Compare Outreach and Pipedrive 
Featured Products
At a Glance
Market Segments
Mid-Market (59.7% of reviews)
Small-Business (72.6% of reviews)
Entry-Level Pricing
Contact Us
$24.00 1 Seats Per Month
Outreach
Star Rating
(3,536)4.3 out of 5
Market Segments
Mid-Market (59.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about OutreachPipedrive
Star Rating
(2,967)4.3 out of 5
Market Segments
Small-Business (72.6% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Pipedrive excels in user experience, with many praising its intuitive interface that simplifies deal monitoring and organization. Users appreciate features like setting reminders and collaborating with teams, which help ensure that no opportunities are missed.
- Users say that Outreach shines in enhancing sales engagement through its automation features. Reviewers highlight its ability to create custom outreach campaigns that boost response rates, making it easier to connect with both individuals and segments effectively.
- According to verified reviews, Pipedrive's implementation process is notably quick and user-friendly. Recent users have mentioned that the setup is straightforward, allowing them to get started without significant hurdles, which is a crucial factor for teams looking to hit the ground running.
- Reviewers mention that while Outreach offers strong integration capabilities, some users find that it can be less intuitive compared to Pipedrive. Despite its powerful features, there are comments about the learning curve associated with fully leveraging the platform's capabilities.
- G2 reviewers highlight that Pipedrive's support quality is commendable, with users noting that they feel well-supported throughout their journey. This is contrasted with Outreach, where users have expressed a desire for more responsive support options, especially during critical implementation phases.
- Users report that both platforms have their strengths in analytics, but Pipedrive's reporting features are often seen as more accessible. Reviewers appreciate the interactive dashboards and data segmentation tools that help them visualize performance and make informed decisions quickly.
Pricing
Entry-Level Pricing
Outreach
Future Outreach Customers
Contact Us
- Sales engagement
- Opportuntity management
- Mutual success plans
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Free Trial
Outreach
No trial information availablePipedrive
Free Trial is available
Ratings
Meets Requirements
8.7
2,680
8.5
2,573
Ease of Use
8.3
2,696
8.8
2,610
Ease of Setup
7.7
858
8.7
1,618
Ease of Admin
7.8
774
8.6
1,019
Quality of Support
8.3
2,434
8.4
2,201
Has the product been a good partner in doing business?
8.5
760
8.7
987
Product Direction (% positive)
8.5
2,510
8.8
2,535
Features by Category
Sales Force Automation
Not enough data
8.5
2039
|
Verified
Not enough data
Feature Not Available
Not enough data
8.9
2098
|
Verified
Not enough data
8.6
2093
|
Verified
Not enough data
7.7
1614
|
Verified
Not enough data
8.3
1117
|
Verified
Not enough data
7.7
1615
|
Verified
Not enough data
7.7
1569
Not enough data
7.8
1673
Marketing Automation
Not enough data
7.5
1510
|
Verified
Not enough data
7.5
1491
|
Verified
Not enough data
8.5
1848
|
Verified
Not enough data
7.5
1448
|
Verified
Customer Support
Not enough data
7.9
1008
Not enough data
7.8
988
Not enough data
8.0
1018
Not enough data
7.5
1476
Not enough data
7.7
960
Reporting & Analytics
Not enough data
8.0
1869
|
Verified
Not enough data
8.3
1957
|
Verified
Not enough data
7.9
1720
|
Verified
Mobile & Social
Not enough data
7.6
1423
|
Verified
Not enough data
7.4
1376
|
Verified
Not enough data
7.9
1588
|
Verified
Platform
Not enough data
8.2
1342
|
Verified
Not enough data
8.3
1334
Not enough data
8.4
1358
|
Verified
Not enough data
8.2
1169
|
Verified
Not enough data
7.3
1059
|
Verified
Not enough data
7.8
1171
Not enough data
8.7
1324
|
Verified
Not enough data
7.8
1125
Integration
Not enough data
8.1
1227
|
Verified
Not enough data
8.0
1163
|
Verified
Not enough data
7.8
1091
|
Verified
Generative AI
Not enough data
Feature Not Available
Agentic AI - CRM
Not enough data
7.3
169
Not enough data
7.6
171
Not enough data
7.5
169
Not enough data
7.3
169
Not enough data
7.3
168
Not enough data
7.3
169
Not enough data
7.6
171
Email Marketing
Not enough data
8.2
210
Not enough data
8.2
211
Not enough data
7.8
205
Not enough data
8.2
209
Not enough data
8.3
211
Not enough data
8.2
206
Not enough data
7.9
205
Not enough data
8.2
203
Not enough data
7.5
197
Reporting & Analytics
Not enough data
7.5
192
Not enough data
8.2
205
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Email Marketing
Not enough data
7.0
25
Not enough data
6.9
25
Not enough data
7.3
25
Not enough data
7.5
24
Not enough data
7.5
25
Integration
Not enough data
8.2
226
Not enough data
7.8
223
Not enough data
7.9
220
Not enough data
8.2
220
Not enough data
7.2
213
Not enough data
7.3
210
Lead Facilitation
Feature Not Available
Not enough data
7.5
34
Not enough data
8.1
36
Not enough data
8.1
38
Not enough data
Organization
7.9
33
Not enough data
8.0
35
Not enough data
8.1
33
Not enough data
Performance Analysis
7.4
38
Not enough data
8.3
41
Not enough data
Sales Analysis
7.3
37
Not enough data
7.8
38
Not enough data
Generative AI
7.9
25
Not enough data
7.6
24
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
8.7
1008
|
Verified
Not enough data
9.1
1060
|
Verified
Not enough data
8.4
869
|
Verified
Not enough data
8.2
796
|
Verified
Not enough data
8.5
1009
|
Verified
Not enough data
8.6
400
Not enough data
8.2
347
Not enough data
Repeatability and Reportability
8.4
862
|
Verified
Not enough data
8.6
952
|
Verified
Not enough data
8.5
929
|
Verified
Not enough data
7.8
771
|
Verified
Not enough data
7.0
314
Not enough data
AI and Automation
7.8
342
Not enough data
7.3
308
Not enough data
7.7
346
Not enough data
7.3
298
Not enough data
7.0
292
Not enough data
Generative AI
6.7
138
Not enough data
Agentic AI - Sales Engagement
6.4
26
Not enough data
7.2
26
Not enough data
7.6
26
Not enough data
6.3
26
Not enough data
6.7
26
Not enough data
6.8
26
Not enough data
6.9
25
Not enough data
Call Analytics
8.3
128
Not enough data
7.8
108
Not enough data
8.0
115
Not enough data
Feature Not Available
Not enough data
Artificial Intelligence - Conversation Intelligence
Feature Not Available
Not enough data
7.7
95
Not enough data
Not enough data
Not enough data
Generative AI
7.5
40
Not enough data
Agentic AI - Conversation Intelligence
6.0
7
Not enough data
6.4
7
Not enough data
6.0
7
Not enough data
5.7
7
Not enough data
5.7
7
Not enough data
5.5
7
Not enough data
6.0
7
Not enough data
Revenue Sourcing and Forecasting
7.4
51
Not enough data
7.9
60
Not enough data
8.3
79
Not enough data
8.1
53
Not enough data
7.9
59
Not enough data
8.0
21
Not enough data
8.0
22
Not enough data
CRM Data Enrichment
8.7
92
Not enough data
8.7
101
Not enough data
8.2
74
Not enough data
Feature Not Available
Not enough data
8.2
22
Not enough data
Account Management
7.8
69
Not enough data
7.8
70
Not enough data
8.0
70
Not enough data
8.5
80
Not enough data
7.8
24
Not enough data
8.1
21
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
8.3
76
Not enough data
7.8
72
Not enough data
7.3
71
Not enough data
7.7
76
Additional Functionality
Not enough data
8.2
74
Not enough data
6.7
70
Not enough data
7.8
78
Not enough data
6.9
71
Not enough data
7.5
73
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
7.2
66
Not enough data
7.3
65
Not enough data
7.4
64
Incentives
7.5
193
6.9
391
8.2
234
|
Verified
7.4
400
6.9
165
|
Verified
Feature Not Available
8.3
245
|
Verified
7.1
395
Personalization
8.3
263
|
Verified
7.7
414
7.8
270
|
Verified
7.9
408
8.2
322
|
Verified
8.3
428
8.1
227
|
Verified
8.0
411
Administrative
8.7
306
|
Verified
7.8
408
8.4
258
|
Verified
7.7
401
8.5
264
7.5
387
Agentic AI - Email Tracking
7.3
16
7.7
56
7.1
17
7.8
57
7.9
17
7.7
57
6.4
16
7.5
55
6.4
16
7.6
56
6.3
16
7.8
56
6.5
16
8.1
55
Analytics
8.8
1440
8.0
255
8.4
1380
8.2
256
Feature Not Available
8.1
249
Customizations
8.8
1406
8.2
267
8.9
1432
8.3
256
8.5
1405
8.3
269
8.3
1056
7.9
257
9.0
1448
8.3
258
Generative AI
6.8
162
Feature Not Available
Agentic AI - Sales Analytics
6.7
8
7.3
57
7.9
8
7.4
58
6.4
7
7.4
58
6.4
7
7.3
58
6.4
7
7.3
57
Data Sourcing
7.7
158
7.8
425
7.9
173
8.0
431
Feature Not Available
7.9
426
8.1
187
8.4
435
7.6
167
8.0
420
Predictive Analytics
7.3
141
7.7
422
7.4
135
7.8
424
7.0
126
7.4
407
7.3
134
7.7
416
Sales Management
8.0
148
8.7
441
Feature Not Available
7.6
410
7.8
163
8.3
419
8.8
188
8.7
441
Agentic AI - Outbound Call Tracking
5.2
10
Not enough data
5.5
10
Not enough data
Calling
8.5
813
Not enough data
7.9
906
Not enough data
8.4
1032
Not enough data
8.8
1089
Not enough data
5.5
14
Not enough data
Contacts
8.6
1146
Not enough data
8.0
985
Not enough data
8.4
1066
Not enough data
Insights
8.3
1092
|
Verified
Not enough data
8.4
1051
Not enough data
7.7
594
Not enough data
9.1
1191
Not enough data
8.1
1036
Not enough data
6.7
13
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.3
197
|
Verified
Not enough data
8.2
196
|
Verified
Not enough data
8.2
179
|
Verified
Not enough data
8.0
142
|
Verified
Not enough data
Feedback
8.3
165
|
Verified
Not enough data
8.1
162
|
Verified
Not enough data
8.1
141
Not enough data
8.3
174
|
Verified
Not enough data
8.4
192
|
Verified
Not enough data
8.3
191
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
6.7
21
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Outreach and Pipedrive are categorized as Sales Analytics, Email Tracking, and Sales Performance Management
Unique Categories
Outreach is categorized as Revenue Operations & Intelligence (RO&I), AI SDRs, Conversation Intelligence, Sales Engagement, AI Sales Assistant, Sales Coaching, Outbound Call Tracking, and Revenue AI Platforms
Reviews
Reviewers' Company Size
Outreach
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
36.9%
Information Technology and Services
18.2%
Marketing and Advertising
7.2%
Internet
6.3%
Financial Services
3.2%
Other
28.3%
Computer Software
10.9%
Information Technology and Services
10.1%
Marketing and Advertising
10.1%
Financial Services
4.2%
Real Estate
3.2%
Other
61.5%
Discussions
Has anyone made the a migration from gmail to Outlook? If so, how did your use of Outreach change?
2 Comments
MS
Yes, I have performed the task, the free methods are here using GSMMO - https://www.transferemails.com/transfer-emails-from-outlook-to-gmail/Read more
What is the best way to log follow ups?
2 Comments
JK
When I engage a customer, either email or call, I put them into a follow up sequence, typically that has 3 steps, call > email > call to make sure we keep...Read more
What are the other best ways Outreach can be used in?
2 Comments
IS
We also used it for hiring workflow.Read more
What is the best way to use email marketing with Pipedrive?
3 Comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
How do I move deals between stages with any email marketers?
2 Comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 Comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
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