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At a Glance
Market Segments
Small-Business (73.8% of reviews)
Small-Business (55.9% of reviews)
Entry-Level Pricing
Free 1 User
No pricing available
Otter.ai
Star Rating
(437)4.4 out of 5
Market Segments
Small-Business (73.8% of reviews)
Entry-Level Pricing
Free 1 User
Browse all 4 pricing plansRead AI
Star Rating
(35)4.0 out of 5
Market Segments
Small-Business (55.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Read AISummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Otter.ai excels in Ease of Use with a score of 9.0, making it highly accessible for users of all skill levels, while Read AI trails behind at 8.1, indicating a steeper learning curve.
- Reviewers mention that Otter.ai's Automated Note-Taking feature, rated at 8.9, is particularly praised for its accuracy and efficiency, whereas Read AI's score of 8.7 suggests it is effective but not as robust in this area.
- G2 users highlight Otter.ai's superior Voice Recognition capabilities, scoring 8.1, which is noted for its clarity and precision, while Read AI's score of 7.4 indicates it may struggle with certain accents or background noise.
- Users on G2 appreciate Otter.ai's Smart Summaries feature, rated at 8.7, for its ability to distill conversations into actionable insights, compared to Read AI's 7.9, which, while useful, may not capture all critical points as effectively.
- Reviewers say that Otter.ai's Quality of Support is rated at 8.4, with many users praising the responsiveness and helpfulness of the support team, while Read AI's score of 7.5 suggests room for improvement in customer service.
- Users report that Otter.ai has been a better Business Partner with a score of 8.5, indicating strong alignment with user needs, while Read AI's score of 7.1 reflects a less favorable experience in terms of partnership and support.
Pricing
Entry-Level Pricing
Otter.ai
Basic
Free
1 User
For those who want to give it a try
- Zoom, MS Teams, and Google Meet
- AI Chat within and across meetings
- AI meeting workflows
Read AI
No pricing availableFree Trial
Otter.ai
Free Trial is available
Read AI
No trial information availableRatings
Meets Requirements
8.7
368
8.1
31
Ease of Use
9.0
373
8.1
32
Ease of Setup
9.0
267
8.6
24
Ease of Admin
8.6
87
7.2
12
Quality of Support
8.4
236
7.5
25
Has the product been a good partner in doing business?
8.5
80
7.1
12
Product Direction (% positive)
8.8
358
8.1
31
Features by Category
Lead Facilitation
Feature Not Available
Not enough data
6.1
67
Not enough data
Feature Not Available
Not enough data
6.8
16
Not enough data
Organization
Feature Not Available
Not enough data
8.4
67
Not enough data
7.6
17
Not enough data
Performance Analysis
6.6
68
Not enough data
6.8
67
Not enough data
Sales Analysis
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
8.1
61
Not enough data
8.6
60
Not enough data
Agentic AI - AI Sales Assistant
8.6
6
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
Business Instant Messaging
Feature Not Available
Not enough data
8.9
11
Not enough data
8.2
11
Not enough data
Business Instant Messaging
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Business Instant Messaging
8.2
11
Not enough data
8.3
12
Not enough data
8.5
11
Not enough data
Generative AI - Business Instant Messaging
9.3
5
Not enough data
AI - Business Instant Messaging
9.7
5
Not enough data
9.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
8.7
88
Not enough data
8.3
87
Not enough data
8.5
85
Not enough data
7.5
22
Not enough data
Agent Performance Management
7.7
73
Not enough data
8.7
81
Not enough data
8.6
80
Not enough data
Generative AI
8.7
78
Not enough data
Agentic AI - Conversation Intelligence
8.2
23
Not enough data
8.2
23
Not enough data
8.0
23
Not enough data
8.3
23
Not enough data
8.3
22
Not enough data
8.2
22
Not enough data
7.7
22
Not enough data
Compatibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI powered search - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Voice
8.5
182
Not enough data
8.0
193
Not enough data
Transcription
7.7
190
Not enough data
8.7
177
Not enough data
7.9
155
Not enough data
7.4
157
Not enough data
Editing
8.2
169
Not enough data
Feature Not Available
Not enough data
7.9
173
Not enough data
Feature Not Available
Not enough data
Integration
8.0
155
Not enough data
7.6
52
Not enough data
8.3
167
Not enough data
7.8
148
Not enough data
8.0
158
Not enough data
Agentic AI - Transcription
8.3
49
Not enough data
8.2
48
Not enough data
8.0
47
Not enough data
Meeting Prep - AI Meeting Assistants
Feature Not Available
7.9
13
Feature Not Available
7.4
13
Feature Not Available
7.7
13
Meeting Automation - AI Meeting Assistants
8.9
175
8.7
13
8.1
174
7.4
13
8.4
174
7.4
13
Meeting Insights - AI Meeting Assistants
8.0
168
7.2
13
7.7
168
6.5
13
8.7
171
7.9
13
Accessibility - AI Meeting Assistants
Feature Not Available
6.7
13
8.6
170
7.6
13
Feature Not Available
7.2
13
Agentic AI - AI Meeting Assistants
8.3
83
Not enough data
7.9
82
Not enough data
7.9
84
Not enough data
8.0
82
Not enough data
Deployment & Integration - Voice Recognition
8.5
17
Not enough data
7.5
16
Not enough data
8.5
17
Not enough data
8.9
17
Not enough data
Performance Optimization - Voice Recognition
8.0
17
Not enough data
8.6
16
Not enough data
8.1
16
Not enough data
8.0
15
Not enough data
8.8
15
Not enough data
Security & Compliance - Voice Recognition
8.7
15
Not enough data
8.6
15
Not enough data
8.6
15
Not enough data
Advanced AI & Biometric Features - Voice Recognition
7.7
15
Not enough data
8.1
15
Not enough data
8.1
16
Not enough data
7.2
16
Not enough data
Agentic AI - Voice Recognition
8.4
15
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Note-Taking Software
9.0
27
Not enough data
Action Item Detection - AI Note-taking Software
8.5
62
Not enough data
8.9
62
Not enough data
Automatic Transcription - AI Note-taking Software
8.7
63
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.3
60
Not enough data
Language & Accent Support - AI Note-taking Software
7.7
61
Not enough data
Multi-Platform Integration - AI Note-taking Software
8.0
61
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.1
58
Not enough data
Searchable Note Archives - AI Note-taking Software
8.3
61
Not enough data
Speaker Identification - AI Note-taking Software
7.9
63
Not enough data
Pre-Meeting Tools
Not enough data
7.1
16
Not enough data
7.9
17
Not enough data
7.8
17
Meeting Tools
Not enough data
8.8
18
Not enough data
8.8
18
Not enough data
7.4
17
Not enough data
7.6
17
Post-Meeting Tools
Not enough data
8.0
16
Not enough data
7.9
16
Not enough data
8.2
18
Agentic AI - Meeting Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Otter.ai and Read AI are categorized as Transcription, AI Note-Taking Software, Conversation Intelligence, AI Sales Assistant, Voice Recognition, and AI Meeting Assistants
Reviews
Reviewers' Company Size
Otter.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Read AI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
11.5%
Computer Software
11.5%
Information Technology and Services
7.2%
Consulting
6.7%
Higher Education
5.0%
Other
57.9%
Information Technology and Services
14.7%
Staffing and Recruiting
8.8%
Marketing and Advertising
8.8%
Computer Software
8.8%
Telecommunications
5.9%
Other
52.9%
Discussions
What is Otter.ai used for?
2 Comments
AN
TranscriptionRead more
What does otter AI do?
2 Comments
FT
Otter.ai is an artificial intelligence transcription service that automatically creates text transcriptions of online meetings and audio recordings.Read more
Custom vocabulary
1 Comment
RD
Hello! I wanted to let you know that Equal Time (www.equaltime.io) offers Custom vocab (up to 1000 words or phrases). So you can add special tango terms as...Read more
Read AI has no discussions with answers
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