Compare Otter.ai and Spiky 
At a Glance
Market Segments
Small-Business (73.4% of reviews)
Small-Business (64.9% of reviews)
Entry-Level Pricing
Free 1 User
Free Trial 10 meetings per user Per Month
Otter.ai
Star Rating
(465)4.4 out of 5
Market Segments
Small-Business (73.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 User
Browse all 4 pricing plansSpiky
Star Rating
(115)4.9 out of 5
Market Segments
Small-Business (64.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 10 meetings per user Per Month
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Otter.ai excels in its integration capabilities, particularly with platforms like Google Meet and Zoom. Users appreciate how it seamlessly joins meetings and provides useful summaries, making it a reliable tool for capturing detailed notes.
- Users say that Spiky stands out for its comprehensive meeting analysis and the quality of its summaries. Reviewers highlight the ability to link actions to participants or subjects, which enhances the clarity and usefulness of the notes generated during meetings.
- According to verified reviews, Otter.ai is praised for its user-friendly interface and quick setup process. Many users find it easy to navigate, which allows them to focus on their meetings rather than on learning the software.
- Reviewers mention that Spiky offers exceptional support and guidance, with many users noting the high quality of assistance they receive. This level of support contributes to a positive user experience, especially for those who may need help with implementation.
- G2 reviewers highlight that while Otter.ai has a larger user base and more reviews, Spiky's users report higher satisfaction in specific areas like call analysis and machine learning capabilities, indicating a strong performance in advanced features.
- Users express that Otter.ai's free entry-level option is a significant advantage for small businesses looking to test the waters without financial commitment, while Spiky's free trial offers a taste of its features but may not be as accessible for immediate use.
Pricing
Entry-Level Pricing
Otter.ai
Basic
Free
1 User
For those who want to give it a try
- Zoom, MS Teams, and Google Meet
- AI Chat within and across meetings
- AI meeting workflows
Spiky
Free
Free Trial
10 meetings per user Per Month
For Individuals
- Spiky Scribe
- Ask Scribe
- Commenting
Free Trial
Otter.ai
Free Trial is available
Spiky
Free Trial is available
Ratings
Meets Requirements
8.8
390
9.7
90
Ease of Use
9.0
395
9.7
101
Ease of Setup
9.0
289
9.8
69
Ease of Admin
8.6
93
9.5
29
Quality of Support
8.4
251
9.9
89
Has the product been a good partner in doing business?
8.5
86
10.0
29
Product Direction (% positive)
8.9
378
10.0
88
Features by Category
Lead Facilitation
Feature Not Available
Not enough data
6.1
67
Not enough data
Feature Not Available
Not enough data
6.8
16
Not enough data
Organization
Feature Not Available
Not enough data
8.4
67
Not enough data
7.6
17
Not enough data
Performance Analysis
6.6
68
Not enough data
6.8
67
Not enough data
Sales Analysis
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
8.1
61
Not enough data
8.6
60
Not enough data
Agentic AI - AI Sales Assistant
8.6
6
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
Business Instant Messaging
Feature Not Available
Not enough data
8.9
11
Not enough data
8.2
11
Not enough data
Business Instant Messaging
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Business Instant Messaging
8.2
11
Not enough data
8.3
12
Not enough data
8.5
11
Not enough data
Generative AI - Business Instant Messaging
9.3
5
Not enough data
AI - Business Instant Messaging
9.7
5
Not enough data
9.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
8.7
89
9.8
51
8.3
88
9.7
51
8.5
86
9.7
52
7.5
22
9.3
50
Artificial Intelligence - Conversation Intelligence
7.7
74
9.6
51
8.7
83
9.5
52
Not enough data
Not enough data
Generative AI
8.7
79
9.6
52
Agentic AI - Conversation Intelligence
8.2
23
9.7
10
8.2
23
9.6
9
8.0
23
9.4
9
8.3
23
9.7
10
8.3
22
9.4
9
8.2
22
9.8
9
7.7
22
9.3
10
Voice
8.5
184
Not enough data
8.0
197
Not enough data
Transcription
7.7
192
Not enough data
8.7
179
Not enough data
7.9
157
Not enough data
7.3
159
Not enough data
Editing
8.1
171
Not enough data
Feature Not Available
Not enough data
7.9
176
Not enough data
Feature Not Available
Not enough data
Integration
7.9
156
Not enough data
7.6
52
Not enough data
8.3
168
Not enough data
7.8
149
Not enough data
8.0
159
Not enough data
Agentic AI - Transcription
8.4
50
Not enough data
8.2
49
Not enough data
7.9
48
Not enough data
Meeting Prep - AI Meeting Assistants
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Meeting Automation - AI Meeting Assistants
9.0
192
Not enough data
7.9
182
Not enough data
8.4
180
Not enough data
Meeting Insights - AI Meeting Assistants
8.0
170
Not enough data
7.8
171
Not enough data
8.7
183
Not enough data
Accessibility - AI Meeting Assistants
Feature Not Available
Not enough data
8.7
178
Not enough data
Feature Not Available
Not enough data
Agentic AI - AI Meeting Assistants
8.3
84
Not enough data
7.9
83
Not enough data
7.9
86
Not enough data
8.0
83
Not enough data
Meeting Capture & Retention - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Integration - Voice Recognition
8.6
18
Not enough data
7.6
17
Not enough data
8.6
18
Not enough data
8.9
17
Not enough data
Performance Optimization - Voice Recognition
7.9
18
Not enough data
8.6
16
Not enough data
8.1
16
Not enough data
8.0
15
Not enough data
8.8
15
Not enough data
Security & Compliance - Voice Recognition
8.7
15
Not enough data
8.6
15
Not enough data
8.6
15
Not enough data
Advanced AI & Biometric Features - Voice Recognition
7.7
15
Not enough data
8.1
15
Not enough data
8.1
16
Not enough data
7.2
16
Not enough data
Agentic AI - Voice Recognition
8.4
15
Not enough data
Agentic AI - Sales Coaching
Not enough data
9.3
7
Not enough data
9.3
7
Not enough data
9.5
7
Not enough data
8.8
7
Training
Not enough data
9.6
61
Not enough data
9.5
61
Not enough data
9.6
57
Not enough data
9.7
58
Feedback
Not enough data
9.7
60
Not enough data
9.6
59
Not enough data
9.7
58
Not enough data
9.6
57
Not enough data
9.6
57
Not enough data
9.4
58
Not enough data
9.5
58
Generative AI
Not enough data
9.7
49
Agentic AI - Note-Taking Software
9.0
28
Not enough data
Action Item Detection - AI Note-taking Software
8.5
63
Not enough data
8.9
64
Not enough data
Automatic Transcription - AI Note-taking Software
8.7
67
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.3
61
Not enough data
Language & Accent Support - AI Note-taking Software
7.6
62
Not enough data
Multi-Platform Integration - AI Note-taking Software
7.8
63
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.1
59
Not enough data
Searchable Note Archives - AI Note-taking Software
8.2
64
Not enough data
Speaker Identification - AI Note-taking Software
7.9
65
Not enough data
Categories
Categories
Shared Categories
Otter.ai and Spiky are categorized as Conversation Intelligence
Unique Categories
Otter.ai is categorized as Transcription, AI Note-Taking Software, Business Instant Messaging, AI Sales Assistant, Note-Taking Software, Voice Recognition, and AI Meeting Assistants
Spiky is categorized as Sales Coaching
Reviews
Reviewers' Company Size
Otter.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Spiky
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
11.2%
Computer Software
11.0%
Information Technology and Services
7.5%
Consulting
6.8%
Higher Education
4.8%
Other
58.7%
Information Technology and Services
17.5%
Computer Software
14.0%
Consulting
12.3%
Marketing and Advertising
9.6%
Financial Services
7.9%
Other
38.6%
Discussions
What is Otter.ai used for?
2 Comments
AN
TranscriptionRead more
What does otter AI do?
2 Comments
FT
Otter.ai is an artificial intelligence transcription service that automatically creates text transcriptions of online meetings and audio recordings.Read more
Custom vocabulary
1 Comment
RD
Hello! I wanted to let you know that Equal Time (www.equaltime.io) offers Custom vocab (up to 1000 words or phrases). So you can add special tango terms as...Read more
Spiky has no discussions with answers
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