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Compare Otter.ai and Speak Software 
Featured Products
At a Glance
Market Segments
Small-Business (73.5% of reviews)
Small-Business (89.3% of reviews)
Entry-Level Pricing
Free 1 User
No pricing available
Otter.ai
Star Rating
(450)4.4 out of 5
Market Segments
Small-Business (73.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 User
Browse all 4 pricing plansSpeak
Star Rating
(28)4.9 out of 5
Market Segments
Small-Business (89.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SpeakSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Otter.ai excels in user experience, particularly for its seamless integration with platforms like Google Meet and Zoom. Users appreciate the quick meeting summaries and the ease of capturing detailed notes, making it a reliable tool for effective note-taking.
- Users say that Speak stands out for its ability to significantly reduce transcription time, with one reviewer noting a productivity increase of "1,000-fold." This makes it particularly appealing for those who spend extensive hours transcribing recorded notes.
- According to verified reviews, Otter.ai has a higher overall satisfaction score, reflecting its strong performance in areas like ease of use and setup. Users highlight the intuitive onboarding process, which allows them to start using the tool effectively right away.
- Reviewers mention that Speak offers exceptional customer support, with personalized assistance for feature requests. This level of engagement is noted as a rare quality, making users feel valued and supported in their needs.
- G2 reviewers indicate that while Otter.ai has a larger user base and more reviews, Speak's smaller community allows for more tailored feedback and feature development, which some users find beneficial for their specific use cases.
- Users highlight that both tools have their strengths, with Otter.ai being favored for its comprehensive meeting integration and note-taking capabilities, while Speak is praised for its transcription efficiency and customer-centric approach to feature enhancements.
Pricing
Entry-Level Pricing
Otter.ai
Basic
Free
1 User
For those who want to give it a try
- Zoom, MS Teams, and Google Meet
- AI Chat within and across meetings
- AI meeting workflows
Speak
No pricing availableFree Trial
Otter.ai
Free Trial is available
Speak
Free Trial is available
Ratings
Meets Requirements
8.7
378
9.7
24
Ease of Use
9.0
383
9.5
26
Ease of Setup
9.0
277
9.7
15
Ease of Admin
8.6
90
9.7
5
Quality of Support
8.4
244
10.0
25
Has the product been a good partner in doing business?
8.6
83
10.0
5
Product Direction (% positive)
8.9
366
9.6
26
Features by Category
Lead Facilitation
Feature Not Available
Not enough data
6.1
67
Not enough data
Feature Not Available
Not enough data
6.8
16
Not enough data
Organization
Feature Not Available
Not enough data
8.4
67
Not enough data
7.6
17
Not enough data
Performance Analysis
6.6
68
Not enough data
6.8
67
Not enough data
Sales Analysis
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
8.1
61
Not enough data
8.6
60
Not enough data
Agentic AI - AI Sales Assistant
8.6
6
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
Business Instant Messaging
Feature Not Available
Not enough data
8.9
11
Not enough data
8.2
11
Not enough data
Business Instant Messaging
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Business Instant Messaging
8.2
11
Not enough data
8.3
12
Not enough data
8.5
11
Not enough data
Generative AI - Business Instant Messaging
9.3
5
Not enough data
AI - Business Instant Messaging
9.7
5
Not enough data
9.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
8.7
89
Not enough data
8.3
88
Not enough data
8.5
86
Not enough data
7.5
22
Not enough data
Agent Performance Management
7.7
74
Not enough data
8.7
83
Not enough data
8.6
81
Not enough data
Generative AI
8.7
79
Not enough data
Agentic AI - Conversation Intelligence
8.2
23
Not enough data
8.2
23
Not enough data
8.0
23
Not enough data
8.3
23
Not enough data
8.3
22
Not enough data
8.2
22
Not enough data
7.7
22
Not enough data
Voice
8.5
184
9.0
8
8.0
197
8.9
9
Transcription
7.7
192
9.1
9
8.7
179
9.8
9
7.9
157
9.8
8
7.3
159
9.8
8
Editing
8.1
171
9.8
8
Feature Not Available
9.3
7
7.9
176
10.0
8
Feature Not Available
9.8
8
Integration
7.9
156
9.6
8
7.6
52
9.6
8
8.3
168
9.5
7
7.8
149
10.0
7
8.0
159
9.8
7
Agentic AI - Transcription
8.4
50
Not enough data
8.2
49
Not enough data
7.9
48
Not enough data
Setup
Not enough data
9.4
21
Not enough data
9.8
18
Not enough data
9.7
18
Data
Not enough data
9.8
15
Not enough data
9.6
18
Analysis
Not enough data
9.6
21
Not enough data
9.3
20
Not enough data
9.5
18
Not enough data
9.3
18
Not enough data
9.6
19
Not enough data
9.3
17
Not enough data
8.9
17
Customization
Not enough data
8.9
14
Not enough data
9.2
13
Not enough data
9.0
14
Generative AI
Not enough data
9.4
11
Not enough data
9.5
11
Meeting Prep - AI Meeting Assistants
Feature Not Available
7.8
6
Feature Not Available
7.3
5
Feature Not Available
7.3
5
Meeting Automation - AI Meeting Assistants
8.9
181
9.7
6
8.0
175
9.2
6
8.4
177
8.6
6
Meeting Insights - AI Meeting Assistants
8.0
169
9.4
6
7.7
170
7.7
5
8.7
176
9.7
6
Accessibility - AI Meeting Assistants
Feature Not Available
8.1
6
8.6
172
9.7
6
Feature Not Available
8.9
6
Agentic AI - AI Meeting Assistants
8.3
84
Not enough data
7.9
83
Not enough data
7.9
86
Not enough data
8.0
83
Not enough data
Deployment & Integration - Voice Recognition
8.5
17
Not enough data
7.5
16
Not enough data
8.5
17
Not enough data
8.9
17
Not enough data
Performance Optimization - Voice Recognition
7.9
18
Not enough data
8.6
16
Not enough data
8.1
16
Not enough data
8.0
15
Not enough data
8.8
15
Not enough data
Security & Compliance - Voice Recognition
8.7
15
Not enough data
8.6
15
Not enough data
8.6
15
Not enough data
Advanced AI & Biometric Features - Voice Recognition
7.7
15
Not enough data
8.1
15
Not enough data
8.1
16
Not enough data
7.2
16
Not enough data
Agentic AI - Voice Recognition
8.4
15
Not enough data
Agentic AI - Note-Taking Software
9.0
28
Not enough data
Action Item Detection - AI Note-taking Software
8.5
63
Not enough data
8.9
63
Not enough data
Automatic Transcription - AI Note-taking Software
8.7
66
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.3
61
Not enough data
Language & Accent Support - AI Note-taking Software
7.6
62
Not enough data
Multi-Platform Integration - AI Note-taking Software
7.8
63
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.1
59
Not enough data
Searchable Note Archives - AI Note-taking Software
8.2
64
Not enough data
Speaker Identification - AI Note-taking Software
7.9
65
Not enough data
Pre-Meeting Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Post-Meeting Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Meeting Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Otter.ai and Speak are categorized as Transcription and AI Meeting Assistants
Unique Categories
Otter.ai is categorized as AI Note-Taking Software, Business Instant Messaging, Conversation Intelligence, AI Sales Assistant, Note-Taking Software, and Voice Recognition
Speak is categorized as Text Analysis and Meeting Management
Reviews
Reviewers' Company Size
Otter.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Speak
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
11.3%
Computer Software
11.3%
Consulting
7.0%
Information Technology and Services
7.0%
Higher Education
4.9%
Other
58.5%
Non-Profit Organization Management
17.9%
Higher Education
10.7%
Research
7.1%
Information Technology and Services
7.1%
Computer Software
7.1%
Other
50.0%
Discussions
What is Otter.ai used for?
2 Comments
AN
TranscriptionRead more
What does otter AI do?
2 Comments
FT
Otter.ai is an artificial intelligence transcription service that automatically creates text transcriptions of online meetings and audio recordings.Read more
Custom vocabulary
1 Comment
RD
Hello! I wanted to let you know that Equal Time (www.equaltime.io) offers Custom vocab (up to 1000 words or phrases). So you can add special tango terms as...Read more
Speak has no discussions with answers
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