Compare Otter.ai and Speechmatics 
At a Glance
Market Segments
Small-Business (73.4% of reviews)
Small-Business (53.6% of reviews)
Entry-Level Pricing
Free 1 User
Free 480 Minutes of Audio Free Per Month
Otter.ai
Star Rating
(468)4.4 out of 5
Market Segments
Small-Business (73.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 User
Browse all 4 pricing plansSpeechmatics
Star Rating
(56)4.8 out of 5
Market Segments
Small-Business (53.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free 480 Minutes of Audio Free Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Speechmatics excels in accuracy, with users highlighting its ability to handle multiple languages effectively. One user noted, "We compared a few providers and found Speechmatics' technology to be more accurate," which speaks to its reliability in diverse settings.
- Users say that Otter.ai shines in meeting transcription, particularly for its ability to summarize discussions and highlight action items. A reviewer mentioned, "I use Otter.ai for my meetings so I don't miss any important information," showcasing its practical utility in professional environments.
- Reviewers mention that Speechmatics offers a user-friendly setup, with many praising its intuitive onboarding process. One user expressed satisfaction with the system's ability to recognize mixed-language lectures, indicating a smooth integration into their workflow.
- According to verified reviews, Otter.ai provides a robust feature set for meeting management, including automatic audio recording and transcription. Users appreciate that it "silently joins meetings you host," making it a convenient tool for busy professionals.
- G2 reviewers highlight that while Speechmatics has a higher rating for quality of support, Otter.ai's support is still commendable. Users of Speechmatics noted, "These guys are incredible," reflecting a strong partnership experience, while Otter.ai users found their support satisfactory but less personalized.
- Users report that both platforms are competitively priced, with free entry-level options available. However, Otter.ai has a significantly larger user base, which may indicate a broader acceptance in the market, as seen in its 457 total reviews compared to Speechmatics' 52.
Pricing
Entry-Level Pricing
Otter.ai
Basic
Free
1 User
For those who want to give it a try
- Zoom, MS Teams, and Google Meet
- AI Chat within and across meetings
- AI meeting workflows
Speechmatics
Free
Free
480 Minutes of Audio Free Per Month
Perfect for evaluation, prototyping, and getting hands-on with foundational speech technology.
Unlock access to Speechmatics’ enterprise-grade speech-to-text and Voice AI products at no cost. Designed for developers and technical teams who want to test our API and explore capabilities across 55+ languages. Experience best-in-market accuracy, real-time and batch transcription, and flexible deployment options.
- 55+ languages
- Speech-to-text features
- Free 480 minutes per month
Free Trial
Otter.ai
Free Trial is available
Speechmatics
Free Trial is available
Ratings
Meets Requirements
8.7
393
9.1
50
Ease of Use
9.0
398
9.4
52
Ease of Setup
9.0
292
9.1
43
Ease of Admin
8.6
93
9.1
22
Quality of Support
8.4
253
9.1
45
Has the product been a good partner in doing business?
8.5
86
9.5
22
Product Direction (% positive)
8.9
381
9.8
48
Features by Category
Lead Facilitation
Feature Not Available
Not enough data
6.1
67
Not enough data
Feature Not Available
Not enough data
6.8
16
Not enough data
Organization
Feature Not Available
Not enough data
8.4
67
Not enough data
7.6
17
Not enough data
Performance Analysis
6.6
68
Not enough data
6.8
67
Not enough data
Sales Analysis
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
8.1
61
Not enough data
8.6
60
Not enough data
Agentic AI - AI Sales Assistant
8.6
6
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
Business Instant Messaging
Feature Not Available
Not enough data
8.9
11
Not enough data
8.2
11
Not enough data
Business Instant Messaging
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Business Instant Messaging
8.2
11
Not enough data
8.3
12
Not enough data
8.5
11
Not enough data
Generative AI - Business Instant Messaging
9.3
5
Not enough data
AI - Business Instant Messaging
9.7
5
Not enough data
9.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
8.7
90
Not enough data
8.3
89
Not enough data
8.5
87
Not enough data
7.6
23
Not enough data
Artificial Intelligence - Conversation Intelligence
7.7
75
Not enough data
8.8
84
Not enough data
Not enough data
Not enough data
Generative AI
8.7
80
Not enough data
Agentic AI - Conversation Intelligence
8.3
24
Not enough data
8.3
24
Not enough data
8.1
24
Not enough data
8.4
24
Not enough data
8.3
23
Not enough data
8.3
23
Not enough data
7.8
23
Not enough data
Voice
8.5
185
8.8
24
8.0
198
9.1
25
Transcription
7.7
193
8.4
26
8.7
180
9.0
24
7.9
158
8.8
24
7.4
160
8.9
24
Editing
8.1
172
Feature Not Available
Feature Not Available
8.4
23
7.9
177
8.4
21
Feature Not Available
8.6
22
Integration
8.0
157
8.5
23
7.6
53
8.7
26
8.3
169
9.1
23
7.8
150
8.9
22
8.0
160
8.2
22
Agentic AI - Transcription
8.4
51
7.4
14
8.2
50
8.2
13
8.0
49
7.4
12
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Prep - AI Meeting Assistants
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Meeting Automation - AI Meeting Assistants
9.0
195
Not enough data
7.9
184
Not enough data
8.4
181
Not enough data
Meeting Insights - AI Meeting Assistants
8.0
171
Not enough data
7.8
172
Not enough data
8.7
185
Not enough data
Accessibility - AI Meeting Assistants
Feature Not Available
Not enough data
8.7
180
Not enough data
Feature Not Available
Not enough data
Agentic AI - AI Meeting Assistants
8.3
85
Not enough data
7.9
84
Not enough data
7.9
87
Not enough data
8.1
84
Not enough data
Meeting Capture & Retention - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Integration - Voice Recognition
8.7
19
9.7
13
7.7
18
9.2
14
8.7
19
9.1
13
9.0
18
8.9
12
Performance Optimization - Voice Recognition
8.0
19
9.0
14
8.7
17
8.8
14
8.0
17
9.4
13
8.1
16
9.2
14
8.5
16
9.4
14
Security & Compliance - Voice Recognition
8.8
16
8.6
13
8.6
16
9.5
13
8.6
16
9.3
12
Advanced AI & Biometric Features - Voice Recognition
7.8
16
8.3
9
8.2
16
9.3
9
8.2
17
8.5
12
7.4
17
8.7
9
Agentic AI - Voice Recognition
8.4
16
8.1
9
Agentic AI - Note-Taking Software
9.0
29
Not enough data
Action Item Detection - AI Note-taking Software
8.5
64
Not enough data
8.9
65
Not enough data
Automatic Transcription - AI Note-taking Software
8.8
68
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.3
62
Not enough data
Language & Accent Support - AI Note-taking Software
7.7
63
Not enough data
Multi-Platform Integration - AI Note-taking Software
7.8
64
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.1
60
Not enough data
Searchable Note Archives - AI Note-taking Software
8.2
65
Not enough data
Speaker Identification - AI Note-taking Software
7.9
66
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Otter.ai and Speechmatics are categorized as Transcription and Voice Recognition
Unique Categories
Otter.ai is categorized as AI Note-Taking Software, Business Instant Messaging, Conversation Intelligence, AI Sales Assistant, Note-Taking Software, and AI Meeting Assistants
Speechmatics is categorized as AI Agents For Business Operations
Reviews
Reviewers' Company Size
Otter.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Speechmatics
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
11.1%
Computer Software
10.9%
Information Technology and Services
7.5%
Consulting
6.8%
Higher Education
5.0%
Other
58.7%
Broadcast Media
21.4%
Computer Software
21.4%
Information Technology and Services
10.7%
Hospital & Health Care
7.1%
Telecommunications
5.4%
Other
33.9%
Discussions
What is Otter.ai used for?
2 Comments
AN
TranscriptionRead more
What does otter AI do?
2 Comments
FT
Otter.ai is an artificial intelligence transcription service that automatically creates text transcriptions of online meetings and audio recordings.Read more
How do you transcribe on Otter AI?
1 Comment
TD
It auto transcribes the audio and then you can go through it while listening to correct the errors. Read more
Speechmatics has no discussions with answers
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