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At a Glance
Otter.ai
Otter.ai
Star Rating
(446)4.4 out of 5
Market Segments
Small-Business (73.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free 1 User
Browse all 4 pricing plans
Tactiq
Tactiq
Star Rating
(15)4.3 out of 5
Market Segments
Small-Business (86.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Tactiq
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Otter.ai excels in overall user satisfaction, reflected in its higher G2 Score compared to Tactiq. Users appreciate its seamless integration with platforms like Google Meet and Zoom, making it a reliable choice for capturing meeting notes and summaries.
  • Users say that Otter.ai's ease of use is a standout feature, with many highlighting its intuitive interface and quick setup process. One user noted that it "works very quickly," allowing for timely follow-ups after meetings, which is crucial for productivity.
  • According to verified reviews, Tactiq shines in its automation capabilities, particularly for summarizing discussions from various online meeting platforms. Users find this feature incredibly helpful for tracking action items and follow-ups, making it a strong contender for those who prioritize efficiency.
  • Reviewers mention that while Tactiq has a slightly lower overall satisfaction score, its user-friendly automation and clear record-keeping are frequently praised. One user highlighted its "incredible yet simple function" for summarizing meetings, which can save time and enhance collaboration.
  • G2 reviewers note that Otter.ai has a significantly larger user base, with over 440 reviews compared to Tactiq's 15. This larger volume of feedback provides a more reliable picture of user experiences, reinforcing Otter.ai's reputation as a trusted tool for transcription and note-taking.
  • Users report that while both products offer good features, Otter.ai's quality of support is notably higher. Reviewers have expressed satisfaction with the assistance they receive, contrasting with Tactiq's lower support ratings, which may impact users who require more guidance.
Pricing
Entry-Level Pricing
Otter.ai
Basic
Free
1 User
Browse all 4 pricing plans
Tactiq
No pricing available
Free Trial
Otter.ai
Free Trial is available
Tactiq
No trial information available
Ratings
Meets Requirements
8.7
374
8.6
11
Ease of Use
9.0
379
9.2
11
Ease of Setup
9.0
273
9.2
6
Ease of Admin
8.6
89
7.5
6
Quality of Support
8.4
240
6.7
7
Has the product been a good partner in doing business?
8.6
82
7.3
5
Product Direction (% positive)
8.8
363
8.9
11
Features by Category
7.9
72
Not enough data
Lead Facilitation
Feature Not Available
Not enough data
6.1
67
Not enough data
Feature Not Available
Not enough data
6.8
16
Not enough data
Organization
Feature Not Available
Not enough data
8.4
67
Not enough data
7.6
17
Not enough data
Performance Analysis
6.6
68
Not enough data
6.8
67
Not enough data
Sales Analysis
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
8.1
61
Not enough data
8.6
60
Not enough data
Agentic AI - AI Sales Assistant
8.6
6
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
Business Instant MessagingHide 15 FeaturesShow 15 Features
8.9
12
Not enough data
Business Instant Messaging
Feature Not Available
Not enough data
8.9
11
Not enough data
8.2
11
Not enough data
Business Instant Messaging
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Business Instant Messaging
8.2
11
Not enough data
8.3
12
Not enough data
8.5
11
Not enough data
Generative AI - Business Instant Messaging
9.3
5
Not enough data
AI - Business Instant Messaging
9.7
5
Not enough data
9.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Conversation IntelligenceHide 15 FeaturesShow 15 Features
8.3
91
Not enough data
Call Analytics
8.7
89
Not enough data
8.3
88
Not enough data
8.5
86
Not enough data
7.5
22
Not enough data
Agent Performance Management
7.7
74
Not enough data
8.7
82
Not enough data
8.6
81
Not enough data
Generative AI
8.7
78
Not enough data
Agentic AI - Conversation Intelligence
8.2
23
Not enough data
8.2
23
Not enough data
8.0
23
Not enough data
8.3
23
Not enough data
8.3
22
Not enough data
8.2
22
Not enough data
7.7
22
Not enough data
8.0
201
8.0
10
Voice
8.5
184
8.7
10
8.0
195
7.5
10
Transcription
7.7
192
8.2
10
8.7
179
8.7
10
7.9
157
7.3
10
7.3
159
7.8
10
Editing
8.1
171
8.5
9
Feature Not Available
8.5
9
7.9
175
7.6
9
Feature Not Available
6.5
10
Integration
7.9
156
7.3
10
7.6
52
7.6
9
8.3
168
8.1
9
7.8
149
9.1
9
8.0
159
8.3
10
Agentic AI - Transcription
8.4
50
Not enough data
8.2
49
Not enough data
7.9
48
Not enough data
8.2
182
Not enough data
Meeting Prep - AI Meeting Assistants
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Meeting Automation - AI Meeting Assistants
8.9
178
Not enough data
8.0
175
Not enough data
8.4
176
Not enough data
Meeting Insights - AI Meeting Assistants
8.0
169
Not enough data
7.7
169
Not enough data
8.7
174
Not enough data
Accessibility - AI Meeting Assistants
Feature Not Available
Not enough data
8.6
171
Not enough data
Feature Not Available
Not enough data
Agentic AI - AI Meeting Assistants
8.3
84
Not enough data
7.9
83
Not enough data
7.9
86
Not enough data
8.0
83
Not enough data
8.4
17
Not enough data
Deployment & Integration - Voice Recognition
8.5
17
Not enough data
7.5
16
Not enough data
8.5
17
Not enough data
8.9
17
Not enough data
Performance Optimization - Voice Recognition
8.0
17
Not enough data
8.6
16
Not enough data
8.1
16
Not enough data
8.0
15
Not enough data
8.8
15
Not enough data
Security & Compliance - Voice Recognition
8.7
15
Not enough data
8.6
15
Not enough data
8.6
15
Not enough data
Advanced AI & Biometric Features - Voice Recognition
7.7
15
Not enough data
8.1
15
Not enough data
8.1
16
Not enough data
7.2
16
Not enough data
Agentic AI - Voice Recognition
8.4
15
Not enough data
Note-Taking SoftwareHide 1 FeatureShow 1 Feature
9.0
28
Not enough data
Agentic AI - Note-Taking Software
9.0
28
Not enough data
AI Note-Taking SoftwareHide 9 FeaturesShow 9 Features
8.2
70
Not enough data
Action Item Detection - AI Note-taking Software
8.5
63
Not enough data
8.9
63
Not enough data
Automatic Transcription - AI Note-taking Software
8.7
65
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.3
61
Not enough data
Language & Accent Support - AI Note-taking Software
7.6
62
Not enough data
Multi-Platform Integration - AI Note-taking Software
7.8
63
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.1
59
Not enough data
Searchable Note Archives - AI Note-taking Software
8.2
63
Not enough data
Speaker Identification - AI Note-taking Software
7.9
65
Not enough data
Categories
Categories
Shared Categories
Otter.ai
Otter.ai
Tactiq
Tactiq
Otter.ai and Tactiq are categorized as Transcription and AI Note-Taking Software
Unique Categories
Tactiq
Tactiq has no unique categories
Reviews
Reviewers' Company Size
Otter.ai
Otter.ai
Small-Business(50 or fewer emp.)
73.7%
Mid-Market(51-1000 emp.)
20.1%
Enterprise(> 1000 emp.)
6.2%
Tactiq
Tactiq
Small-Business(50 or fewer emp.)
86.7%
Mid-Market(51-1000 emp.)
6.7%
Enterprise(> 1000 emp.)
6.7%
Reviewers' Industry
Otter.ai
Otter.ai
Marketing and Advertising
11.4%
Computer Software
11.4%
Consulting
7.1%
Information Technology and Services
7.1%
Higher Education
5.0%
Other
58.1%
Tactiq
Tactiq
Information Technology and Services
26.7%
Marketing and Advertising
20.0%
Consulting
6.7%
Non-Profit Organization Management
6.7%
Management Consulting
6.7%
Other
33.3%
Alternatives
Otter.ai
Otter.ai Alternatives
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Tactiq
Tactiq Alternatives
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Fireflies.ai
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Discussions
Otter.ai
Otter.ai Discussions
What is Otter.ai used for?
2 Comments
Alexandra N.
AN
TranscriptionRead more
What does otter AI do?
2 Comments
Franklin T.
FT
Otter.ai is an artificial intelligence transcription service that automatically creates text transcriptions of online meetings and audio recordings.Read more
Custom vocabulary
1 Comment
Rachel D.
RD
Hello! I wanted to let you know that Equal Time (www.equaltime.io) offers Custom vocab (up to 1000 words or phrases). So you can add special tango terms as...Read more
Tactiq
Tactiq Discussions
Monty the Mongoose crying
Tactiq has no discussions with answers