Compare Otter.ai and monday Work Management 
At a Glance
Market Segments
Small-Business (73.3% of reviews)
Small-Business (61.7% of reviews)
Entry-Level Pricing
Free 1 User
$12.00 3 Seats Per Month
Otter.ai
Star Rating
(464)4.4 out of 5
Market Segments
Small-Business (73.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 User
Browse all 4 pricing plansmonday Work Management
Star Rating
(15,094)4.7 out of 5
Market Segments
Small-Business (61.7% of reviews)
Pros & Cons
Entry-Level Pricing
$12.00 3 Seats Per Month
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that monday Work Management excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Otter.ai. Users appreciate its versatility and ease of use, with one reviewer highlighting how the platform can create forms simply by describing the needed features, saving valuable time.
- Users say that monday Work Management's customer support is a standout feature, with many praising the responsiveness and helpfulness of the support team. In contrast, while Otter.ai also receives positive feedback for its support, it doesn't match the level of satisfaction reported for monday Work Management.
- Reviewers mention that monday Work Management is particularly effective for project management, helping to eliminate communication silos and providing a single source of truth for teams. This is a key advantage over Otter.ai, which, while strong in transcription and note-taking, does not offer the same breadth of project management capabilities.
- According to verified reviews, Otter.ai shines in its transcription capabilities, with users noting its accuracy in capturing meeting conversations and generating clear summaries. This feature is especially beneficial for teams that rely heavily on meeting notes, making it a strong choice for those specific needs.
- Users highlight that both platforms are easy to use, but monday Work Management edges out with a slightly higher rating in usability. Reviewers appreciate its intuitive interface and the ability to customize workflows, which is crucial for adapting to evolving project needs.
- G2 reviewers note that while Otter.ai offers a free entry-level price, monday Work Management's paid model provides a more comprehensive suite of features that many users find justifies the cost. The investment in monday Work Management is often seen as worthwhile due to its extensive functionality and support.
Pricing
Entry-Level Pricing
Otter.ai
Basic
Free
1 User
For those who want to give it a try
- Zoom, MS Teams, and Google Meet
- AI Chat within and across meetings
- AI meeting workflows
monday Work Management
Standard
$12.00
3 Seats Per Month
Collaborate and optimize your team processes
- Timeline & Gantt views
- Calendar view
- Guest access
Free Trial
Otter.ai
Free Trial is available
monday Work Management
Free Trial is available
Ratings
Meets Requirements
8.7
389
9.0
12,420
Ease of Use
9.0
394
9.1
12,690
Ease of Setup
9.0
288
8.8
7,280
Ease of Admin
8.6
93
9.1
5,479
Quality of Support
8.4
251
8.9
9,873
Has the product been a good partner in doing business?
8.5
86
9.1
5,293
Product Direction (% positive)
8.9
377
9.5
12,057
Features by Category
Tasks
Not enough data
9.3
7344
|
Verified
Not enough data
9.3
7343
|
Verified
Not enough data
9.2
7358
|
Verified
Not enough data
9.1
7124
|
Verified
Not enough data
8.4
6479
Not enough data
8.3
6284
Not enough data
8.9
7090
|
Verified
Not enough data
8.6
6573
Projects
Not enough data
9.1
6530
|
Verified
Not enough data
8.8
5966
|
Verified
Not enough data
8.2
5560
|
Verified
Not enough data
8.4
6155
|
Verified
Not enough data
8.7
6409
|
Verified
Not enough data
8.0
5475
|
Verified
Not enough data
8.4
5663
Not enough data
8.5
6031
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
5430
|
Verified
Not enough data
8.2
5130
|
Verified
Resource Management
Not enough data
8.2
5637
|
Verified
Not enough data
8.4
5786
|
Verified
Not enough data
8.7
6133
|
Verified
Project Monitoring
Not enough data
8.2
5101
|
Verified
Not enough data
8.3
5379
|
Verified
Not enough data
8.8
6300
|
Verified
Generative AI
Not enough data
7.2
2765
Not enough data
7.2
2745
Agentic AI - Project Management
Not enough data
6.7
604
Not enough data
6.9
602
Not enough data
6.8
610
Not enough data
6.7
599
Not enough data
6.7
597
Not enough data
6.7
596
Not enough data
6.7
599
Lead Facilitation
Feature Not Available
Not enough data
6.1
67
Not enough data
Feature Not Available
Not enough data
6.8
16
Not enough data
Organization
Feature Not Available
Not enough data
8.4
67
Not enough data
7.6
17
Not enough data
Performance Analysis
6.6
68
Not enough data
6.8
67
Not enough data
Sales Analysis
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
8.1
61
Not enough data
8.6
60
Not enough data
Agentic AI - AI Sales Assistant
8.6
6
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
Portfolio Management
Not enough data
8.5
818
Not enough data
8.8
823
Not enough data
8.3
797
Not enough data
8.0
790
Project Management
Not enough data
8.4
797
Not enough data
8.8
793
Not enough data
8.2
775
Resource Management
Not enough data
8.2
805
Not enough data
8.2
781
Not enough data
8.3
792
Data & Analytics
Not enough data
8.2
831
Not enough data
8.5
779
Not enough data
8.3
767
Not enough data
7.6
743
Strategy - Project and Portfolio Management
Not enough data
7.4
711
Not enough data
8.3
703
Not enough data
8.4
728
Not enough data
8.4
744
Not enough data
8.4
699
Not enough data
8.3
742
Not enough data
7.8
684
Not enough data
8.3
686
Not enough data
8.2
721
Not enough data
8.6
723
Business Instant Messaging
Feature Not Available
Not enough data
8.9
11
Not enough data
8.2
11
Not enough data
Business Instant Messaging
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Business Instant Messaging
8.2
11
Not enough data
8.3
12
Not enough data
8.5
11
Not enough data
Generative AI - Business Instant Messaging
9.3
5
Not enough data
AI - Business Instant Messaging
9.7
5
Not enough data
9.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
8.7
89
Not enough data
8.3
88
Not enough data
8.5
86
Not enough data
7.5
22
Not enough data
Artificial Intelligence - Conversation Intelligence
7.7
74
Not enough data
8.7
83
Not enough data
Not enough data
Not enough data
Generative AI
8.7
79
Not enough data
Agentic AI - Conversation Intelligence
8.2
23
Not enough data
8.2
23
Not enough data
8.0
23
Not enough data
8.3
23
Not enough data
8.3
22
Not enough data
8.2
22
Not enough data
7.7
22
Not enough data
Setup
Not enough data
8.9
4489
Not enough data
8.9
4620
Not enough data
8.4
4263
Not enough data
8.9
4802
Management
Not enough data
8.8
4468
Not enough data
8.4
3822
Not enough data
8.2
3955
Generative AI
Not enough data
7.3
1883
Agentic AI - Workflow Management
Not enough data
6.6
324
Not enough data
6.7
325
Not enough data
6.6
320
Not enough data
6.6
319
Not enough data
6.7
321
Not enough data
6.6
322
Not enough data
6.7
324
Tasks
Not enough data
9.3
1272
Not enough data
9.0
1229
Not enough data
9.1
1249
Agentic AI - Kanban Project Management
Not enough data
7.1
51
Not enough data
7.2
52
Not enough data
7.3
50
Not enough data
6.7
50
Not enough data
6.8
50
Not enough data
6.7
50
Not enough data
6.7
50
Kanban Boards
Not enough data
8.8
1229
Not enough data
9.0
1260
Not enough data
9.0
1230
Planning
Not enough data
9.0
1269
Not enough data
8.6
1221
Not enough data
8.7
1202
Platform Basics
Not enough data
8.8
755
Not enough data
9.2
824
Not enough data
8.8
756
Not enough data
8.2
581
Not enough data
9.1
787
Not enough data
9.0
791
Content Planning
Not enough data
9.1
819
Not enough data
9.4
843
Not enough data
9.1
763
Marketing Campaign Performance
Not enough data
8.2
503
Not enough data
8.6
591
Agentic AI - Marketing Calendar
Not enough data
6.4
84
Not enough data
6.6
84
Not enough data
6.6
84
Not enough data
6.6
85
Other Features
Not enough data
8.4
641
Not enough data
8.3
533
Task Creation
Not enough data
9.3
6648
Not enough data
9.2
6708
Not enough data
9.0
6528
Not enough data
8.5
5758
Task Management
Not enough data
9.1
6459
Not enough data
9.2
6598
Not enough data
8.5
5810
Not enough data
8.7
5866
Generative AI
Not enough data
7.2
2675
Not enough data
7.2
2676
Voice
8.5
184
Not enough data
8.0
197
Not enough data
Transcription
7.7
192
Not enough data
8.7
179
Not enough data
7.9
157
Not enough data
7.3
159
Not enough data
Editing
8.1
171
Not enough data
Feature Not Available
Not enough data
7.9
176
Not enough data
Feature Not Available
Not enough data
Integration
7.9
156
Not enough data
7.6
52
Not enough data
8.3
168
Not enough data
7.8
149
Not enough data
8.0
159
Not enough data
Agentic AI - Transcription
8.4
50
Not enough data
8.2
49
Not enough data
7.9
48
Not enough data
Automation
Not enough data
9.0
5160
Not enough data
8.9
5301
Not enough data
8.5
4609
Administration
Not enough data
8.6
4905
Not enough data
8.7
4633
Not enough data
9.3
4953
Project management
Not enough data
9.3
5293
Not enough data
8.6
4729
Not enough data
9.1
5049
Not enough data
8.9
4899
Not enough data
8.9
4832
Not enough data
Feature Not Available
Not enough data
8.9
5152
Workload
Not enough data
8.6
4586
Not enough data
9.0
5057
Not enough data
8.8
4655
Not enough data
8.6
4505
Communication & Collaboration
Not enough data
8.6
4637
Not enough data
8.6
4703
Not enough data
9.2
5104
Cost Management
Not enough data
8.2
3959
Not enough data
8.3
4055
Not enough data
8.0
3796
Integration
Not enough data
8.2
3850
Not enough data
8.0
3981
Not enough data
8.0
3780
Generative AI
Not enough data
7.3
2109
Not enough data
7.4
2119
Agentic AI - Work Management
Not enough data
6.6
458
Not enough data
6.8
458
Not enough data
6.7
459
Not enough data
6.6
460
Communication
Not enough data
Feature Not Available
Not enough data
8.6
4282
Not enough data
8.1
3754
Not enough data
Feature Not Available
Not enough data
8.2
3789
Content & Documents
Not enough data
8.8
4430
Not enough data
9.0
4569
Not enough data
8.6
4437
Not enough data
8.1
3746
Controls
Not enough data
8.6
4186
Not enough data
8.1
3629
Not enough data
8.8
4243
Not enough data
8.4
4150
Not enough data
8.1
3737
Project Management
Not enough data
9.4
4696
Not enough data
9.2
4612
Not enough data
9.2
4518
Not enough data
8.5
4150
Remote Collaboration
Not enough data
8.9
4225
Not enough data
9.0
4424
Not enough data
8.9
4338
Not enough data
7.6
3402
Generative AI
Not enough data
7.1
1890
Not enough data
7.2
1871
Agentic AI - Project Collaboration
Not enough data
6.6
335
Not enough data
6.6
330
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Prep - AI Meeting Assistants
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Meeting Automation - AI Meeting Assistants
9.0
191
Not enough data
7.9
181
Not enough data
8.4
179
Not enough data
Meeting Insights - AI Meeting Assistants
8.0
169
Not enough data
7.8
171
Not enough data
8.7
182
Not enough data
Accessibility - AI Meeting Assistants
Feature Not Available
Not enough data
8.7
178
Not enough data
Feature Not Available
Not enough data
Agentic AI - AI Meeting Assistants
8.3
84
Not enough data
7.9
83
Not enough data
7.9
86
Not enough data
8.0
83
Not enough data
Meeting Capture & Retention - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Integration - Voice Recognition
8.6
18
Not enough data
7.6
17
Not enough data
8.6
18
Not enough data
8.9
17
Not enough data
Performance Optimization - Voice Recognition
7.9
18
Not enough data
8.6
16
Not enough data
8.1
16
Not enough data
8.0
15
Not enough data
8.8
15
Not enough data
Security & Compliance - Voice Recognition
8.7
15
Not enough data
8.6
15
Not enough data
8.6
15
Not enough data
Advanced AI & Biometric Features - Voice Recognition
7.7
15
Not enough data
8.1
15
Not enough data
8.1
16
Not enough data
7.2
16
Not enough data
Agentic AI - Voice Recognition
8.4
15
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Resource Management
Not enough data
6.9
55
Not enough data
6.9
55
Not enough data
7.2
54
Agentic AI - Note-Taking Software
9.0
28
Not enough data
Action Item Detection - AI Note-taking Software
8.5
63
Not enough data
8.9
64
Not enough data
Automatic Transcription - AI Note-taking Software
8.7
67
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.3
61
Not enough data
Language & Accent Support - AI Note-taking Software
7.6
62
Not enough data
Multi-Platform Integration - AI Note-taking Software
7.8
63
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.1
59
Not enough data
Searchable Note Archives - AI Note-taking Software
8.2
64
Not enough data
Speaker Identification - AI Note-taking Software
7.9
65
Not enough data
Time Tracking
Not enough data
8.5
2548
Not enough data
9.1
2935
Not enough data
8.2
2276
Client Invoicing
Not enough data
7.4
2016
Not enough data
7.0
1900
Not enough data
7.8
2016
Mobile Time Tracking
Not enough data
8.6
2518
Administration
Not enough data
8.4
2403
Not enough data
9.1
2728
Not enough data
9.0
2793
Not enough data
8.3
2316
Not enough data
9.0
2670
Platform
Not enough data
8.7
2512
Not enough data
8.2
2251
Not enough data
8.2
2193
Not enough data
9.0
2669
Not enough data
8.3
2386
Not enough data
Feature Not Available
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Otter.ai and monday Work Management are categorized as AI Note-Taking Software
Unique Categories
Otter.ai is categorized as Transcription, Business Instant Messaging, Conversation Intelligence, AI Sales Assistant, Note-Taking Software, Voice Recognition, and AI Meeting Assistants
monday Work Management is categorized as Work Management, Marketing Calendar, Kanban Project Management, Workflow Management, Project and Portfolio Management, Task Management, Time Tracking, Project Management, Marketing Resource Management, AI Agents For Business Operations, AI Customer Support Agents, AI SDRs, and Project Collaboration
Reviews
Reviewers' Company Size
Otter.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
monday Work Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
11.2%
Computer Software
11.0%
Information Technology and Services
7.6%
Consulting
6.9%
Higher Education
4.8%
Other
58.6%
Marketing and Advertising
13.9%
Information Technology and Services
6.0%
Computer Software
5.0%
Construction
3.8%
Non-Profit Organization Management
3.5%
Other
67.8%
Discussions
What is Otter.ai used for?
2 Comments
AN
TranscriptionRead more
What does otter AI do?
2 Comments
FT
Otter.ai is an artificial intelligence transcription service that automatically creates text transcriptions of online meetings and audio recordings.Read more
Custom vocabulary
1 Comment
RD
Hello! I wanted to let you know that Equal Time (www.equaltime.io) offers Custom vocab (up to 1000 words or phrases). So you can add special tango terms as...Read more
Is it possible for you to have your own CRM on Monday?
5 Comments
JK
Monday is a task and project management tool which is very agile and technically you can make a CRM out of it. At our company we didn't as we have...Read more
More than one owner of a task - can they share the one task item?
2 Comments
LR
Hi Jon - yes you can assign a task to more than one person. How I have done it in the past was to create additional "People" columns. Read more
How best to use Monday to manage social media campaigns and publications across multiple clients (for planning purposes in particular)?
2 Comments
KM
I want to increase the size of my Google Drive storage but it's free, because the 15 GB video and photo files currently have a large resolution, so in my...Read more
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