Compare Agentforce Sales (formerly Salesforce Sales Cloud) and Outplay 
At a Glance
Market Segments
Mid-Market (45.9% of reviews)
Small-Business (61.9% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
No pricing available
Agentforce Sales (formerly Salesforce Sales Cloud)
Star Rating
(25,585)4.4 out of 5
Market Segments
Mid-Market (45.9% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansOutplay
Star Rating
(269)4.5 out of 5
Market Segments
Small-Business (61.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about OutplaySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Agentforce Sales excels in providing powerful automation and customizable dashboards, which significantly enhance the efficiency of managing sales pipelines and customer relationships. Users appreciate how these features save time and streamline processes, making it a robust choice for mid-market companies.
- Users say that Outplay stands out for its exceptional customer support and seamless CRM integrations, which are often highlighted as unmatched by other sales enablement tools. Reviewers have noted that the integration process is smooth and hassle-free, making it particularly appealing for small businesses looking to enhance their outreach capabilities.
- According to verified reviews, Agentforce Sales has a higher overall satisfaction score, reflecting its strong market presence and user trust. Users frequently mention the platform's ability to provide real-time insights and effective tracking of sales activities, which are crucial for maintaining healthy client relationships.
- Reviewers mention that while Outplay offers a user-friendly interface and effective email management features, it lacks the comprehensive capabilities found in Agentforce Sales. Users have expressed that Outplay helps reduce email overload through automation, but they sometimes miss the depth of analytics and reporting that Agentforce provides.
- Users highlight that Agentforce Sales is particularly beneficial for teams that require detailed reporting and performance tracking. Many users have shared positive experiences regarding how the platform helps them bond marketing and sales efforts, ensuring a cohesive approach to client management.
- G2 reviewers note that while Outplay has received high marks for ease of use and setup, it may not meet the needs of larger organizations that require more advanced features. Users appreciate the simplicity of Outplay for small teams, but some feel that it may not scale as effectively as Agentforce Sales for growing businesses.
Pricing
Entry-Level Pricing
Agentforce Sales (formerly Salesforce Sales Cloud)
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Outplay
No pricing availableFree Trial
Agentforce Sales (formerly Salesforce Sales Cloud)
Free Trial is available
Outplay
Free Trial is available
Ratings
Meets Requirements
8.8
14,005
8.5
203
Ease of Use
8.2
17,994
8.7
201
Ease of Setup
7.8
8,940
8.6
81
Ease of Admin
7.9
4,492
8.9
79
Quality of Support
8.1
12,221
9.0
199
Has the product been a good partner in doing business?
8.4
4,455
9.0
80
Product Direction (% positive)
8.3
13,668
9.3
187
Features by Category
Sales Force Automation
8.8
9564
|
Verified
Not enough data
8.3
6404
|
Verified
Not enough data
8.7
9285
|
Verified
Not enough data
8.3
9513
|
Verified
Not enough data
8.0
7328
|
Verified
Not enough data
8.2
7623
|
Verified
Not enough data
8.0
6767
|
Verified
Not enough data
8.1
6669
|
Verified
Not enough data
8.3
7419
|
Verified
Not enough data
Marketing Automation
8.0
6683
|
Verified
Not enough data
8.1
7000
|
Verified
Not enough data
8.5
8090
|
Verified
Not enough data
7.9
5434
Not enough data
Customer Support
8.3
6837
|
Verified
Not enough data
8.1
6393
|
Verified
Not enough data
8.2
6793
|
Verified
Not enough data
8.0
5504
|
Verified
Not enough data
8.2
5998
|
Verified
Not enough data
Reporting & Analytics
8.5
9007
|
Verified
Not enough data
8.5
9172
|
Verified
Not enough data
8.2
7470
|
Verified
Not enough data
Mobile & Social
7.9
5630
|
Verified
Not enough data
7.8
5254
|
Verified
Not enough data
7.7
6110
|
Verified
Not enough data
Platform
8.5
3634
|
Verified
Not enough data
8.5
3636
|
Verified
Not enough data
8.6
3634
|
Verified
Not enough data
8.4
2903
|
Verified
Not enough data
8.5
3179
|
Verified
Not enough data
8.1
3198
|
Verified
Not enough data
8.7
3624
|
Verified
Not enough data
8.1
3031
Not enough data
Integration
8.5
2606
|
Verified
Not enough data
8.5
3077
|
Verified
Not enough data
8.5
2905
|
Verified
Not enough data
Generative AI
7.6
893
Not enough data
Agentic AI - CRM
7.9
258
Not enough data
7.9
252
Not enough data
8.2
253
Not enough data
8.0
241
Not enough data
8.0
242
Not enough data
8.1
251
Not enough data
8.2
247
Not enough data
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cartography
8.8
40
Not enough data
8.5
36
Not enough data
8.6
40
Not enough data
8.5
40
Not enough data
Analysis
8.4
33
Not enough data
8.5
39
Not enough data
8.5
36
Not enough data
8.5
35
Not enough data
Reporting
8.7
34
Not enough data
8.5
29
Not enough data
8.8
27
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.6
274
Not enough data
8.8
298
Not enough data
8.8
318
Not enough data
8.6
293
Not enough data
Organization
9.0
355
Not enough data
8.8
345
Not enough data
8.8
341
Not enough data
Performance Analysis
8.4
286
Not enough data
8.8
309
Not enough data
Sales Analysis
8.4
285
Not enough data
8.8
302
Not enough data
Generative AI
8.5
127
Not enough data
8.5
127
Not enough data
Agentic AI - AI Sales Assistant
9.2
29
Not enough data
9.1
29
Not enough data
8.9
27
Not enough data
9.0
26
Not enough data
9.3
28
Not enough data
9.1
27
Not enough data
9.3
28
Not enough data
Integrated Workflows
8.7
523
8.9
135
|
Verified
8.5
515
9.2
145
|
Verified
8.1
470
8.4
110
|
Verified
8.1
464
8.4
119
|
Verified
8.9
527
8.0
119
|
Verified
8.4
472
8.4
93
8.6
484
8.2
81
Repeatability and Reportability
8.4
486
8.2
95
|
Verified
8.7
504
8.6
119
|
Verified
8.7
501
8.6
120
|
Verified
8.3
486
Feature Not Available
7.8
418
7.6
62
AI and Automation
8.5
465
8.0
92
8.4
473
7.9
77
8.3
429
8.0
88
8.0
433
7.5
68
7.8
416
7.4
64
Generative AI
7.4
271
7.1
14
Agentic AI - Sales Engagement
8.3
89
Not enough data
8.5
90
Not enough data
8.6
87
Not enough data
8.4
90
Not enough data
8.3
89
Not enough data
8.2
90
Not enough data
8.5
90
Not enough data
Call Analytics
8.7
131
Not enough data
8.5
135
Not enough data
8.7
131
Not enough data
8.9
132
Not enough data
Artificial Intelligence - Conversation Intelligence
8.7
141
Not enough data
8.6
125
Not enough data
Not enough data
Not enough data
Generative AI
8.2
58
Not enough data
Agentic AI - Conversation Intelligence
8.6
12
Not enough data
9.2
14
Not enough data
9.2
13
Not enough data
9.2
14
Not enough data
8.6
12
Not enough data
8.8
12
Not enough data
9.0
13
Not enough data
Grammar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Formatting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Type
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Sourcing and Forecasting
8.6
65
Not enough data
8.5
66
Not enough data
8.8
66
Not enough data
8.5
63
Not enough data
8.4
63
Not enough data
8.3
57
Not enough data
8.2
58
Not enough data
CRM Data Enrichment
8.1
63
Not enough data
8.4
61
Not enough data
8.2
59
Not enough data
8.0
62
Not enough data
8.5
56
Not enough data
Account Management
8.2
63
Not enough data
8.0
63
Not enough data
8.1
60
Not enough data
8.2
59
Not enough data
8.6
55
Not enough data
8.4
56
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
7.8
20
Not enough data
8.1
20
Not enough data
8.3
20
Not enough data
8.1
20
Not enough data
8.0
20
Not enough data
Territory Mapping
8.8
36
Not enough data
8.7
34
Not enough data
8.5
34
Not enough data
Route Planning
9.0
33
Not enough data
9.0
35
Not enough data
9.3
36
Not enough data
Sales Performance Management
8.4
31
Not enough data
8.6
34
Not enough data
9.1
34
Not enough data
Presentation and Forms
8.1
30
Not enough data
8.4
33
Not enough data
8.6
33
Not enough data
Integrations
8.1
156
Not enough data
8.5
157
Not enough data
8.1
156
Not enough data
8.1
155
Not enough data
8.8
158
Not enough data
Branding & Customizatio
8.1
151
Not enough data
8.2
154
Not enough data
8.3
154
Not enough data
Automatic Rules & Configurations
8.4
155
Not enough data
8.3
155
Not enough data
8.0
156
Not enough data
Agentic AI - Business Scheduling
8.3
32
Not enough data
8.4
34
Not enough data
Sales Performance Features - Sales Planning
8.4
175
Not enough data
8.5
164
Not enough data
8.5
169
Not enough data
8.6
172
Not enough data
8.6
170
Not enough data
8.8
168
Not enough data
8.2
164
Not enough data
Territory Management - Sales Planning
8.6
166
Not enough data
8.5
172
Not enough data
Quota & Capacity Management - Sales Planning
8.4
169
Not enough data
8.4
176
Not enough data
8.4
168
Not enough data
Agentic AI - Sales Planning
8.5
57
Not enough data
8.5
56
Not enough data
Agentic AI - Lead Scoring
7.8
56
Not enough data
8.2
55
Not enough data
7.9
57
Not enough data
8.1
58
Not enough data
Attribution
8.9
455
Not enough data
8.9
459
Not enough data
8.6
437
Not enough data
Discovery
8.9
463
Not enough data
8.6
456
Not enough data
8.6
434
Not enough data
Management
8.5
422
Not enough data
8.6
444
Not enough data
Platform
8.6
434
Not enough data
8.6
433
Not enough data
Agentic AI - Sales Performance Management
8.5
75
Not enough data
8.7
75
Not enough data
8.5
76
Not enough data
Incentives
8.2
439
Not enough data
8.4
504
Not enough data
8.0
437
Not enough data
8.6
514
Not enough data
Personalization
8.6
485
Not enough data
8.8
561
Not enough data
8.9
594
Not enough data
8.6
537
Not enough data
Administrative
8.7
567
Not enough data
8.5
528
Not enough data
8.4
510
Not enough data
Agentic AI - Email Tracking
8.1
62
Not enough data
8.4
60
Not enough data
8.4
60
Not enough data
8.2
61
Not enough data
8.4
61
Not enough data
8.3
60
Not enough data
8.3
63
Not enough data
Analytics
8.3
568
8.4
100
8.4
577
8.3
94
8.3
591
8.1
77
Customizations
8.7
622
8.7
83
8.5
592
9.0
102
8.5
625
8.4
97
8.3
570
8.4
76
8.4
597
8.6
90
Generative AI
7.5
290
7.0
11
Agentic AI - Sales Analytics
8.3
80
Not enough data
8.6
79
Not enough data
8.4
80
Not enough data
8.3
79
Not enough data
8.3
79
Not enough data
Data Sourcing
8.5
969
Not enough data
8.7
1000
Not enough data
8.3
903
Not enough data
8.7
1032
Not enough data
8.6
963
Not enough data
Predictive Analytics
8.4
948
Not enough data
8.6
962
Not enough data
8.1
857
Not enough data
8.3
897
Not enough data
Sales Management
8.7
986
Not enough data
8.1
859
Not enough data
8.6
983
Not enough data
8.8
1053
Not enough data
Agentic AI - Outbound Call Tracking
8.6
39
Not enough data
8.6
40
Not enough data
Calling
8.5
186
8.9
58
|
Verified
8.4
177
7.9
45
|
Verified
8.7
186
7.9
51
|
Verified
8.7
184
8.8
58
|
Verified
8.6
45
Not enough data
Contacts
8.8
177
8.2
65
|
Verified
8.7
180
8.0
47
|
Verified
8.7
182
8.2
65
|
Verified
Insights
9.1
189
8.3
65
|
Verified
8.9
183
8.2
64
|
Verified
8.3
179
7.8
43
|
Verified
8.5
189
8.9
69
|
Verified
8.4
183
8.0
60
|
Verified
8.7
39
Not enough data
Agentic AI - Sales Coaching
9.0
21
Not enough data
9.0
21
Not enough data
9.2
22
Not enough data
9.2
22
Not enough data
Training
8.8
258
Not enough data
8.8
250
Not enough data
8.5
209
Not enough data
8.5
244
Not enough data
Feedback
8.8
239
Not enough data
8.6
234
Not enough data
8.6
215
Not enough data
8.6
202
Not enough data
8.8
226
Not enough data
8.9
229
Not enough data
8.7
200
Not enough data
Generative AI
7.6
72
Not enough data
Agentic AI - Sales Enablement
8.0
34
Not enough data
8.0
33
Not enough data
8.2
34
Not enough data
Content Management
8.3
353
Not enough data
8.1
344
Not enough data
8.2
330
Not enough data
8.5
319
Not enough data
8.3
337
Not enough data
Analytics
8.7
347
Not enough data
8.4
345
Not enough data
8.5
226
Not enough data
8.3
352
Not enough data
Learning Management - Sales Enablement
8.3
27
Not enough data
8.4
27
Not enough data
8.5
27
Not enough data
Revenue Enablement - Sales Enablement
8.3
26
Not enough data
8.3
29
Not enough data
8.8
28
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Agentforce Sales (formerly Salesforce Sales Cloud) and Outplay are categorized as Sales Engagement, AI Sales Assistant, Outbound Call Tracking, and Email Tracking
Unique Categories
Agentforce Sales (formerly Salesforce Sales Cloud) is categorized as Sales Planning, Business Scheduling, Revenue Operations & Intelligence (RO&I), Conversation Intelligence, Location Intelligence, Field Sales, Sales Coaching, Sales Enablement, Sales Analytics, Lead Scoring, Sales Performance Management, CRM, and Revenue AI Platforms
Outplay is categorized as AI Writing Assistant
Reviews
Reviewers' Company Size
Agentforce Sales (formerly Salesforce Sales Cloud)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Outplay
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.6%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.7%
Computer Software
29.6%
Information Technology and Services
15.0%
Staffing and Recruiting
9.6%
Marketing and Advertising
9.6%
Financial Services
5.4%
Other
30.8%
Discussions
When do you need a CRM?
11 Comments
TF
Hi there! It's best to start with a CRM as soon as you can so you can start to track all your customer interactions and revenue. Salesforce offers editions...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
MD
TCO can be reduced by hiring the right salesforce admin so that the data which is entered inside the CRM is maintained and used to the fullest Read more
What are the features of CRM software?
8 Comments
AP
1. Workflow automation , Customization , Third-party integration , Customer service , Employee tracking , Lead management , Real-time data , CRM analytics ,...Read more
Outplay has no discussions with answers
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