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Compare Otter.ai and Verbit 
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At a Glance
Market Segments
Small-Business (73.8% of reviews)
Mid-Market (47.1% of reviews)
Entry-Level Pricing
Free 1 User
Contact Us
Otter.ai
Star Rating
(442)4.4 out of 5
Market Segments
Small-Business (73.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 User
Browse all 4 pricing plansVerbit
Star Rating
(71)4.4 out of 5
Market Segments
Mid-Market (47.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Verbit excels in Closed Captioning with a score of 9.0, while Otter.ai falls behind at 7.9. Reviewers mention that Verbit's captions are highly accurate and beneficial for accessibility in various settings.
- Reviewers mention that Verbit's Quality of Support is rated at 9.1, significantly higher than Otter.ai's 8.5. Users on G2 appreciate Verbit's responsive customer service and personalized assistance, which enhances their overall experience.
- Users say that Verbit shines in Speech-to-Text capabilities with a score of 8.8, compared to Otter.ai's 8.0. Reviewers highlight Verbit's ability to accurately transcribe complex terminology, making it a preferred choice for professional environments.
- G2 users report that Otter.ai offers superior Ease of Use with a score of 9.1, while Verbit's score is 8.7. Users mention that Otter.ai's interface is intuitive and user-friendly, making it easier for new users to get started quickly.
- Users on G2 highlight Verbit's strong performance in Custom Dictionary features, scoring 8.7, which allows for tailored vocabulary that suits specific industries. In contrast, Otter.ai's score of 7.7 indicates less flexibility in this area.
- Reviewers mention that Otter.ai's Collaboration features are rated at 8.1, slightly better than Verbit's 7.9. Users appreciate Otter.ai's ability to facilitate teamwork through shared notes and real-time editing, which enhances group productivity.
Pricing
Entry-Level Pricing
Otter.ai
Basic
Free
1 User
For those who want to give it a try
- Zoom, MS Teams, and Google Meet
- AI Chat within and across meetings
- AI meeting workflows
Verbit
Live Captions & Transcripts
Contact Us
Schedule or cancel sessions at any time in one click / Receive the highest accuracy possible / No hidden fees / Option to pre-schedule recurring class sessions / 3 backup transcribers assigned to each session / Sessions are prorated to the scheduled time with no minimum hourly fee / Cost-effective alternative to TypeWell, C-Print and other notetaking options /
Receive transcripts immediately after sessions as needed / Dedicated Customer Success Manager
- Easy scheduling and cancellation for live events
- Dedicated customer success professional
- 3 backup transcribers per session for reliable coverage
Free Trial
Otter.ai
Free Trial is available
Verbit
No trial information availableRatings
Meets Requirements
8.7
372
8.7
50
Ease of Use
9.0
377
8.7
51
Ease of Setup
9.0
271
8.5
23
Ease of Admin
8.6
88
8.6
23
Quality of Support
8.4
238
9.0
43
Has the product been a good partner in doing business?
8.6
81
8.8
30
Product Direction (% positive)
8.8
361
7.9
50
Features by Category
Lead Facilitation
Feature Not Available
Not enough data
6.1
67
Not enough data
Feature Not Available
Not enough data
6.8
16
Not enough data
Organization
Feature Not Available
Not enough data
8.4
67
Not enough data
7.6
17
Not enough data
Performance Analysis
6.6
68
Not enough data
6.8
67
Not enough data
Sales Analysis
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
8.1
61
Not enough data
8.6
60
Not enough data
Agentic AI - AI Sales Assistant
8.6
6
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
Business Instant Messaging
Feature Not Available
Not enough data
8.9
11
Not enough data
8.2
11
Not enough data
Business Instant Messaging
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Business Instant Messaging
8.2
11
Not enough data
8.3
12
Not enough data
8.5
11
Not enough data
Generative AI - Business Instant Messaging
9.3
5
Not enough data
AI - Business Instant Messaging
9.7
5
Not enough data
9.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
8.7
89
Not enough data
8.3
88
Not enough data
8.5
86
Not enough data
7.5
22
Not enough data
Agent Performance Management
7.7
74
Not enough data
8.7
82
Not enough data
8.6
81
Not enough data
Generative AI
8.7
78
Not enough data
Agentic AI - Conversation Intelligence
8.2
23
Not enough data
8.2
23
Not enough data
8.0
23
Not enough data
8.3
23
Not enough data
8.3
22
Not enough data
8.2
22
Not enough data
7.7
22
Not enough data
Voice
8.5
184
8.7
35
8.0
195
8.5
45
Transcription
7.7
192
7.9
40
8.7
179
8.3
39
7.9
157
8.9
42
7.3
159
8.5
35
Editing
8.1
171
Feature Not Available
Feature Not Available
8.3
36
7.9
175
8.3
35
Feature Not Available
8.1
33
Integration
7.9
156
8.8
33
7.6
52
8.3
35
8.3
168
8.7
30
7.8
149
8.0
38
8.0
159
8.3
37
Agentic AI - Transcription
8.4
50
Not enough data
8.2
49
Not enough data
7.9
48
Not enough data
Meeting Prep - AI Meeting Assistants
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Meeting Automation - AI Meeting Assistants
8.9
177
Not enough data
8.0
175
Not enough data
8.4
175
Not enough data
Meeting Insights - AI Meeting Assistants
8.0
169
Not enough data
7.7
169
Not enough data
8.7
173
Not enough data
Accessibility - AI Meeting Assistants
Feature Not Available
Not enough data
8.6
171
Not enough data
Feature Not Available
Not enough data
Agentic AI - AI Meeting Assistants
8.3
84
Not enough data
7.9
83
Not enough data
7.8
85
Not enough data
8.0
83
Not enough data
Deployment & Integration - Voice Recognition
8.5
17
Not enough data
7.5
16
Not enough data
8.5
17
Not enough data
8.9
17
Not enough data
Performance Optimization - Voice Recognition
8.0
17
Not enough data
8.6
16
Not enough data
8.1
16
Not enough data
8.0
15
Not enough data
8.8
15
Not enough data
Security & Compliance - Voice Recognition
8.7
15
Not enough data
8.6
15
Not enough data
8.6
15
Not enough data
Advanced AI & Biometric Features - Voice Recognition
7.7
15
Not enough data
8.1
15
Not enough data
8.1
16
Not enough data
7.2
16
Not enough data
Agentic AI - Voice Recognition
8.4
15
Not enough data
Agentic AI - Note-Taking Software
9.0
28
Not enough data
Action Item Detection - AI Note-taking Software
8.5
63
Not enough data
8.9
63
Not enough data
Automatic Transcription - AI Note-taking Software
8.7
65
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.3
61
Not enough data
Language & Accent Support - AI Note-taking Software
7.6
62
Not enough data
Multi-Platform Integration - AI Note-taking Software
7.8
63
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.1
59
Not enough data
Searchable Note Archives - AI Note-taking Software
8.2
62
Not enough data
Speaker Identification - AI Note-taking Software
7.9
65
Not enough data
Categories
Categories
Shared Categories
Otter.ai and Verbit are categorized as Transcription
Unique Categories
Otter.ai is categorized as AI Note-Taking Software, Business Instant Messaging, Conversation Intelligence, AI Sales Assistant, Note-Taking Software, Voice Recognition, and AI Meeting Assistants
Verbit has no unique categories
Reviews
Reviewers' Company Size
Otter.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Verbit
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
11.4%
Computer Software
11.4%
Information Technology and Services
7.1%
Consulting
6.9%
Higher Education
5.0%
Other
58.1%
Higher Education
44.3%
E-Learning
8.6%
Legal Services
7.1%
Education Management
7.1%
Primary/Secondary Education
2.9%
Other
30.0%
Discussions
What is Otter.ai used for?
2 Comments
AN
TranscriptionRead more
What does otter AI do?
2 Comments
FT
Otter.ai is an artificial intelligence transcription service that automatically creates text transcriptions of online meetings and audio recordings.Read more
Custom vocabulary
1 Comment
RD
Hello! I wanted to let you know that Equal Time (www.equaltime.io) offers Custom vocab (up to 1000 words or phrases). So you can add special tango terms as...Read more
What is verbit all about?
1 Comment
Official Response from Verbit
Verbit’s vertical-built voice AI solutions provide its partners with the tools they need to offer engaging and equitable live and recorded video and audio...Read more
How much does verbit pay per minute?
1 Comment
CL
It depends on how much you use and how fast you need the captions/transcriptions. We negotiate with several universities so we get a good deal. Read more
Verbit has no more discussions with answers
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