# Otter.ai vs Zoom Workplace Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Zoom Workplace excels in providing a comprehensive suite of collaboration tools, allowing users to chat, join meetings, share documents, and manage tasks all in one platform. This versatility is highlighted by users who appreciate the professional interface and the ease of connecting with peers.
- **Users say** that Otter.ai stands out for its real-time transcription capabilities, with many praising its accuracy and speed. Features like automatic summaries and speaker identification are particularly noted for saving time and enhancing the review process of important discussions.
- **Reviewers mention** that Zoom Workplace has a significantly higher overall satisfaction score compared to Otter.ai, indicating a stronger user experience. Many users feel that the platform meets their needs effectively, with a professional design that fosters a productive work environment.
- **According to verified reviews** , while both platforms offer free entry-level pricing, Zoom Workplace has a much larger user base, which contributes to its higher G2 Score. This extensive feedback suggests a more reliable and tested product in the market.
- **Users highlight** that Otter.ai is particularly user-friendly and intuitive, making it a great choice for those who need a straightforward solution for transcribing meetings and generating actionable items. However, some users feel it may not be as robust in collaborative features compared to Zoom Workplace.
- **Reviewers note** that while both platforms have similar ease of setup ratings, Zoom Workplace's additional features for task management and document sharing provide a more integrated experience for users looking for a comprehensive collaboration tool.



| | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 496 | 56,441 | 
| **Largest Market Segment** | Small-Business (73.5% of reviews) | Small-Business (50.9% of reviews) | 
| **Entry Level Price** | Free 1 User | Free | 

---
## Top Pros & Cons

### Otter.ai

Pros:
- Ease of Use (145 reviews)
- Helpful (123 reviews)

Cons:
- Recording Issues (66 reviews)
- Accuracy Issues (55 reviews)

### Zoom Workplace

Pros:
- Ease of Use (4634 reviews)
- Video Conferencing (2761 reviews)

Cons:
- Limited Features (1266 reviews)
- Zoom Issues (1210 reviews)

---
## Ratings Comparison
| Rating | Otter.ai | Zoom Workplace | 
|---|---|---|
  | **Meets Requirements** | 8.8 (413 reviews) | 9.2 (42731 reviews) | 
  | **Ease of Use** | 9.0 (420 reviews) | 9.1 (42895 reviews) | 
  | **Ease of Setup** | 9.0 (312 reviews) | 9.1 (13994 reviews) | 
  | **Ease of Admin** | 8.6 (92 reviews) | 9.0 (12528 reviews) | 
  | **Quality of Support** | 8.4 (265 reviews) | 8.7 (31587 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.5 (85 reviews) | 9.1 (11701 reviews) | 
  | **Product Direction (% positive)** | 8.9 (397 reviews) | 8.4 (40185 reviews) | 

---
## Pricing

### Otter.ai

#### Entry-Level Pricing

Plan: Basic

Price: Free 1 User

Description: For those who want to give it a try

Key Features:
- Zoom, MS Teams, and Google Meet
- AI Chat within and across meetings
- AI meeting workflows

[Browse all 4 editions](https://www.g2.com/products/otter-ai/pricing)

#### Free Trial

Yes

### Zoom Workplace

#### Entry-Level Pricing

Plan: Basic

Price: Free

Key Features:
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting

[Browse all 4 editions](https://www.g2.com/products/zoom-workplace/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Otter.ai** | N/A | N/A |
| **Zoom Workplace** | N/A | N/A |

#### Communication

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Administration

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Otter.ai** | 7.9/10 | 72 |
| **Zoom Workplace** | N/A | N/A |

#### Lead Facilitation

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Customer-facing Chatbot** | Feature Not Available | Not enough data | 
| **Lead Qualification** | 6.1 (67 reviews) | Not enough data | 
| **Lead Follow-up** | Feature Not Available | Not enough data | 
| **Meeting Scheduling ** | 6.8 (16 reviews) | Not enough data | 

#### Organization

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Opportunity and Pipeline Management ** | Feature Not Available | Not enough data | 
| **Data Entry** | 8.4 (67 reviews) | Not enough data | 
| **Integrations / APIs** | 7.6 (17 reviews) | Not enough data | 

#### Performance Analysis

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Coaching ** | 6.6 (68 reviews) | Not enough data | 
| **Peformance Tracking** | 6.8 (67 reviews) | Not enough data | 

#### Sales Analysis

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **ROI Forecasting ** | Feature Not Available | Not enough data | 
| **Sales Forecasting ** | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **AI Text Generation** | 8.1 (61 reviews) | Not enough data | 
| **AI Text Summarization** | 8.6 (60 reviews) | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | 8.6 (6 reviews) | Not enough data | 
| **Multi-step Planning** | 8.6 (6 reviews) | Not enough data | 
| **Cross-system Integration** | 8.9 (6 reviews) | Not enough data | 
| **Adaptive Learning** | 8.6 (6 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.3 (6 reviews) | Not enough data | 
| **Proactive Assistance** | 8.3 (6 reviews) | Not enough data | 
| **Decision Making** | 8.6 (6 reviews) | Not enough data | 

### Virtual Classroom

| Product | Score | Reviews |
|---|---|---|
| **Otter.ai** | N/A | N/A |
| **Zoom Workplace** | 8.8/10 | 8213 |

#### Content Sharing

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Video Streaming** | Not enough data | 9.0 (6586 reviews) ✓ Verified | 
| **Session Recording** | Not enough data | 9.1 (6785 reviews) ✓ Verified | 
| **File Sharing** | Not enough data | 8.8 (6025 reviews) ✓ Verified | 

#### Collaboration

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Whiteboard** | Not enough data | 8.6 (5131 reviews) ✓ Verified | 
| **Hand Raising** | Not enough data | 9.1 (6775 reviews) ✓ Verified | 
| **Participation Controls** | Not enough data | 9.0 (6520 reviews) ✓ Verified | 
| **Survey Tools** | Not enough data | 8.7 (4986 reviews) ✓ Verified | 
| **Screen Sharing** | Not enough data | 9.3 (7128 reviews) ✓ Verified | 

#### Functionality

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Technical Support** | Not enough data | 8.5 (5075 reviews) ✓ Verified | 
| **Live Chat** | Not enough data | 9.0 (6336 reviews) ✓ Verified | 
| **Markup Tools** | Not enough data | 8.7 (4825 reviews) ✓ Verified | 

#### Agentic AI - Virtual Classroom

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 8.0 (105 reviews) | 

### Business Instant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Otter.ai** | 8.9/10 | 13 |
| **Zoom Workplace** | 8.5/10 | 724 |

#### Business Instant Messaging

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **File Sharing** | Feature Not Available | 8.6 (512 reviews) | 
| **Notifications** | 8.9 (11 reviews) | 8.7 (526 reviews) | 
| **Search** | 8.3 (12 reviews) | 8.5 (503 reviews) | 

#### Business Instant Messaging 

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Audio Conferencing** | Feature Not Available | 9.1 (523 reviews) | 
| **Video Conferencing** | Feature Not Available | 9.3 (541 reviews) | 

#### Business Instant Messaging

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Mobile Application** | 8.3 (12 reviews) | 8.9 (508 reviews) | 
| **Web Application** | 8.3 (12 reviews) | 8.9 (511 reviews) | 
| **Integrations** | 8.5 (11 reviews) | 8.5 (506 reviews) | 

#### Generative AI - Business Instant Messaging

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Text Summarization** | 9.4 (6 reviews) | 8.5 (176 reviews) | 

#### AI - Business Instant Messaging

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **AI Powered Search** | 9.7 (5 reviews) | 8.4 (172 reviews) | 
| **Smart Notifications** | 9.7 (5 reviews) | 8.4 (172 reviews) | 
| **AI Powered Language Translation** | 8.7 (5 reviews) | 8.3 (171 reviews) | 
| **Content Generation** | 9.0 (5 reviews) | 8.2 (169 reviews) | 

#### Agentic AI - Business Instant Messaging

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 7.7 (82 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.6 (77 reviews) | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Otter.ai** | 8.3/10 | 96 |
| **Zoom Workplace** | N/A | N/A |

#### Call Analytics

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Call Recording** | 8.8 (91 reviews) | Not enough data | 
| **Machine Learning** | 8.3 (89 reviews) | Not enough data | 
| **Call Analysis** | 8.5 (87 reviews) | Not enough data | 
| **Lead Qualification** | 7.6 (23 reviews) | Not enough data | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Customer Scoring** | 7.7 (75 reviews) | Not enough data | 
| **Speech-to-Text** | 8.8 (85 reviews) | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **AI Text Summarization** | 8.7 (81 reviews) | Not enough data | 

#### Agentic AI - Conversation Intelligence

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (24 reviews) | Not enough data | 
| **Multi-step Planning** | 8.3 (24 reviews) | Not enough data | 
| **Cross-system Integration** | 8.1 (24 reviews) | Not enough data | 
| **Adaptive Learning** | 8.4 (24 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.3 (23 reviews) | Not enough data | 
| **Proactive Assistance** | 8.3 (23 reviews) | Not enough data | 
| **Decision Making** | 7.8 (23 reviews) | Not enough data | 

### AI Writing Assistant

| Product | Score | Reviews |
|---|---|---|
| **Otter.ai** | N/A | N/A |
| **Zoom Workplace** | 8.7/10 | 116 |

#### Grammar

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Grammar Check** | Not enough data | 8.9 (74 reviews) | 
| **Tone Check** | Not enough data | 8.7 (74 reviews) | 
| **Sentence Formatting** | Not enough data | 9.0 (75 reviews) | 

#### Formatting

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Plagiarism Check** | Not enough data | 8.6 (71 reviews) | 
| **Style Editor** | Not enough data | 8.4 (69 reviews) | 
| **Citation Finder** | Not enough data | 8.5 (71 reviews) | 

#### Content 

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Idea Recommendation** | Not enough data | 8.6 (70 reviews) | 
| **Content Generation** | Not enough data | 8.5 (70 reviews) | 
| **Form Generation** | Not enough data | 8.6 (69 reviews) | 

#### Product Type

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Standalone Application** | Not enough data | 8.9 (69 reviews) | 
| **Plugin** | Not enough data | 8.8 (68 reviews) | 

#### Generative AI

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.8 (66 reviews) | 
| **AI Text Summarization** | Not enough data | 9.0 (70 reviews) | 

### Collaborative Whiteboard

| Product | Score | Reviews |
|---|---|---|
| **Otter.ai** | N/A | N/A |
| **Zoom Workplace** | 8.5/10 | 396 |

#### Design Tools

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Drawing** | Not enough data | 8.6 (294 reviews) | 
| **Marker Colors** | Not enough data | 8.5 (287 reviews) | 
| **Mind Mapping** | Not enough data | 8.2 (278 reviews) | 
| **Templates** | Not enough data | 8.3 (280 reviews) | 
| **Drag-and-Drop** | Not enough data | 8.6 (286 reviews) | 

#### Communication Tools

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Voting** | Not enough data | 8.7 (289 reviews) | 
| **Commenting** | Not enough data | 8.9 (292 reviews) | 

#### Integrations

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **CMS Integrations** | Not enough data | 8.2 (276 reviews) | 
| **Sharing** | Not enough data | 8.8 (288 reviews) | 

#### Software Offering

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **In-Browser** | Not enough data | 8.5 (283 reviews) | 
| **Desktop App** | Not enough data | 9.3 (294 reviews) | 
| **Mobile App** | Not enough data | 8.9 (288 reviews) | 

#### Agentic AI - Collaborative Whiteboard

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.9 (78 reviews) | 
| **Cross-system Integration** | Not enough data | 7.9 (79 reviews) | 
| **Adaptive Learning** | Not enough data | 7.8 (77 reviews) | 

### Screen Sharing

| Product | Score | Reviews |
|---|---|---|
| **Otter.ai** | N/A | N/A |
| **Zoom Workplace** | 8.8/10 | 24021 |

#### Presenter Tools

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Live Preview** | Not enough data | 9.0 (16928 reviews) | 
| **Notifications Blocker** | Not enough data | 8.6 (12629 reviews) ✓ Verified | 
| **Remote Control** | Not enough data | 8.7 (13566 reviews) ✓ Verified | 
| **Switch Presenter** | Not enough data | 8.9 (17373 reviews) ✓ Verified | 

#### Conferencing Options

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Group Live Chat** | Not enough data | 9.1 (19398 reviews) ✓ Verified | 
| **Audio Conferencing** | Not enough data | 9.2 (19557 reviews) ✓ Verified | 
| **Video Conferencing** | Not enough data | 9.3 (21556 reviews) ✓ Verified | 

#### Application Tools

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Password Protection** | Not enough data | 8.9 (16002 reviews) ✓ Verified | 
| **Recording** | Not enough data | 9.1 (19244 reviews) ✓ Verified | 
| **In-Browser Application** | Not enough data | 8.8 (16113 reviews) ✓ Verified | 

#### Agentic AI - Screen Sharing

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Decision Making** | Not enough data | 7.5 (236 reviews) | 

### Screen and Video Capture

| Product | Score | Reviews |
|---|---|---|
| **Otter.ai** | N/A | N/A |
| **Zoom Workplace** | 8.4/10 | 583 |

#### Platform Basics

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Screen Capture** | Not enough data | 9.1 (414 reviews) | 
| **Video Capture** | Not enough data | 9.1 (412 reviews) | 
| **Image Editor** | Not enough data | 7.8 (377 reviews) | 

#### Platform Content

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Scrolling Capture** | Not enough data | 8.1 (373 reviews) | 
| **Text Extraction** | Not enough data | 7.8 (371 reviews) | 
| **Screen Record** | Not enough data | 9.0 (400 reviews) | 

#### Platform Additional Functionality

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **File Sharing** | Not enough data | 8.5 (399 reviews) | 
| **Platform Search** | Not enough data | 8.1 (373 reviews) | 

#### Agentic AI - Screen and Video Capture

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.5 (132 reviews) | 

### Email Client

| Product | Score | Reviews |
|---|---|---|
| **Otter.ai** | N/A | N/A |
| **Zoom Workplace** | 8.5/10 | 174 |

#### Inbox Tools

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Unified Inbox** | Not enough data | 8.1 (99 reviews) | 
| **Filters** | Not enough data | 8.2 (101 reviews) | 
| **Reminders** | Not enough data | 8.7 (102 reviews) | 
| **Notifications** | Not enough data | 8.8 (102 reviews) | 

#### Coordination Tools

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Calendar** | Not enough data | 8.9 (110 reviews) | 
| **Contacts** | Not enough data | 8.8 (103 reviews) | 
| **Task Management** | Not enough data | 8.5 (102 reviews) | 

#### Software Options

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Desktop Application** | Not enough data | 9.1 (102 reviews) | 
| **Mobile Application** | Not enough data | 9.0 (101 reviews) | 

#### Email Client - Agentic AI

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.6 (49 reviews) | 
| **Cross-system Integration** | Not enough data | 7.9 (50 reviews) | 

### Visitor Management

| Product | Score | Reviews |
|---|---|---|
| **Otter.ai** | N/A | N/A |
| **Zoom Workplace** | 8.3/10 | 104 |

#### Platform Basics

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Visitor Check-In** | Not enough data | 8.8 (62 reviews) | 
| **Mail Management** | Not enough data | 8.2 (58 reviews) | 
| **Visitor Database** | Not enough data | 8.7 (37 reviews) | 
| **Reports & Analytics** | Not enough data | 8.7 (39 reviews) | 
| **Blacklist Screenings** | Not enough data | 8.2 (38 reviews) | 
| **Badge Issuance** | Not enough data | 8.0 (39 reviews) | 
| **Automation** | Not enough data | 8.3 (40 reviews) | 

#### Platform Data

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Automation** | Not enough data | 8.1 (59 reviews) | 
| **Analytics** | Not enough data | 8.3 (57 reviews) | 
| **Visitor Logs** | Not enough data | 8.2 (58 reviews) | 
| **Dashboard** | Not enough data | 8.4 (60 reviews) | 

#### Platform Interoperability

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Notifications** | Not enough data | 8.7 (63 reviews) | 
| **Hardware** | Not enough data | 8.2 (59 reviews) | 

#### Platform Additional Functionality

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Integration** | Not enough data | 8.6 (59 reviews) | 

#### Additional Functionality - Visitor Management

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **NDA & Contract Signing** | Not enough data | 8.0 (33 reviews) | 
| **Integrations with Relevant Software** | Not enough data | 8.0 (33 reviews) | 
| **Hardware Integration** | Not enough data | 8.5 (35 reviews) | 
| **Multi-lingual Support** | Not enough data | 7.7 (35 reviews) | 

#### Agentic AI - Visitor Management

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Decision Making** | Not enough data | 7.7 (25 reviews) | 

### Digital Signage

| Product | Score | Reviews |
|---|---|---|
| **Otter.ai** | N/A | N/A |
| **Zoom Workplace** | 8.2/10 | 46 |

#### Platform Basics

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Remotely Content Management** | Not enough data | 8.6 (25 reviews) | 
| **Content Scheduling** | Not enough data | 8.8 (26 reviews) | 
| **Multi-User Access** | Not enough data | 8.6 (28 reviews) | 

#### Platform Content

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Media Formats** | Not enough data | 8.5 (25 reviews) | 
| **Media Editor** | Not enough data | 7.9 (25 reviews) | 

#### Platform Interoperability

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Hardware** | Not enough data | 8.5 (27 reviews) | 

#### Platform Additional Functionality

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Screen Grouping** | Not enough data | 8.3 (28 reviews) | 
| **Asset Management Integration** | Not enough data | 8.0 (27 reviews) | 
| **Network Reporting** | Not enough data | 8.4 (24 reviews) | 

#### Agentic AI - Digital Signage

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 6.5 (8 reviews) | 

### Transcription

| Product | Score | Reviews |
|---|---|---|
| **Otter.ai** | 8.1/10 | 213 |
| **Zoom Workplace** | N/A | N/A |

#### Voice

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Dictation** | 8.5 (187 reviews) | Not enough data | 
| **Accuracy** | 8.1 (203 reviews) | Not enough data | 

#### Transcription

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Speaker Identification** | 7.7 (197 reviews) | Not enough data | 
| **Timecode Management** | 8.7 (181 reviews) | Not enough data | 
| **Closed Captioning** | 7.9 (159 reviews) | Not enough data | 
| **Custom Dictionary** | 7.4 (163 reviews) | Not enough data | 

#### Editing

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Collaboration** | 8.1 (174 reviews) | Not enough data | 
| **Spell Check and Punctuation** | Feature Not Available | Not enough data | 
| **Text Editing** | 7.9 (181 reviews) | Not enough data | 
| **Translation** | Feature Not Available | Not enough data | 

#### Integration

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Data Security** | 8.0 (158 reviews) | Not enough data | 
| **API** | 7.6 (54 reviews) | Not enough data | 
| **Voice Files** | 8.4 (171 reviews) | Not enough data | 
| **Live Captioning** | 7.8 (152 reviews) | Not enough data | 
| **Integrates With Existing Applications** | 8.1 (164 reviews) | Not enough data | 

#### Agentic AI - Transcription

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | 8.5 (53 reviews) | Not enough data | 
| **Cross-system Integration** | 8.3 (51 reviews) | Not enough data | 
| **Decision Making** | 8.0 (49 reviews) | Not enough data | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Otter.ai** | N/A | N/A |
| **Zoom Workplace** | 8.9/10 | 35688 |

#### Collaboration Tools

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Screen Sharing** | Not enough data | 9.2 (30800 reviews) ✓ Verified | 
| **Presentations** | Not enough data | Feature Not Available | 
| **Whiteboarding** | Not enough data | Feature Not Available | 
| **Live Chat** | Not enough data | 9.1 (14839 reviews) ✓ Verified | 
| **Hand Raising** | Not enough data | 9.1 (14821 reviews) ✓ Verified | 

#### Meeting Coordination

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Scheduling** | Not enough data | 8.9 (28196 reviews) ✓ Verified | 
| **Recording** | Not enough data | 9.0 (27232 reviews) ✓ Verified | 
| **Participant Permissions** | Not enough data | 8.9 (27467 reviews) ✓ Verified | 
| **One-Click Join** | Not enough data | 9.0 (15237 reviews) ✓ Verified | 

#### Software Type

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Mobile** | Not enough data | 8.9 (26540 reviews) ✓ Verified | 
| **Browser Application** | Not enough data | 8.8 (13947 reviews) ✓ Verified | 
| **Desktop Application** | Not enough data | 9.2 (15886 reviews) ✓ Verified | 

#### Agentic AI - Video Conferencing

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (433 reviews) | 
| **Proactive Assistance** | Not enough data | 7.8 (435 reviews) | 
| **Decision Making** | Not enough data | 7.8 (411 reviews) | 

### Calendar

| Product | Score | Reviews |
|---|---|---|
| **Otter.ai** | N/A | N/A |
| **Zoom Workplace** | 8.1/10 | 562 |

#### Calendar View

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Multi-Calendar View** | Not enough data | 8.3 (391 reviews) | 
| **Customizable Viewing** | Not enough data | 8.5 (396 reviews) | 

#### Shared Calendar

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Calendar Collaboration** | Not enough data | 8.5 (385 reviews) | 
| **Multiple Calendar Management** | Not enough data | 8.3 (385 reviews) | 

#### Accessibility

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Screen Reader Compatibility** | Not enough data | 8.2 (379 reviews) | 
| **Keyboard Shortcuts** | Not enough data | 8.0 (376 reviews) | 

#### Integration

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Sync Multiple Calendars** | Not enough data | 8.3 (373 reviews) | 
| **Import Events** | Not enough data | 8.2 (379 reviews) | 
| **Software Integrations** | Not enough data | 8.5 (378 reviews) | 

#### Notifications

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Customized Calendar Notifications** | Not enough data | 8.3 (378 reviews) | 
| **Location-Based Alerts** | Not enough data | 7.9 (374 reviews) | 

#### Generative AI

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **AI Text-to-Image** | Not enough data | 7.4 (297 reviews) | 
| **AI Text-to-Speech** | Not enough data | 7.5 (302 reviews) | 
| **AI Image-to-Text** | Not enough data | 7.5 (306 reviews) | 

#### Agentic AI - Calendar

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 7.7 (116 reviews) | 

### Document Creation

| Product | Score | Reviews |
|---|---|---|
| **Otter.ai** | N/A | N/A |
| **Zoom Workplace** | 9.2/10 | 78 |

#### Design

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Graphics** | Not enough data | 9.2 (43 reviews) | 
| **Templates** | Not enough data | 9.3 (43 reviews) | 
| **Themes** | Not enough data | 9.3 (43 reviews) | 

#### Collaboration

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Multi-User Collaboration** | Not enough data | 9.4 (46 reviews) | 
| **Real-Time Communication** | Not enough data | 9.3 (45 reviews) | 

#### File Types

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Export** | Not enough data | 9.0 (42 reviews) | 
| **Import** | Not enough data | 9.1 (42 reviews) | 
| **Web Publishing** | Not enough data | 8.9 (42 reviews) | 

#### Edit & Revise

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Revision History** | Not enough data | 9.1 (44 reviews) | 
| **Suggestion Mode** | Not enough data | 9.0 (42 reviews) | 
| **Document Editor** | Not enough data | 9.2 (42 reviews) | 

#### Integrate & Embed

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Calendar** | Not enough data | 9.3 (47 reviews) | 
| **Website** | Not enough data | 9.1 (43 reviews) | 
| **Applications** | Not enough data | 9.3 (45 reviews) | 

#### Operating System

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **PC Operating System** | Not enough data | 9.4 (45 reviews) | 
| **Mac Operating System** | Not enough data | 9.1 (45 reviews) | 
| **Linux Operating System** | Not enough data | 8.9 (41 reviews) | 

#### Generative AI

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **AI Text Generation** | Not enough data | 9.1 (41 reviews) | 
| **AI Text Summarization** | Not enough data | 9.2 (42 reviews) | 
| **AI Text-to-Image** | Not enough data | 9.2 (41 reviews) | 
| **AI Text-to-Speech** | Not enough data | 9.4 (40 reviews) | 
| **AI Image-to-Text** | Not enough data | 9.0 (41 reviews) | 

#### Agentic AI - Document Creation

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Proactive Assistance** | Not enough data | 9.3 (23 reviews) | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Otter.ai** | N/A | N/A |
| **Zoom Workplace** | 8.1/10 | 886 |

#### Integrations

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **MS Teams Integration** | Not enough data | 7.7 (642 reviews) | 
| **Email Integration** | Not enough data | 8.6 (670 reviews) | 
| **Zoom Integration** | Not enough data | 8.9 (672 reviews) | 
| **Google Meet Integration** | Not enough data | 7.7 (636 reviews) | 
| **Salesforce Integration** | Not enough data | 7.6 (629 reviews) | 

#### Branding & Customizatio

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Custom Booking Page** | Not enough data | 8.1 (641 reviews) | 
| **Personalized Links** | Not enough data | 8.5 (656 reviews) | 
| **Personalized Web Embed** | Not enough data | 8.1 (628 reviews) | 

#### Automatic Rules & Configurations

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Set Working Hours** | Not enough data | 8.4 (638 reviews) | 
| **Automatic Updates** | Not enough data | 8.5 (654 reviews) | 
| **Buffer Times** | Not enough data | 8.4 (652 reviews) | 

#### Agentic AI - Business Scheduling

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.4 (164 reviews) | 
| **Multi-step Planning** | Not enough data | 7.5 (166 reviews) | 

### Desk Booking

| Product | Score | Reviews |
|---|---|---|
| **Otter.ai** | N/A | N/A |
| **Zoom Workplace** | 8.2/10 | 41 |

#### Seating Options

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Amenities** | Not enough data | 8.3 (18 reviews) | 
| **Automatic Grouping** | Not enough data | 8.1 (18 reviews) | 
| **Predefined Neighborhoods** | Not enough data | 8.5 (18 reviews) | 
| **Recurring Reservations** | Not enough data | 9.0 (18 reviews) | 

#### Tech Stack

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Moble App Offering** | Not enough data | 8.4 (20 reviews) | 
| **Employee Communications Integrations** | Not enough data | 8.9 (19 reviews) | 
| **Calendar Integrations** | Not enough data | 9.3 (22 reviews) | 
| **SSO Compatible** | Not enough data | 8.5 (18 reviews) | 

#### Generative AI

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **AI Text-to-Image** | Not enough data | 7.5 (18 reviews) | 
| **AI Text-to-Speech** | Not enough data | 7.4 (18 reviews) | 
| **AI Text-to-3D** | Not enough data | 7.0 (18 reviews) | 
| **AI Image-to-Text** | Not enough data | 7.4 (18 reviews) | 

### AI Meeting Assistants

| Product | Score | Reviews |
|---|---|---|
| **Otter.ai** | 8.4/10 | 217 |
| **Zoom Workplace** | 8.6/10 | 247 |

#### Meeting Prep - AI Meeting Assistants

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Agenda Management** | Feature Not Available | 8.5 (120 reviews) | 
| **Virtual Meeting Hosting** | Feature Not Available | 8.8 (130 reviews) | 
| **Automated Scheduling** | Feature Not Available | 8.6 (125 reviews) | 

#### Meeting Automation - AI Meeting Assistants

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Automated Note-Taking** | 9.0 (209 reviews) | 9.0 (154 reviews) | 
| **Voice Recognition** | 7.9 (193 reviews) | 8.7 (124 reviews) | 
| **Action Item Tracking** | 8.5 (185 reviews) | 8.8 (129 reviews) | 

#### Meeting Insights - AI Meeting Assistants

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Sentiment Analysis** | 8.0 (170 reviews) | 8.3 (120 reviews) | 
| **Personalization** | 7.8 (171 reviews) | 8.5 (122 reviews) | 
| **Smart Summaries** | 8.8 (192 reviews) | 9.1 (139 reviews) | 

#### Accessibility - AI Meeting Assistants

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Language Translation** | Feature Not Available | 8.4 (122 reviews) | 
| **Real-Time Transcription** | 8.7 (189 reviews) | 8.6 (127 reviews) | 
| **Accessibility Guidelines Compliance** | Feature Not Available | 8.3 (115 reviews) | 

#### Agentic AI - AI Meeting Assistants

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (85 reviews) | 7.8 (75 reviews) | 
| **Multi-step Planning** | 7.9 (84 reviews) | 7.9 (77 reviews) | 
| **Cross-system Integration** | 7.9 (88 reviews) | 8.1 (78 reviews) | 
| **Decision Making** | 8.1 (84 reviews) | 8.1 (80 reviews) | 

#### Meeting Capture & Retention - AI Meeting Assistants

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Bot Presence** | Not enough data | Not enough data | 
| **Meeting Moments Management** | 9.0 (5 reviews) | Not enough data | 
| **Audio or Video Recording** | 10.0 (5 reviews) | 10.0 (6 reviews) | 

### Voice Recognition

| Product | Score | Reviews |
|---|---|---|
| **Otter.ai** | 8.5/10 | 23 |
| **Zoom Workplace** | N/A | N/A |

#### Deployment & Integration - Voice Recognition

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Installation & setup Ease** | 8.8 (20 reviews) | Not enough data | 
| **Developer API & SDK** | 7.7 (18 reviews) | Not enough data | 
| **Software Integration** | 8.8 (20 reviews) | Not enough data | 
| **Multi-Device Support** | 9.0 (19 reviews) | Not enough data | 

#### Performance Optimization - Voice Recognition

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Accuracy in Noisy Settings** | 8.0 (19 reviews) | Not enough data | 
| **High-Volume Scalability** | 8.7 (17 reviews) | Not enough data | 
| **Environmental Noise Adaptation** | 8.1 (18 reviews) | Not enough data | 
| **Multilingual Voice Recognition** | 8.1 (16 reviews) | Not enough data | 
| **Low-Latency Processing** | 8.5 (16 reviews) | Not enough data | 

#### Security & Compliance - Voice Recognition

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Liveness Detection** | 8.8 (17 reviews) | Not enough data | 
| **Regulatory Compliance** | 8.6 (16 reviews) | Not enough data | 
| **Secure Communication Channels** | 8.6 (16 reviews) | Not enough data | 

#### Advanced AI & Biometric Features - Voice Recognition

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Voice-Based Authentication** | 7.8 (16 reviews) | Not enough data | 
| **Machine Learning & Adaptive Speech Recognition** | 8.3 (17 reviews) | Not enough data | 
| **Speaker Differentiation** | 8.2 (17 reviews) | Not enough data | 
| **Sentiment & Tone Analysis** | 7.4 (17 reviews) | Not enough data | 

#### Agentic AI - Voice Recognition

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Natural Language Interaction** | 8.4 (16 reviews) | Not enough data | 

### Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **Otter.ai** | 9.0/10 | 29 |
| **Zoom Workplace** | N/A | N/A |

#### Agentic AI - Note-Taking Software

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | 9.0 (29 reviews) | Not enough data | 

### Productivity Bots

| Product | Score | Reviews |
|---|---|---|
| **Otter.ai** | N/A | N/A |
| **Zoom Workplace** | 8.3/10 | 16 |

#### Agentic AI - Productivity Bots

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.2 (10 reviews) | 
| **Cross-system Integration** | Not enough data | 8.2 (10 reviews) | 
| **Adaptive Learning** | Not enough data | 8.6 (11 reviews) | 
| **Decision Making** | Not enough data | 8.2 (10 reviews) | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Otter.ai** | N/A | N/A |
| **Zoom Workplace** | 8.7/10 | 2574 |

#### Agentic AI - UCaaS Platforms

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (9 reviews) | 
| **Cross-system Integration** | Not enough data | 8.2 (10 reviews) | 
| **Adaptive Learning** | Not enough data | 8.5 (10 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.8 (10 reviews) | 

#### Extensions

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Tenancy Flexibility** | Not enough data | 8.9 (1484 reviews) ✓ Verified | 
| **Native VoIP** | Not enough data | 8.8 (1460 reviews) ✓ Verified | 
| **CCaaS Option** | Not enough data | 8.7 (1369 reviews) | 

#### Features

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Voicemail to Email** | Not enough data | 8.8 (1381 reviews) ✓ Verified | 
| **Voicemail to SMS** | Not enough data | 8.7 (1334 reviews) | 
| **File Sharing** | Not enough data | 8.9 (1776 reviews) ✓ Verified | 
| **Voice Conferencing** | Not enough data | 9.2 (2023 reviews) ✓ Verified | 
| **Video Conferencing** | Not enough data | 9.3 (2107 reviews) ✓ Verified | 
| **Conference Transcripts** | Not enough data | 8.8 (1603 reviews) ✓ Verified | 

### AI Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **Otter.ai** | 8.2/10 | 76 |
| **Zoom Workplace** | N/A | N/A |

#### Action Item Detection - AI Note-taking Software

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Action Item extraction** | 8.5 (65 reviews) | Not enough data | 
| **Summary Generation** | 8.9 (66 reviews) | Not enough data | 

#### Automatic Transcription - AI Note-taking Software

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Speech-to-text Transcription** | 8.8 (70 reviews) | Not enough data | 

#### Collaboration & Sharing - AI Note-taking Software

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Team-based Access** | 8.3 (62 reviews) | Not enough data | 

#### Language & Accent Support - AI Note-taking Software

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Multi-Language and Accent Support** | 7.7 (63 reviews) | Not enough data | 

#### Multi-Platform Integration - AI Note-taking Software

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Integrations** | 7.8 (65 reviews) | Not enough data | 

#### Privacy & Security Controls - AI Note-taking Software

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Access Control** | 8.1 (60 reviews) | Not enough data | 

#### Searchable Note Archives - AI Note-taking Software

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Semantic Search** | 8.2 (65 reviews) | Not enough data | 

#### Speaker Identification - AI Note-taking Software

| Feature | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Speaker Recognition** | 7.9 (66 reviews) | Not enough data | 

---
## Categories
**Shared Categories (3):** [AI Note-Taking Software](https://www.g2.com/categories/ai-note-taking-software), [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging), [AI Meeting Assistants Software](https://www.g2.com/categories/ai-meeting-assistants)

**Unique to Otter.ai (5):** [Transcription Software](https://www.g2.com/categories/transcription), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Note-Taking Software](https://www.g2.com/categories/note-taking-software), [Voice Recognition Software](https://www.g2.com/categories/voice-recognition)

**Unique to Zoom Workplace (15):** [Desk Booking Software](https://www.g2.com/categories/desk-booking), [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Email Client Software](https://www.g2.com/categories/email-client), [Screen Sharing Software](https://www.g2.com/categories/screen-sharing), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Collaborative Whiteboard Software](https://www.g2.com/categories/collaborative-whiteboard), [AI Writing Assistants](https://www.g2.com/categories/ai-writing-assistant), [Virtual Classroom Software](https://www.g2.com/categories/virtual-classroom), [Productivity Bots Software](https://www.g2.com/categories/productivity-bots), [Visitor Management Software](https://www.g2.com/categories/visitor-management), [Digital Signage Software](https://www.g2.com/categories/digital-signage), [Document Creation Software](https://www.g2.com/categories/document-creation), [Screen and Video Capture Software](https://www.g2.com/categories/screen-and-video-capture), [Calendar Software](https://www.g2.com/categories/calendar-software), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing)


---
## Reviewer Demographics

### By Company Size

| Segment | Otter.ai | Zoom Workplace | 
|---|---|---|
| **Small-Business** | 73.5% | 50.9% | 
| **Mid-Market** | 20.4% | 31.3% | 
| **Enterprise** | 6.2% | 17.7% | 

### By Industry

#### Otter.ai

- **Computer Software:** 11.2%
- **Marketing and Advertising:** 10.8%
- **Information Technology and Services:** 7.3%
- **Consulting:** 6.9%
- **Financial Services:** 4.8%
- **Higher Education:** 4.8%
- **Education Management:** 4.1%
- **Non-Profit Organization Management:** 3.2%
- **Writing and Editing:** 2.2%
- **Health, Wellness and Fitness:** 1.9%
- **Other:** 42.8%

#### Zoom Workplace

- **Information Technology and Services:** 8.9%
- **Computer Software:** 8.3%
- **Marketing and Advertising:** 5.7%
- **Education Management:** 5.5%
- **Higher Education:** 4.7%
- **Non-Profit Organization Management:** 4.0%
- **Financial Services:** 3.4%
- **E-Learning:** 3.3%
- **Health, Wellness and Fitness:** 3.2%
- **Hospital & Health Care:** 2.6%
- **Other:** 50.4%

---
## Alternatives

### Alternatives to Otter.ai

- [Fathom](https://www.g2.com/products/fathom-video/reviews) — 5.0/5 stars (6896 reviews)
- [Fellow](https://www.g2.com/products/fellow/reviews) — 4.7/5 stars (2416 reviews)
- [tl;dv](https://www.g2.com/products/tl-dv/reviews) — 4.7/5 stars (518 reviews)
- [Grain](https://www.g2.com/products/grain/reviews) — 4.6/5 stars (309 reviews)
- [Fireflies.ai](https://www.g2.com/products/fireflies-ai/reviews) — 4.7/5 stars (750 reviews)
- [Rev](https://www.g2.com/products/rev/reviews) — 4.7/5 stars (591 reviews)
- [MeetGeek](https://www.g2.com/products/meetgeek/reviews) — 4.6/5 stars (490 reviews)
- [Krisp](https://www.g2.com/products/krisp/reviews) — 4.6/5 stars (1337 reviews)
- [Notta](https://www.g2.com/products/notta/reviews) — 4.4/5 stars (234 reviews)
- [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) — 4.4/5 stars (19116 reviews)

### Alternatives to Zoom Workplace

- [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) — 4.2/5 stars (18902 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48082 reviews)
- [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) — 4.4/5 stars (19116 reviews)
- [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) — 4.6/5 stars (5833 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39120 reviews)
- [GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews) — 4.2/5 stars (17112 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4179 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1374 reviews)
- [Zoho Meeting](https://www.g2.com/products/zoho-meeting/reviews) — 4.5/5 stars (1240 reviews)
- [Adobe Connect](https://www.g2.com/products/adobe-connect/reviews) — 4.0/5 stars (974 reviews)

---
## Top Discussions

### Otter.ai

- Title: [What is Otter.ai used for?](https://www.g2.com/discussions/what-is-otter-ai-used-for) — 2 comments, 1 upvote
  > **Top comment:** "Transcription"
- Title: [What does otter AI do?](https://www.g2.com/discussions/what-does-otter-ai-do) — 2 comments, 1 upvote
  > **Top comment:** "Otter.ai is an artificial intelligence transcription service that automatically creates text transcriptions of online meetings and audio recordings."
- Title: [How do you transcribe on Otter AI?](https://www.g2.com/discussions/how-do-you-transcribe-on-otter-ai) — 1 comment, 1 upvote
  > **Top comment:** "It auto transcribes the audio and then you can go through it while listening to correct the errors. "
- Title: [Does Otter AI work with Microsoft teams?](https://www.g2.com/discussions/does-otter-ai-work-with-microsoft-teams) — 1 comment, 1 upvote
  > **Top comment:** "Equal Time (www.equaltime.io) definitely works with MSTeams! You can get full meeting transcripts, AI summary, action items, and qualitative review. "
- Title: [What are the advantages of Otter.aI versus fireflies.al?](https://www.g2.com/discussions/50949-what-are-the-advantages-of-otter-ai-versus-fireflies-al) — 1 comment, 1 upvote
  > **Top comment:** "We looked at both and decided neither. They both do not provide video and do not use AI to extract important highlights. Neither can summarize long..."

### Zoom Workplace

- Title: [How do you rate zoom for companies, what advantages does it offer?](https://www.g2.com/discussions/how-do-you-rate-zoom-for-companies-what-advantages-does-it-offer) — 48 comments, 15 upvotes
  > **Top comment:** "I like the fact that it works from any system, from phones to ipads, to your PCs, even has an app for apple car play.  The image seems to be more stable and..."
- Title: [Is Zoom Workplace worth it?](https://www.g2.com/discussions/is-zoom-workplace-worth-it) — 30 comments, 38 upvotes
  > **Top comment:** "yes"
- Title: [What does Zoom do?](https://www.g2.com/discussions/what-does-zoom-do) — 30 comments, 12 upvotes
  > **Top comment:** "Creates a virtual live community place for connection and learning. "
- Title: [What software do I need for zoom?](https://www.g2.com/discussions/what-software-do-i-need-for-zoom) — 26 comments, 10 upvotes
  > **Top comment:** "If you own a good laptop or computer, you can download it and it will be saved on your device."
- Title: [How do you add features in Zoom?](https://www.g2.com/discussions/how-do-you-add-features-in-zoom) — 17 comments, 1 upvote
  > **Top comment:** "Depending on which features you are trying to add, you would want to visit the Zoom Marketplace.

https://marketplace.zoom.us/

Best.

Peter K."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/otter-ai-vs-zoom-workplace)