# Otter.ai vs Sonix (sonix.ai) Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Sonix excels in transcription quality, with users praising its ability to accurately transcribe multiple languages, including English and Hebrew. This makes it a strong choice for users needing reliable transcription across diverse languages.
- **Users say** that Otter.ai shines in real-time transcription accuracy, capturing meetings and conversations with minimal errors. The searchable transcript feature is particularly highlighted, allowing users to quickly locate specific parts of lengthy discussions, which is a significant time-saver.
- **Reviewers mention** that Sonix offers a user-friendly experience, with a high ease of use rating. Users appreciate its intuitive interface for organizing and managing transcriptions, making it a great tool for those who need to transcribe voice messages on the go.
- **According to verified reviews** , Otter.ai is favored for its collaborative features, allowing users to easily share and edit transcripts. This functionality is especially beneficial for teams working together on projects, enhancing productivity during meetings.
- **Users highlight** that Sonix provides excellent support, with many reviewers noting the responsiveness and helpfulness of the customer service team. This level of support can be crucial for users who may encounter challenges during implementation or usage.
- **G2 reviewers indicate** that while Sonix has a higher overall satisfaction score, Otter.ai's free entry-level pricing makes it accessible for small businesses and individuals looking to try out transcription services without a financial commitment.



| | Otter.ai | Sonix (sonix.ai) | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 488 | 26 | 
| **Largest Market Segment** | Small-Business (73.0% of reviews) | Small-Business (65.4% of reviews) | 
| **Entry Level Price** | Free 1 User | $5 hour | 

---
## Top Pros & Cons

### Otter.ai

Pros:
- Ease of Use (145 reviews)
- Helpful (122 reviews)

Cons:
- Recording Issues (66 reviews)
- Accuracy Issues (54 reviews)

### Sonix (sonix.ai)

Pros:
- Transcription (2 reviews)
- Transcription Accuracy (2 reviews)


---
## Ratings Comparison
| Rating | Otter.ai | Sonix (sonix.ai) | 
|---|---|---|
  | **Meets Requirements** | 8.8 (406 reviews) | 9.1 (21 reviews) | 
  | **Ease of Use** | 9.0 (412 reviews) | 9.5 (22 reviews) | 
  | **Ease of Setup** | 9.0 (304 reviews) | 9.0 (10 reviews) | 
  | **Ease of Admin** | 8.6 (92 reviews) | 8.7 (5 reviews) | 
  | **Quality of Support** | 8.4 (260 reviews) | 9.1 (15 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.5 (85 reviews) | 8.3 (5 reviews) | 
  | **Product Direction (% positive)** | 8.9 (391 reviews) | 8.8 (20 reviews) | 

---
## Pricing

### Otter.ai

#### Entry-Level Pricing

Plan: Basic

Price: Free 1 User

Description: For those who want to give it a try

Key Features:
- Zoom, MS Teams, and Google Meet
- AI Chat within and across meetings
- AI meeting workflows

[Browse all 4 editions](https://www.g2.com/products/otter-ai/pricing)

#### Free Trial

Yes

### Sonix (sonix.ai)

#### Entry-Level Pricing

Plan: Premium

Price: $5 hour

Description: More frequent transcription needs with advanced collaboration tools.


[Browse all 3 editions](https://www.g2.com/products/sonix-sonix-ai/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Otter.ai** | 7.9/10 | 72 |
| **Sonix (sonix.ai)** | N/A | N/A |

#### Lead Facilitation

| Feature | Otter.ai | Sonix (sonix.ai) | 
|---|---|---|
| **Customer-facing Chatbot** | Feature Not Available | Not enough data | 
| **Lead Qualification** | 6.1 (67 reviews) | Not enough data | 
| **Lead Follow-up** | Feature Not Available | Not enough data | 
| **Meeting Scheduling ** | 6.8 (16 reviews) | Not enough data | 

#### Organization

| Feature | Otter.ai | Sonix (sonix.ai) | 
|---|---|---|
| **Opportunity and Pipeline Management ** | Feature Not Available | Not enough data | 
| **Data Entry** | 8.4 (67 reviews) | Not enough data | 
| **Integrations / APIs** | 7.6 (17 reviews) | Not enough data | 

#### Performance Analysis

| Feature | Otter.ai | Sonix (sonix.ai) | 
|---|---|---|
| **Coaching ** | 6.6 (68 reviews) | Not enough data | 
| **Peformance Tracking** | 6.8 (67 reviews) | Not enough data | 

#### Sales Analysis

| Feature | Otter.ai | Sonix (sonix.ai) | 
|---|---|---|
| **ROI Forecasting ** | Feature Not Available | Not enough data | 
| **Sales Forecasting ** | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | Otter.ai | Sonix (sonix.ai) | 
|---|---|---|
| **AI Text Generation** | 8.1 (61 reviews) | Not enough data | 
| **AI Text Summarization** | 8.6 (60 reviews) | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | Otter.ai | Sonix (sonix.ai) | 
|---|---|---|
| **Autonomous Task Execution** | 8.6 (6 reviews) | Not enough data | 
| **Multi-step Planning** | 8.6 (6 reviews) | Not enough data | 
| **Cross-system Integration** | 8.9 (6 reviews) | Not enough data | 
| **Adaptive Learning** | 8.6 (6 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.3 (6 reviews) | Not enough data | 
| **Proactive Assistance** | 8.3 (6 reviews) | Not enough data | 
| **Decision Making** | 8.6 (6 reviews) | Not enough data | 

### Business Instant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Otter.ai** | 8.9/10 | 12 |
| **Sonix (sonix.ai)** | N/A | N/A |

#### Business Instant Messaging

| Feature | Otter.ai | Sonix (sonix.ai) | 
|---|---|---|
| **File Sharing** | Feature Not Available | Not enough data | 
| **Notifications** | 8.9 (11 reviews) | Not enough data | 
| **Search** | 8.2 (11 reviews) | Not enough data | 

#### Business Instant Messaging 

| Feature | Otter.ai | Sonix (sonix.ai) | 
|---|---|---|
| **Audio Conferencing** | Feature Not Available | Not enough data | 
| **Video Conferencing** | Feature Not Available | Not enough data | 

#### Business Instant Messaging

| Feature | Otter.ai | Sonix (sonix.ai) | 
|---|---|---|
| **Mobile Application** | 8.2 (11 reviews) | Not enough data | 
| **Web Application** | 8.3 (12 reviews) | Not enough data | 
| **Integrations** | 8.5 (11 reviews) | Not enough data | 

#### Generative AI - Business Instant Messaging

| Feature | Otter.ai | Sonix (sonix.ai) | 
|---|---|---|
| **Text Summarization** | 9.3 (5 reviews) | Not enough data | 

#### AI - Business Instant Messaging

| Feature | Otter.ai | Sonix (sonix.ai) | 
|---|---|---|
| **AI Powered Search** | 9.7 (5 reviews) | Not enough data | 
| **Smart Notifications** | 9.7 (5 reviews) | Not enough data | 
| **AI Powered Language Translation** | 8.7 (5 reviews) | Not enough data | 
| **Content Generation** | 9.0 (5 reviews) | Not enough data | 

#### Agentic AI - Business Instant Messaging

| Feature | Otter.ai | Sonix (sonix.ai) | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Otter.ai** | 8.3/10 | 95 |
| **Sonix (sonix.ai)** | N/A | N/A |

#### Call Analytics

| Feature | Otter.ai | Sonix (sonix.ai) | 
|---|---|---|
| **Call Recording** | 8.7 (90 reviews) | Not enough data | 
| **Machine Learning** | 8.3 (89 reviews) | Not enough data | 
| **Call Analysis** | 8.5 (87 reviews) | Not enough data | 
| **Lead Qualification** | 7.6 (23 reviews) | Not enough data | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Otter.ai | Sonix (sonix.ai) | 
|---|---|---|
| **Customer Scoring** | 7.7 (75 reviews) | Not enough data | 
| **Speech-to-Text** | 8.8 (85 reviews) | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Otter.ai | Sonix (sonix.ai) | 
|---|---|---|
| **AI Text Summarization** | 8.7 (80 reviews) | Not enough data | 

#### Agentic AI - Conversation Intelligence

| Feature | Otter.ai | Sonix (sonix.ai) | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (24 reviews) | Not enough data | 
| **Multi-step Planning** | 8.3 (24 reviews) | Not enough data | 
| **Cross-system Integration** | 8.1 (24 reviews) | Not enough data | 
| **Adaptive Learning** | 8.4 (24 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.3 (23 reviews) | Not enough data | 
| **Proactive Assistance** | 8.3 (23 reviews) | Not enough data | 
| **Decision Making** | 7.8 (23 reviews) | Not enough data | 

### Transcription

| Product | Score | Reviews |
|---|---|---|
| **Otter.ai** | 8.1/10 | 211 |
| **Sonix (sonix.ai)** | 9.4/10 | 9 |

#### Voice

| Feature | Otter.ai | Sonix (sonix.ai) | 
|---|---|---|
| **Dictation** | 8.5 (187 reviews) | Feature Not Available | 
| **Accuracy** | 8.1 (202 reviews) | 8.7 (9 reviews) | 

#### Transcription

| Feature | Otter.ai | Sonix (sonix.ai) | 
|---|---|---|
| **Speaker Identification** | 7.7 (195 reviews) | 9.0 (5 reviews) | 
| **Timecode Management** | 8.7 (180 reviews) | 9.4 (6 reviews) | 
| **Closed Captioning** | 7.9 (159 reviews) | 9.0 (5 reviews) | 
| **Custom Dictionary** | 7.4 (162 reviews) | Not enough data | 

#### Editing

| Feature | Otter.ai | Sonix (sonix.ai) | 
|---|---|---|
| **Collaboration** | 8.1 (174 reviews) | 9.7 (5 reviews) | 
| **Spell Check and Punctuation** | Feature Not Available | 9.7 (5 reviews) | 
| **Text Editing** | 7.9 (180 reviews) | 9.8 (7 reviews) | 
| **Translation** | Feature Not Available | Not enough data | 

#### Integration

| Feature | Otter.ai | Sonix (sonix.ai) | 
|---|---|---|
| **Data Security** | 8.0 (158 reviews) | Not enough data | 
| **API** | 7.6 (54 reviews) | Not enough data | 
| **Voice Files** | 8.4 (171 reviews) | 10.0 (6 reviews) | 
| **Live Captioning** | 7.8 (152 reviews) | Not enough data | 
| **Integrates With Existing Applications** | 8.1 (164 reviews) | Not enough data | 

#### Agentic AI - Transcription

| Feature | Otter.ai | Sonix (sonix.ai) | 
|---|---|---|
| **Autonomous Task Execution** | 8.5 (53 reviews) | Not enough data | 
| **Cross-system Integration** | 8.3 (51 reviews) | Not enough data | 
| **Decision Making** | 8.0 (49 reviews) | Not enough data | 

### AI Meeting Assistants

| Product | Score | Reviews |
|---|---|---|
| **Otter.ai** | 8.2/10 | 212 |
| **Sonix (sonix.ai)** | N/A | N/A |

#### Meeting Prep - AI Meeting Assistants

| Feature | Otter.ai | Sonix (sonix.ai) | 
|---|---|---|
| **Agenda Management** | Feature Not Available | Not enough data | 
| **Virtual Meeting Hosting** | Feature Not Available | Not enough data | 
| **Automated Scheduling** | Feature Not Available | Not enough data | 

#### Meeting Automation - AI Meeting Assistants

| Feature | Otter.ai | Sonix (sonix.ai) | 
|---|---|---|
| **Automated Note-Taking** | 9.0 (205 reviews) | Not enough data | 
| **Voice Recognition** | 7.9 (189 reviews) | Not enough data | 
| **Action Item Tracking** | 8.5 (183 reviews) | Not enough data | 

#### Meeting Insights - AI Meeting Assistants

| Feature | Otter.ai | Sonix (sonix.ai) | 
|---|---|---|
| **Sentiment Analysis** | 8.0 (170 reviews) | Not enough data | 
| **Personalization** | 7.8 (171 reviews) | Not enough data | 
| **Smart Summaries** | 8.8 (190 reviews) | Not enough data | 

#### Accessibility - AI Meeting Assistants

| Feature | Otter.ai | Sonix (sonix.ai) | 
|---|---|---|
| **Language Translation** | Feature Not Available | Not enough data | 
| **Real-Time Transcription** | 8.7 (185 reviews) | Not enough data | 
| **Accessibility Guidelines Compliance** | Feature Not Available | Not enough data | 

#### Agentic AI - AI Meeting Assistants

| Feature | Otter.ai | Sonix (sonix.ai) | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (85 reviews) | Not enough data | 
| **Multi-step Planning** | 7.9 (84 reviews) | Not enough data | 
| **Cross-system Integration** | 7.9 (88 reviews) | Not enough data | 
| **Decision Making** | 8.1 (84 reviews) | Not enough data | 

#### Meeting Capture & Retention - AI Meeting Assistants

| Feature | Otter.ai | Sonix (sonix.ai) | 
|---|---|---|
| **Bot Presence** | Not enough data | Not enough data | 
| **Meeting Moments Management** | Not enough data | Not enough data | 
| **Audio or Video Recording** | Not enough data | Not enough data | 

### Voice Recognition

| Product | Score | Reviews |
|---|---|---|
| **Otter.ai** | 8.5/10 | 22 |
| **Sonix (sonix.ai)** | N/A | N/A |

#### Deployment & Integration - Voice Recognition

| Feature | Otter.ai | Sonix (sonix.ai) | 
|---|---|---|
| **Installation & setup Ease** | 8.8 (20 reviews) | Not enough data | 
| **Developer API & SDK** | 7.7 (18 reviews) | Not enough data | 
| **Software Integration** | 8.7 (19 reviews) | Not enough data | 
| **Multi-Device Support** | 9.0 (19 reviews) | Not enough data | 

#### Performance Optimization - Voice Recognition

| Feature | Otter.ai | Sonix (sonix.ai) | 
|---|---|---|
| **Accuracy in Noisy Settings** | 8.0 (19 reviews) | Not enough data | 
| **High-Volume Scalability** | 8.7 (17 reviews) | Not enough data | 
| **Environmental Noise Adaptation** | 8.1 (18 reviews) | Not enough data | 
| **Multilingual Voice Recognition** | 8.1 (16 reviews) | Not enough data | 
| **Low-Latency Processing** | 8.5 (16 reviews) | Not enough data | 

#### Security & Compliance - Voice Recognition

| Feature | Otter.ai | Sonix (sonix.ai) | 
|---|---|---|
| **Liveness Detection** | 8.8 (17 reviews) | Not enough data | 
| **Regulatory Compliance** | 8.6 (16 reviews) | Not enough data | 
| **Secure Communication Channels** | 8.6 (16 reviews) | Not enough data | 

#### Advanced AI & Biometric Features - Voice Recognition

| Feature | Otter.ai | Sonix (sonix.ai) | 
|---|---|---|
| **Voice-Based Authentication** | 7.8 (16 reviews) | Not enough data | 
| **Machine Learning & Adaptive Speech Recognition** | 8.3 (17 reviews) | Not enough data | 
| **Speaker Differentiation** | 8.2 (17 reviews) | Not enough data | 
| **Sentiment & Tone Analysis** | 7.4 (17 reviews) | Not enough data | 

#### Agentic AI - Voice Recognition

| Feature | Otter.ai | Sonix (sonix.ai) | 
|---|---|---|
| **Natural Language Interaction** | 8.4 (16 reviews) | Not enough data | 

### Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **Otter.ai** | 9.0/10 | 29 |
| **Sonix (sonix.ai)** | N/A | N/A |

#### Agentic AI - Note-Taking Software

| Feature | Otter.ai | Sonix (sonix.ai) | 
|---|---|---|
| **Autonomous Task Execution** | 9.0 (29 reviews) | Not enough data | 

### AI Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **Otter.ai** | 8.2/10 | 76 |
| **Sonix (sonix.ai)** | N/A | N/A |

#### Action Item Detection - AI Note-taking Software

| Feature | Otter.ai | Sonix (sonix.ai) | 
|---|---|---|
| **Action Item extraction** | 8.5 (65 reviews) | Not enough data | 
| **Summary Generation** | 8.9 (66 reviews) | Not enough data | 

#### Automatic Transcription - AI Note-taking Software

| Feature | Otter.ai | Sonix (sonix.ai) | 
|---|---|---|
| **Speech-to-text Transcription** | 8.8 (70 reviews) | Not enough data | 

#### Collaboration & Sharing - AI Note-taking Software

| Feature | Otter.ai | Sonix (sonix.ai) | 
|---|---|---|
| **Team-based Access** | 8.3 (62 reviews) | Not enough data | 

#### Language & Accent Support - AI Note-taking Software

| Feature | Otter.ai | Sonix (sonix.ai) | 
|---|---|---|
| **Multi-Language and Accent Support** | 7.7 (63 reviews) | Not enough data | 

#### Multi-Platform Integration - AI Note-taking Software

| Feature | Otter.ai | Sonix (sonix.ai) | 
|---|---|---|
| **Integrations** | 7.8 (65 reviews) | Not enough data | 

#### Privacy & Security Controls - AI Note-taking Software

| Feature | Otter.ai | Sonix (sonix.ai) | 
|---|---|---|
| **Access Control** | 8.1 (60 reviews) | Not enough data | 

#### Searchable Note Archives - AI Note-taking Software

| Feature | Otter.ai | Sonix (sonix.ai) | 
|---|---|---|
| **Semantic Search** | 8.2 (65 reviews) | Not enough data | 

#### Speaker Identification - AI Note-taking Software

| Feature | Otter.ai | Sonix (sonix.ai) | 
|---|---|---|
| **Speaker Recognition** | 7.9 (66 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Transcription Software](https://www.g2.com/categories/transcription)

**Unique to Otter.ai (7):** [AI Note-Taking Software](https://www.g2.com/categories/ai-note-taking-software), [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Note-Taking Software](https://www.g2.com/categories/note-taking-software), [Voice Recognition Software](https://www.g2.com/categories/voice-recognition), [AI Meeting Assistants Software](https://www.g2.com/categories/ai-meeting-assistants)



---
## Reviewer Demographics

### By Company Size

| Segment | Otter.ai | Sonix (sonix.ai) | 
|---|---|---|
| **Small-Business** | 73.0% | 65.4% | 
| **Mid-Market** | 20.7% | 19.2% | 
| **Enterprise** | 6.3% | 15.4% | 

### By Industry

#### Otter.ai

- **Computer Software:** 11.2%
- **Marketing and Advertising:** 11.0%
- **Information Technology and Services:** 7.3%
- **Consulting:** 7.0%
- **Higher Education:** 4.8%
- **Financial Services:** 4.6%
- **Education Management:** 4.2%
- **Non-Profit Organization Management:** 3.3%
- **Writing and Editing:** 2.2%
- **Health, Wellness and Fitness:** 2.0%
- **Other:** 42.4%

#### Sonix (sonix.ai)

- **Higher Education:** 12.0%
- **Computer Software:** 8.0%
- **Information Technology and Services:** 8.0%
- **Internet:** 8.0%
- **Non-Profit Organization Management:** 8.0%
- **Sports:** 8.0%
- **Writing and Editing:** 8.0%
- **Marketing and Advertising:** 4.0%
- **Market Research:** 4.0%
- **Management Consulting:** 4.0%
- **Other:** 28.0%

---
## Alternatives

### Alternatives to Otter.ai

- [Fathom](https://www.g2.com/products/fathom-video/reviews) — 5.0/5 stars (6811 reviews)
- [Fellow](https://www.g2.com/products/fellow/reviews) — 4.7/5 stars (2411 reviews)
- [tl;dv](https://www.g2.com/products/tl-dv/reviews) — 4.7/5 stars (508 reviews)
- [Grain](https://www.g2.com/products/grain/reviews) — 4.6/5 stars (307 reviews)
- [Fireflies.ai](https://www.g2.com/products/fireflies-ai/reviews) — 4.7/5 stars (746 reviews)
- [Rev](https://www.g2.com/products/rev/reviews) — 4.7/5 stars (590 reviews)
- [MeetGeek](https://www.g2.com/products/meetgeek/reviews) — 4.6/5 stars (484 reviews)
- [Krisp](https://www.g2.com/products/krisp/reviews) — 4.6/5 stars (1176 reviews)
- [Notta](https://www.g2.com/products/notta/reviews) — 4.4/5 stars (234 reviews)
- [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) — 4.4/5 stars (18896 reviews)

### Alternatives to Sonix (sonix.ai)

- [Descript](https://www.g2.com/products/descript/reviews) — 4.6/5 stars (887 reviews)
- [Trint](https://www.g2.com/products/trint/reviews) — 4.4/5 stars (66 reviews)
- [Dragon Speech Recognition Software](https://www.g2.com/products/dragon-speech-recognition-software/reviews) — 3.9/5 stars (54 reviews)
- [Rev](https://www.g2.com/products/rev/reviews) — 4.7/5 stars (590 reviews)
- [Verbit](https://www.g2.com/products/verbit/reviews) — 4.4/5 stars (71 reviews)
- [HappyScribe](https://www.g2.com/products/happyscribe/reviews) — 4.8/5 stars (25 reviews)
- [Google Cloud Speech-to-Text](https://www.g2.com/products/google-cloud-speech-to-text/reviews) — 4.6/5 stars (238 reviews)
- [Maestra](https://www.g2.com/products/maestra/reviews) — 4.8/5 stars (19 reviews)
- [Fathom](https://www.g2.com/products/fathom-video/reviews) — 5.0/5 stars (6811 reviews)
- [Fireflies.ai](https://www.g2.com/products/fireflies-ai/reviews) — 4.7/5 stars (746 reviews)

---
## Top Discussions

### Otter.ai

- Title: [What is Otter.ai used for?](https://www.g2.com/discussions/what-is-otter-ai-used-for) — 2 comments, 1 upvote
  > **Top comment:** "Transcription"
- Title: [What does otter AI do?](https://www.g2.com/discussions/what-does-otter-ai-do) — 2 comments, 1 upvote
  > **Top comment:** "Otter.ai is an artificial intelligence transcription service that automatically creates text transcriptions of online meetings and audio recordings."
- Title: [How do you transcribe on Otter AI?](https://www.g2.com/discussions/how-do-you-transcribe-on-otter-ai) — 1 comment, 1 upvote
  > **Top comment:** "It auto transcribes the audio and then you can go through it while listening to correct the errors. "
- Title: [Does Otter AI work with Microsoft teams?](https://www.g2.com/discussions/does-otter-ai-work-with-microsoft-teams) — 1 comment, 1 upvote
  > **Top comment:** "Equal Time (www.equaltime.io) definitely works with MSTeams! You can get full meeting transcripts, AI summary, action items, and qualitative review. "
- Title: [What are the advantages of Otter.aI versus fireflies.al?](https://www.g2.com/discussions/50949-what-are-the-advantages-of-otter-ai-versus-fireflies-al) — 1 comment, 1 upvote
  > **Top comment:** "We looked at both and decided neither. They both do not provide video and do not use AI to extract important highlights. Neither can summarize long..."

### Sonix (sonix.ai)

- Title: [Trying to get help here is like pulling teeth](https://www.g2.com/discussions/30677-trying-to-get-help-here-is-like-pulling-teeth) — 1 comment, 1 upvote
  > **Top comment:** "I have also had trouble getting help. I sent this email to wecare@sonix.ai and have not gotten a response. 
I’m a somewhat happy Sonix user. I’m using it to..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/otter-ai-vs-sonix-sonix-ai)