# Orum, Outreach vs Kixie PowerCall & SMS Comparison | | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Star Rating** | 4.6 out of 5 | 4.3 out of 5 | 4.8 out of 5 | | **Total Reviews** | 800 | 3,569 | 865 | | **Largest Market Segment** | Mid-Market (55.9% of reviews) | Mid-Market (59.6% of reviews) | Small-Business (83.4% of reviews) | | **Entry Level Price** | No pricing available | Contact Us | Free Trial | --- ## Top Pros & Cons ### Orum Pros: - Ease of Use (288 reviews) - Efficiency (255 reviews) Cons: - Call Issues (102 reviews) - Missing Features (68 reviews) ### Outreach Pros: - Ease of Use (80 reviews) - Automation (49 reviews) Cons: - Missing Features (32 reviews) - Learning Curve (23 reviews) ### Kixie PowerCall & SMS Pros: - Ease of Use (56 reviews) - Helpful (55 reviews) Cons: - Call Issues (21 reviews) - Number Issues (11 reviews) --- ## Ratings Comparison | Rating | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Meets Requirements** | 9.1 (570 reviews) | 8.7 (2700 reviews) | 9.3 (745 reviews) | | **Ease of Use** | 9.2 (604 reviews) | 8.3 (2717 reviews) | 9.3 (761 reviews) | | **Ease of Setup** | 9.2 (344 reviews) | 7.7 (877 reviews) | 9.2 (456 reviews) | | **Ease of Admin** | 8.9 (101 reviews) | 7.8 (775 reviews) | 9.1 (301 reviews) | | **Quality of Support** | 9.2 (540 reviews) | 8.3 (2447 reviews) | 9.6 (739 reviews) | | **Has the product been a good partner in doing business?** | 9.3 (103 reviews) | 8.5 (761 reviews) | 9.2 (300 reviews) | | **Product Direction (% positive)** | 9.6 (568 reviews) | 8.4 (2528 reviews) | 9.4 (752 reviews) | --- ## Pricing ### Orum #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Outreach #### Entry-Level Pricing Plan: Future Outreach Customers Price: Contact Us Key Features: - Sales engagement - Opportuntity management - Mutual success plans [Learn more about Outreach](https://www.g2.com/products/outreach/reviews) #### Free Trial No ### Kixie PowerCall & SMS #### Entry-Level Pricing Plan: Integrated Price: Free Trial Key Features: - Business phone service - Bi-directional CRM integration - Text Messaging (SMS + MMS) [Browse all 4 editions](https://www.g2.com/products/kixie-powercall-sms/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Team Collaboration | Product | Score | Reviews | |---|---|---| | **Orum** | N/A | N/A | | **Outreach** | N/A | N/A | | **Kixie PowerCall & SMS** | N/A | N/A | #### Communication | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Status Updates** | Not enough data | Not enough data | Not enough data | | **Instant Messaging** | Not enough data | Not enough data | Not enough data | | **Activity Feed** | Not enough data | Not enough data | Not enough data | | **Notifications** | Not enough data | Not enough data | Not enough data | | **Comments and Voting** | Not enough data | Not enough data | Not enough data | | **Discussions** | Not enough data | Not enough data | Not enough data | | **User Directory** | Not enough data | Not enough data | Not enough data | | **Online Status of Coworkers** | Not enough data | Not enough data | Not enough data | #### Content Management | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **File Sharing** | Not enough data | Not enough data | Not enough data | | **Document Collaboration** | Not enough data | Not enough data | Not enough data | | **Version Control** | Not enough data | Not enough data | Not enough data | | **Tagging** | Not enough data | Not enough data | Not enough data | | **Knowledge Base** | Not enough data | Not enough data | Not enough data | | **Surveys** | Not enough data | Not enough data | Not enough data | #### Productivity Tools | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Task Management** | Not enough data | Not enough data | Not enough data | | **Calendar** | Not enough data | Not enough data | Not enough data | | **Search** | Not enough data | Not enough data | Not enough data | | **Mobile** | Not enough data | Not enough data | Not enough data | | **Multi-Language Support** | Not enough data | Not enough data | Not enough data | #### Administration | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Moderation** | Not enough data | Not enough data | Not enough data | | **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | | **Performance and Reliability** | Not enough data | Not enough data | Not enough data | ### AI Sales Assistant | Product | Score | Reviews | |---|---|---| | **Orum** | N/A | N/A | | **Outreach** | 7.7/10 | 48 | | **Kixie PowerCall & SMS** | 9.2/10 | 95 | #### Lead Facilitation | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Customer-facing Chatbot** | Not enough data | Feature Not Available | Feature Not Available | | **Lead Qualification** | Not enough data | 7.5 (34 reviews) | 8.8 (71 reviews) | | **Lead Follow-up** | Not enough data | 8.1 (36 reviews) | 9.1 (77 reviews) | | **Meeting Scheduling ** | Not enough data | 8.1 (38 reviews) | 8.9 (72 reviews) | #### Organization | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Opportunity and Pipeline Management ** | Not enough data | 7.9 (33 reviews) | 9.0 (49 reviews) | | **Data Entry** | Not enough data | 8.0 (35 reviews) | 9.0 (73 reviews) | | **Integrations / APIs** | Not enough data | 8.1 (33 reviews) | 9.3 (81 reviews) | #### Performance Analysis | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Coaching ** | Not enough data | 7.4 (38 reviews) | 9.5 (76 reviews) | | **Peformance Tracking** | Not enough data | 8.3 (41 reviews) | 9.5 (82 reviews) | #### Sales Analysis | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **ROI Forecasting ** | Not enough data | 7.3 (37 reviews) | 9.4 (68 reviews) | | **Sales Forecasting ** | Not enough data | 7.8 (38 reviews) | 9.2 (71 reviews) | #### Generative AI | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **AI Text Generation** | Not enough data | 7.8 (26 reviews) | 9.2 (36 reviews) | | **AI Text Summarization** | Not enough data | 7.6 (24 reviews) | 9.5 (35 reviews) | #### Agentic AI - AI Sales Assistant | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | 6.3 (5 reviews) | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | ### Sales Engagement | Product | Score | Reviews | |---|---|---| | **Orum** | N/A | N/A | | **Outreach** | 7.7/10 | 1142 | | **Kixie PowerCall & SMS** | 8.8/10 | 206 | #### Integrated Workflows | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Task Management** | Not enough data | 8.8 (1017 reviews) ✓ Verified | 9.1 (161 reviews) | | **Email Tracking/Automation** | Not enough data | 9.1 (1071 reviews) ✓ Verified | 8.9 (155 reviews) | | **Calls and Voice** | Not enough data | 8.4 (879 reviews) ✓ Verified | 9.5 (194 reviews) | | **Other Outreach Options ** | Not enough data | 8.2 (800 reviews) ✓ Verified | 9.0 (156 reviews) | | **CRM Integration** | Not enough data | 8.5 (1017 reviews) ✓ Verified | 9.5 (189 reviews) | | **Calendar** | Not enough data | 8.6 (401 reviews) | 8.8 (146 reviews) | | **Shared Records** | Not enough data | 8.2 (348 reviews) | 9.0 (158 reviews) | #### Repeatability and Reportability | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Content Management** | Not enough data | 8.3 (864 reviews) ✓ Verified | 9.0 (156 reviews) | | **Workflow Management** | Not enough data | 8.6 (967 reviews) ✓ Verified | 9.2 (158 reviews) | | **Workflow Performance** | Not enough data | 8.5 (932 reviews) ✓ Verified | 9.2 (163 reviews) | | **Sales Coaching and Insights** | Not enough data | 7.8 (770 reviews) ✓ Verified | 9.1 (156 reviews) | | **Gamification** | Not enough data | 7.0 (314 reviews) | 8.6 (136 reviews) | #### AI and Automation | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Lead Prioritization** | Not enough data | 7.8 (343 reviews) | 9.0 (144 reviews) | | **Lead Scoring** | Not enough data | 7.3 (308 reviews) | 8.8 (139 reviews) | | **Best Time of Day Scheduling** | Not enough data | 7.7 (346 reviews) | 8.8 (136 reviews) | | **Buyer Intelligence** | Not enough data | 7.3 (299 reviews) | 8.8 (130 reviews) | | **Machine Learning** | Not enough data | 7.0 (292 reviews) | 8.6 (130 reviews) | #### Generative AI | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **AI Text Generation** | Not enough data | 6.7 (138 reviews) | Feature Not Available | #### Agentic AI - Sales Engagement | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | 6.4 (26 reviews) | 8.3 (18 reviews) | | **Multi-step Planning** | Not enough data | 7.2 (26 reviews) | 8.3 (18 reviews) | | **Cross-system Integration** | Not enough data | 7.6 (26 reviews) | 8.4 (18 reviews) | | **Adaptive Learning** | Not enough data | 6.3 (26 reviews) | 8.4 (18 reviews) | | **Natural Language Interaction** | Not enough data | 6.7 (26 reviews) | 8.1 (17 reviews) | | **Proactive Assistance** | Not enough data | 6.8 (26 reviews) | 8.2 (17 reviews) | | **Decision Making** | Not enough data | 6.9 (25 reviews) | 8.0 (17 reviews) | ### Auto Dialer | Product | Score | Reviews | |---|---|---| | **Orum** | 8.6/10 | 517 | | **Outreach** | N/A | N/A | | **Kixie PowerCall & SMS** | 8.8/10 | 340 | #### Dialing Options | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Preview Dialing** | 9.0 (456 reviews) | Not enough data | 9.2 (297 reviews) ✓ Verified | | **Progressive Dialing** | 8.9 (444 reviews) | Not enough data | 9.3 (284 reviews) ✓ Verified | | **Predictive Dialing** | Feature Not Available | Not enough data | 8.9 (11 reviews) | #### Agent Tools | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Whisper Coaching ** | 8.2 (344 reviews) | Not enough data | 8.7 (256 reviews) ✓ Verified | | **Callback Scheduling ** | 8.1 (342 reviews) | Not enough data | 8.8 (269 reviews) ✓ Verified | | **Call Recording ** | 9.2 (453 reviews) ✓ Verified | Not enough data | 9.6 (318 reviews) ✓ Verified | #### Automation | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Voice Activity Detection** | 8.5 (435 reviews) ✓ Verified | Not enough data | 9.0 (259 reviews) ✓ Verified | | **Interactive Voice Response (IVR)** | 8.3 (350 reviews) ✓ Verified | Not enough data | 9.0 (254 reviews) ✓ Verified | | **Call Scrubbing** | 8.5 (364 reviews) | Not enough data | 9.0 (251 reviews) | #### Agentic AI - Auto Dialer | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Autonomous Task Execution** | 8.5 (202 reviews) | Not enough data | 8.5 (9 reviews) | | **Cross-system Integration** | 8.6 (217 reviews) | Not enough data | 8.7 (9 reviews) | #### AI Capabilities - Auto Dialer | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Call Prioritization and List Optimization** | 8.6 (205 reviews) | Not enough data | 8.5 (8 reviews) | | **Compliance Monitoring** | 8.5 (195 reviews) | Not enough data | 8.1 (8 reviews) | | **Speech Analytics and Sentiment Analysis** | 8.8 (199 reviews) | Not enough data | 8.5 (8 reviews) | ### Conversation Intelligence | Product | Score | Reviews | |---|---|---| | **Orum** | N/A | N/A | | **Outreach** | 6.7/10 | 181 | | **Kixie PowerCall & SMS** | 8.7/10 | 22 | #### Call Analytics | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Call Recording** | Not enough data | 8.3 (128 reviews) | 9.7 (22 reviews) | | **Machine Learning** | Not enough data | 7.8 (108 reviews) | 9.3 (21 reviews) | | **Call Analysis** | Not enough data | 8.0 (115 reviews) | 9.5 (21 reviews) | | **Lead Qualification** | Not enough data | Feature Not Available | 9.3 (22 reviews) | #### Artificial Intelligence - Conversation Intelligence | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Customer Scoring** | Not enough data | Feature Not Available | 8.7 (20 reviews) | | **Speech-to-Text** | Not enough data | 7.7 (95 reviews) | 7.6 (21 reviews) | | **Sentiment Analysis** | Not enough data | Not enough data | Not enough data | #### Generative AI | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **AI Text Summarization** | Not enough data | 7.5 (40 reviews) | 8.4 (22 reviews) | #### Agentic AI - Conversation Intelligence | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | 6.0 (7 reviews) | 8.0 (5 reviews) | | **Multi-step Planning** | Not enough data | 6.4 (7 reviews) | 8.3 (5 reviews) | | **Cross-system Integration** | Not enough data | 6.0 (7 reviews) | 8.7 (5 reviews) | | **Adaptive Learning** | Not enough data | 5.7 (7 reviews) | 8.7 (5 reviews) | | **Natural Language Interaction** | Not enough data | 5.7 (7 reviews) | 7.7 (5 reviews) | | **Proactive Assistance** | Not enough data | 5.5 (7 reviews) | 8.7 (5 reviews) | | **Decision Making** | Not enough data | 6.0 (7 reviews) | 8.7 (5 reviews) | ### Virtual Workspaces | Product | Score | Reviews | |---|---|---| | **Orum** | 8.6/10 | 41 | | **Outreach** | N/A | N/A | | **Kixie PowerCall & SMS** | N/A | N/A | #### Visual Tools | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Whiteboarding** | Feature Not Available | Not enough data | Not enough data | | **Annotations** | Feature Not Available | Not enough data | Not enough data | | **Graphing** | Feature Not Available | Not enough data | Not enough data | | **Templates** | Feature Not Available | Not enough data | Not enough data | #### Office Customization | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Office Decor** | Feature Not Available | Not enough data | Not enough data | | **Customized Floor Plans** | Feature Not Available | Not enough data | Not enough data | | **Personal Offices** | 8.6 (39 reviews) | Not enough data | Not enough data | #### Guest Tools | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Virtual Receptionist** | Feature Not Available | Not enough data | Not enough data | | **External Video Conferencing** | Feature Not Available | Not enough data | Not enough data | | **Guest Links** | 8.3 (38 reviews) | Not enough data | Not enough data | #### Collaboration Tools | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Simultaneous Screen Sharing** | Feature Not Available | Not enough data | Not enough data | | **Document Sharing** | Feature Not Available | Not enough data | Not enough data | | **Availability Status** | 8.6 (40 reviews) | Not enough data | Not enough data | | **Mobile Application** | Feature Not Available | Not enough data | Not enough data | #### Agentic AI - Virtual Workspaces | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Autonomous Task Execution** | 8.4 (24 reviews) | Not enough data | Not enough data | | **Multi-step Planning** | Feature Not Available | Not enough data | Not enough data | ### SMS Marketing | Product | Score | Reviews | |---|---|---| | **Orum** | N/A | N/A | | **Outreach** | N/A | N/A | | **Kixie PowerCall & SMS** | 8.8/10 | 102 | #### Text Messaging | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Bulk SMS** | Not enough data | Not enough data | 8.8 (85 reviews) | | **Two-Way Text Messaging** | Not enough data | Not enough data | 9.4 (96 reviews) | | **Text Scheduler** | Not enough data | Not enough data | 8.8 (81 reviews) | | **Automatic Replies** | Not enough data | Not enough data | 9.1 (86 reviews) | | **Automatic URL Shortening** | Not enough data | Not enough data | 8.8 (71 reviews) | | **MMS Marketing** | Not enough data | Not enough data | 8.6 (78 reviews) | | **Personalization** | Not enough data | Not enough data | 9.3 (95 reviews) | | **Transactional SMS** | Not enough data | Not enough data | 9.1 (86 reviews) | #### SMS Platform | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Reporting** | Not enough data | Not enough data | 9.3 (90 reviews) | | **Automation** | Not enough data | Not enough data | 9.2 (88 reviews) | | **White Label** | Not enough data | Not enough data | 8.7 (74 reviews) | | **Text-to-Landline** | Not enough data | Not enough data | Feature Not Available | | **Short Codes** | Not enough data | Not enough data | Feature Not Available | | **API Integration** | Not enough data | Not enough data | 9.1 (81 reviews) | #### Agentic AI - SMS Marketing | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | 8.6 (6 reviews) | | **Multi-step Planning** | Not enough data | Not enough data | 8.6 (6 reviews) | | **Cross-system Integration** | Not enough data | Not enough data | 8.3 (6 reviews) | | **Natural Language Interaction** | Not enough data | Not enough data | 8.1 (6 reviews) | | **Proactive Assistance** | Not enough data | Not enough data | 7.8 (6 reviews) | | **Decision Making** | Not enough data | Not enough data | 8.3 (6 reviews) | ### Contact Center | Product | Score | Reviews | |---|---|---| | **Orum** | N/A | N/A | | **Outreach** | N/A | N/A | | **Kixie PowerCall & SMS** | 9.0/10 | 111 | #### Channels | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Voice** | Not enough data | Not enough data | 9.5 (104 reviews) | | **Social** | Not enough data | Not enough data | 8.6 (71 reviews) | | **Web Chat** | Not enough data | Not enough data | 8.6 (71 reviews) | | **Mobile SMS** | Not enough data | Not enough data | 9.1 (103 reviews) | | **Email** | Not enough data | Not enough data | 8.8 (92 reviews) | #### Generative AI | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **AI Text-to-Speech** | Not enough data | Not enough data | 8.6 (65 reviews) | #### Functions | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Session Routing** | Not enough data | Not enough data | 9.3 (89 reviews) | | **Session Queuing** | Not enough data | Not enough data | 9.0 (87 reviews) | | **Concurrent Calling** | Not enough data | Not enough data | 9.3 (86 reviews) | | **Speech Analytics** | Not enough data | Not enough data | 8.9 (82 reviews) | | **Auto Dialer** | Not enough data | Not enough data | 9.3 (87 reviews) | | **IVR** | Not enough data | Not enough data | 9.0 (89 reviews) | | **Inbound Screen Pop** | Not enough data | Not enough data | 9.1 (91 reviews) | | **Persistent Data** | Not enough data | Not enough data | 9.1 (88 reviews) | #### Agentic AI - Contact Center | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | #### Administrative | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Session Summary Notes** | Not enough data | Not enough data | 9.2 (92 reviews) | | **Administrator Access** | Not enough data | Not enough data | 9.4 (92 reviews) | | **Reporting & Dashboards** | Not enough data | Not enough data | 9.2 (95 reviews) | | **Session Recording** | Not enough data | Not enough data | 9.4 (93 reviews) | | **Agent Scheduling and Assignment** | Not enough data | Not enough data | 8.9 (75 reviews) | ### Revenue Operations & Intelligence (RO&I) | Product | Score | Reviews | |---|---|---| | **Orum** | N/A | N/A | | **Outreach** | 7.9/10 | 109 | | **Kixie PowerCall & SMS** | N/A | N/A | #### Revenue Sourcing and Forecasting | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Revenue History** | Not enough data | 7.4 (51 reviews) | Not enough data | | **Pipeline Management** | Not enough data | 7.9 (60 reviews) | Not enough data | | **Dashboard Analytics** | Not enough data | 8.3 (79 reviews) | Not enough data | | **Multi-Device Data Visualization** | Not enough data | 8.1 (53 reviews) | Not enough data | | **Data Segmentation** | Not enough data | 7.9 (59 reviews) | Not enough data | | **Predictive Forecasting** | Not enough data | 8.0 (21 reviews) | Not enough data | | **Revenue Operations Cadence** | Not enough data | 8.0 (22 reviews) | Not enough data | #### CRM Data Enrichment | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Calendar Sync** | Not enough data | 8.7 (92 reviews) | Not enough data | | **Email Activity Capture** | Not enough data | 8.7 (101 reviews) | Not enough data | | **Conversation Intelligence** | Not enough data | 8.2 (74 reviews) | Not enough data | | **Marketing Leads** | Not enough data | Feature Not Available | Not enough data | | **Contact Capture** | Not enough data | 8.2 (22 reviews) | Not enough data | #### Account Management | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Nonengaged Accounts** | Not enough data | 7.8 (69 reviews) | Not enough data | | **Account optimization** | Not enough data | 7.8 (70 reviews) | Not enough data | | **Historical Patterns** | Not enough data | 8.0 (70 reviews) | Not enough data | | **Rep Performance** | Not enough data | 8.5 (81 reviews) | Not enough data | | **Account Engagement** | Not enough data | 7.8 (24 reviews) | Not enough data | | **Historical Win/Loss Patterns** | Not enough data | 8.1 (21 reviews) | Not enough data | #### Agentic AI - Revenue Operations & Intelligence (RO&I) | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | ### Call Center Infrastructure (CCI) | Product | Score | Reviews | |---|---|---| | **Orum** | N/A | N/A | | **Outreach** | N/A | N/A | | **Kixie PowerCall & SMS** | 8.7/10 | 117 | #### Platform | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Omnichannel** | Not enough data | Not enough data | 8.9 (87 reviews) | | **Mobile Access** | Not enough data | Not enough data | 8.6 (97 reviews) | | **Queue Management** | Not enough data | Not enough data | 9.1 (96 reviews) | | **Call Routing** | Not enough data | Not enough data | 9.2 (104 reviews) | | **Call Back** | Not enough data | Not enough data | 9.1 (100 reviews) | | **IVR** | Not enough data | Not enough data | 9.0 (89 reviews) | | **Automatic Call Distribution** | Not enough data | Not enough data | 9.1 (93 reviews) | #### Generative AI | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **AI Text-to-Speech** | Not enough data | Not enough data | 8.0 (76 reviews) | #### Workforce Management | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Call Monitoring** | Not enough data | Not enough data | 9.3 (106 reviews) | | **Performance Evaluation** | Not enough data | Not enough data | 9.2 (98 reviews) | #### Call Center Infrastructure (CCI) | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | 7.6 (23 reviews) | | **Cross-system Integration** | Not enough data | Not enough data | 8.4 (23 reviews) | | **Natural Language Interaction** | Not enough data | Not enough data | 7.8 (22 reviews) | | **Proactive Assistance** | Not enough data | Not enough data | 7.4 (22 reviews) | #### Administrative | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Call Recording** | Not enough data | Not enough data | 9.4 (109 reviews) | | **Reporting & Dashboards** | Not enough data | Not enough data | 9.2 (108 reviews) | ### VoIP Providers | Product | Score | Reviews | |---|---|---| | **Orum** | N/A | N/A | | **Outreach** | N/A | N/A | | **Kixie PowerCall & SMS** | 9.6/10 | 91 | #### Platform Basics - VoIP Providers | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **PBX systems, VoIP Softphone** | Not enough data | Not enough data | Not enough data | | **Call Management** | Not enough data | Not enough data | Not enough data | | **Network monitoring** | Not enough data | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | Not enough data | | **Virtual PBX** | Not enough data | Not enough data | Not enough data | | **SIP trunking services** | Not enough data | Not enough data | Not enough data | #### Basic Communication | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Phone Calls** | Not enough data | Not enough data | 9.8 (84 reviews) ✓ Verified | | **Video Calls** | Not enough data | Not enough data | Feature Not Available | | **Instant Messaging** | Not enough data | Not enough data | Feature Not Available | | **Screen Sharing** | Not enough data | Not enough data | Feature Not Available | | **Conference Calls** | Not enough data | Not enough data | 9.4 (68 reviews) ✓ Verified | | **Desk-to-Desk Calls** | Not enough data | Not enough data | 9.6 (71 reviews) ✓ Verified | #### Agentic AI - VoIP Providers | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | #### Access | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Software Pairing** | Not enough data | Not enough data | 9.6 (70 reviews) | | **Browser Extension** | Not enough data | Not enough data | 9.8 (82 reviews) | | **Individual Download** | Not enough data | Not enough data | 9.8 (60 reviews) | #### Advanced Features | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Hold Music** | Not enough data | Not enough data | 9.5 (66 reviews) | | **Automated Attendants** | Not enough data | Not enough data | 9.6 (62 reviews) ✓ Verified | | **VOiP Number** | Not enough data | Not enough data | 9.8 (81 reviews) | ### AI SDRs | Product | Score | Reviews | |---|---|---| | **Orum** | N/A | N/A | | **Outreach** | N/A | N/A | | **Kixie PowerCall & SMS** | N/A | N/A | #### Automation | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Sales Follow-Up** | Not enough data | Not enough data | Not enough data | | **Feedback Collection** | Not enough data | Not enough data | Not enough data | | **Document Processing** | Not enough data | Not enough data | Not enough data | | **Lead Generation** | Not enough data | Not enough data | Not enough data | | **Customer Interaction Automation** | Not enough data | Not enough data | Not enough data | #### Autonomy | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Problem Solving** | Not enough data | Not enough data | Not enough data | | **Task Execution** | Not enough data | Not enough data | Not enough data | | **Adaptive Responses** | Not enough data | Not enough data | Not enough data | | **Independent Decision Making** | Not enough data | Not enough data | Not enough data | #### Outbound Sales | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Follow-Up Scheduling** | Not enough data | Not enough data | Not enough data | | **Prospect Prioritization** | Not enough data | Not enough data | Not enough data | | **Multichannel Campaign Execution** | Not enough data | Not enough data | Not enough data | | **Personalized Outreach** | Not enough data | Not enough data | Not enough data | | **Outreach Performance Analytics** | Not enough data | Not enough data | Not enough data | #### Inbound Sales | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Data Enrichment** | Not enough data | Not enough data | Not enough data | | **Inquiry Routing** | Not enough data | Not enough data | Not enough data | | **Feedback Collection** | Not enough data | Not enough data | Not enough data | | **Real-Time Engagement** | Not enough data | Not enough data | Not enough data | | **Lead Qualification** | Not enough data | Not enough data | Not enough data | ### Sales Performance Management | Product | Score | Reviews | |---|---|---| | **Orum** | N/A | N/A | | **Outreach** | 8.1/10 | 390 | | **Kixie PowerCall & SMS** | 8.8/10 | 101 | #### Agentic AI - Sales Performance Management | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | 7.9 (11 reviews) | | **Natural Language Interaction** | Not enough data | Not enough data | 8.0 (10 reviews) | | **Proactive Assistance** | Not enough data | Not enough data | 8.0 (10 reviews) | #### Incentives | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Badges** | Not enough data | 7.5 (192 reviews) | 8.5 (73 reviews) | | **Triggers** | Not enough data | 8.2 (233 reviews) ✓ Verified | 8.7 (78 reviews) | | **Commission Calculator** | Not enough data | 6.9 (164 reviews) ✓ Verified | Feature Not Available | | **Leaderboards** | Not enough data | 8.3 (244 reviews) ✓ Verified | 8.8 (82 reviews) | #### Personalization | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Profiles** | Not enough data | 8.3 (262 reviews) ✓ Verified | 9.0 (81 reviews) | | **Custom Reports** | Not enough data | 7.8 (269 reviews) ✓ Verified | 9.0 (82 reviews) | | **Dashboards** | Not enough data | 8.2 (321 reviews) ✓ Verified | 9.3 (91 reviews) | | **Goal Setting** | Not enough data | 8.1 (226 reviews) ✓ Verified | 9.1 (77 reviews) | #### Administrative | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Integration** | Not enough data | 8.7 (305 reviews) ✓ Verified | 9.4 (90 reviews) | | **Employee Structure** | Not enough data | 8.4 (257 reviews) ✓ Verified | 9.1 (73 reviews) | | **Behavior Monitoring** | Not enough data | 8.5 (263 reviews) | 9.0 (72 reviews) | ### Email Tracking | Product | Score | Reviews | |---|---|---| | **Orum** | N/A | N/A | | **Outreach** | 7.7/10 | 1562 | | **Kixie PowerCall & SMS** | N/A | N/A | #### Agentic AI - Email Tracking | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | 7.3 (16 reviews) | Not enough data | | **Multi-step Planning** | Not enough data | 7.2 (18 reviews) | Not enough data | | **Cross-system Integration** | Not enough data | 7.9 (17 reviews) | Not enough data | | **Adaptive Learning** | Not enough data | 6.4 (16 reviews) | Not enough data | | **Natural Language Interaction** | Not enough data | 6.4 (16 reviews) | Not enough data | | **Proactive Assistance** | Not enough data | 6.3 (16 reviews) | Not enough data | | **Decision Making** | Not enough data | 6.5 (16 reviews) | Not enough data | #### Analytics | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Open Rates** | Not enough data | 8.8 (1440 reviews) | Not enough data | | **Link Activity** | Not enough data | 8.4 (1379 reviews) | Not enough data | | **Attachment Activity** | Not enough data | Feature Not Available | Not enough data | #### Customizations | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Email Platform Integration** | Not enough data | 8.8 (1405 reviews) | Not enough data | | **Email Scheduling** | Not enough data | 8.9 (1432 reviews) | Not enough data | | **Notifications** | Not enough data | 8.5 (1404 reviews) | Not enough data | | **Email Categorization** | Not enough data | 8.3 (1055 reviews) | Not enough data | | **Templates** | Not enough data | 9.0 (1448 reviews) | Not enough data | #### Generative AI | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **AI Text Generation** | Not enough data | 6.8 (162 reviews) | Not enough data | ### Sales Analytics | Product | Score | Reviews | |---|---|---| | **Orum** | N/A | N/A | | **Outreach** | 7.4/10 | 207 | | **Kixie PowerCall & SMS** | N/A | N/A | #### Agentic AI - Sales Analytics | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | 6.7 (8 reviews) | Not enough data | | **Cross-system Integration** | Not enough data | 7.9 (8 reviews) | Not enough data | | **Adaptive Learning** | Not enough data | 6.4 (7 reviews) | Not enough data | | **Natural Language Interaction** | Not enough data | 6.4 (7 reviews) | Not enough data | | **Proactive Assistance** | Not enough data | 6.4 (7 reviews) | Not enough data | #### Data Sourcing | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Data Sourcing** | Not enough data | 7.7 (157 reviews) | Not enough data | | **Exporting & Sharing Data** | Not enough data | 7.9 (173 reviews) | Not enough data | | **Multi-Device Data Visualization** | Not enough data | Feature Not Available | Not enough data | | **Interactive Dashboards** | Not enough data | 8.1 (187 reviews) | Not enough data | | **Data Segmentation** | Not enough data | 7.6 (167 reviews) | Not enough data | #### Predictive Analytics | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Lead Scoring** | Not enough data | 7.3 (140 reviews) | Not enough data | | **Opportunity Scoring** | Not enough data | 7.4 (134 reviews) | Not enough data | | **Risk Analysis** | Not enough data | 7.0 (125 reviews) | Not enough data | | **Live Forecasting** | Not enough data | 7.3 (133 reviews) | Not enough data | #### Sales Management | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Live Pipeline Management** | Not enough data | 7.9 (147 reviews) | Not enough data | | **Sales Gamification** | Not enough data | Feature Not Available | Not enough data | | **Account-Based Analytics** | Not enough data | 7.8 (162 reviews) | Not enough data | | **Activity Tracking** | Not enough data | 8.8 (188 reviews) | Not enough data | ### Outbound Call Tracking | Product | Score | Reviews | |---|---|---| | **Orum** | 8.9/10 | 263 | | **Outreach** | 7.7/10 | 1306 | | **Kixie PowerCall & SMS** | 9.1/10 | 343 | #### Agentic AI - Outbound Call Tracking | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Autonomous Task Execution** | 8.4 (81 reviews) | 5.2 (10 reviews) | 8.1 (9 reviews) | | **Natural Language Interaction** | 8.5 (81 reviews) | 5.5 (10 reviews) | 8.1 (9 reviews) | #### Calling | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Record Calls** | 9.3 (244 reviews) | 8.5 (813 reviews) | 9.7 (331 reviews) | | **Generate Location** | 8.6 (217 reviews) | 7.9 (906 reviews) | 9.3 (267 reviews) | | **Call Types** | 9.0 (227 reviews) | 8.4 (1032 reviews) | 9.5 (300 reviews) | | **Click-to-Call** | 9.2 (233 reviews) | 8.8 (1089 reviews) | 9.6 (326 reviews) | | **Auto Dialer** | 9.5 (105 reviews) | 5.8 (15 reviews) | 9.4 (11 reviews) | #### Contacts | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Personalization** | 8.8 (224 reviews) | 8.6 (1145 reviews) | 9.1 (296 reviews) | | **Information Locater** | 8.7 (209 reviews) | 8.0 (984 reviews) | 9.1 (278 reviews) | | **Record Prospect Data** | 9.0 (222 reviews) | 8.4 (1066 reviews) | 9.3 (283 reviews) | #### Insights | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Notes** | 9.0 (232 reviews) | 8.3 (1093 reviews) ✓ Verified | 9.3 (288 reviews) | | **Daily Summary** | 9.2 (221 reviews) | 8.4 (1052 reviews) | 9.4 (294 reviews) | | **Automated Voicemails** | 9.0 (216 reviews) | 7.7 (593 reviews) | 9.5 (291 reviews) | | **Automated Emails** | Feature Not Available | 9.1 (1191 reviews) | 8.8 (236 reviews) | | **Sorts Prospects** | 8.7 (212 reviews) | 8.1 (1035 reviews) | 9.0 (231 reviews) | | **Automated Note Taking** | 8.7 (94 reviews) | 6.9 (14 reviews) | 8.8 (11 reviews) | ### Sales Coaching | Product | Score | Reviews | |---|---|---| | **Orum** | N/A | N/A | | **Outreach** | 8.1/10 | 251 | | **Kixie PowerCall & SMS** | 9.3/10 | 88 | #### Agentic AI - Sales Coaching | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Multi-step Planning** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | #### Training | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Knowledge Base** | Not enough data | 8.3 (197 reviews) ✓ Verified | 9.6 (73 reviews) | | **Coaching Materials** | Not enough data | 8.2 (196 reviews) ✓ Verified | 9.3 (70 reviews) | | **Playbook Creation** | Not enough data | 8.2 (179 reviews) ✓ Verified | 9.2 (40 reviews) | | **Video Record** | Not enough data | 8.0 (142 reviews) ✓ Verified | Feature Not Available | #### Feedback | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Review** | Not enough data | 8.3 (165 reviews) ✓ Verified | 9.6 (66 reviews) | | **Scorecard** | Not enough data | 8.1 (162 reviews) ✓ Verified | 9.7 (64 reviews) | | **Coaching Card** | Not enough data | 8.1 (141 reviews) | 9.6 (61 reviews) | | **Leaderboard** | Not enough data | 8.3 (174 reviews) ✓ Verified | 9.4 (68 reviews) | | **Real-Time Updates** | Not enough data | 8.4 (192 reviews) ✓ Verified | 9.5 (70 reviews) | | **Notifications** | Not enough data | 8.3 (191 reviews) ✓ Verified | 9.2 (70 reviews) | | **Competition** | Not enough data | Feature Not Available | 9.3 (63 reviews) | #### Generative AI | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **AI Text Summarization** | Not enough data | 6.7 (21 reviews) | 8.3 (32 reviews) | ### Revenue AI Platforms | Product | Score | Reviews | |---|---|---| | **Orum** | N/A | N/A | | **Outreach** | N/A | N/A | | **Kixie PowerCall & SMS** | N/A | N/A | #### Agentic AI - Revenue AI Platforms | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | #### Platform - Revenue AI Platforms | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Conversation Intelligence** | Not enough data | Not enough data | Not enough data | | **Predictive Forecasting** | Not enough data | Not enough data | Not enough data | | **CRM Data Enrichment** | Not enough data | Not enough data | Not enough data | | **Actionable Insights** | Not enough data | Not enough data | Not enough data | | **Risk Flagging** | Not enough data | Not enough data | Not enough data | | **Workflow Orchestration** | Not enough data | Not enough data | Not enough data | | **Sales Coaching** | Not enough data | Not enough data | Not enough data | | **Pipeline & Deal Management** | Not enough data | Not enough data | Not enough data | | **Customer Data Capture** | Not enough data | Not enough data | Not enough data | ### AI Agents | Product | Score | Reviews | |---|---|---| | **Orum** | N/A | N/A | | **Outreach** | N/A | N/A | | **Kixie PowerCall & SMS** | N/A | N/A | #### Agentic AI - AI Agents | Feature | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking) **Unique to Orum (2):** [Auto Dialer Software](https://www.g2.com/categories/auto-dialer), [Virtual Workspaces](https://www.g2.com/categories/virtual-workspaces) **Unique to Outreach (10):** [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [AI SDRs Software](https://www.g2.com/categories/ai-sdrs), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms) **Unique to Kixie PowerCall & SMS (10):** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Auto Dialer Software](https://www.g2.com/categories/auto-dialer), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [VoIP Providers](https://www.g2.com/categories/voip-providers), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [Contact Center Software](https://www.g2.com/categories/contact-center), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence) --- ## Reviewer Demographics ### By Company Size | Segment | Orum | Outreach | Kixie PowerCall & SMS | |---|---|---|---| | **Small-Business** | 28.3% | 18.5% | 83.4% | | **Mid-Market** | 55.9% | 59.6% | 15.6% | | **Enterprise** | 15.8% | 21.8% | 0.9% | ### By Industry #### Orum - **Computer Software:** 36.4% - **Information Technology and Services:** 21.4% - **Computer & Network Security:** 5.5% - **Financial Services:** 5.1% - **Marketing and Advertising:** 4.1% - **Human Resources:** 2.3% - **Accounting:** 2.0% - **Consulting:** 1.8% - **Telecommunications:** 1.5% - **Staffing and Recruiting:** 1.4% - **Other:** 18.4% #### Outreach - **Computer Software:** 36.9% - **Information Technology and Services:** 18.2% - **Marketing and Advertising:** 7.2% - **Internet:** 6.3% - **Financial Services:** 3.1% - **Telecommunications:** 2.4% - **Computer & Network Security:** 2.1% - **Human Resources:** 1.9% - **E-Learning:** 1.6% - **Staffing and Recruiting:** 1.1% - **Other:** 19.2% #### Kixie PowerCall & SMS - **Financial Services:** 11.4% - **Marketing and Advertising:** 10.7% - **Real Estate:** 9.2% - **Insurance:** 9.1% - **Computer Software:** 5.8% - **Construction:** 2.9% - **Information Technology and Services:** 2.9% - **Consumer Services:** 2.8% - **Accounting:** 2.0% - **Staffing and Recruiting:** 1.9% - **Other:** 41.2% --- ## Alternatives ### Alternatives to Orum - [Nooks](https://www.g2.com/products/nooks/reviews) — 4.8/5 stars (1510 reviews) - [Koncert](https://www.g2.com/products/koncert/reviews) — 4.6/5 stars (396 reviews) - [PhoneBurner](https://www.g2.com/products/phoneburner/reviews) — 4.7/5 stars (285 reviews) - [ConnectAndSell](https://www.g2.com/products/connectandsell/reviews) — 4.3/5 stars (234 reviews) - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2504 reviews) - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2385 reviews) - [FlashIntel](https://www.g2.com/products/flashintel/reviews) — 4.6/5 stars (665 reviews) - [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews) - [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1839 reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1585 reviews) ### Alternatives to Outreach - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25791 reviews) - [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5602 reviews) - [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews) - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9652 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13810 reviews) - [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6650 reviews) - [Revenue.io](https://www.g2.com/products/revenue-io/reviews) — 4.7/5 stars (575 reviews) - [Backstory](https://www.g2.com/products/people-ai-backstory/reviews) — 4.5/5 stars (630 reviews) - [InsideSales](https://www.g2.com/products/insidesales/reviews) — 4.5/5 stars (618 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1233 reviews) ### Alternatives to Kixie PowerCall & SMS - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2385 reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1585 reviews) - [Aloware](https://www.g2.com/products/aloware/reviews) — 4.1/5 stars (827 reviews) - [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1839 reviews) - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2504 reviews) - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4165 reviews) - [Nooks](https://www.g2.com/products/nooks/reviews) — 4.8/5 stars (1510 reviews) - [PhoneBurner](https://www.g2.com/products/phoneburner/reviews) — 4.7/5 stars (285 reviews) - [Revenue.io](https://www.g2.com/products/revenue-io/reviews) — 4.7/5 stars (575 reviews) - [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2040 reviews) --- ## Top Discussions ### Orum - Title: [What is Orum used for?](https://www.g2.com/discussions/what-is-orum-used-for) — 4 comments > **Top comment:** "Automated Dialing" - Title: [Has the learning curve, cluttered layout, and missing integrations changed how quickly you can ramp reps?](https://www.g2.com/discussions/has-the-learning-curve-cluttered-layout-and-missing-integrations-changed-how-quickly-you-can-ramp-reps) — 1 comment > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">Have you integrated Orum with your CRM for automated data capture? The platform ensures all call data, notes, and..." - Title: [How are you managing notes, past context, and follow‑ups when Orum does not surface the right info at the right time?](https://www.g2.com/discussions/how-are-you-managing-notes-past-context-and-follow-ups-when-orum-does-not-surface-the-right-info-at-the-right-time) — 1 comment > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">Make sure your team understands how AI fits into their workflow. Training should focus on making AI feel seamless..." - Title: [What is your experience with enrichment accuracy and missing mobile numbers, and how does it affect your outreach plans?](https://www.g2.com/discussions/what-is-your-experience-with-enrichment-accuracy-and-missing-mobile-numbers-and-how-does-it-affect-your-outreach-plans) — 1 comment > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">For better training, you could leverage Orum's AI Coaching suite which includes Objection Detection, post-call..." - Title: [How are you handling list imports, contact limits, and the extra steps they add to your day?](https://www.g2.com/discussions/how-are-you-handling-list-imports-contact-limits-and-the-extra-steps-they-add-to-your-day) — 1 comment > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">Have you tried Orum's AI-powered call routing that prioritizes numbers based on historical answer rates? This smart..." ### Outreach - Title: [Can someone recommend an auto dialer that works well with outreach?](https://www.g2.com/discussions/can-someone-recommend-an-auto-dialer-that-works-well-with-outreach) — 2 comments, 1 upvote > **Top comment:** "ring central" - Title: [Can I use this for Sales Development?](https://www.g2.com/discussions/can-i-use-this-for-sales-development) — 2 comments, 1 upvote > **Top comment:** "Definitely...tons of features for SD...email tracking, templates, sequences, etc" - Title: [What are the other best ways Outreach can be used in?](https://www.g2.com/discussions/50353-what-are-the-other-best-ways-outreach-can-be-used-in) — 2 comments, 2 upvotes > **Top comment:** "We also used it for hiring workflow." - Title: [What is the best way to log follow ups?](https://www.g2.com/discussions/what-is-the-best-way-to-log-follow-ups) — 2 comments, 1 upvote > **Top comment:** "When I engage a customer, either email or call, I put them into a follow up sequence, typically that has 3 steps, call > email > call to make sure we keep..." - Title: [Has anyone made the a migration from gmail to Outlook? If so, how did your use of Outreach change?](https://www.g2.com/discussions/13740-has-anyone-made-the-a-migration-from-gmail-to-outlook-if-so-how-did-your-use-of-outreach-change) — 2 comments, 2 upvotes > **Top comment:** "Outreach has built-in integration with outlook, there for the usage of Outreach increased on our end. It now facilitates the way we manage playbooks and our..." ### Kixie PowerCall & SMS - Title: [Would it be possible to add a feature which makes the user able to embed links to words in text messages?](https://www.g2.com/discussions/would-it-be-possible-to-add-a-feature-which-makes-the-user-able-to-embed-links-to-words-in-text-messages) — 1 comment, 1 upvote > **Top comment:** "Hypertext (clickable links embedded in words) aren't compatible with any form of SMS/MMS text messaging, so there wouldn't be any way Kixie (or any other..." - Title: [What would be the best way to import leads to hubspot to be used on kixie](https://www.g2.com/discussions/28132-what-would-be-the-best-way-to-import-leads-to-hubspot-to-be-used-on-kixie) — 1 comment *(includes official response)* > **Top comment:** "The main thing to do is ensure you 1) upload the contacts with a phone number 2) make sure the phone number is a standard phone number field - not a..." - Title: [How come we cannot add a phone number to our Hubspot integration after getting off the call?](https://www.g2.com/discussions/24059-how-come-we-cannot-add-a-phone-number-to-our-hubspot-integration-after-getting-off-the-call) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Kixie will automatically create a new contact and after the call you can merge the contacts. " - Title: [Do you offer a longer cord on the headset?](https://www.g2.com/discussions/do-you-offer-a-longer-cord-on-the-headset) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "You can utilize wireless headsets with Kixie!" - Title: [What is the best way to avoid being confused with Spam with using the local presence feature?](https://www.g2.com/discussions/14652-what-is-the-best-way-to-avoid-being-confused-with-spam-with-using-the-local-presence-feature) — 1 comment, 1 upvote > **Top comment:** "Kixie has an AI-powered local presence to automatically scrub bad numbers and promote good numbers" --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/orum-vs-outreach-vs-kixie-powercall-sms)