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At a Glance
Market Segments
Mid-Market (59.7% of reviews)
Small-Business (72.3% of reviews)
Entry-Level Pricing
Contact Us
$24.00 1 Seats Per Month
Outreach
Star Rating
(3,524)4.3 out of 5
Market Segments
Mid-Market (59.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about OutreachPipedrive
Star Rating
(2,830)4.3 out of 5
Market Segments
Small-Business (72.3% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pipedrive excels in Ease of Use with a score of 8.9, making it intuitive for small businesses to navigate, while Outreach, with a score of 8.3, is noted for having a steeper learning curve, particularly for new users.
- Reviewers mention that Pipedrive's Ease of Setup is rated at 8.7, highlighting its straightforward onboarding process, whereas Outreach's score of 7.6 indicates that users often face challenges during initial configuration.
- G2 users say that Pipedrive's Quality of Support is commendable with a score of 8.4, as many users appreciate the responsiveness and helpfulness of the support team, while Outreach's score of 8.3 suggests a slightly less favorable experience in this area.
- Users on G2 report that Pipedrive's Interactive Dashboards score of 8.3 provides a user-friendly way to visualize data, whereas Outreach's score of 8.1 indicates that while functional, its dashboards may not be as intuitive or customizable.
- Reviewers mention that Pipedrive's Email Scheduling feature, rated at 8.3, is praised for its simplicity and effectiveness, while Outreach's higher score of 8.9 reflects its advanced capabilities, such as automated follow-ups and better integration with email platforms.
- Users report that Pipedrive's Activity Tracking feature, with a score of 8.7, is highly regarded for its detailed insights into user interactions, while Outreach's score of 8.8 indicates that it offers robust tracking but may lack some of the granular details that Pipedrive provides.
Pricing
Entry-Level Pricing
Outreach
Future Outreach Customers
Contact Us
- Sales engagement
- Opportuntity management
- Mutual success plans
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Free Trial
Outreach
No trial information availablePipedrive
Free Trial is available
Ratings
Meets Requirements
8.7
2,669
8.5
2,488
Ease of Use
8.3
2,685
8.9
2,524
Ease of Setup
7.7
848
8.7
1,543
Ease of Admin
7.8
773
8.6
997
Quality of Support
8.3
2,425
8.4
2,128
Has the product been a good partner in doing business?
8.5
759
8.7
965
Product Direction (% positive)
8.5
2,499
8.8
2,452
Features by Category
Sales Force Automation
Not enough data
8.5
2004
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
2039
|
Verified
Not enough data
8.6
2050
|
Verified
Not enough data
7.7
1609
|
Verified
Not enough data
8.3
1100
|
Verified
Not enough data
7.7
1610
|
Verified
Not enough data
7.7
1565
Not enough data
7.8
1667
Marketing Automation
Not enough data
7.5
1498
|
Verified
Not enough data
7.5
1483
|
Verified
Not enough data
8.5
1820
|
Verified
Not enough data
7.5
1446
|
Verified
Customer Support
Not enough data
7.9
1005
Not enough data
7.8
986
Not enough data
8.0
1016
Not enough data
7.5
1474
Not enough data
7.7
959
Reporting & Analytics
Not enough data
8.0
1853
|
Verified
Not enough data
8.3
1942
|
Verified
Not enough data
7.9
1716
|
Verified
Mobile & Social
Not enough data
7.6
1422
|
Verified
Not enough data
7.4
1376
|
Verified
Not enough data
7.9
1584
|
Verified
Platform
Not enough data
8.2
1334
|
Verified
Not enough data
8.3
1315
Not enough data
8.4
1352
|
Verified
Not enough data
8.2
1167
|
Verified
Not enough data
7.3
1059
|
Verified
Not enough data
7.8
1168
Not enough data
8.7
1317
|
Verified
Not enough data
7.8
1123
Integration
Not enough data
8.1
1224
|
Verified
Not enough data
8.0
1157
|
Verified
Not enough data
7.9
1090
|
Verified
Generative AI
Not enough data
Feature Not Available
Agentic AI - CRM
Not enough data
7.2
167
Not enough data
7.5
168
Not enough data
7.4
166
Not enough data
7.2
167
Not enough data
7.3
166
Not enough data
7.3
167
Not enough data
7.5
168
Email Marketing
Not enough data
8.2
209
Not enough data
8.2
210
Not enough data
7.8
205
Not enough data
8.2
208
Not enough data
8.3
210
Not enough data
8.1
205
Not enough data
7.9
204
Not enough data
8.2
203
Not enough data
7.5
197
Reporting & Analytics
Not enough data
7.5
192
Not enough data
8.2
204
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Email Marketing
Not enough data
6.9
24
Not enough data
6.7
24
Not enough data
7.2
24
Not enough data
7.5
24
Not enough data
7.4
24
Integration
Not enough data
8.2
225
Not enough data
7.8
222
Not enough data
7.9
219
Not enough data
8.2
219
Not enough data
7.2
213
Not enough data
7.3
210
Lead Facilitation
Feature Not Available
Not enough data
7.5
35
Not enough data
8.2
37
Not enough data
8.2
39
Not enough data
Organization
8.0
34
Not enough data
8.1
36
Not enough data
8.1
34
Not enough data
Performance Analysis
7.4
39
Not enough data
8.3
42
Not enough data
Sales Analysis
7.4
38
Not enough data
7.9
39
Not enough data
Generative AI
7.9
26
Not enough data
7.7
25
Not enough data
Agentic AI - AI Sales Assistant
6.7
5
Not enough data
7.3
5
Not enough data
9.7
5
Not enough data
7.0
5
Not enough data
7.0
5
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
Integrated Workflows
8.7
1009
|
Verified
Not enough data
9.1
1058
|
Verified
Not enough data
8.4
869
|
Verified
Not enough data
8.2
796
|
Verified
Not enough data
8.5
1009
|
Verified
Not enough data
8.6
400
Not enough data
8.2
348
Not enough data
Repeatability and Reportability
8.3
861
|
Verified
Not enough data
8.6
945
|
Verified
Not enough data
8.5
924
|
Verified
Not enough data
7.8
772
|
Verified
Not enough data
7.0
315
Not enough data
AI and Automation
7.8
339
Not enough data
7.3
308
Not enough data
7.7
347
Not enough data
7.3
299
Not enough data
7.0
291
Not enough data
Generative AI
6.7
139
Not enough data
Agentic AI - Sales Engagement
6.5
27
Not enough data
7.2
26
Not enough data
7.7
27
Not enough data
6.4
27
Not enough data
6.9
27
Not enough data
6.9
27
Not enough data
7.0
26
Not enough data
Call Analytics
8.3
128
Not enough data
7.8
108
Not enough data
8.0
115
Not enough data
Feature Not Available
Not enough data
Agent Performance Management
Feature Not Available
Not enough data
7.7
95
Not enough data
7.9
99
Not enough data
Generative AI
7.5
40
Not enough data
Agentic AI - Conversation Intelligence
6.0
7
Not enough data
6.4
7
Not enough data
6.0
7
Not enough data
5.7
7
Not enough data
5.7
7
Not enough data
5.5
7
Not enough data
6.0
7
Not enough data
Revenue Sourcing and Forecasting
7.4
51
Not enough data
7.9
60
Not enough data
8.3
79
Not enough data
8.1
53
Not enough data
7.9
59
Not enough data
8.0
21
Not enough data
8.0
22
Not enough data
CRM Data Enrichment
8.7
92
Not enough data
8.7
101
Not enough data
8.2
74
Not enough data
Feature Not Available
Not enough data
8.2
22
Not enough data
Account Management
7.8
69
Not enough data
7.8
70
Not enough data
8.0
70
Not enough data
8.5
80
Not enough data
7.8
24
Not enough data
8.1
21
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
8.3
76
Not enough data
7.8
72
Not enough data
7.3
71
Not enough data
7.7
76
Additional Functionality
Not enough data
8.2
74
Not enough data
6.7
70
Not enough data
7.8
78
Not enough data
6.9
71
Not enough data
7.5
73
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
7.7
5
7.2
65
6.0
5
7.3
64
5.7
5
7.4
64
Incentives
7.5
194
6.9
391
8.2
235
|
Verified
7.4
399
7.0
166
|
Verified
Feature Not Available
8.3
246
|
Verified
7.1
394
Personalization
8.3
264
|
Verified
7.7
413
7.9
271
|
Verified
7.9
406
8.3
323
|
Verified
8.2
425
8.1
228
|
Verified
8.0
410
Administrative
8.7
307
|
Verified
7.8
406
8.4
259
|
Verified
7.7
399
8.5
265
7.5
386
Agentic AI - Email Tracking
7.3
16
7.7
56
7.1
17
7.7
56
7.9
17
7.6
55
6.4
16
7.5
54
6.4
16
7.6
55
6.3
16
7.8
55
6.5
16
8.1
54
Analytics
8.8
1438
8.0
254
8.4
1379
8.2
255
Feature Not Available
8.1
247
Customizations
8.8
1405
8.2
265
8.9
1431
8.3
254
8.5
1405
8.3
266
8.3
1056
7.9
255
9.0
1447
8.3
256
Generative AI
6.8
162
Feature Not Available
Agentic AI - Sales Analytics
7.0
9
7.3
57
8.1
9
7.4
57
6.9
8
7.4
57
6.9
8
7.3
57
6.9
8
7.2
56
Data Sourcing
7.7
159
7.8
424
7.9
174
8.0
428
Feature Not Available
7.9
425
8.1
188
8.4
432
7.6
168
8.0
418
Predictive Analytics
7.3
142
7.7
420
7.5
136
7.8
422
7.0
127
7.3
405
7.4
135
7.7
413
Sales Management
8.0
149
8.6
438
Feature Not Available
7.6
410
7.8
164
8.3
419
8.8
189
8.7
437
Agentic AI - Outbound Call Tracking
5.2
10
Not enough data
5.5
10
Not enough data
Calling
8.5
812
Not enough data
7.9
906
Not enough data
8.4
1032
Not enough data
8.8
1089
Not enough data
5.5
14
Not enough data
Contacts
8.6
1146
Not enough data
8.0
985
Not enough data
8.4
1065
Not enough data
Insights
8.3
1092
|
Verified
Not enough data
8.4
1051
Not enough data
7.7
594
Not enough data
9.1
1191
Not enough data
8.1
1036
Not enough data
6.7
13
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.3
197
|
Verified
Not enough data
8.2
196
|
Verified
Not enough data
8.2
179
|
Verified
Not enough data
8.0
142
|
Verified
Not enough data
Feedback
8.3
165
|
Verified
Not enough data
8.1
162
|
Verified
Not enough data
8.1
141
Not enough data
8.3
174
|
Verified
Not enough data
8.4
192
|
Verified
Not enough data
8.3
191
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
6.7
21
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Outreach and Pipedrive are categorized as Sales Analytics, Email Tracking, and Sales Performance Management
Unique Categories
Outreach is categorized as Revenue Operations & Intelligence (RO&I), Conversation Intelligence, Sales Engagement, AI Sales Assistant, Sales Coaching, Outbound Call Tracking, and AI SDRs
Reviews
Reviewers' Company Size
Outreach
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
37.0%
Information Technology and Services
18.2%
Marketing and Advertising
7.2%
Internet
6.3%
Financial Services
3.2%
Other
28.1%
Computer Software
10.8%
Information Technology and Services
10.1%
Marketing and Advertising
10.1%
Financial Services
4.3%
Real Estate
3.3%
Other
61.4%
Discussions
Has anyone made the a migration from gmail to Outlook? If so, how did your use of Outreach change?
2 Comments
MS
Yes, I have performed the task, the free methods are here using GSMMO - https://www.transferemails.com/transfer-emails-from-outlook-to-gmail/Read more
What is the best way to log follow ups?
2 Comments
JK
When I engage a customer, either email or call, I put them into a follow up sequence, typically that has 3 steps, call > email > call to make sure we keep...Read more
What are the other best ways Outreach can be used in?
2 Comments
IS
We also used it for hiring workflow.Read more
What is the best way to use email marketing with Pipedrive?
3 Comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
How do I move deals between stages with any email marketers?
2 Comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 Comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
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