduling.
- Users report that Playbook AI's Generative AI features, particularly in AI Text Generation and AI Text Summarization, are more advanced, scoring 7.8 and 7.5 respectively, compared to Outreach's lower scores, indicating a preference for Playbook AI's AI capabilities in content creation.
Pricing
Entry-Level Pricing
Outreach
Future Outreach Customers
Contact Us
- Sales engagement
- Opportuntity management
- Mutual success plans
Playbook AI
Excel Plan
Contact Us
Per Year
- Sales Orchestration
- Sales Analytics
- Activityboard
Free Trial
Outreach
No trial information availablePlaybook AI
Free Trial is available
Ratings
Meets Requirements
8.7
2,669
9.2
15
Ease of Use
8.3
2,685
9.3
16
Ease of Setup
7.7
848
9.4
9
Ease of Admin
7.8
773
Not enough data
Quality of Support
8.3
2,425
10.0
15
Has the product been a good partner in doing business?
8.5
759
Not enough data
Product Direction (% positive)
8.5
2,499
9.3
17
Features by Category
Lead Facilitation
Feature Not Available
Not enough data
7.5
35
Not enough data
8.2
37
Not enough data
8.2
39
Not enough data
Organization
8.0
34
Not enough data
8.1
36
Not enough data
8.1
34
Not enough data
Performance Analysis
7.4
39
Not enough data
8.3
42
Not enough data
Sales Analysis
7.4
38
Not enough data
7.9
39
Not enough data
Generative AI
7.9
26
Not enough data
7.7
25
Not enough data
Agentic AI - AI Sales Assistant
6.7
5
Not enough data
7.3
5
Not enough data
9.7
5
Not enough data
7.0
5
Not enough data
7.0
5
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
Integrated Workflows
8.7
1009
|
Verified
9.9
12
9.1
1058
|
Verified
9.6
12
8.4
869
|
Verified
9.4
11
8.2
796
|
Verified
9.4
11
8.5
1009
|
Verified
9.4
11
8.6
400
9.5
11
8.2
348
9.2
6
Repeatability and Reportability
8.3
861
|
Verified
9.2
8
8.6
945
|
Verified
9.8
10
8.5
924
|
Verified
9.7
11
7.8
772
|
Verified
9.4
11
7.0
315
8.6
7
AI and Automation
7.8
339
9.4
11
7.3
308
9.5
11
7.7
347
9.4
11
7.3
299
9.5
10
7.0
291
9.2
10
Generative AI
6.7
139
Not enough data
Agentic AI - Sales Engagement
6.5
27
Not enough data
7.2
26
Not enough data
7.7
27
Not enough data
6.4
27
Not enough data
6.9
27
Not enough data
6.9
27
Not enough data
7.0
26
Not enough data
Call Analytics
8.3
128
Not enough data
7.8
108
Not enough data
8.0
115
Not enough data
Feature Not Available
Not enough data
Agent Performance Management
Feature Not Available
Not enough data
7.7
95
Not enough data
7.9
99
Not enough data
Generative AI
7.5
40
Not enough data
Agentic AI - Conversation Intelligence
6.0
7
Not enough data
6.4
7
Not enough data
6.0
7
Not enough data
5.7
7
Not enough data
5.7
7
Not enough data
5.5
7
Not enough data
6.0
7
Not enough data
Revenue Sourcing and Forecasting
7.4
51
Not enough data
7.9
60
Not enough data
8.3
79
Not enough data
8.1
53
Not enough data
7.9
59
Not enough data
8.0
21
Not enough data
8.0
22
Not enough data
CRM Data Enrichment
8.7
92
Not enough data
8.7
101
Not enough data
8.2
74
Not enough data
Feature Not Available
Not enough data
8.2
22
Not enough data
Account Management
7.8
69
Not enough data
7.8
70
Not enough data
8.0
70
Not enough data
8.5
80
Not enough data
7.8
24
Not enough data
8.1
21
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
7.7
5
Not enough data
6.0
5
Not enough data
5.7
5
Not enough data
Incentives
7.5
194
Not enough data
8.2
235
|
Verified
Not enough data
7.0
166
|
Verified
Not enough data
8.3
246
|
Verified
Not enough data
Personalization
8.3
264
|
Verified
Not enough data
7.9
271
|
Verified
Not enough data
8.3
323
|
Verified
Not enough data
8.1
228
|
Verified
Not enough data
Administrative
8.7
307
|
Verified
Not enough data
8.4
259
|
Verified
Not enough data
8.5
265
Not enough data
Agentic AI - Email Tracking
7.3
16
Not enough data
7.1
17
Not enough data
7.9
17
Not enough data
6.4
16
Not enough data
6.4
16
Not enough data
6.3
16
Not enough data
6.5
16
Not enough data
Analytics
8.8
1438
Not enough data
8.4
1379
Not enough data
Feature Not Available
Not enough data
Customizations
8.8
1405
Not enough data
8.9
1431
Not enough data
8.5
1405
Not enough data
8.3
1056
Not enough data
9.0
1447
Not enough data
Generative AI
6.8
162
Not enough data
Agentic AI - Sales Analytics
7.0
9
Not enough data
8.1
9
Not enough data
6.9
8
Not enough data
6.9
8
Not enough data
6.9
8
Not enough data
Data Sourcing
7.7
159
Not enough data
7.9
174
Not enough data
Feature Not Available
Not enough data
8.1
188
Not enough data
7.6
168
Not enough data
Predictive Analytics
7.3
142
Not enough data
7.5
136
Not enough data
7.0
127
Not enough data
7.4
135
Not enough data
Sales Management
8.0
149
Not enough data
Feature Not Available
Not enough data
7.8
164
Not enough data
8.8
189
Not enough data
Agentic AI - Outbound Call Tracking
5.2
10
Not enough data
5.5
10
Not enough data
Calling
8.5
812
Not enough data
7.9
906
Not enough data
8.4
1032
Not enough data
8.8
1089
Not enough data
5.5
14
Not enough data
Contacts
8.6
1146
Not enough data
8.0
985
Not enough data
8.4
1065
Not enough data
Insights
8.3
1092
|
Verified
Not enough data
8.4
1051
Not enough data
7.7
594
Not enough data
9.1
1191
Not enough data
8.1
1036
Not enough data
6.7
13
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.3
197
|
Verified
Not enough data
8.2
196
|
Verified
Not enough data
8.2
179
|
Verified
Not enough data
8.0
142
|
Verified
Not enough data
Feedback
8.3
165
|
Verified
Not enough data
8.1
162
|
Verified
Not enough data
8.1
141
Not enough data
8.3
174
|
Verified
Not enough data
8.4
192
|
Verified
Not enough data
8.3
191
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
6.7
21
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Outreach and Playbook AI are categorized as Sales Engagement
Unique Categories
Playbook AI has no unique categories
Reviews
Reviewers' Company Size
Outreach
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Playbook AI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
37.0%
Information Technology and Services
18.2%
Marketing and Advertising
7.2%
Internet
6.3%
Financial Services
3.2%
Other
28.1%
Computer Software
26.1%
Information Technology and Services
17.4%
Hospital & Health Care
13.0%
Marketing and Advertising
8.7%
Human Resources
8.7%
Other
26.1%
Alternatives
Discussions
Has anyone made the a migration from gmail to Outlook? If so, how did your use of Outreach change?
2 Comments
MS
Yes, I have performed the task, the free methods are here using GSMMO - https://www.transferemails.com/transfer-emails-from-outlook-to-gmail/Read more
What is the best way to log follow ups?
2 Comments
JK
When I engage a customer, either email or call, I put them into a follow up sequence, typically that has 3 steps, call > email > call to make sure we keep...Read more
What are the other best ways Outreach can be used in?
2 Comments
IS
We also used it for hiring workflow.Read more
What is Playbook AI used for?
1 Comment
Official Response from Playbook AI
Playbook AI is a global B2B SaaS company that enables revenue teams to orchestrate & execute sales playbooks that build more pipeline, accelerate deal...Read more
Playbook AI has no more discussions with answers
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